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how to retrieve My Collections

In order to complete last update I had to Uninstaller and reinstall Firefox for Android. Now all my collections are gone !!!!! How can I retrieve My Colections? … (read more)

In order to complete last update I had to Uninstaller and reinstall Firefox for Android. Now all my collections are gone !!!!! How can I retrieve My Colections?

Asked by qcgandolf13 5 months ago

Last reply by Paul 5 months ago

Past history and login/passwords

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and … (read more)

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and now I have no record. Is there a backup that the browser keeps on a cloud.

Asked by James 5 months ago

Last reply by Paul 5 months ago

Antivirus

I keep getting notifications that I need to purchase antivirus McAvee and that I have several virus that need to be taken care of. My McAvee account I did not renew this… (read more)

I keep getting notifications that I need to purchase antivirus McAvee and that I have several virus that need to be taken care of. My McAvee account I did not renew this year nor do I desire to at anytime in the near future. I want to know why Firefox keeps sending me messages to purchase it. I would appreciate an answer so I know that my options are. Thanks you.

Asked by Celeste Mac Cormack 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Optimizing Your Search Experience for Enhanced Browsing"

"How can I optimize my search experience on Mozilla Firefox? Are there specific tips or features within the browser that enhance search efficiency? Seeking guidance on ma… (read more)

"How can I optimize my search experience on Mozilla Firefox? Are there specific tips or features within the browser that enhance search efficiency? Seeking guidance on maximizing search capabilities for a smoother browsing experience.

Asked by Alban Kodra 5 months ago

Last reply by sami Ashiq 4 months ago

Tab collections

Hi so few days ago I broke my phone it's now completely unusable so now in this new phone I signed into Firefox and sure I got all my synced bookmarks and all but where a… (read more)

Hi so few days ago I broke my phone it's now completely unusable so now in this new phone I signed into Firefox and sure I got all my synced bookmarks and all but where are my saved tab collections?? That feature is so good which is why I saved like 30 tabs in there but none of them show up after sync please help!

Asked by malika sinha 5 months ago

Last reply by TyDraniu 5 months ago

Firefox Android Crashes - java.lang.OutofMemoryError

Hello, I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't … (read more)

Hello,

I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)

Thanks for any suggestions.

edited for clarity

Asked by kBayi 5 months ago

Last reply by Skulljeep 5 months ago

Syncing Bookmarks in FF for Android

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy. I have logged in with my Account and am now trying to… (read more)

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy.

I have logged in with my Account and am now trying to get the bookmarks synced. I have no Desktop right now to pair. The bookmarks and the Account are only available on my iPad, where FF is logged in and has the bookmarks synced.

Any ideas how I can fix this? Thanks for any help and regards, Dan

Asked by Dan 5 months ago

Last reply by Paul 5 months ago

WHERE IS MOZILLA SUPPORT??

WHERE IS SUPPORT?? I've been waiting for support to acknowledge my question for over 3 weeks. In the mean time, I can't use firefox for search results because it doesn't … (read more)

WHERE IS SUPPORT?? I've been waiting for support to acknowledge my question for over 3 weeks. In the mean time, I can't use firefox for search results because it doesn't search and there are no solutions to fix issue anywhere online. FRUSTRATED AND WAITING FOR SUPPORT. Thank you

Asked by Sarecee66 5 months ago

Last reply by Paul 5 months ago

videos blank in landscape

Hi, I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. Wh… (read more)

Hi,

I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. When I turn the phone to landscape, the video sound is playing but the video is blank, with no picture. It is fine in normal portrait just not when I click full screen when it was working.

I've cleared the cache and history, I've even unistalled Firefox and reinstalled it twice, once from the play store and once as the apk but to no avail. I have also disabled adons, tried the picture to picture, and autoplay but nothing works.

Any help to rectify and return my viewing would be appreciated.

Asked by JT Noor 5 months ago

Last reply by Chris Peterson 5 months ago

Pull to refresh causing a noticable delay on Android

When you first released the pull to refresh feature on Android, it worked good. However, for the last several releases, there is a noticeable delay when trying to scroll … (read more)

When you first released the pull to refresh feature on Android, it worked good. However, for the last several releases, there is a noticeable delay when trying to scroll up and down. Say you are in the middle of a news article and you want to move up or down. It will just hang for a bit, rather than smoothly go up and down like normal. If I turn pull to refresh off, scrolling is normal. What I think might be happening is the pull to refresh feature is no longer recognizing to only work when at the top of a page. The only time you would want to pull down to refresh is at the top of the article. Otherwise, it shouldn't even be active. Don't really know what the real problem is though. It is a real bummer. I really like that feature. Having to go back to the old way of refreshing a page is super annoying. I hope you can figure it out. This issue has been going on for several releases/months. I didn't know how to report it. Perhaps the last three releases have had the issue.

Asked by Anthony 5 months ago

Last reply by Paul 5 months ago

malware. a file downloaded how to delete it

This file downloaded on my phone through text me now app how to delete it window.mraid) {document.write('\x3cdiv id="ad_unit"\x3e');}document.write('\x3cdiv class="Google… (read more)

This file downloaded on my phone through text me now app how to delete it window.mraid) {document.write('\x3cdiv id="ad_unit"\x3e');}document.write('\x3cdiv class="GoogleCreativeContainerClass" ' +'style="visibility: hidden;" ' +'id="gcc_04dhZdP-OMydmtUPnIWD0A4"\x3e');(function() {var m = document.createElement('meta');m.setAttribute('data-jc', '82');m.setAttribute('data-jc-version', 'r20231109');var ss = document.getElementsByTagName('script')[0];if (ss && ss.parentNode) {ss.parentNode.insertBefore(m, ss);}})();(function(){'use strict';/* Copyright The Closure Library Authors. SPDX-License-Identifier: Apache-2.0 */ var h=this||self;function k(a,d,b){if(a)for(let c=0;null!=a&&500>c&&!b(a);++c)a=d(a)}function l(a,d){k(a,b=>{try{return b===b.parent?null:b.parent}catch(c){}return null},d)}function m(a,d){if("IFRAME"==a.tagName)d(a);else{a=a.querySelectorAll("IFRAME");for(let b=0;b{try{if(f.parent===g)return e=f,!0}catch(q){}});e&&m(a,f=>{if(f.contentWindow===e)return d(c),!0})}}}function r(a){return"string"===typeof a?document.getElementById(a):a};window.clsn

Asked by Derrick Bates 5 months ago

Last reply by Paul 5 months ago

Firefox hard crashing OS

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the… (read more)

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the behaviour in other apps. I'm not using beta version.

Asked by polysemantic 5 months ago

Last reply by Paul 5 months ago