Showing questions tagged:

Thunderbird no longer pings if email was received

Windows 10 (64 bit) Thunderbird 60.0b7 (64 bit) Just had an automatic Thunderbird email update. There was an "Option" to insure that my sent email was received at the req… (read more)

Windows 10 (64 bit) Thunderbird 60.0b7 (64 bit) Just had an automatic Thunderbird email update. There was an "Option" to insure that my sent email was received at the required location. You would send a "ping" informing you, - Email received - Email "not" received When it comes to very important email's, this tool was a great asset. Why was this very important (secure) "Option" removed? Thanks

Locked Archived 27 624

How do I stop my IMAP and SMTP settings from automatically changing to wrong numbers every few days?

Internet provider is Comcast. I know the correct IMAP and SMTP port and SSL settings, but every day or so, I stop getting emails (either that I send to myself as a test … (read more)

Internet provider is Comcast. I know the correct IMAP and SMTP port and SSL settings, but every day or so, I stop getting emails (either that I send to myself as a test or that I know someone has sent to me) because the correct port setting keep reverting to wrong port numbers. So I have to go to Account Settings, click Actions, choose Add Mail Account, enter my current email address and password, and wait for a message that tells me this account already exists. At this point, if I go to Manual Configuration, choose AutoDetect for both IMAP and SMTP SSLs, and click Re-test, the correct port numbers return. I click Done, and then I can receive incoming emails again -- sometimes for a couple of days, sometimes for only a few minutes, before the wrong port settings reinstall themselves and I have to go through the avoid steps again.

Archived 1 250

Can I set up an Apple iCloud account on thunderbird?

My mother uses Thunderbird on her PC. I set up an Apple iCloud account for her. Can she set up that email address on Thunderbird? Also... she seems to think that Thunde… (read more)

My mother uses Thunderbird on her PC. I set up an Apple iCloud account for her. Can she set up that email address on Thunderbird?

Also... she seems to think that Thunderbird is controlled by my brother, who initially set it all up for her. Can he see her emails somehow? Is Thunderbird a program ON her pc? or is it something he controls in a cloud somewhere?

Archived 8 372

Multiple Win 10 users all need to access the same Thunderbird profile

Multiple Win 10 users all need to access the same Thunderbird profile containing 7 email accounts. Each user MUST have their own Win 10 login on our Domain. But they AL… (read more)

Multiple Win 10 users all need to access the same Thunderbird profile containing 7 email accounts. Each user MUST have their own Win 10 login on our Domain. But they ALL must be able to access emails for 7 doctors. I know I can set up an one user of TBird with all 7 emails, but then I have to repeat the administration 13 TIMES for the other 13 users...any way to install the accounts like other "Public" items (e.g., "Desktop") in Win 10?

So I'm looking to install and administer TBird ONCE and have all Users access the ad ministered accounts/profile.

Archived 2 270

In the received mails I don't see the headers. For instance I don't see who is the sender

I have updated my thunderbird to the latest version In my incoming mail window I see all the subject field, but all the other columns are narrow. I can't see who the send… (read more)

I have updated my thunderbird to the latest version In my incoming mail window I see all the subject field, but all the other columns are narrow. I can't see who the sender was, the date etc. I tried to broaden the column, but nothing doing. I went to tools, and all the rest of it, but couldn't solve the issue. Thanks Adam Rom

Archived 3 322

Can't add additional email account

I have added multiple email accounts to Thunderbird numerous times. Tonight I added one with no problem. However, I tried to add another account and it would not take. … (read more)

I have added multiple email accounts to Thunderbird numerous times. Tonight I added one with no problem. However, I tried to add another account and it would not take. That it, the semi-automatic set up screen failed to add the new account. I rechecked all settings many times and they were perfect. Yet Thunderbird won't let me add the account.

As a test I tried to add the account to the Windows 10 built-in email client. It worked flawlessly with the same settings I tried to use with Thunderbird.

This is driving me crazy. I really wish Thunderbird had a pure manual email account setup routine. I really don't like the automatic system of adding an account.

Any help would be greatly appreciated.

Archived 1 313

mozbackup doesn't work for me and I need to restore manually

Hello, I did an update to TB 60.5.1 at the same time as I changed mail-provider. Tried to restore my old emails etc via the old MozBackup-program but this time it didn't… (read more)

Hello, I did an update to TB 60.5.1 at the same time as I changed mail-provider. Tried to restore my old emails etc via the old MozBackup-program but this time it didn't work well. (It's been doing the job for me for many years ;-) but I guess it's getting to old now...) Instead I must move folders from my old account to the new account manually to get the structure I'm familiar with. So which folders should I move? (Running Win 10 on PC.) Had a similar question some 10 years ago and got very good help. Regards Henrik

Archived 6 170

Any way to minimize Thunderbird to the system tray? I'm running TB 60.3.2 32 bit on windows 10 btw

Any way to minimize Thunderbird to the system tray? I'm running TB 60.3.2 32 bit on windows 10 btw. This bug report is irrelevant, as there is no such option in Thunderbi… (read more)

Any way to minimize Thunderbird to the system tray?

I'm running TB 60.3.2 32 bit on windows 10 btw.

This bug report is irrelevant, as there is no such option in Thunderbird.

Also, all of the addon's that do it aren't compatible with Thunderbird 60.3.2 32 bit.

Bug Report: https://bugzilla.mozilla.org/show_bug.cgi?id=183323

I assume that the post this could be a dupe of being 4 years old means I can post it myself.

Potential Dupe Of: https://support.mozilla.org/en-US/questions/1022550

Archived 6 240

Unable to edit or add address - Korea ver.60.0

I'm a student who using Thunderbird ver.60.0. Recently, I cannot edit or add address book (it worked before). After I change address and click save button, it cannot work… (read more)

I'm a student who using Thunderbird ver.60.0. Recently, I cannot edit or add address book (it worked before). After I change address and click save button, it cannot work.

Archived 1 190

Expand a feed folder

Hello. I'm new to Thunderbird and I am not familiar with a way to expand a folder of feeds when I want to go through them individually. Any help would be appreciated. … (read more)

Hello. I'm new to Thunderbird and I am not familiar with a way to expand a folder of feeds when I want to go through them individually. Any help would be appreciated.

Archived 2 111

Feb. 14 I still can't send emails from Thunderbird.

This is a Feb. 14 update. I've been using Thunderbird email without problem for about a year. I get an error message whenever I try to send emails. My server (Comcast)… (read more)

This is a Feb. 14 update. I've been using Thunderbird email without problem for about a year. I get an error message whenever I try to send emails. My server (Comcast) settings hadn't been changed. I marked Matt's reply as helpful.

I took Matt's advice I spoke with Comcast... various people and support tiers... for an entire day. They suggested some port changes in imap.comcast.net (port 993) and smtp.comcast.net (port 587) -- both SSL/TLS. Then they said there was nothing else to do on their side and to use their webmail or call Mozilla.

I'm still not able to SEND messages from Thunderbird (although I can from Comcast's webmail), and both Comcast and Thunderbird seem to agree that they can work together, so I'm editing my question and adding the current error message I receive when I try to send an email from Thunderbird. (image 2) btw. I'm using T-bird version 60.5.0. (32-bit) Arggghh. I can't upload image 2 -- the original (deleted from my desktop one) reappears. So I will write out what it says: "(Title) Send message error. (Body) Sending of the message failed. The message could not be sent because Outgoing server (SMTP) smtp.comcast.net timed out. Try again."

I've tried again many times over several days but above message (in quotes) always reappears.

Note. I've deleted original message from this post and from my pc desktop, so if it appears again, please ignore it.

Archived 3 100

How to search a date as text (ctrl-k) in all the mails (eg 20.02.2019)

Thunderbird 60.5.1 german on w10_64_Home_Version1809: I want to search all mails with a date witten (eg: 20.02.2019) within the text (not the sent-date!). If I enter the … (read more)

Thunderbird 60.5.1 german on w10_64_Home_Version1809:

I want to search all mails with a date witten (eg: 20.02.2019) within the text (not the sent-date!).

If I enter the date in the search-field (ctrl-k) Thunderbird finds all mails with the text "2019" in and not the exact string ("20.02.2019"). Any idea?

Using "20.02.2019" no success..., using '20.02.2019' no success... Thanks in advance...

Archived 2 110

Dragging emails or attachments to desktop or other location no longer working in latest Beta

Hi there, I've started using Thunderbird a month ago to replace Outlook. All seems to evolve well for this application, with just a couple of bugs to solve as far as I c… (read more)

Hi there,

I've started using Thunderbird a month ago to replace Outlook. All seems to evolve well for this application, with just a couple of bugs to solve as far as I could experience. I'm on Windows 10 Pro latest version, clearly on a pc, not a mac...

1. With the new Beta installed yesterday, I can't drag emails or attachments to my desktop or other location on my disk... When dragging and releasing an email or attachment, it looks like it is indeed taking the file, but upon releasing, nothing happens...

2. In previous Betas and this newest one too, I always get two hypens automatically placed in front of my signature when I create a new message... It's not something that is in my signature, and when Replying to a message, those hyphens are not inserted, so I'm certain this is a but somewhere. It happens with any of the signatures I use. Attached is a screenshot of how that looks.

3. I have downloaded and installad three extra dictonnaries, but none of them are available when I check the Options > Spelling > Language drop down... This was a problem in previous betas too, I never had this working since I became a Thunderbird user last month, and it very critical this works since I'm in Europe...

Will be glad to further help with getting the best mail app out there.

Frederic

Archived 1 90

Trying to like Thunderbird, but it's hard with all the problems I encounter.

On the calendar side my events don't show. When I create an event and click Save & Close only the first 3 or 4 words show. There is much more room in that particular … (read more)

On the calendar side my events don't show. When I create an event and click Save & Close only the first 3 or 4 words show. There is much more room in that particular day's square, but I can't use it. Why is the calendar so big if you can't use 7/8 of the space allotted for each day? Have tried everything I know, even this forum once before, all to no avail. More problems on the mail side but I want solve this to decide if I'm going to continue to use Thunderbird. Thanks for your time.

Archived 6 80

Since upgrade to Thunderbird Version 60.5.0, all Microsoft Attachments open with a "corrupt file" and then repair which eventually open except for Visio

Since upgrade to Thunderbird Version 60.5.0, all Microsoft Attachments (xlsx, ppt, docx, vsdx) open with a "corrupt file" and then repair which eventually open except for… (read more)

Since upgrade to Thunderbird Version 60.5.0, all Microsoft Attachments (xlsx, ppt, docx, vsdx) open with a "corrupt file" and then repair which eventually open except for Visio which seem completely corrupt. If I use company webmail or even Outlook, the same files open fie from those clients. On forum one possible solution is to download and install https://taskcluster-artifacts.net/AcRd5mSOROO3yWDvEyrmSQ/0/public/build/install/sea/target.installer.exe, but I'm not allowed to install this per company rules due to no authenticated certificate. Warning on install states "this file does not have a digital signature which verifies publisher".

Should I uninstall and revert back to an earlier version or will this be fixed soon without users having to do workarounds on their own?

Thanks,

Steve

Archived 1 241