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Connection issue / Security block

Hello. When trying to browse websites using cellular data only, some kind of security block prevents the websites from loading. It says the it’s pretending to be the webs… (read more)

Hello. When trying to browse websites using cellular data only, some kind of security block prevents the websites from loading. It says the it’s pretending to be the website and possibly could steal my information. When using WiFi, the same websites load without any issues and no security blocks. The warning message also says something about only the administrator can make changes or something along those lines. What should I do to get this bullshit off my phone? Please help! I would greatly appreciate it. Thank you.

Asked by Veeznuttz77 6 days ago

Account disconnected

On the menu I have the message "Account dis connected" with an exclamation mark in a yellow triangle. I can't find any information about what the message means sand how (… (read more)

On the menu I have the message "Account dis connected" with an exclamation mark in a yellow triangle. I can't find any information about what the message means sand how (or if) I can account/reconnect my account. Help, please.

Asked by ekjacob 6 days ago

Jittery scrolling

Firefox on iOS has an issue- whenever scrolling, when browsers interface appears, things move around on the website. It doesn’t happen on Mac. I have a recording of the … (read more)

Firefox on iOS has an issue- whenever scrolling, when browsers interface appears, things move around on the website. It doesn’t happen on Mac. I have a recording of the issue, not sure where to put it though.

Asked by Marcin 6 days ago

Move toolbar from top to bottom on ipad

Hi, I do not have a toolbar setting that I can find on my Firefox installation on my iPad. I want to move the toolbar from top to bottom, but I can’t do it. I’ve tried r… (read more)

Hi,

I do not have a toolbar setting that I can find on my Firefox installation on my iPad. I want to move the toolbar from top to bottom, but I can’t do it. I’ve tried reinstalling and selecting “bottom” for the toolbar location in the tour, even after clearing all data, and it doesn’t move. Should be so easy!

Greg

Asked by Gregory M. Zinkl 6 days ago

Password Sync

I use Firefox both on macOS and iOS. I have tried removing the application entirely from iOS, and yet old passwords are still appearing on iOS which I've deleted on deskt… (read more)

I use Firefox both on macOS and iOS. I have tried removing the application entirely from iOS, and yet old passwords are still appearing on iOS which I've deleted on desktop. I cannot for the life of me figure out why this would be an issue. I have disconnected syncs, signed out and back in, completely uninstalled the app.

Asked by FowlZone 1 week ago

Accessibility improvements

Dear Firefox Team, I am writing to propose an enhancement for your iOS and Android, as well as desktop applications, that would greatly benefit users with visual impairm… (read more)

Dear Firefox Team,

I am writing to propose an enhancement for your iOS and Android, as well as desktop applications, that would greatly benefit users with visual impairments. It would also benefit anyone who is aware that they are in need of supplementary assistance in the absorption of information and knowledge, such as myself (for context; I am an adult with autism and ADHD). Specifically, I suggest adding an accessibility feature that provides verbal dictation of the text on the phone. This addition would significantly improve the experience for users with limited or no sight or potentially even other types of disabilities.

As a friendly neighborhood computer consultant, I recommend Firefox as the default browser to my friends and family because of its strong commitment to privacy. Additionally, a partnership with DuckDuckGo could further underscore your dedication to user privacy.

I appreciate your consideration of these suggestions and look forward to seeing your continued innovation and reaction to my notes. Enhancing accessibility features not only supports inclusivity but could also attract new users and potentially open up advertising opportunities. I am eager to share more ideas in the future and would be delighted to contribute to your mission in any way possible.

Best regards,

Seth Noreman [edited phone# from public community support forum]

P.S. If you would like to discuss this further, please feel free to contact me. I am also available to help create promotional materials or tutorial videos on how to use these accessibility features, leveraging my background in digital art and my unique perspective as an adult with autism.

Thank you for your time.

Asked by sethnoreman 1 week ago

Last reply by Paul 1 week ago

Gah. Your. tab just crashed.

I keep getting the attached message when I sign into my bank. This just started yesterday (9/4/24), but when I sign in with another browser I don't have a problem? … (read more)

I keep getting the attached message when I sign into my bank. This just started yesterday (9/4/24), but when I sign in with another browser I don't have a problem?

Asked by hlbaileys 1 week ago

Last reply by mtfrank 1 week ago

about:config

Typing about:config in the address bar does not bring up a list of configuration files. All it does is produce a google search list of YouTube and Mozilla help sites. How… (read more)

Typing about:config in the address bar does not bring up a list of configuration files. All it does is produce a google search list of YouTube and Mozilla help sites. How can I access Firefox configuration files so I can stop websites from refreshing?

Asked by Stuart Knox 1 week ago

Last reply by NoahSUMO 1 week ago

Getting error typeError:dialog.find is not a function

I have user name and password in moe.gov.om. In my desktop and laptop it is working fine. But in ipad. Am getting error. You can see it in picture. Please he… (read more)

I have user name and password in moe.gov.om. In my desktop and laptop it is working fine. But in ipad. Am getting error. You can see it in picture. Please help me

Asked by asma8alshabibi 1 week ago

DuckDuckGo settings do not save

I am using Firefox 124.2 (40108) on my iPhone with iOS 16.7.7 (20H330) and using DuckDuckGo as the default search engine. Loading settings with their Cloud Save service d… (read more)

I am using Firefox 124.2 (40108) on my iPhone with iOS 16.7.7 (20H330) and using DuckDuckGo as the default search engine. Loading settings with their Cloud Save service does not work as expected: the settings reset each time you restart the app.

How to get DuckDuckGo settings to persist across sessions in the app?

Asked by Kamil 5 months ago

Last reply by Kamil 1 week ago

Amazon review password prompt

Firefox for iPhone. I’m having an issue where Amazon’s text input fields cause a password prompt to appear instead of predictive text, Also the page scrolls to the bottom… (read more)

Firefox for iPhone. I’m having an issue where Amazon’s text input fields cause a password prompt to appear instead of predictive text, Also the page scrolls to the bottom so you can’t see the text field as you type.

Happens in last several versions of Firefox mobile. Happens in safe mode primarily. All stock settings, accept web filters set to strict. Rebooting, nor reinstalling the app, doesn’t fix problem.

Asked by 4g7bhhjqdh 1 week ago

All of a sudden Netflix stopped showing video, but sound works fine

Firefox was my Netflix browser, but now it's Chrome. I saw a documentary at night, and it was not working correctly in the morning. The videos are no longer videos—they'r… (read more)

Firefox was my Netflix browser, but now it's Chrome. I saw a documentary at night, and it was not working correctly in the morning. The videos are no longer videos—they're just still pictures with sound. The rest of the features work fine, but I'm mystified by this issue. Does anybody else have this issue? How can I fix it?

Asked by xpaola.rojas 1 week ago