All Products Support Forum

When I try to sign into Firefox I don’t have the password. To get a new one, Mozilla wants to reset Firefox and trash my data. Is there a way to sign in without a reset?

Thanks.

I have a few questions about the storage space used by Firefox v60.00 on Android 6.0.

Here is a picture of the storage space used up by Firefox on my phone

Cache has been cleared.

Data however is using up a large amount of space (1.3GB).

uBlock origin version 1.16.6 is the only plugin/addon I have installed.

I don't have any downloads.

By comparison Chrome browser on my phone takes up less than 100MB of storage space.

Questions

What is a normal clean install size for firefox on Android ?

What is deleted if I clear the 1.3GB of Data? Will my bookmarks be deleted. Will uBlock origin be deleted (my only installed plugin).

How can I backup my bookmarks to a file?

How do I determine what is using up all this storage space in Firefox, and prevent it from happening again?

Thanks for your responses.

úkeep getting offers from CLUB CARWASH when I log into Firefox. will noyallow response requesting they stop sending. please stop allowing this company to harass people with their unwanted offers and if you don't fix this, how do I stop it?

My name is Mr. Yeo, a developer at LG Electronics’ H&A headquarters.

         ============================================================================

In the past(2022), I had ever get in touch with <kapil@mozilla.com> by email about Fenix, which is available as Open Source on Github, to include it in our product.

But now, <kapil@mozilla.com> email address is not valid any more. So I had no choice but to leave an inquiry here.

==> Question 1

 :  Can you provide contact information for a new support person to replace <kapil@mozilla.com> for cooperation between LG Electronics and Mozilla?
         ============================================================================

         ============================================================================

Our team is considering a product for Android GO devices. So we're trying to mount the Firefox app here.

Because Android GO devices are low-end products (= RAM size : 2GB) An app such as Firefox Lite is more suitable than Firefox.

However, I found out that Firefox Lite support has ended. I also found articles mentioning Firefox Focus as a replacement.

==> Question 2

 :  From Mozilla's perspective, 
    we would like to ask what method you could suggest for companies developing low-end products 
    based on the Android GO platform to install Firefox apps.
         ============================================================================

Thanks.

How do i get the " search by image" "Browser add on " to work. I admit i don't know how to use it. Can you Explain how too use it . Please. I know it probably doesn't sound like a difficult thing too figure out, but it has been frustrating my attempts to use it. Please help before i Destroy my phone . Thank you.

Okay i have lost all my bookmarks on my pc but i still have them on my mobile, doe anyone know how to export or save them all so i can reload them on the pc, thanks in advance