All Products Support Forum

I used to be able to place shortcuts that I wanted on the Firefox homepage now it seems to be my history or nothing. Can we go back to allowing customised homepage. I don't want random stuff.

How do I turn off Family Filters in Firefox and Firefox for Android, something is blocking age related content, I didn't set it that way. I can't find any info about this anywhere.

hi, i have Firefox 100.1.1 on my Samsung s10 lite and was wondering how to rename it in Firefox sync because at the moment it's name is the model code which is very confusing as my Samsung tablet has a similar code. I downloaded Firefox from the galaxy store. thanks willo

When is Mozilla bringing back the "page" feature (or just a "print" command) so that users can print directly from the browser? This missing feature has been noted by countless support requests over the last two years. It's clearly something your user base wants. If Mozilla doesn't want its browser to go the way of Internet Explorer, it needs to listen to its customers.

i have a few websites added to top sites and show on homepage, but after the last update, the history record shows after the top sites.

i need a option to hide the history highlights on homepage.

Can't move Collections from my old phone to my new phone I have pressed sync BTW it still doesn't appear on the new phone. The photo is the two Collections containing 100 web addresses each on my old phone.

My Computer email has been taken and My computer has been hacked along with my Identification has been Stolen and i can't set my password, what should I do my email is [edited email from public] @gmail.com but i am unable to set a password to it.

I cannot rename saved Bookmarks. I can go through the process but after finishing, the Bookmark is NOT renamed in the Bookmarks list.

This is very inconvenient. This needs to be fixed. I am using a Samsung Galaxy A12 phone.

Another unrelated question is concerning coping and pasting URLS. I can't paste them elsewhere but I guess that needs to be addressed separetly.

Wayne Carpenter

I am new to firefox mobile browser. I am not sure how much web security will provide by this app. I am using MS Edge browser in computer and Google Chrome in mobile but I never found any virus or any security issues till now . Thank you.

I just purchased a Kindle Fire HD Plus, and I was able to load the Firefox mobile app on the device, but I can't get it to sync with my account. Following the directions in the help articles, I tap the three dots in the upper right-hand corner. Then, I select "Settings" and "Sign in." At that point, the browser goes to the following page: about:accounts?action=signin&entrypoint=preferences, but the page never loads; it just keeps grinding away. I also tried using the QR code method, but that didn't work either. Please help.