All Products Support Forum

I am running 78.15.0esr on my macbook pro and when I go to Password manager and pull down the menu under the 3 dots I do not have the option of EXPORT LOGINS... (SEE ATTACHED IMAGE) How can I export my login for 1Password since I do not have the option to do so. I can see my passwords and individually see my passwords but cannot export. Since I have 588 passwords I need to be able to create a cvs file.

Some webpages, that I must log in to, are coming up blank, when I attempt to login. No error, just blank white page. Two examples are paypal and textfree. I have cleared everything I can think of or find on the internet. I have refreshed and restarted several times. This has all started int he last few weeks. The two sites mentioned are ones I really need access to. I am not sure if it is my machine or the browser.

I didn't even realize you discontinued this security product. So it is synced across all my devices, and I want it GONE. I have old software on a Mac and it is embedded in my Firefox browser version 78.15.0esr (64-bit) I synced a phone and iPad. I updated to a new mac and then discovered Lockwise has been discontinued. Yes I was using it since '21 without knowing it was no longer supported.

I want it gone from everywhere. I manually screen-shot EVERY SINGLE PASSWORD, because I could see no way to export them all. I think that a password manager who has been discontinued for any reason really has an obligation to loudly inform users. Seems like a horrid security risk not to.

Bottom line: How do I delete all the data across the devices I so lovingly added the Mozilla family to? I'm really hoping it's not by going to each one and selecting REMOVE. PLEASE and thank you.

My bank is telling me that my browser is not secure. I check my account daily and this is the first time I have received this notification. What must I do to renew security?

HI. Firefox seems to be logging me out of all my sites when I turn off my desktop. In some cases, it won't even let me access certain login screens. I've already followed instructions about resetting cookie/login/search history settings, etc, but it doesn't seem to fix the problem. Any ideas/advice?

my mac desk top is version 10.11.6 its from year manufactured 2008 no more updates available, dont understand how to keep my old desk top from 20087 usable with firefox after March 31st 2024

I need javascript to access/print Ticketmaster concert tickets, Firefox drop-down menu doesn't show options choice. How do I obtain the options choice within the Firefox menu?

Dear Crewmembers,

My query is how can I improve Firefox site performance with an OS X El Capitan 10.11.6 version? To my knowledge there is no upgrade available to Sierra. Are there any possible solutions to the limitations I am currently in?

Kind regards, Fiona

I have received an email requesting that I update my browser before the 31 march 2024 in order to still have access to my Mozilla account.

I wish i could update firefox but my computer and operating system are at least 10 years old. And updating my operating system (to be able to use a newer version of firefox) will create havoc on my computer.

I really like using firefox, I've used it for many years. And it's indeed very practical to be able to sync between my phone firefox browser and on my laptop.

I just wanted to share my disappointment that people like me will no longer be able to use their account and browser properly. Some of us cannot or do not want to update everything all the time and wish to be able to use basic functions of apps/programs they like.

Thank you for this very good product. I'm just sorry I won't be able to use it properly anymore.

If you know of any solution to this problem, I would be very glad to try it.

Thank you

Hi All,

I'm using an iMac with OS X El Capitan 10.11.6. I am using Firefox 78.15. When I click on links, nothing happens. I have to right click and select "open link in new tab." I suspected it might be an out-of-date Add-On. So, I disabled all add-ons and restarted Firefox. It had no effect.

This problem is getting annoying Any assistance is greatly appreciated.

I am trying to access "Boston Scally" website. When I enter their website to window shop, there isn't a problem, but when I go to order a particular item, the web page goes nuts. I am having this issue with a number of different websites when I try to order or pay for the product.

Now you've updated firefox, my tank of a Mac can't function with netflix. So thanks a lot you bunch of techy twats, with your great ideas to make everything better.

When we've got to the end,

we'll realise we cant get back to the beginning.....

When I go on Google's AI site Gemini, there is no scroll bar, so I can't scroll down for longer answers. I'm on a 2007 Mac with OS 10.11, using Firefox version 78 (I prefer not to upgrade owing to certain software I'm using). How can I get a scroll bar to appear on Gemini with what I have? BTW, when Gemini was called Bard, I didn't have this problem. Also BTW, checking the box "Always" under "Show scroll bar" in System Preferences doesn't help.

This is very very annoying. I have a complicated problem & spend a long time articulating it. The website said it could not automatically get my Share Data, and there was a button to a page telling me how to do it manually. Instead of opening a new tab, it left THIS page. When I went back, this text entry box was EMPTY !!!!

I need a link to download the last version of Firefox that worked with my iOs 10.11111111... version for my OLD MacBook Pro. (2009)... Can't afford new Mac and newest version of iOs won't run on this MacBook... Too old... Same story: need new, no $$$... So, I what I need is a link to the old version of Firefox that I CAN run on my MacBook... One that works with iOs 10.11116 or whatever...

Thanks, humans smarter than me...,

Kate