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"Sent mail" grayed out and messages sent are not saved

I have 6 accounts on cox.net and today in two out of the 6 accounts, emails that I send are not saved and I get a message "Your message was sent but a copy was not placed… (read more)

I have 6 accounts on cox.net and today in two out of the 6 accounts, emails that I send are not saved and I get a message "Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. The "sent" folders for these two accounts are grayed out. I have verified that the account settings have the right folder as the destination for the sent emails and have checked that all emails should be saved. I also get a message in Thundebird -The current command did not succeed. The mail server for account xxxxx responded [TRYCREATE} Mailbox doesn't exist. Mail goes out but no copy is saved. Only two out of 6 accounts are affected and I didn't do anything to them before this started happening.

Asked by duhnel 24 minutes ago

Mozilla Thunderbird Archive Folder recover from BAK file

Hi 😊 I’m trying to resolve my sisters’ issue with Thunderbird, and I know nothing about Thunderbird. When I open Thunderbird, I have an issue in that the Archive folder i… (read more)

Hi 😊 I’m trying to resolve my sisters’ issue with Thunderbird, and I know nothing about Thunderbird. When I open Thunderbird, I have an issue in that the Archive folder is there but no content is shown

Yet if I go to where the files are they seem to be there. They were working but I accidentally deleted the folder and out of the trash folder as well. If I go into “C:\Users\Sue\AppData\Roaming\Thunderbird\Archives.sbd” where the emails and folders are, they seem to be there but not showing in Thunderbird when I click on any folder in Archive and are appear top be very small, i.e. empty.

I have screen shots if you require but thought not appropriate at this stage.

Asked by ian220 59 minutes ago

Dual folders in Thunderbird. Sent & Sent Mail, and Drafts and Drafts. How to consolidate?

I have 3 machines with Thunderbird. A while back I noticed that I had duplicate folders for sent mail (Sent & Sent Mail) and for Drafts. (Drafts and Drafts) I did a s… (read more)

I have 3 machines with Thunderbird. A while back I noticed that I had duplicate folders for sent mail (Sent & Sent Mail) and for Drafts. (Drafts and Drafts) I did a search and found a discussion from 2019, but nothing more recent. That one kinda lost me. I just got a new machine and installed Thunderbird again. My Gmail account on the new machine shows the same dual folders. Hopefully someone here can detail a solution in steps for a moron like myself.

Asked by the-n 3 days ago

Last reply by the-n 4 hours ago

browser

Thank you for your assistance in advance. Since I updated my browser, I've encountered some issues when trying to maximize the virtual screen in my tv. I use a Mac and co… (read more)

Thank you for your assistance in advance. Since I updated my browser, I've encountered some issues when trying to maximize the virtual screen in my tv. I use a Mac and connect the screen to a web TV to watch YouTube in my big tv. However, when I click to maximize the window, the connection becomes unstable, and the virtual screen disappears every time I click the YouTube icon to do this. This problem never occurred before. I would appreciate your help in resolving this issue. Please let me know if you require any additional information from me.

Asked by A77EXOTICFLOWER 6 hours ago

UID MOVE failed

Hello, I did look for related posts but found nothing close enough to this so I thought I would create a post. I don't ever recall having this issue before v102 was intro… (read more)

Hello, I did look for related posts but found nothing close enough to this so I thought I would create a post. I don't ever recall having this issue before v102 was introduced but now it happens once in a while but not always.

If I am in the inbox of my main mail account and choose to delete a message, it goes away and then reappears almost immediately. There is a box that shows up at the bottom right of the screen that says: The current operation on inbox did not succeed. The mail server for account (my main mail account is shown) responded: UID MOVE failed. This account is in Canada on the Bell Canada network so perhaps it is an ISP issue?

I have 3 mail accounts set up - all IMAP. If I close TB and reopen it, the message is gone as if it required the program to close in order to complete the delete request.

If anyone has experienced this and has any suggestions or tips, it will be greatly appreciated. - Thanks, Mike

Asked by mike611 9 hours ago

Last reply by mike611 7 hours ago

Salesforce issue with new Firefox version 125.0.2

I am a Salesforce (improveit! 360) user, exclusively browsing with Firefox for over 12 years without any problems. The most recent Firefox update 125.0.2 (64-bit) has ca… (read more)

I am a Salesforce (improveit! 360) user, exclusively browsing with Firefox for over 12 years without any problems. The most recent Firefox update 125.0.2 (64-bit) has caused an issue with my staff calendar. I have reached out to improveit! 360 they are a force.com developer and they will not help, said the error is caused by Firefox interpreting the code. I have figured out a work around to get the calendar to load correctly for a short term solution. Below is a screenshot of the error, any help would be greatly appreciated.

Asked by Rodney0909 9 hours ago

Account headers scrambled, inbox emails invisible

Hi I am running Thunderbird on WIndows 10. I have eight different email accounts, but only one profile. This morning on startup, all accounts and folders were gone and … (read more)

Hi

I am running Thunderbird on WIndows 10. I have eight different email accounts, but only one profile.

This morning on startup, all accounts and folders were gone and the "open your account" tab was open.

After several hours of frantic searching on the net, I took the most recent profile "prefs-9" and used it to overwrite "prefs.js" This brought back all my local folders and saved emails.

However, the email accounts used to be Wotsit@gmail followed by Inbox, Sent, Draft etc. Now the first account name has been moved, leaving behind its old Inbox, Sent etc with the correct email count but nothing at all in the right hand pane. The account header has re-appeared amongst other account headers but with nothing in the Inbox, Sent etc.

What I need to do is make all the emails visible in the "headerless" section, and return the correct header above them.

Here is what it sort of looks like -

Inbox (3) 2100 Sent 998 Drafts

Then further down after other accounts - Wotsit@gmail.com Inbox Sent Drafts

How can I move the Wotsit header back to where it should be?

I really appreciate the help you folks offer, and the time you put in helping us mere mortals!

Asked by jfdi 1 day ago

Last reply by jfdi 9 hours ago

firefox won't go to any sites!!

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinni… (read more)

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinning icon or a blank page, not even any error messages. This was even true trying to go to this page until I restarted in trouble shooting mode. Until I can get Firefox working again I have been using Chrome with duck-duck-go. Note any search, i.e. 'hotels in Italy' or even 'MSN' do the same: spinning icon or blank page!! Any help would be appreciated. Also I noticed that my bookmarks were missing and there was no bookmarks drop-down on my tools line. I have run malware bytes and it showed clean, same with CCleaner. I have re-installed Firefox; no difference. Please help. and also, any way to find and replace my extensive bookmarks list? I have reduced my privacy to near zero and turned off firewalls and all limits I could find while testing for that. That did not change anything.

Asked by onefoozer 4 days ago

Last reply by onefoozer 10 hours ago

Data boxes will not allow entries

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then,… (read more)

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then, we went to Chrome and there was no problem entering the info. Please provide a response to resolve these issues of Firefox not allowing data entry, but Chrome allowing data entry for the same sites.

Asked by KimLou Global 14 hours ago

Last reply by KimLou Global 13 hours ago

My mails is disapearing in the thrashbin

When I delete an email, it usually goes to the trash, so I can find it again. Now the emails are deleted permanently and disappear. How can I keep my emails in the trash?… (read more)

When I delete an email, it usually goes to the trash, so I can find it again. Now the emails are deleted permanently and disappear. How can I keep my emails in the trash? Sincerely Helle

Asked by hrvl 14 hours ago

Nekobox proxy routed using AdGuard does not work in Firefox.

Routing the Nekobox proxy through AdGuard does not work in Firefox for Android. In Nekobox, it looks like the packet is sent and connected, but in whatsmyipadress, the o… (read more)

Routing the Nekobox proxy through AdGuard does not work in Firefox for Android. In Nekobox, it looks like the packet is sent and connected, but in whatsmyipadress, the original IP address is displayed. I put the local host address and port number for Nekobox in http.proxy in about:config and restarted, but the original IP address is still displayed.

Asked by Stephan Kwon 16 hours ago

My history only goes back to January 19, 2023

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of toda… (read more)

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Asked by Lisa Smith 6 days ago

Last reply by Lisa Smith 16 hours ago

unwanted https: has started to appear in text of TB emails

TB v115.9.0 unwanted https: links have started to appear in most relevant text of TB emails that I receive (underlined and in blue) Home <https://xxxxxxxchen.co.uk/&… (read more)

TB v115.9.0 unwanted https: links have started to appear in most relevant text of TB emails that I receive (underlined and in blue)

Home <https://xxxxxxxchen.co.uk/> -- a quick and easy meal <https://xxxxxhen.co.uk/air-recipes/>? these two links were not included in the original messages. any advise please?

Asked by Slinger1937 Pete. 18 hours ago

setting up a new email address using my own domain which is set to point to my gmail address

I have set up my own domain guytec.org using Namecheap. The alias for email is tguy. I have pointed this new email to my gmail address. I can receive emails into my thund… (read more)

I have set up my own domain guytec.org using Namecheap. The alias for email is tguy. I have pointed this new email to my gmail address. I can receive emails into my thunderbird Gmail box from tguy@guytec.org. I want to write emails with sent from tguy@guytec.org showing? How??

Asked by guytec.tg 23 hours ago

Receiving emails

When receiving emails they appear as normal but in the background is another email of a couple of pages which has sender and receiver details at the top then lines of let… (read more)

When receiving emails they appear as normal but in the background is another email of a couple of pages which has sender and receiver details at the top then lines of letters making no sense for the rest of the message.

Asked by keithallison 1 day ago

Email numbers

My wife and I each have our own Thunderbird accounts. They were created a long time ago, at different times. I’m pretty sure that they were not set up identically. She ha… (read more)

My wife and I each have our own Thunderbird accounts. They were created a long time ago, at different times. I’m pretty sure that they were not set up identically. She has recently experienced a problem: the number of new emails downloaded (as shown in the lower left corner of the screen) doesn’t match with the number of new and unread emails listed in the Inbox (the emails shown in boldface). Something else, though I think related: In the upper left corner of the screen, on the same line as the word Inbox, is a small circle with a number inside. I think that number gives the number of unread emails in the Inbox. Her number shows 20 but the actual number (boldface) is 15. Is this a serious problem? Is it a problem at all? If so, how to fix it? Thanks.

Asked by I_Rufus 1 day ago

Major complaint by many! Can the Firefox code writers fix this?

With the latest version of Firefox the menu, etc. have a font size that is TOO SMALL. There are many Mozilla posts about this problem. https://support.mozilla.org/bm/qu… (read more)

With the latest version of Firefox the menu, etc. have a font size that is TOO SMALL. There are many Mozilla posts about this problem.

https://support.mozilla.org/bm/questions/1260063 https://support.mozilla.org/mk/questions/1395315 https://support.mozilla.org/en-US/questions/1274586 https://support.mozilla.org/bm/questions/1268779

My wife cannot read them. I can barely read them. If this is not fixed soon, we will switch to another browser.

Can the Firefox code writers fix this?

Asked by bhs67 1 day ago

Last reply by bhs67 1 day ago

Gmail Account

Only Gmail emails from 2020 are showing up (I just set up Thunderbird Account). I want all emails to show up and filter by sender.

Asked by Cliff Lovette 1 day ago

FILTERING : Delete going to JUNK instead.

Bug forever (years, versions, reinstallations). Failure by filters whose action is to DELETE. As stated in subject. Uncomplicated. Other filters work (they distribute… (read more)

Bug forever (years, versions, reinstallations).

Failure by filters whose action is to DELETE. As stated in subject. Uncomplicated.

Other filters work (they distribute msgs into specified folders).

Asked by y112 2 months ago

Last reply by y112 1 day ago