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problem with PDF attachments

Hello everyone! I'm experiencing an issue with PDF attachments. Every on and then when I double-click on a PDF file attached to an email nothing happens. No action whats… (read more)

Hello everyone!

I'm experiencing an issue with PDF attachments. Every on and then when I double-click on a PDF file attached to an email nothing happens. No action whatsoever. Thunderbird does not ask me if I want to open the file or save it. When I right-click on it and save the file on my computer the saved file size is 0 KB. I tried to access my emails using the browser and it works perfect. I can both open the file or save it on my computer and it saves with a proper size and then I can open it in Acrobat. Has anyone experienced a similar issue? I use Thunderbird SUPERNOVA 115.10.1 Windows 10 pro 10.0.19045

Thank you for any tips. Tadeusz

Asked by Tadeusz Jaworski 1 hour ago

Last reply by Toad-Hall 25 minutes ago

Chase

I can open the Chase bank site, but cannot log into my account. I can log into my Chase account using Edge. This may have happened after the most recent update to Firefo… (read more)

I can open the Chase bank site, but cannot log into my account. I can log into my Chase account using Edge. This may have happened after the most recent update to Firefox. Any ideas how to fix this?

Asked by ggfossen 12 hours ago

Last reply by zeroknight 1 hour ago

Setting Up Thunderbird

I've been a Firefox fan for years. I thought I'd try Thunderbird. I'm in need of some help please as I'm going round in circles. I am trying to link my btinternet email … (read more)

I've been a Firefox fan for years. I thought I'd try Thunderbird. I'm in need of some help please as I'm going round in circles.

I am trying to link my btinternet email account to Thunderbird. Thunderbird cannot do it automatically so I have to enter the details manually.

I have all the right settings according to BT: Incoming POP 995, SSL enabled but not StartTLS. Outgoing Port 465, SSL enabled not StartTLS. mail.btinternet.com is used.

The User Name and Password are correct but Thunderbird cannot connect to the account. There are no Firewall issues.

Something is happening because BT have notified me of potential unauthorised access and I have to reset my BT password. Even when I enter the new BT Password Thunderbird cannot link to the account.

Any suggestions as to what might be causing the problem? Thanks.

Asked by m.lindley 1 day ago

Last reply by Matt 1 hour ago

Thunderbird Stopped Working, and Password Change

Hello, All I need major help, please. I am getting the attached messages when trying to send an email. Thunderbird worked perfectly yesterday morning, but then would n… (read more)

Hello, All

I need major help, please.

I am getting the attached messages when trying to send an email. Thunderbird worked perfectly yesterday morning, but then would not send any emails. I get emails, but cannot send from my 2 accounts.

I am on the latest version of Thunderbird, Supernova 115.10.1

Also, I cannot find out where to change my password for the accounts, because at times I need to fill in a password. I can't find it.

Thanks in advance for any help.

Best, Leslie

Asked by Leslie W 4 days ago

Last reply by Matt 2 hours ago

How do I search for emails by IP address? It works wrong for me because of the dot?

I am having older Thunderbird 102.13.1 and when i input into a search field for example: 37.19.223. or "37.19.223." or "37\.19\.223\." it always stupidly and uselessly ou… (read more)

I am having older Thunderbird 102.13.1 and when i input into a search field for example: 37.19.223. or "37.19.223." or "37\.19\.223\." it always stupidly and uselessly output tons of messages that contains unrelated IPs:

([76.223.177. [10.223.144.96]

highlighting number 223 as if i have searched just for this number 223

I think that it is reasonable to expect from TB to output only search results where email contains 37.19.223. without any hack, escaping or regex or whatever (if you know a workaround, please kindly share it).

Maybe newer TB works better? Anyone tried? If it works same way, can you please kindly ask developers to fix this?

Asked by #367259 4 days ago

Last reply by Matt 2 hours ago

Clicking Get Mail 'Time Out' with NO messages being downloaded

Here's the technical details: Win 10 Home 22H2 Build 19045.4291, Mozilla TB Thunderbird Version 78.4.0 Build ID 20201019003438 Distribution ID Update Folder C:\Progr… (read more)

Here's the technical details: Win 10 Home 22H2 Build 19045.4291, Mozilla TB Thunderbird Version 78.4.0 Build ID 20201019003438 Distribution ID Update Folder C:\ProgramData\Mozilla\updates\8216C80C92C4E828

This AM I was able to check / get e-mail five (5) or more times. Then clicking 'Get Mail' displays; connecting to mail.duo-county.com After 15-20 seconds connection to server mail.duo-county.com; Timed Out

I know of NO changes to any setting. When our e-mail was set up, we were told to set we were told to use Pop-3. Our ISP, who does NOT use NOR 'know' TB said we should be using IMAP, could NOT help review nor doing anything without risking ALL folders - files-data!

PLEASE help ASAP. Since we can't get - check mail I'm LOST! My spouse's e-mail is wpj@duo-county.com

Asked by dulca 4 days ago

Last reply by Matt 2 hours ago

ff pass words gone

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app instructions ive found on web are for everything except wha… (read more)

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app

instructions ive found on web are for everything except what i need thanks

Asked by bill 2 hours ago

Only a few of the articles I've saved to Pocket are showing up on Firefox

I added the Save to Pocket (mini) extension to Firefox 125.0.2 today. When I look at the collection of articles I've saved to Pocket (I've been using Pocket for years) in… (read more)

I added the Save to Pocket (mini) extension to Firefox 125.0.2 today. When I look at the collection of articles I've saved to Pocket (I've been using Pocket for years) in the browser, I only see 8 articles. But when I open Pocket on my iPhone and iPad, the list of articles I've saved is much more longer (an estimate would be between 50 and 75 articles saved to Pocket). I haven't found any articles in Mozilla support to help me solve this. Thanks

Asked by schwann240 3 hours ago

Map wont load on realestate.com

All of a sudden the map function won't work with firefox on www.realestate.com checked add on's , extensions and nothing there... works on chrome... attached screensh… (read more)

All of a sudden the map function won't work with firefox on www.realestate.com


checked add on's , extensions and nothing there...

works on chrome...

attached screenshot

Asked by kurn d 4 hours ago

Last reply by zeroknight 3 hours ago

Dont know why some pages shows me in russian language

Hello. I have put my language everywhere on the settings which is latvian. For possible translations i have only put english. Some pages, for example, whatsapp web is sho… (read more)

Hello. I have put my language everywhere on the settings which is latvian. For possible translations i have only put english. Some pages, for example, whatsapp web is showing in russian ( i mean the app data for sure, not the messages), also some homepages i use open automatically in russian. How can i put latvian by default or if its not available for the homepage, put english automatically?

Asked by Edgars Rudzītis 4 days ago

Last reply by zeroknight 4 hours ago

Firefox PDF Editor

Hi, I have a question. I just spent about 6 hours marking up a 39 page form using PDF editor. It worked great, but I’d like to know if I’m able to save my progress. I m… (read more)

Hi,

I have a question.

I just spent about 6 hours marking up a 39 page form using PDF editor. It worked great, but I’d like to know if I’m able to save my progress. I may want to make edits or changes to the PDF but don’t want to start completely over.

Is there an option to save the PDF in its current state so I can make changes or edits in the future?

I’m able to save the PDF as a PDF but I cannot find an option to save it for future use or edits.

Would like to know. Thank you

Asked by rkv456 6 hours ago

Last reply by zeroknight 4 hours ago

Embedded- / WebView blocks when link should be opened in app

Version 125.2.0, Android 11 Settings: Firefox is default browser. 'Open links in apps' is set to 'Ask before opening' Scenario: With the Swiss payment app 'Twint' I … (read more)

Version 125.2.0, Android 11 Settings: Firefox is default browser. 'Open links in apps' is set to 'Ask before opening'

Scenario:

  • With the Swiss payment app 'Twint' I scan a QR-code for a payment
  • This will open the embedded browser to show a payment site (sbs.twint.ch)
  • After entering the amount and pressing submit, the flow is supposed to return to the Twint-app. However, here it just blocks and I cannot navigate anywhere or return to the app manually

Workaround:

  • When the embedded view shows, in its menu, I can select 'Open in Firefox'
  • Entering the amount there and pressing submit, the popup shows, asking me whether 'to open the link in app'. When I confirm, I am redirected back to the app and can confirm the payment there.

I suspect, the webview does not show the popup but wait for it to be confirmed and thus the flow is blocked. I have searched the forum but could not find anything matching. Still, is that a known issue?

Asked by bago3 5 hours ago

Android Firefox not auto filling out Username & Passwords

Android Firefox not auto filling out Username & Passwords. I am using a Samsung Galaxy Flip 5. This is my new fone since 4/25/2024. I have all the updates installed. … (read more)

Android Firefox not auto filling out Username & Passwords. I am using a Samsung Galaxy Flip 5. This is my new fone since 4/25/2024. I have all the updates installed. Thank you in advance for your help!

Asked by Steve R Schuelein 15 hours ago

Last reply by christiankoch80 6 hours ago

Firefox stops audio playback when on a teams meeting while using a BT headset. Is there a way to prevent firefox from stopping audio playback?

I was on a teams meeting because I wanted to do a study session with someone on another country. As part of the homework I needed to do, I needed to listen to some audio.… (read more)

I was on a teams meeting because I wanted to do a study session with someone on another country. As part of the homework I needed to do, I needed to listen to some audio. I changed my windows audio devices to output through the Communications device for the headset. Then I played the audio on a tab. The audio played for a few seconds before stopping again.

I understand that this is behaviour intended to let you take a call or meeting without having to manually pause any open tabs you might not have at hand, but I would like Firefox to understand I really want that audio to play without thinking it knows better. Is there any way to disable this behavior?

Asked by ardyvee 1 month ago

Last reply by Patiphon Sasungnern 7 hours ago

Preview Pane

Hi there, My preview panel is working very badly, it either shows the content of the email or is completely white. What can I do to remedy it? - In some cases the emails … (read more)

Hi there, My preview panel is working very badly, it either shows the content of the email or is completely white. What can I do to remedy it? - In some cases the emails appear in very strange codes, thousands of lines like this (iVBORw0KGgoAAAANSUhEUgAAAPAAAABGCAYAAADyxhn6AAAAAXNSR0IArs4c6QAAAARnQU1BAACx jwv8YQUAAAAJcEhZcwAA) - in other cases, totally blank - in other cases it's everything ok It's working fine, receiving and sending all emails.

I have windows 11 home edition. Thanks

Asked by joaquimleao 4 days ago

Last reply by Matt 8 hours ago

I receive errors when I try to View/Save Email Attachments using TB 115.3.3 (64-bit)

Hello, When I try to: 1) click and drag an email's attachment to my desktop, I get an "Unspecified Error" dialog box. 2) use the Save button (on the bottom right of the … (read more)

Hello,

When I try to: 1) click and drag an email's attachment to my desktop, I get an "Unspecified Error" dialog box. 2) use the Save button (on the bottom right of the attachment line), the saved file is zero size. These occur if the email is shown in TB or in a separate window.

Workaround: When I click and drag (or save) the EMAIL to my desktop, the resulting file is an '.eml' file, which I able to "open with" TB from Windows Explorer -- this attachment is valid, if I click open or save it.

I am running Windows 7/TB Supernova 115.3.3 (64-bit)

I don't deal with many email attachments, so I am okay with the workaround, but would like find a way to correct this issue.

Thanks, Jim

Asked by jim.brunette 4 days ago

Last reply by Matt 8 hours ago

Email numbers

My wife and I each have our own Thunderbird accounts. They were created a long time ago, at different times. I’m pretty sure that they were not set up identically. She ha… (read more)

My wife and I each have our own Thunderbird accounts. They were created a long time ago, at different times. I’m pretty sure that they were not set up identically. She has recently experienced a problem: the number of new emails downloaded (as shown in the lower left corner of the screen) doesn’t match with the number of new and unread emails listed in the Inbox (the emails shown in boldface). Something else, though I think related: In the upper left corner of the screen, on the same line as the word Inbox, is a small circle with a number inside. I think that number gives the number of unread emails in the Inbox. Her number shows 20 but the actual number (boldface) is 15. Is this a serious problem? Is it a problem at all? If so, how to fix it? Thanks.

Asked by I_Rufus 3 days ago

Last reply by Matt 9 hours ago