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  • Archived

It won't let me start, I can't get past user name.

When I try to get started it will not accept my username. No matter what I try. I did register through Firefox but that name did not work either. I am seriously hating th… (read more)

When I try to get started it will not accept my username. No matter what I try. I did register through Firefox but that name did not work either. I am seriously hating this app. If I can't get it to work soon I will delete it and try to find a new web browser too.

HELP PLEASE! None of your forums, FAQs or instructions tell you what to do in this situation.

Edited to remove swearing - TonyE

Asked by labsngoldens 9 years ago

Last reply by Michael Verdi 9 years ago

  • Archived

No option for password recovery on iPhone

I downloaded the application but then couldn't use it for a few weeks. Now trying to use it. I remember the phrase, but not the password. There is no option or any lin… (read more)

I downloaded the application but then couldn't use it for a few weeks. Now trying to use it. I remember the phrase, but not the password. There is no option or any link to recover the password. Can't find help for that on the website on my PC, either. How to find or reset password?

...

Asked by sukki007 9 years ago

Last reply by Michael Verdi 9 years ago

  • Archived

Despite the custom server support, it is not possible to install and setup FF Home to use a custom server. without prior connection to mozilla. How should I proceed to use my custom server without getting an mozilla account?

The tutorial regarding the custom server usage ask the user to scroll down in the iphone app to use the custom server. Umfortunately, this option is not available, becaus… (read more)

The tutorial regarding the custom server usage ask the user to scroll down in the iphone app to use the custom server. Umfortunately, this option is not available, because it is not possible to scroll down anywhere in the iphone app prior to the setup to use a mozilla sync account.

Please enable the custom server functionality to be usable at the initial setup.

Asked by torbend 9 years ago

Last reply by Michael Verdi 9 years ago

  • Archived

I set up my secret phrase in Russian, there's no option of russian keyboard when entering the account on iPhone. How can I change my secret phrase?

When setting up my firefox sync account you swallowed my Russian secret phrase without any warning. But when I tried to enter Firefox Home on my iPhone I found no option … (read more)

When setting up my firefox sync account you swallowed my Russian secret phrase without any warning. But when I tried to enter Firefox Home on my iPhone I found no option of Russian keyboard!!!. This is a real bug, gentlemen.

Asked by Maxxus 9 years ago

Last reply by Michael Verdi 9 years ago

  • Archived

I cannot login to Firefox Home on my iPhone.

When I login to Firefox Home from my iPhone, I fill the username with my email address. But there were error message that was LOGIN FAILURE - USER NAME NOT FOUND. What sh… (read more)

When I login to Firefox Home from my iPhone, I fill the username with my email address. But there were error message that was LOGIN FAILURE - USER NAME NOT FOUND.

What should I do?

Asked by jqh_sihite 9 years ago

Last reply by Michael Verdi 9 years ago

  • Archived

Secret Phrase in FireFox Home Setup

I set up Firefox Sync on my iMac and MacBook Pro and it works flawlessly. I installed Firefox Home on my iPhone. I selected "I Have A Sync Account" I entered my user na… (read more)

I set up Firefox Sync on my iMac and MacBook Pro and it works flawlessly.

I installed Firefox Home on my iPhone. I selected "I Have A Sync Account" I entered my user name and password. I have never set a "Secret Phrase" I used the Sync Key, both with and without the "dashes".

I search online to solve this problem. It said I could reset my "Secret Phrase" in the preferences for Firefox Sync. I did not see this option.

How do I find my Secret Phrase or reset it?

Thanks.

Len

Asked by LenLevin 9 years ago

Last reply by Michael Verdi 9 years ago

  • Archived

Is there a Firefox App for a Blackberry?

Sir/madam, I recently bought a Blackberry Curve 8520, is there an App for it, if so how do I install it? I am recently new to PC's/internet and still have many question… (read more)

Sir/madam, I recently bought a Blackberry Curve 8520, is there an App for it, if so how do I install it?

 I am recently new to PC's/internet and still have many questions. 
      Yours Steve. London, UK.

Asked by steveb3 9 years ago

Last reply by TonyE 9 years ago

  • Archived

I get a "login failure User name not found" error each time I try, even though the username, sync key/secret phrase, and password are all correct.

Also, the desktop version add-on asked for an email address, not a user name, and generated a sync key, rather than asking me to create a secret phrase. Is that just the… (read more)

Also, the desktop version add-on asked for an email address, not a user name, and generated a sync key, rather than asking me to create a secret phrase. Is that just the result of new nomenclature for the same categories of information--the add on being newer than the iphone app?

Anyone have any idea what's going on here? thanks!

Asked by BushiProf 9 years ago

Last reply by Michael Verdi 9 years ago

  • Archived

I am getting a login failure: user name not found when I try and login to Firefox Home

Hi all, I have just installed for the Firefox Sync add-on on my MacBook and created a sync account. I was prompted to give an email address and password and a sync key wa… (read more)

Hi all,

I have just installed for the Firefox Sync add-on on my MacBook and created a sync account. I was prompted to give an email address and password and a sync key was automatically generated, which I duly noted.

Then I tried to login to Firefox Home on my iPhone and was prompted for a username, password and secret phrase. I entered my email address as my username and the sync key as the secret phrase (I can see no where in my sync preferences on my MacBook any mention about a secret phrase, so presumed this was the sync key) and am getting the following error: 'User Name Not Found'.

Any ideas?

Asked by britbrowser 9 years ago

Last reply by Michael Verdi 9 years ago

  • Archived

I got a message 'login failure, user name not found', but I have already setup the account on firefox successfully.

my user name is a contact email address, not a dedicated user name. i didnt find anyway to let me to give myself a name. please advise how to fix this. cheers. … (read more)

my user name is a contact email address, not a dedicated user name. i didnt find anyway to let me to give myself a name.

please advise how to fix this.

cheers.

Asked by wchillmania 9 years ago

Last reply by Michael Verdi 9 years ago

  • Solved
  • Archived

Private server (sync only, based on Weave Minimal) not working with Firefox Home.

Trying to sync with Weave Minimal Server http://tobyelliott.wordpress.com/2009/09/11/weave-minimal-server/] does not work: FFHome asks for /weave/user/1.0/username/node/w… (read more)

Trying to sync with Weave Minimal Server http://tobyelliott.wordpress.com/2009/09/11/weave-minimal-server/] does not work: FFHome asks for /weave/user/1.0/username/node/weave (404, since the server does not implement registration functions) and stops there, instead of trying to get /weave/1.0/username/info/collections which should be the sync url.

Asked by psychowood 9 years ago

Answered by j.ed. 9 years ago

  • Archived

can i have a teacher use Firefox Home desktop and then class of iPod Touch users sync w/ her?

i am wondering how many devices can be synced to a desktop version of Firefox Home? i have a teacher i am working with who has a classroom set of iPod Touches (5th grade)… (read more)

i am wondering how many devices can be synced to a desktop version of Firefox Home? i have a teacher i am working with who has a classroom set of iPod Touches (5th grade). Firefox Home would be a nice way to get all of the students onto certain websites easily . . . potentially. is this possible?

Asked by seanlancaster 9 years ago

Last reply by Michael Verdi 9 years ago