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I have two Zebra TC8000 hand scanners running Android OS 5.1.1 that I've reset to factory defaults. I need to download and install Firefox but each installation attempt fails either at the download or at installation. No real detail is given as to what the issue is. I just get a message "Queueing" or "X App not installed."

I've attempted to install our regular APK that has historically worked fine. The download location is... https://download.moziilla.org/?product=fennec-latest&os=android&lang=multi The APK from this site no long downloads. The download status just shows "QUEUEING" for 5-7 minutes then fails.

I switched to browsing directly to the Mozilla FTP page and attempted to download several versions of Firefox for Android. The latest version 125.0 at... https://ftp.mozilla.org/pub/fenix/releases/125.0/android/ Here, I tried installing each of the three APKs offered here and receive the message "X App not installed" with each attempt. I am, at least, able to successfully download the APK and launch the install but I can't get the install to work.

Any clue on what could be wrong?

I am migrating to a new phone. WhatsApp offered firefox as an option for storing its passkey. That took me to the connection and synchronisation process which the new phone said had failed. However all my tabs and other passwords appear to be syncing. Now selecting firefox to store the WhatsApp passkey takes me back to the failure page every time. Any idea how to restart the passkey addition to firefox process? WhatsApp won't work whilst I'm hung up in limbo between the two apps.

I am migrating to a new phone. WhatsApp offered firefox as an option for storing its passkey. That took me to the connection and synchronisation process which the new phone said had failed. However all my tabs and other passwords appear to be syncing. Now selecting firefox to store the WhatsApp passkey takes me back to the failure page every time. Any idea how to restart the passkey addition to firefox process? WhatsApp won't work whilst I'm hung up in limbo between the two apps.

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can delete myself. Not sure if this is new or update caused this to change.thxs joseph

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can delete myself. Not sure if this is new or update caused this to change.thxs joseph

I have made Firefox my default browser and am attempting to import my bookmarks from my AVG browser. However, when the choice menu appears, all browsers are shown except AVG. Any help appreciated. TIA.

Hi, I'm having issues with my Google search results page. It used to be very clean looking and mainly only showing the results of whatever I searched. Today though, I searched something and now the Google results are first showing Reddit answers, what others have asked, discussions and forums, what others have searched, short videos, etc. I have to scroll really far down just to get some normal search results. How can I fix this? Call me old school but I want the classic version back. Please help, I don't want to switch browsers. I've been using Firefox nearly since it's launch, since StumbleUpon days. Yeah!!! If you know, you know. Thanks!

Hello,

I can't access to 'calendars' on Firefox for Mobile (to boook an appointement or check schedule in exemple). Works fine on Chrome and used to work on an old phone with Firefox. Disabling extensions did nothing.

I'm running out of ideas.

Using Samsung S22 Ultra. Had probably 100+ tabs open, and as I was browsing a site, suddenly Firefox crashed, and on re-opening the app, all the tabs are gone, some dating back to months ago.

Unfortunately I wasn't aware of the tab saving add-ons until after the fact, but still, the fact that there's no "restore previous session" on mobile is extremely irritating, and history only goes so far. Why is this a thing? I can't believe this

"How can I troubleshoot and resolve common issues with my Mozilla Firefox browser using the resources available on the Mozilla Support website?"

I am sure someone has asked the question before but couldn't find the answer. Why dark mode has to be different than other dark modes on other apps. Colours really does not match nicely with my phone. I used Samsung Fold and its really unpleasant.