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recover lost folders

Thunderbird seems to have lost some folders recently - how do I find & recover lost folders from recent backup copies of thunderbird (Ubuntu, thunderbird 102.4.2) … (read more)

Thunderbird seems to have lost some folders recently - how do I find & recover lost folders from recent backup copies of thunderbird (Ubuntu, thunderbird 102.4.2)

Asked by DerekMacOM 2 weeks ago

Last reply by DerekMacOM 1 week ago

tel: links not functioning in FF browser.

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications,… (read more)

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications, and tel: isn't even listed there. The first time it happened there was a dialogue box asking me what application to use, but after that nothing opened at all. I build and monitor websites, so I'm constantly checking these links for functionality.

Asked by mike598 2 days ago

Last reply by mike598 2 days ago

Impossible to create a shortcut of a web-page on desktop or a folder by drag-&-drop on Mac

Hi, I'm having this very annoying problem with Firefox (v109.9) on my MAC (macBook Pro 2020 - macOS Monterey v12.6). I used to do this (and actually still successfully d… (read more)

Hi, I'm having this very annoying problem with Firefox (v109.9) on my MAC (macBook Pro 2020 - macOS Monterey v12.6). I used to do this (and actually still successfully doing it, on another MAC machine) to create a web page shortcut on the desktop or in a folder, by drag and drop, but it's impossible for me to do it on this machine and I can't figure out what could be the problem.

After clicking on the padlock icon, to the left of the address bar, I can easily drag it to the destination I prefer (eg a folder) but when I release the mouse button the operation doesn't work. Unlike what happens in the other MAC machine, doing the same operation, the button does not turn into the green "+" icon and suddenly disappears, without doing anything and without giving me any warning.

I've tried reading suggestions on the web, but haven't found anything that really gives me a solution. Could it be one of my browser's security settings? Please, please, could you help me? I need this feature very often, so if I don't fix this soon I will be forced to switch browsers.

Thank you very much for you attention! Lu

Asked by nofre03 6 days ago

Need support

Is there anywhere to get actual support for Thunderbird? I have no answers to my problem - can't receive e-mails still for a month now. Hoping not to have to change to a … (read more)

Is there anywhere to get actual support for Thunderbird? I have no answers to my problem - can't receive e-mails still for a month now. Hoping not to have to change to a different e-mail software.

Asked by brian05 1 week ago

Last reply by brian05 19 minutes ago

HTTP 500 when signing in from Firefox (Chrome works fine)

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below: 500 Error Oh dear, something went wrong there. We've been noti… (read more)

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below:

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

n@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13512 diff@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13673 getLoad@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:16126 getAllData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:24310 getFilteredData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:25652 flush@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:23291 logEvent@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:26424 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:27200 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:1:37891 showView/</<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:111026 invoke@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:6401 run@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:1809 R/<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:99:2761 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:7019 runTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:2424 m@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:9056 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:8124 p@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:743 d@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1058 _@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1357 </p>

Asked by redhermes 1 week ago

Last reply by redhermes 1 hour ago

Displaying Bookmarks on left side of screen in WINDOWS 10

How do I get the Bookmarks to appear on the left side on this WINDOWS 10 PC? It appears on the left side of my WINDOWS 7 PC. I can't find a setting in the FIREFOX Setti… (read more)

How do I get the Bookmarks to appear on the left side on this WINDOWS 10 PC? It appears on the left side of my WINDOWS 7 PC. I can't find a setting in the FIREFOX Settings list?

Thank you.

Asked by karl 17 minutes ago

Popups?

I installed Firefox a few years ago. Microsoft still makes updates and I cannot delete it. Most recently two features have been added that I am trying t delete. 1. Tabs… (read more)

I installed Firefox a few years ago. Microsoft still makes updates and I cannot delete it. Most recently two features have been added that I am trying t delete. 1. Tabs (for lack of a better word) appear on the left side of the screen. There are suggestions for other search terms. I don't need help. 2. As I read through a list of items found in my search one item will popup on the right side, sometimes preventing me from reading my list. I have tried to change my Block setting. I would like them removed.

Asked by j_gasparotti 31 minutes ago

Virus

Down loaded update on Feb 2. What received was a virus with a 888 845 9852 number supposed to be Microsoft. I checked the number it was reported as spam. I called the … (read more)

Down loaded update on Feb 2. What received was a virus with a 888 845 9852 number supposed to be Microsoft. I checked the number it was reported as spam. I called the number just for grins, Nancy wanted me to go to th help.info and turn over control to a “technician” so it could be repaired. In strong terms I explained to Nancy what she could do with her web site. I replaced HD and installed back up from external hard drive.

Asked by clarence1141 1 hour ago

PDF's are treated as downloads instead of just rendering them.

When I try to view a pdf in the browser, Firefox downloads it first. I went into about:config and changed to browser.download.start_downloads_in_tmp_dir = true just to ge… (read more)

When I try to view a pdf in the browser, Firefox downloads it first. I went into about:config and changed to browser.download.start_downloads_in_tmp_dir = true just to get it to stop downloading to a specified folder, but now it downloads in tmp directory leaving me with the same issue of pdf's piling up on my computer just to view a pdf in the browser.

This never used to be an issue. I do not want to automatically download every single pdf I view on the internet. Is there some way that Firefox can simply render the pdf instead of downloading it?

Asked by cfcanatella 1 hour ago

Junk Mail

I have multiple email accounts set up, but one of those transfers all email to the local "Junk" folder. I have tried the retrain function, turned off all adaptive junk m… (read more)

I have multiple email accounts set up, but one of those transfers all email to the local "Junk" folder. I have tried the retrain function, turned off all adaptive junk menu selections, added the sender to my contacts list, and nothing seems to work.

Also, with the most recent update, Thunderbird continually crashes. Version 102.7.1 (32 bit) running Windows 7 Professional with service pack 1. (No intention of updating OS)

Asked by P.W. 1 hour ago

Is html5 broken since Version 100?

I use Secure Global Desktop from Oracle with HTML5 Client. This works perfect for all browsers(FX,Chrome,Edge), but with Firefox Version 108+ this does work any more. Chr… (read more)

I use Secure Global Desktop from Oracle with HTML5 Client. This works perfect for all browsers(FX,Chrome,Edge), but with Firefox Version 108+ this does work any more.

Chrome and Edge still ok.

It seams the the canvas update fails.

Any suggestions? What can I do to find out more? I can provide a test access, if this helps.

Regards TAB

Asked by Tillmann Basien 1 hour ago

Petco website while using Firefox is broken

Hello! As of recently (within the past couple months), I was able to go on Petco.com from a desktop. But now, every time I try, the website doesn't load correctly. It … (read more)

Hello! As of recently (within the past couple months), I was able to go on Petco.com from a desktop. But now, every time I try, the website doesn't load correctly. It jumps on and off about 100 times a minute and never stops. This does not happen on all other browsers. Something is wrong somewhere. When trying to log into Petsmart.com from a desktop, something different happens. It does completely load but when I try to log in, it will not log me in! I am able to log in on all other browsers. The third website, Rakuten.com, same thing happens like Petsmart.com . It loads but when trying to log in Rakuten.com I get: Oops. There was a problem. Please refresh page and try again. BUT AGAIN, I am able to log on on ALL OTHER BROWSERS. Is there a fix for this for Firefox? Please let me know if you can fix this or this is the way it will be for these websites. I have been using Firefox for years and like it the best! Never had this problem. Thanks!

Asked by Dollydoo 3 hours ago

Spellchecking webmail

I have spellcheck as you type turned on and it works in a search bar. I cannot get it to work in a webmail window. I have tried with Yahoo Mail (for a friend) and IONOS w… (read more)

I have spellcheck as you type turned on and it works in a search bar. I cannot get it to work in a webmail window. I have tried with Yahoo Mail (for a friend) and IONOS webmail with one of my own accounts. Neither work. BUT using the same accounts with Chrome I CAN check spelling in email windows as I type. This problem hasn't been raised for some time but I have noticed old posts that give options that didn't work. I don't want to get my friend (who is elderly and easily confused) to convert to Chrome but will have to bite that bullet if a solution isn't available.

Asked by beb25hex12 3 hours ago

Character encoding

Hi Firefox 109.0.1 (64-bit) Mac Ventura 13.1 Google search page and a lot of sites (not all for example this support page) are having trouble rendering fonts. I have atta… (read more)

Hi

Firefox 109.0.1 (64-bit) Mac Ventura 13.1

Google search page and a lot of sites (not all for example this support page) are having trouble rendering fonts.

I have attached screenshots which demonstrates the problem. The thing I do not understand if I go to the developer tools and alter the "font-family" from "font-family:Ariel, Sans-serif" to just "font-family:Sans-serif" bingo the font renders, the screenshots show this.

Other browsers like Chrome are having no difficulties.

There must be something simple I am missing, I have done a search but nothing is standing out as a solution.

Help would be appreciated. Cheers

Asked by stephen99 14 hours ago

Last reply by stephen99 9 hours ago

Firefox window closes after opening, app doesn't crash but window disappears

My Firefox window closes a couple seconds after opening on my Mac. The app does not crash or close, but the window disappears. I have restarted my computer, updated my co… (read more)

My Firefox window closes a couple seconds after opening on my Mac. The app does not crash or close, but the window disappears. I have restarted my computer, updated my computer, and reinstalled Firefox after deleting the files in application support. None of these fixed my issue. I can keep the window open for more than a couple seconds if am able to click on Finder in the menu bar before the window disappears, however, after leaving the Finder menu the app disappears after a couple seconds.

Any ideas on how to solve this issue?

Asked by davie255 17 hours ago

Cannot print PDF form fully. Only lines show up.

I am trying to do a print of a PDF. I can see the whole image on the screen. But, when I print it, all I get are lines. I then copied the link page for the PDF and use… (read more)

I am trying to do a print of a PDF. I can see the whole image on the screen. But, when I print it, all I get are lines. I then copied the link page for the PDF and used it in OPERA Browser. NO PROBLEMS. It did print fully the way it looks on the screen.

No wonder I am again going to delete FIREFOX and go with a different browser. Firefox is having too many problems and I already have enough headaches without Firefox help.

Asked by ziggysam2017 20 hours ago

error message

I am getting the following error while login into one of the website using Firefox: We're sorry, an error occurred while accessing this site. Please try again later.… (read more)

I am getting the following error while login into one of the website using Firefox:

    We're sorry, an error occurred while accessing this site. Please try again later.
I can login using Edge browser. It is happening in last couple of days.

Asked by HL 21 hours ago