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FPS dropping smooth scroll

Hello, I need your help because i can't find solution to problem. On my apple macbooks air m1 i experience a very annoying thing: Often while i'm scrolling on websites… (read more)

Hello,

I need your help because i can't find solution to problem. On my apple macbooks air m1 i experience a very annoying thing:

Often while i'm scrolling on websites smooth scroll animation get choppy/sluggish for few moments and lagging. It's like animation is FPS dropping during the scroll. I tried lot of things on both device:

- tried without extensions - created new profiles - use without syncing data - disabling hardware acceleration (gets worst) - disable smooth scroll in settings (get worst) - completely remove firefox with AppCleaner and reinstall it - Reinstall macOS and just install firefox alone. I tried latest Ventura and Sonoma

I don't have clue why this happening but ruin user experience very bad. With Safari everything is fine and smooth. On my wife's device (macbook air m3) have same issue.

Do you have any idea how can i fix it?

Asked by Tiburtius 1 month ago

White screen in Firefox

There are a few websites (e.g., https://thehermitagehotel.com/) that show up as a white screen (see attached) when I visit them from Firefox using my usual settings, but … (read more)

There are a few websites (e.g., https://thehermitagehotel.com/) that show up as a white screen (see attached) when I visit them from Firefox using my usual settings, but show up correctly if I use Firefox in private browsing mode. Turning off enhanced tracking protection does not resolve the problem. My browser privacy in Settings is set to "Custom" with everything checked, but changing to Standard and reloading the site does not fix the issue. As I noted above, the only thing that works is to open the site in private browsing mode. Most sites work fine. This problem is limited to 2-3 websites. My version of Firefox is 125.0.1 .

Asked by ellad.tadmor 2 weeks ago

Last reply by cor-el 2 weeks ago

Firefox Stops Responding

Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but whe… (read more)

Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but when I try to restart it it doesn't respond and I end up having to force quit and reboot the computer and then it will work fine. MacBook Pro (15" 2017) MacOS13.6.6 Firefox 125.01

Any idea what's going on?

Asked by cimlheureux 4 weeks ago

Data boxes will not allow entries

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then,… (read more)

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then, we went to Chrome and there was no problem entering the info. Please provide a response to resolve these issues of Firefox not allowing data entry, but Chrome allowing data entry for the same sites.

Asked by KimLou Global 3 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

support restore all tabs

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really importa… (read more)

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really important for my work. Looking forward to hearing from you asap. Regards, Orlando.

Asked by mhjzxcmcmr 1 month ago

Last reply by cor-el 1 month ago

trackpad preference

At one time, I was able to swipe left on my trackpad and go back to the previous page on firefox. I can't seem to find where to set that preference. I'm running MacOS. … (read more)

At one time, I was able to swipe left on my trackpad and go back to the previous page on firefox. I can't seem to find where to set that preference. I'm running MacOS.

Asked by wallin.ian 3 weeks ago

Last reply by zeroknight 2 weeks ago

Disabling Hotkeys on Mac (Browser)

Hi there, I need to be able to use Command-I (for italics) or Command-B (for bold) when using Firefox to write emails and enter information on other websites WITHOUT Fir… (read more)

Hi there,

I need to be able to use Command-I (for italics) or Command-B (for bold) when using Firefox to write emails and enter information on other websites WITHOUT Firefox opening Page Information or Bookmarks.

This is basic browser functionality! People use browsers to write emails and other online documents, and the hotkey combo for things like Bold and Italics on Macs are Cmd-B and Cmd-I. All such websites I use recognize that as a standard, but Firefox insists on using those same commands for browser features I almost never use and certainly don't need hotkeys for.

All the information I'm finding online on how to fix this is deeply unhelpful and far more complicated than I can handle. Can you please tell me if there is a simple way to stop Firefox from pulling up Page Information and Bookmarks as a result of keyboard commands, or at least for me to change what those commands are so that they don't conflict with industry standard commands for text formatting on the vast majority of websites?

-Nic

Asked by Nicolas Carrier 4 weeks ago

Last reply by cor-el 4 weeks ago

Picture-in-picture not working properly

Ever since the latest update, the picture-in-picture function stopped working properly. If I activate it, the video will automatically go to full screen, and I need to pr… (read more)

Ever since the latest update, the picture-in-picture function stopped working properly. If I activate it, the video will automatically go to full screen, and I need to press the full screen button multiple times to move it down to a small box. I am using Firefox on a Mac laptop.

Asked by benh2097 3 weeks ago

Last reply by zeroknight 3 weeks ago

How to set up two copies of firefox on MacOS? (Not two profiles).

Hi there. I love Firefox, but I have an issue at the moment where I have one copy set up on my Mac, and it has two profiles. However, I'm running into regular problems wh… (read more)

Hi there. I love Firefox, but I have an issue at the moment where I have one copy set up on my Mac, and it has two profiles. However, I'm running into regular problems where they're both open and they can't quit, or they crash, or they want updates, the other one, and then it has to be restarted and can't open web pages for stuff like that.

A little bit more about my setup. I have two admin accounts on my Mac and an applications folder with Firefox in it. Then each of my Mac accounts has a version of Firefox with a different profile.

I'm about to do a clean install of macOS with the two admin accounts. I want to install Firefox correctly this time. How do I have two entirely separate copies of Firefox running on my Mac in the two admin accounts? I just don't want their threads to be mixed or them to be updating each other or anything like that.

Absolutely love Firefox, but this has been quite a big issue for me and I'd love some advice here. Thank you.

Additional note, I followed the link below the first time I setup to create two profiles, but that didn't quite do what I wanted.

https://support.mozilla.org/en-US/questions/1127836

Asked by me.play 2 weeks ago

Last reply by zeroknight 2 weeks ago

browser

Thank you for your assistance in advance. Since I updated my browser, I've encountered some issues when trying to maximize the virtual screen in my tv. I use a Mac and co… (read more)

Thank you for your assistance in advance. Since I updated my browser, I've encountered some issues when trying to maximize the virtual screen in my tv. I use a Mac and connect the screen to a web TV to watch YouTube in my big tv. However, when I click to maximize the window, the connection becomes unstable, and the virtual screen disappears every time I click the YouTube icon to do this. This problem never occurred before. I would appreciate your help in resolving this issue. Please let me know if you require any additional information from me.

Asked by A77EXOTICFLOWER 3 weeks ago

Kiosk mode and Firefox popups, cannot suppress them?

I'm running a UI deployment with a web-app and Firefox on an Ubuntu system. I'm running Firefox with the flag "--kiosk" to place it into kiosk mode (booted from the comm… (read more)

I'm running a UI deployment with a web-app and Firefox on an Ubuntu system.

I'm running Firefox with the flag "--kiosk" to place it into kiosk mode (booted from the command line upon system boot). This works fine, and boots up Firefox to the page I want (my web-app) in kiosk mode (full-screen, etc.)

However, I get very annoying popups that are not acceptable for deployments in front of customers. I have tried, but CANNOT suppress all of them, or, when I thought I did, they came back a month later.

Popups:

1. "Keep pesky trackers off your tail. Open my links with Firefox" 2. "Welcome back" 3. Others like this...

These are Firefox browser popups, not related to popups that other websites can put up, and block the entire screen with an overlay until they are dismissed. My deployments are only going to a single web-page that I control (which has no popups) and there is no keyboard on the deployed system, so people cannot navigate elsewhere.

Things I've tried:

1. Firefox is installed via snap, which provides "snapshotting" configuration for the Firefox snap. I loaded Firefox, cleared the annoying dialogs, and then took a snapshot (theorying that I set Firefox configuration when doing this, and I capture that in the snapshot) and re-installed it onto a new system. Still go popups 2. Looked into user.js preferences. I can install this file onto the system, so I looked through https://searchfox.org/mozilla-release/source/remote/shared/RecommendedPreferences.sys.mjs and this is how I initially got all the popups to disable themselves. I looked through that list and tested most of the recommended settings until the popups disappeared. However, after a month or so, I'm beginning to see the popups again.


Any suggestions from Mozilla or others that run into this issue?

Asked by Devin 4 weeks ago

Last reply by zeroknight 4 weeks ago

Problem on "homepage" YT with sound playing

First, I am disabled When I goto to YT Homepage it will play all the sounds of the downloaded video's when I hover with the mouse. But I want to hear the sound of that… (read more)

First, I am disabled

When I goto to YT Homepage it will play all the sounds of the downloaded video's when I hover with the mouse.

But I want to hear the sound of that video AFTER I selected that Video or clicked on the title.

Thx!

Asked by Mac 2 weeks ago

Map wont load on realestate.com

All of a sudden the map function won't work with firefox on www.realestate.com checked add on's , extensions and nothing there... works on chrome... attached screensh… (read more)

All of a sudden the map function won't work with firefox on www.realestate.com


checked add on's , extensions and nothing there...

works on chrome...

attached screenshot

Asked by kurn d 2 weeks ago

Last reply by zeroknight 2 weeks ago

Battery life poor

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recha… (read more)

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recharging takes nearly half a day. I'm not running anything unusual just social media & YT videos. This seems to have coincided with the latest Firefox update. I was wondering if this might be contributing to it or if this is a common problem since Sonoma & FF updates?

Anyone any ideas?

Asked by veger 1 month ago

Last reply by zeroknight 1 month ago

Trying to update email address

Am trying to update my email address. When I try to make the secondary the primary, it wants a verification code entered. The field for this code will not let me paste it… (read more)

Am trying to update my email address. When I try to make the secondary the primary, it wants a verification code entered. The field for this code will not let me paste it or enter it manually. Will this glitch be fixed soon?

Asked by Carmen 3 weeks ago