Showing questions tagged: Show all questions

Password syncing from windows

My passwords do not sync from windows. I have verified they are both connected but my ios never has my desktop passwords. I have verified connected the setting is checked… (read more)

My passwords do not sync from windows. I have verified they are both connected but my ios never has my desktop passwords. I have verified connected the setting is checked to copy passwords i have hit the sync shile sitting at my desktop but the passwords never are on my phone.

Asked by bannerxpress 3 weeks ago

Keep getting red padlock despite it saying my connection is secure

Hi, I keep getting the red padlock but when I tap on it it says my connection is secure and when I tap on that it shows that I’m connected to HTTPS. What’s causing this?… (read more)

Hi,

I keep getting the red padlock but when I tap on it it says my connection is secure and when I tap on that it shows that I’m connected to HTTPS. What’s causing this? Is my connection exposed? When i shutdown and reopen the app the red padlock goes away but I'm confused as it says 'connection is secure' either way.

Thanks, See photo

Asked by zzz199 1 week ago

Firefox going into private browsing mode on its own

My Firefox keeps going into private browsing on its own. I deleted the app and cleared it and it’s done it again. When I go into settings there is no way for me to unchec… (read more)

My Firefox keeps going into private browsing on its own. I deleted the app and cleared it and it’s done it again. When I go into settings there is no way for me to uncheck private browsing

Asked by stillblest2007 1 week ago

Lost tabs after updating the iOS app

Sooo I had tens of tabs open, with intention to keep them - I couldn't find an option to save all of them, so decided to update the app, just in case FF caught up with so… (read more)

Sooo I had tens of tabs open, with intention to keep them - I couldn't find an option to save all of them, so decided to update the app, just in case FF caught up with some functionalities I've seen in my other browsers - bookmarking all tabs, namely.

After I've updated, all my open tabs are gone and "recently closed" is empty. There's no way to have the tabs back.

I don't expect there's a way to solve this problem, but I'm posting it here just in case, and at the same time marking my segue to Safari.

Asked by bm 3 weeks ago

Firefox suggest IOS

Hello, I am having an issue where my Firefox is displaying suggestions from sites I have visited only ever in private browsing mode. When I type a letter with this site,… (read more)

Hello,

I am having an issue where my Firefox is displaying suggestions from sites I have visited only ever in private browsing mode. When I type a letter with this site, it appears as a “Firefox Suggested” search, not a Google search which I have already disabled. I have cleared my history, cleared my cache, reinstalled, done the same on all my devices, ensured I have no bookmarks or any remnants of the site visited, yet they remain visible on my phone. I am on Firefox for IOS, my IOS and Firefox are updated to the latest edition as of 04/11/2024. I am ensure what to do, as I really can’t allow this. Is there a way to turn this off, or is my only option to just switch back to Safari for the time being? Please let me know, as I need this turned off or to figure out how to clear this specific suggestion despite it being nowhere in my history, bookmarks, cache, downloads, or anywhere else.

Asked by thatgopro 3 weeks ago

Billón- refund

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it … (read more)

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it won’t allowed me

Asked by Maritza Stenehjem 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

I have a new iphone 15max pro (from 13 max pro) and have lost all synchronization with my Firefox on my Microsoft Surface Pro. Help

Help me synch all passwords from Firefox on my MS Surface Pro to my new iphone 15promax. It was synching just fine with my iphone 13 but with new phone I am lost. I hav… (read more)

Help me synch all passwords from Firefox on my MS Surface Pro to my new iphone 15promax. It was synching just fine with my iphone 13 but with new phone I am lost. I have selected the option to Sync passwords but it is not working.

Asked by PJ 3 weeks ago

Can't find synced bookmarks from Firefox on iPad

I have Firefox on my desktop and iPad and both are synced. I love Firefox on my desktop but, honestly, I have to continue to use Safari on my Ipad because the iOS version… (read more)

I have Firefox on my desktop and iPad and both are synced. I love Firefox on my desktop but, honestly, I have to continue to use Safari on my Ipad because the iOS version of Firefox is nowhere near as good. One of my biggest obstacles to converting to Firefox on my iPad is trying to save bookmarks so I can access them on my desktop. When I bookmark a page on my iPad I cannot find it's location on my desktop. Can you please advise where Firefox places bookmarks that are saved on my iPad. Thanks

Asked by mjbmail32-reg 2 weeks ago

Google on iOS Firefox

Hello, recently switched over to Firefox. Whenever I exit Firefox and reopen it to search something, I am signed out of my Google account. If I refresh the page it signs … (read more)

Hello, recently switched over to Firefox. Whenever I exit Firefox and reopen it to search something, I am signed out of my Google account. If I refresh the page it signs back in. Is there any way to prevent this?

Asked by w_meade 2 weeks ago

How Get Firefox To Stop Opening External Apps?

Firefox keeps opening up external apps when I do not want them to be opened. It opens the link in the browser AND in the app, which makes it insultingly frustrating when … (read more)

Firefox keeps opening up external apps when I do not want them to be opened. It opens the link in the browser AND in the app, which makes it insultingly frustrating when I eventually go to close the tabs in the browser because every time I try to close the tabs, the external app reopens!

Asked by peteroo 3 weeks ago

I can’t find a password I just saved onto Firefox in Passwords

I can’t find a password I just saved onto Firefox in Passwords . When I search for the site in Passwords it says there is no matching login and provides no password. … (read more)

I can’t find a password I just saved onto Firefox in Passwords . When I search for the site in Passwords it says there is no matching login and provides no password.

Asked by Michael 3 weeks ago

Cannot open tabs in Firefox for iPadOS anymore after not using the device for a while

Hi there, recently I wanted to open Firefox on an iPad that I did not use for a while but I was not able to access the tabs anymore. They seem to be inactive somehow. Tur… (read more)

Hi there, recently I wanted to open Firefox on an iPad that I did not use for a while but I was not able to access the tabs anymore. They seem to be inactive somehow. Turning the inactive tabs-setting off did not help in getting them active again. At the same time it seems to be a graphical issue that does not show the tabs as active. When being in overview mode I still acn see thumbnaisl of the webpages that have be opened before, biut I cannot access and use these pages when I click on that corresponding tab.

What can I do to gain access to my obviously opened tabs again? Thanks in advance!

Asked by senortimo 3 weeks ago

Problem entering to specific websites - Previously was ok.

HI, I have a Mac with El Capitan OS and Firefox 78.15.0esr. Recently I can´t open some websites: ChatGPT, Likendin, TunnelBear, Wester Union, etc. Before everything was… (read more)

HI, I have a Mac with El Capitan OS and Firefox 78.15.0esr. Recently I can´t open some websites: ChatGPT, Likendin, TunnelBear, Wester Union, etc. Before everything was working perfect. Please HELP! Thanks friends :) When I try to open this website, nothing happens, nor an error, sometimes in certain website it keeps retrieving and thats it.

Many thanks,

Asked by cgs260667 3 weeks ago

Last reply by James 3 weeks ago

  • Solved

Open In App/Switch back to Firefox

Video of the issue If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i c… (read more)

Video of the issue

If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i clicked on will be loaded instead of just displaying search engine search results where i clicked the wikipedia link. (Admin note: edited to fix formatting issue)

Another thing that happens is if i click on the link, still being wikipedia, get redirected to the app, then close out firefox, the next time i open firefox, it will redirect me back to the wikipedia app.

This issue I have been having is not just related to Wikipedia, this is for any other link that may open a related app I have installed on my phone.

iOS 17.5 iPhone 14 Pro

Asked by cmguy416 1 week ago

Answered by cmguy416 1 day ago

Search suggestions all but disappeared this week

It used to be that when I typed in the beginning of a URL, Firefox would suggest a massive list of matching URLs from my history that would slowly dwindle as I typed mor… (read more)

It used to be that when I typed in the beginning of a URL, Firefox would suggest a massive list of matching URLs from my history that would slowly dwindle as I typed more, but now I get only three suggestions.

I didn't change anything, so is this a change in Firefox? If so, can it be changed back? Or made an option?

Asked by mr.mattkatz 1 week ago

Cannot access internal self-signed web pages

I have internal web sites, which have self-signed certs. Firefox iOS will no longer allow me to access them. It simply shows a blank screen until it times out. There i… (read more)

I have internal web sites, which have self-signed certs. Firefox iOS will no longer allow me to access them. It simply shows a blank screen until it times out. There is no setting I can see to change this behaviour. Please change.

Asked by 70tas 2 weeks ago

password manager

Hi ! I´m using firefox 125.1(40778) on ios 17.4. Recently I faced a problem with the password manager of Firefox, as it doesn`t automatically fill in username and pa… (read more)

Hi ! I´m using firefox 125.1(40778) on ios 17.4. Recently I faced a problem with the password manager of Firefox, as it doesn`t automatically fill in username and password on a site I visit on a regular basis. But when you click on the username the keyboard pops up and there I found the option to use the password manager of firefox. After re-authentification (fingerprint on my mobile) it opens the password manager and suggests the appropriate password. Clicking on it and you are in.

So the password manager still works although in a more complicated way because once you´re in the house you don´t need the door key anymore.

Regards Günter

Asked by 2gndtczmyf 1 week ago