All Products Support Forum

I have always been a Firefox user and all of a sudden I cannot get into my MS 365 Sharepoint if I am using Firefox, if I use Edge I can get into the accounts.

I want to use Firefox not big commercial browsers.

Kim Coontz 530-219-8460 ekcoontz@sbcglobal.net Work Email: ekcoontz@cccd.coop

I have the Latest Thunderbird 115.10.2. I am running windows 11 pro 64-bit, 23H2 - OS build 22631.3447 I have run the latest downloads (KB5036980) My Mail server is run my Virgin Media. My email account Has 5 accounts, I seperately have an account with Fasthosts My wife has a gmail account and a company email for whom she works, So in total I have 8 seperate account from which I have set to download emails from. All my Thunderbird account ave been set up exatly the same with the exception of which servers they go to to down load emails. All accounts are required to automatically download every 4 mins, I have NOT ticked the - Leave meesages on server and both sub boxes - * so many days and - until i dele them all are unticked. The advanced box at the base of the Server Settings tab, is set to include this server (whiche ever of my accounts server it is) when downloading emails. My problem is that my web email for Virgin Media should receive all email for the 5 account I have with Virgin media. I have not set virgin media account to divert any emails. I was under the assumption that if Ive set up Thunderbird to download all my emails every 4 mins then nothing should be left on my web mail account, or so I thought. Due to my wife not receiving emails to her via 2 of her account, 1. Virgin media 2. her company email. So I wnet onto my web account with virgin media and to my horror i had 999+ in my inbox and had 500+ in the spam box. thinking this was the problem I set about deleting all the emails, 1st i emtied the spam folder in bulk delete. I then proceeded to delet one at a time just in cas i saw some that needed to be kept. The deleted email box hit 999+ minbox was still at 999+, cutting a long story shoert - I deleted of 8k emails, talk about sor index finger, and going cross eyed. My web mail inbox was now clear of emails, didnt last long, so by having my thunderbird open on one screen, I had the web maill account opebn on my 2nd screen. when email cam in some wer downloaded to thunderbird - some were not, even the ones that were down loaded stayed on the server and were not deleted. I checked every account in thyunderbird just to make sure i was not setting thing up correctly, I had. all the incomming mail has been for either me or my wife both accounts are with virgin media. Thunderbird downloaded only one of the emails to my inbox, it did not delet it from the webserver, no has the other 2 sent to me, the one for my wife, not her company email, is still stiing on the server and has not been downloaded. What is going on, its driving me crazy try to resolve a problem that I though I didn't have.

I've noticed that when logging into various websites, a random email address not known to me appears in autofill among my usual email addresses. This unfamiliar address is under the @shanreto.com domain and shows up across different websites. My Firefox account is synced between my PC and mobile phone. Both devices are password-protected and under my control at all times, and I have only installed uBlock Origin as an extension.

Could there be any explanation other than the possibility of someone accessing one of my devices through malicious software or similar means?

Long ago I used to never have to hit F5 to see today's version of a page instead of the cached version, and I do NOT want to clear cache or cookies or history on exit, no, that's not the setting I'm looking for, thanks.

When photos, videos, or websites are linked on a FB comment, it used to display a thumbnail preview below the comment. Now it just shows the link. On mobile, the preview appears. So I'm thinking a setting got changed on the desktop version.

Does anyone know what the issue is and how to correct?

Thunderbird email setup settings don't work with office365 server in godaddy email. Their server wants STARTTLS with port 993. When I select STARTTLS in Thunderbird setup, the port changes automatically to port 143. This I can't connect to godaddy's IMAP mail server using Thunderbird email client. Is there a way to make it happen?

I found this description of how to use a thunderbird email template online:

Open the template from the Templates folder whenever you want to use it to send a message. Make any additions or changes to the message, and then click the "Send" button to send it. If you don't want to send the message at once, you can select "Save" from the toolbar, and Thunderbird will save the modified message in the Drafts folder, leaving the template unchanged.

The problem is, that when I open a template (right-clicking to open it in a new window), I can't make any changes at all. I can't even delete the dummy recipient and replace it with the one I want. What is missing here? Thank you.

I can't sign into my TracFone account on FireFox or FireFox Private Window. But I "can" sign on in Chrome. Is there someway to fix this as FireFox is my main default browser.

Thanks in advance for any advice

I've had recent security issues and have had a couple actual breaches. Having two accounts so similar to one another caused some unnecessary confusion during a panicked burst of changing passwords. Can we merge them?

Hi,

I have just setup a new Office 365 account in Thunderbird and when I try to send an Email from the account, I get the attached error message.

When I click on "Enter New Password", the window goes away for a moment and then pops up again. There is no chance for me to put in a new password.

I know that I need to use an app password when not using Outlook which I have generated in my Microsoft account settings.

I have tried to go to "Settings -> Privacy & Security -> Saved Passwords" and have deleted all Microsoft related saved passwords. When I access my Email account again, I get prompted via the web login of Microsoft (i.e. different from the attached error message) and the app password I generated doesn't work, only the general password for my account works.

I have restarted Thunderbird and updated to the latest version, but it made no difference. I have gotten it to work on another computer, but on my mac mini, it doesn't seem to work.

Before I remove the account completely and add it again, is there any way I can fix this as I don't want to download all the messages again?

Is this a known bug in Thunderbird?

If any developer is reading this, In order to reproduce, you would have to follow these steps:

- Setup a Office365 account using the regular password used to login to the O365 website. - When sending the first email, enter the same regular password -> the first time, the dialog to enter the will show up, but it will fail, because the app password wasn't used - Then try to send again, click on "Enter new password" -> no dialog to enter new password is coming up.

I am using Thunderbird 115.10.1 on MacOSX Sonoma 14.1.1

The settings I have used are: server name: outlook.office365.com port: 587 username: my full email address Auth Method: OAuth2 Security: STARTTLS

Thank you for reading this. Looking forward to a reply.

Dirk

I have created a label library on different computers, but if I add a label other than the standard one on one of the computers, it does not appear on the others. I mean like number 6 Techniczne.

I have just upgraded to 115.9.0(64-bit). Now when I select "Send to email client" I get a message that either there is no default email client or the current client cannot fulfil the request. This did not happen before the upgrade

I checked with my website/email host who show no problem. I was able to see new messages I missed there, so the site is working. I checked with my internet provider, Centurylink (DTTH) who says I'm paid up and there are no restrictions on my account, which shows active. Settings hadn't seemed to have changed, but I received 2 domain emails since then, nothing else. I noticed that the program updated right around the time of the problem, but it comes up and acts normally. 'tis a brain scratcher, it is.

Seems after the latest update Thunderbird will not receive some emails. It has stopped receiving emails coming from some cell phones and some .com emails. Some cell phone emails work and others that previously did do not anymore. I do not understand the random situation. No settings have been changed nor is there any setting to correct this. I even reinstalled Thunderbird.

Any suggestions would be great. Thanks