All Products Support Forum

Since a little while whenever I open a new tab and hit something in the search bar, Google will always ask me to accept cookies and login. I have tried a bunch of things - reinstalling - restarting - adjusting security settings

None of which worked.

Hello, I get the 500 Error screen when trying to sync Firefox on my phone. When trying both scan or email. ( I had to erase the app after having signed out, to try and fix a bug. The app kept freezing) Can't seem to find any help from Firefox's... elaborated support system. I'm probably dumb. But I don't have any more time for that. And I can't speak with anyone anywhere apparently.

Waiting for a potential answer here, or switching back to Safari in 24h.

Thank you !

I'm trying to add a new Google Gmail account I just recently created to my iOS 17 iPhone 13Pro Gmail app and it's telling me I need to use a browser that has JavaScript enabled. I'm using Firefox as my default browser. How do I enable JavaScript so that Google will let me add my new email account?

Thanks for your help! Seems many have this problem and no answered in the support data base.

Bill

Every time I do a Google search in Firefox, a popup from Google appears suggesting that I change my browser to Chrome. It ignores my previous answers of “No thanks.” How can I block that? I already have the popup blocker turned on in Firefox.

Under Settings, Firefox will not allow me to check the box to "Open previous windows and tabs. WHY? It has always worked before. Did the recent iOS update do this?

The images load as photo negatives, sometimes. The solutions given for this problem on a computer don’t apply because the path given doesn’t exist on my phone. I have not seen an answer given to others that have this problem with iPhones.

This is not the first time I am using Firefox on my iOS. I have just bought the iOS 16 and some websites do not provide access to my Firefox browser. It's the first time I am facing this issue because I am an investor and regularly use those sites and they are performing well on my previous iOS models. The main thing I have noticed is when I switch to Chrome from Firefox it works fine. Don't know the reason. Can somebody in the community help me?

I was going to switch from Chrome to Firefox on my iphone, but FF is telling me I need to set up Touch ID/passcode to use the saved passwords feature. I don't want to do this and don't see a way around it. Is there any option to decline this? If not, I guess I'll be stuck with Chrome for now! Couldn't find an answer to this anywhere. Would love some help.

Pull-down to refresh is *awfully* annoying. It is extremely easy to trigger it when zooming in/out trying to see detail in a photo. If cellular connectivity is poor, it is more annoying.

The reported method to disable this feature appears to have been remvoed: Settings -> Customize -> Gestures -> Pull to refresh.

Please restore this option.

On a previous version (don’t remember which one) I was able to add the URL search query of MetaGer as a custom search service. After having installed the last version (103.0), I tried to add the URL of Startpage but when I tap on button the app crashes completely and closes

Last few days I am unable to see my Xfinity / Comcast & google emails via Firefox - but I can see them via Safari. Addresses are : [edited] @comcast.net, [edited] @gmail.com. Have been able to get them via Firefox for a long time prior. Also, lately firefox will stop my search until I click the FF icon where a wheel is turning and once I click it, it changes to a check mark and then I can proceed. Can you help please? Thank you.

I am confused: why can I add articles on iOS to a Reading list which I cannot read on Dekstop since there's no Reading list only Pocket. Or am I missing something?

See screenshot attached (in Dutch).

So my husband says he was reading a great article on Firefox, then he deleted the app now he can’t find said story. Can history be seen after the app is deleted and reinstalled?