All Products Support Forum

Ebay labels have worked fine for 19 years, but for the past 10 days labels being generated still look ok . . . although slightly different . . . and are no longer scanable at the post office. Ebay has been unable to fix the problem so I'm wondering if it might be from my end? These "new" labels have what appear to be "pieces" of a QR code in 3 places.

I cannot access the bill pay in my bank account.

Why can't I access Bill Pay? How do I unblock without allowing access to unwanted ...?

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Hi, I lost my FB content after refreshing,but I can still login. I went into about:profiles and found 2: 1. Profile:default-13 digits, the first line showing "no" RENAME REMOVE SET AS DEFAULT PROFILE LAUNCH PROFILE IN NEW BROWSER 2. Profile:MY NAME

  This is the profile in use and it cannot be deleted
  first line showing "yes"
  ONLY RENAME BUTTON AVAILABLE

I would go for the second since has my name on it and "it cannot be deleted, but, It doesnt have the "launch profile in new browser> I wish to hear from you before I do anything thanks

Hi, There is very little help if you can still log in in FB and Twitter but you lost all your feed and messages. It happened after refreshing FF. Switched both profiles in about:profiles. Logged out and in in both. All there is left is, check if Java script is enabled. Pretty desperate, but I'll try. So I am looking for my web content. According to this, I have to look for "list all tabs" under the "carrot icon". I can't find it.

I've been printing Poshmark shipping labels via Firefox from my Mac laptop for years. Suddenly, the font size of the label is so enlarged that only a portion of the label prints. If I download the label onto my laptop and then print, it prints in the correct size. I can also print that same label from my old Mac computer and it works correctly. Why is it suddenly not working to print directly from the website (or Gmail)?

I learned the hard way about a month ago that my main bank will not work with firefox. I've now received notices from two other banks that state they only support safari on Mac. I have run into issues with some others that will either give errors but still allow me to pass through or others that state I have an unsupported browser but still allow me to log into the site - for now.

With this wide a net, this seems to be specific to the security issues in the Mac browser. Is this already being looked into? Is this specific to the new OS and firefox integration?

While I basically trust Safari, I certainly don't want to use it unless I have to and I generally use firefox exclusively on all my Macs and PCs. Can someone shine a light on this? Is there an upgrade or update planned?

Thanks

Open PDF from email for printing. Use system dialog box on iMac to preview document -- its always displayed in large font and only part of document displayed.

This browser is unusable.

I want to know what caused the Firefox icon to disappear from my dock and be replaced by the generic icon. Firefox seems to continue to work well. I don't want to re-install it when it seems to work. However, I want to know what caused this to happen and if there is an easy way to restore it to the unique icon. I've read about the various remedies but don't want to take the time for a re-install when everything seems to be working.

Please just tell me the cause and if there is an easy solution.

Since update 106, there is a new dock icon for Firefox on MacOS tailored for Big Sur an above. I'm still using Mojave for 32bit apps, and it doesn't look as good. Can we have an option to revert back to the old dock icon?

I think Firefox just updated to 106.0.1 (64-bit). Since then I am not able to play videos on certain sites that I need to for work. I get a message "This video cannot be played (error code 224003)" This happened last year and I can't figure out how I fixed it other than it is definitely Firefox.

The website that breaks is: https://travelfilmarchive.com/home.php

I really like the new Firefox View, but I'd love to be able to get to the view with a keyboard command. I tried treating like the first tab (Cmd+1), but that doesn't work, nor does Cmd+0. Hovering over it doesn't reveal a keyboard shortcut. It doesn't appear on any of the menus, so I'm at a loss as to how to assign a custom control.

Thanks so much!

I need to create a new profile because I am having problems, the old one appears to be corrupt. I need to keep all my extensions, settings, history, tabs, bookmarks, etc.

So from the profile that has all the settings, I tell Firefox Sync to sync. It says it's syncing.

Then I quit Firefox, open with the profile manager, create a new blank profile, and sign into Firefox Sync using the same Firefox Account.

Within a few minutes, sync completes, and my new browser profile is exactly like an old copy of firefox that I deleted maybe 5 years ago. All my old extensions, tabs, everything.

I need to sync my CURRENT Firefox so I can restore a clean profile to it. Not restore a setup from a copy I deleted years ago.

I've tried this process about 4 times now and the result is always the same. Firefox sync does NOT see my current tabs, extensions, bookmarks, settings, anything. It keeps the ones from years ago no matter what.

I don't want to delete my firefox account and start a new one because it will cause me to lose access to all my forum comments.

Is there a way for the new window animation in Firefox for Mac to be disabled?

Safari does not do this, but firefox has a... ~100ms animation for new windows that's extremely frustrating for those of us who do not use tabs (Apple's Exposé/Mission Control obsoletes them).

I haven't found a configuration in about:config, although I've been able to disable a few others.

I am experiencing big issues when using Quora on Firefox (note. ONLY with FF, no problems with Safari or Chrome).

1) when I type www.quora.com FF automatically convert it to it.quora.com. Impossible to readdress to international site.

2) It cannot understand I am already a registered user. Below a comparison btwn Safari (left) vs FF (right) login page both setted, for sake of comparison, to it.quora You can easily see two major problems here: the red sentence say it does not recognize me as a registered user; even if I manually enter my pw, the login blue button remains non clickable.

Again this happens only in FF.

I already deactived the antitracking feature on FF.

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can access the bank account. I wonder if you have other complaints/comments to that effect, too. It is an aggravation and my bank, Navy Federal Credit Union (NFCU), did not have a solution but suggested I contact Firefox direct.

Here is a copied response, as an example:

"Access Denied

You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.55dda17.1672678425.1ff01936"

All the bookmarks at the top of the Firefox page have suddenly disappeared from view. How do I get them back in view? They are still there if I look under "Bookmarks," but not as accessible.

Running Firefox 108 on Mac OS Mojave, version 10.14.6. I did nt make any recent changes.

Update your information about Proton Mail from Canton, Geneva. It was Protonmail.com. It has been changed to proton.me, so my email address is [edited] @proton.me, [edited] @pm.me, or [edited] @pm.me. I like this company because my email is encrypted from the moment it leaves my computer until it reaches its destination. My problem is that you are telling me that my email address, [edited] @proton.me is not valid. It most certainly is valid and it works in my email. But signing into Firefox I was told my email isn't valid, and there's nothing but (hopefully) talking with you about it that could change your program's mind. Please update your program, because very soon protonmail.com won't get my email to me. The company has changed its name and how it does business. And I love Firefox because it is much safer and more secure than Gmail was -- they just pulled my account one day along with my contact list. At the time I was president of our community's Arts and Crafts Club with 170 members. It was very hard to write that month's newsletter. Please fix my problem.

Sincerely,

Simone Meeker [removed PO box information from public] [edited] @pm.me, [edited]@pm.me, [edited] @proton.me.