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Can somebody please explain how the many "Junk" and "Trash" options work?

I recently moved to using Thunderbird for my emails on an iMac running MacOS High Sierra. I am baffled by the number of email erasure/disposal options I was suddenly pres… (read more)

I recently moved to using Thunderbird for my emails on an iMac running MacOS High Sierra. I am baffled by the number of email erasure/disposal options I was suddenly presented with, namely: 1. A "Trash" folder, with trash bin icon; 2. A "Junk" folder with a flame icon; 3. A "Junk" folder with no icon; 4. A "Junk E-mail" folder with no icon. Confusingly, some of these folders are not provided with an "Empty deleted/junk" option! Can I completely delete folders 3 and 4 (the one without an icon)? And finally, how can I set things up so that the deleted and junk folders are automatically emptied at set intervals?

Many thanks in advance for any assistance!

Asked by stathatos1 3 days ago

Last reply by Matt 20 hours ago

proxy.pac file not loading on startup

Hi, I'm experiencing a problem on Firefox 125 and 126 on Red Hat Linux 8 & 9 and also on Ubuntu 20 and 22 systems. We have a proxy pac which we have tried loading f… (read more)

Hi,

I'm experiencing a problem on Firefox 125 and 126 on Red Hat Linux 8 & 9 and also on Ubuntu 20 and 22 systems.

We have a proxy pac which we have tried loading from an http url, or a local file and both produce the same result.

  • Launch Firefox, no access to Internet sites (i.e. no proxy)
  • Enter settings and Reload proxy pac
  • Proxy works perfectly

Is there any way to force the proxy pac to load on Launch? Why isn't this the default behaviour? or am I doing something wrong?

Thanks

Asked by andy270 1 day ago

Setting up a new email account fails

I have thunderbird 115.11.0 (64-bit) on Linux After hitting the test button, I get this error message: Component returned failure codeL 0x80004005 (NS_ERROR_FAILURE) [ns… (read more)

I have thunderbird 115.11.0 (64-bit) on Linux After hitting the test button, I get this error message:

Component returned failure codeL 0x80004005 (NS_ERROR_FAILURE) [nsIFile.createUnique]

Password OK

What does this mean? How do I fix it?

GilliganFF

Asked by GilliganFF 1 day ago

Not getting confirmation emails on forum.k9mail.app

Wanted to sign in to forum.k9mail.app so I could stop asking K-9 Mail questions here. Filled out the "application," but have never received confirmation email back from … (read more)

Wanted to sign in to forum.k9mail.app so I could stop asking K-9 Mail questions here. Filled out the "application," but have never received confirmation email back from forum.k9mail.app to allow me to sign in. Re-requested confirmation email 3 times; no reply. Can someone help me?

What address do I need to add to my address book so that replies from this forum don't go right into SPAM/JUNK folders?

Asked by PathMan 1 day ago

Menu bar too small and can not enlarge it.

The menu bar at the top of Firefox is extremely small. The size is about 1 mm. I have tried all the supposed fixes and none of them work. I have a new Macbook pro using F… (read more)

The menu bar at the top of Firefox is extremely small. The size is about 1 mm. I have tried all the supposed fixes and none of them work. I have a new Macbook pro using Firefox.

Asked by dogon2u 1 day ago

  • Solved

Thunderbird 115.10.1 (64-bit) fails to send SMTP messages

Since Thunderbird was upgraded to 115.10.1 (64-bit), it now fails to send SMTP messages with the following error. Sending of the message failed. The message could not be… (read more)

Since Thunderbird was upgraded to 115.10.1 (64-bit), it now fails to send SMTP messages with the following error.

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) ***.mail.pairserver.com was lost in the middle of the transaction. Try again.

This affects all six(6) accounts in Thunderbird, all of them can receive and edit e-mail messages; however, all of them fail to send e-mail messages.

Prior versions of Thunderbird have worked with this configuration for many years.

Other e-mail clients such as Evolution do not have this issue and I have confirmed with my provider that Thunderbird is no longer sending e-mails.

Any thoughts on how to roll back Thunderbird until this issue is resolved?

Asked by mozilla414 1 day ago

Answered by mozilla414 1 day ago

Addressing an email from a mailing list stored in the Personal Address Book

Created several email mailing lists. Stored them in the Personal Address Book (PAB). I'm sorry, but Thunderbird doesn't seem to work like any other email client. How do… (read more)

Created several email mailing lists. Stored them in the Personal Address Book (PAB). I'm sorry, but Thunderbird doesn't seem to work like any other email client. How do I address an email using one of those mailing lists in the PAB. Tried typing the whole name of the mailing list in the To: field. Didn't work. I'm not entirely stupid but it doesn't make sense to me.

Asked by PathMan 1 week ago

Last reply by PathMan 1 day ago

Thunderbird will not open

Error message 'side by side configuration error'. I've been advised to re-install Thunderbird but not sure if I will lose my many thousands of emails and my address books… (read more)

Error message 'side by side configuration error'. I've been advised to re-install Thunderbird but not sure if I will lose my many thousands of emails and my address books etc.

Asked by lhe92230 1 day ago

Sync issues between apple iPhone mail app and thunderbird on computer

A few months ago If I deleted an email or moved it to another folder - on my apple app for any of the accounts that I also have on thunderbird The changes would sync… (read more)

A few months ago

If I deleted an email or moved it to another folder - on my apple app for any of the accounts that I also have on thunderbird

The changes would sync seamlessly - a few seconds after I deleted or moved an email on my apple iPhone mail app - on my laptop - thunderbird would show the same changes.

The same worked the other way if I deleted or moved an email on thunderbird on my laptop - my iPhone would show the changes in seconds.

However now if I do the same on my iPhone The changes do not show up at all.

BUT if I do the changes on my laptop - they will show on my iPhone. It just doesn’t work if I do the changes on my iPhone.

Is there a reason for this?

Asked by ds218 3 days ago

Last reply by ds218 1 day ago

Pop-up blocked

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, i… (read more)

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, it shows me the little icon showing I have added exceptions for this site. However; the pop-up still gets blocked.

The site is: https://www.foxit.com/ I try clicking the Log In drop down then Foxit Account. Before this would pop-up the log in screen for the site but since version 125, it does not. I just updated to version 126 to see if that resolved it before creating this post but it didn't. Thus I am here trying to get help.

Asked by Kevin 1 week ago

Last reply by cor-el 1 day ago

save emails to several folders and sub folders. How to retrieve saved emails from master email?

Have several folders and sub-folders for saving important emails in Thunderbird. One choice for saving subfolders. my master email address. I can save to this folder bu… (read more)

Have several folders and sub-folders for saving important emails in Thunderbird. One choice for saving subfolders. my master email address. I can save to this folder but cannot retrieve those emails. Attached is a screen shot. How do I retrieve emails from those folders???

Asked by weldon1 2 days ago

Last reply by david 1 day ago

Profiles & Sync Not Working!

Once again Firefox has decided to take over and change all my settings! I had finally managed to prevent it updating, as each and every time I had to reinstall all my set… (read more)

Once again Firefox has decided to take over and change all my settings! I had finally managed to prevent it updating, as each and every time I had to reinstall all my setting and extentions from scratch. Today, it decided to clear all my preferences and change itself to its own default settings. OK, so I can change my profile option, except all three are using the same defaults: I appear to have lost all my settings and extensions entirely. OK, I'll copy from my backup, but once again the three backup profiles are being overwritten with the defaults. Even my third backup of last March overwrites to the defaults! How and why is Firefox managing to keep overwriting my defaults to its own preferred settings? How do I stop it doing this and regain my own preferences?

I also tried Sync and now I am getting bookmarks from over five years ago! And once again my settings are changing to the defaults. Surely a Sync should overwrite with the current bookmarks and settings not just keep adding more and more. I am now in a right mess again. Back to losing everything with updates. I am a great believer in the 'if it ain't broke don't fix it' mentality, but Firefox has broken itself and is refusing to allow me to change to how it used to be! How do I restore my own preferences and prevent Firefox from changing them to what it wants.

Asked by Les 1 day ago