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  • Archived

Unable to download MP3s with "save as" while using FF 38.0.1

I run FF 38.0.1 on Win7. I download MP3 files from our audiobook forum by right clicking on the link and selecting "save as". Since moving to FF38, using "save as" meth… (read more)

I run FF 38.0.1 on Win7. I download MP3 files from our audiobook forum by right clicking on the link and selecting "save as". Since moving to FF38, using "save as" method to download a file gives me only a file fragment. I am able to use "save as" to download the complete MP3 file with IE or Chrome.

For an example of the files I am trying to download, see "Listen" links under "Listen URL" here: https://forum.librivox.org/viewtopic.php?f=12&t=56485 (This is a sample project file - we have a couple hundred of these projects open at any point in time, where we collect the MP3s until it is time to put them in finished audiobook form. The issue seems to arise across the board on all of the MP3 files on our open projects.)

We have quite a few FF users among our audiobook community - and several people have now reported this problem when they updated their FF to FF38. This was not an issue with earlier versions of FF. None of the other reports indicate what OS is being used. We download both MP3 and FLAC files, and the people with this problem have it with all files that they try to download using FF (so it's not that some MP3s can be saved and others can't - the "save as" function doesn't work for any of them). They also report no issues using Save As to download any files using IE or Chrome.

One of our forum users reported that if you begin playing the MP3 file by opening the link to the MP3 in a new tab, you can then navigate to the new tab, right click anywhere in the page and click "save page as" to successfully download the MP3 file. I have tried this and it does work. But it would be quicker to be able to use "save as" without having to begin playing the audio file first in a new tab.

I have tried using "save as" to download an MP3 file for one of our finished projects which are hosted over at Internet Archive. That works fine, and "save as" results in the entire MP3 file being downloaded. As an example, I successfully downloaded the MP3 of chapter 1 here: https://archive.org/download/drjekyllandmrhydedr_1505_librivox

Thanks for your help in checking this out!

Asked by mas595 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Firefox crash on youtube. Safe mode works, reinstall doesn't

I've been having a lot of trouble with youtube in FF on and off for a while now. I noticed if I run FF in safe mode, it works without any problem, but normally playing a … (read more)

I've been having a lot of trouble with youtube in FF on and off for a while now. I noticed if I run FF in safe mode, it works without any problem, but normally playing a youtube vid (even embedded in another site) can cause my display driver or even my pc to crash. My driver is fully updated, and was reinstalled cleanly. I tried refreshing FF and it didn't help. I uninstalled FF completely, even manually erasing any trace of any file/folder that had firefox or mozilla in it. Reinstalled and still the same problem continues.

Any suggestions?

Asked by BlueRev 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Flash videos hang the entire browser, killing plugincontainer.exe wakes Firefox up again

I need help! :) Disclaimer: I'm actually trying to help a friend of mine, and I personally spent over an hour at my friend's apartment trying to fix his Firefox. I'm pos… (read more)

I need help! :) Disclaimer: I'm actually trying to help a friend of mine, and I personally spent over an hour at my friend's apartment trying to fix his Firefox. I'm posting here so I can hopefully get some more tips from all experts here.

Symptom: Firefox completely hangs when playing back Flash videos (eg. Youtube). You can usually still hear the audio in the background, but the video freezes, and indeed the entire UI freezes. You can't even click the red [X] button to close the window at that point.

Workaround: Getting the Windows Task Manager up and killing plugincontainer.exe makes Firefox respond again, showing the "Plugin crashed" box in place of the video, and you can finally interact with the browser again.

I've tried the following:

  • Ensuring that he's running the latest Firefox (8.0.1)
  • Upgrading Flash to latest version - same problem before and after
  • Upgraded the graphics card drivers to the latest version (it's a ATI Radeon HD 3200) - same problem before and after
  • Created a new Firefox profile - still the same problem
  • Made a clean install of Firefox by wiping the program folder - still the same problem
  • Created a new Windows login account - still the same problem
  • Tried in IE - it works fine!
  • Tried in Chrome - it works fine!

I'm suspecting that this is some sort of graphics driver/flash issue, but what really boggles my mind is that it works fine in Chrome, which (I think?) uses the same non-ActiveX version of the Flash plugin.

Another piece of evidence that I think points to the device driver: running Windows in Safe Mode actually makes the video play fine (although very very low fps).

Any clues, anyone? I feel like I've tried all possible troubleshooting steps!

Asked by David Tenser 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Why is Firefox locking up since the latest update on several secure sites?

Since the latest updates, I now am experiencing lockup issues when accessing secure sites which I previously was able to load. Firefox shows it is busy but totally locks… (read more)

Since the latest updates, I now am experiencing lockup issues when accessing secure sites which I previously was able to load. Firefox shows it is busy but totally locks up and I have to use task Manager to force Firefox to close. Typically occurring during the login or verification when entering the sites.

I have used Firefox since its creation and this is the first time I have had issues of this nature. It is my default browser.

Asked by ramtuf 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox (and interent explorer) won't open at all despite functioning interent connection

I'm using a dell Inspiron with windows vista (home basic). I downloaded Skype and was promoted to install some emoticon thing with it and somehow it closed my browsers. W… (read more)

I'm using a dell Inspiron with windows vista (home basic). I downloaded Skype and was promoted to install some emoticon thing with it and somehow it closed my browsers. When I went to open it again, I'm getting messages from Microsoft windows that says "Firefox has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I uninstalled Skype and the emoticons, restarted my laptop, and Firefox still won't open at all. Please help me! Thanks.

Asked by Mechanismofaction 6 years ago

Last reply by gnittala 6 years ago

  • Archived

For the last year following an Firefox upgrade and since then, it takes the better part of 3-4 minutes for FF to load my homepage. Chrome and IE are still ok?

As previously stated. Whenever I turn on my Windows PC, and after the Desktop loads, I get no response from the Firefox icon to load my home page for 3-4 minutes. This ha… (read more)

As previously stated. Whenever I turn on my Windows PC, and after the Desktop loads, I get no response from the Firefox icon to load my home page for 3-4 minutes. This happens without fail anytime I'm starting (not restarting) the PC. If I click the icon more that 1x I just get that many windows opening when it finally does start. No other browser is doing this. I have all the auto checks and updates turned off as well. I have tried changing my homepage to no avail. Thanks Dan Meno in Indpls.

Asked by IndyDan 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

I get many crashes or page freezes the latest is here - https://crash-stats.mozilla.com/report/index/47c83c6d-a180-4e1e-af44-042ed2151211 - what can be done to stop this?… (read more)

I get many crashes or page freezes the latest is here - https://crash-stats.mozilla.com/report/index/47c83c6d-a180-4e1e-af44-042ed2151211 - what can be done to stop this?

Asked by RobBath 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Since a week or 2 Firefox has been loading web pages very slow. Or it does load them but it takes a good 3 seconds before i can scroll or enter anything.

This morning also it froze up for a good 10 seconds and then it loaded the web pages again. Especially when i am browsing on a forum and return to main page or something.… (read more)

This morning also it froze up for a good 10 seconds and then it loaded the web pages again. Especially when i am browsing on a forum and return to main page or something. It just takes ages before i can select anything. It loads somewhat slower also but the part of it that i cannot select anything or scroll down before it stops thinking.

Asked by ikke1986 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Firefox worked then stopped and will not work at all now. I have done all that is listed as fixes. I have windows 8.1 any ideas for help? I have no ideas.

I was using firefox and it wouldn't load a page so I closed it. But it kept saying it was running still when I tried to re-open it. I had to go into task manager to shut … (read more)

I was using firefox and it wouldn't load a page so I closed it. But it kept saying it was running still when I tried to re-open it. I had to go into task manager to shut the process down. Since I did that, it wouldn't work at all. so I reinstalled the newest version, I checked for virus/malware, I cleared the history and cookies, checked the proxy, and defraged the system. I have restarted the computer multiple times. I can still not get it to connect to a website and when I shut it down, it will not close unless I go into task manager to close it under the processes. I can open IE just fine. any thoughts? I am using an HP with windows 8.1 and I have no idea how to start in safe mode since I do not know how to get to it. That is the only thing I have not done.

Asked by Biocat 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox wont open

Foxfire won't open at all.When I press the icon to open it, i get the spinning beachball and then nothing opens. No error messages. I am running on Windows 7 Home Basic i… (read more)

Foxfire won't open at all.When I press the icon to open it, i get the spinning beachball and then nothing opens. No error messages. I am running on Windows 7 Home Basic if that helps. I have tried uninstalling it and reinstalling it, I have made sure the firewall is not blocking it.I cannot open it in safe mode.

I miss my firefox and want it back. Please Help

Asked by trishiaA 5 years ago

Last reply by cor-el 5 years ago

  • Archived

37.02 Freezes on mac 10.10.3

Hi I'm using Firefox 37.02 but it constantly freezes on mac running 10.10.3, I have reset it and tried safe mode but with same result. Hope you can help. Regards Simon … (read more)

Hi I'm using Firefox 37.02 but it constantly freezes on mac running 10.10.3, I have reset it and tried safe mode but with same result. Hope you can help. Regards Simon

Asked by plantphoto 5 years ago

Last reply by cor-el 5 years ago

  • Archived

I have went through the Q&A, followed the tips and still getting crashes. I am sending you some of the most recent reports. Thank you in advance

I am sending you a copy of the crash reports: bp-9551daa0-0b5e-4fcf-93c2-af64f2150501 1/5/2015 17:07 b6d3b995-520a-4769-9b66-110fbd7cff99 30/4/2015 21:31 9c554186-36f3… (read more)

I am sending you a copy of the crash reports:

bp-9551daa0-0b5e-4fcf-93c2-af64f2150501	1/5/2015 17:07 
b6d3b995-520a-4769-9b66-110fbd7cff99	30/4/2015 21:31 
9c554186-36f3-4953-b8fa-e3070a5e3bdf	28/4/2015 21:21 
bp-b89a5be0-b415-4f2b-98a7-3fe5f2150424	24/4/2015 21:55 
16084334-fc8a-4ccf-90fe-98a0d8642d43	22/4/2015 21:18 
bp-3643a9a8-0305-4924-b1a0-9feda2150421	21/4/2015 17:48 
bp-95ee9741-1d71-473e-ab32-68cbe2150409	10/4/2015 0:38 
bp-20959f1d-d932-494a-82ee-081842150331	31/3/2015 20:54 
5aacecdb-fa39-433c-b86f-fbc1e5a6cc56	31/3/2015 20:54 
bp-0dfaed49-0272-48e9-8f85-e9e8f2150330	30/3/2015 23:55 
bp-1abaeaaa-1af9-46e7-b546-7f0132150330	30/3/2015 20:54 
2f7974d1-2aa5-4435-9988-ab9ef0716d17	26/3/2015 17:22 
bp-41f250a8-d453-48bb-8cac-82ef52150320	20/3/2015 9:04 
bp-05ff3b88-98a6-4432-a489-582652150320	20/3/2015 9:04 
bp-ffbc68e8-8f3f-45f0-ac5f-a21542150317	17/3/2015 19:59 
bp-2e683475-f578-4c47-aa4a-e710d2150306	6/3/2015 20:49 
bp-ce3eda05-52bb-492e-927b-0dc762150306	6/3/2015 10:14 
bp-df3647f3-c94b-44f4-80be-3818f2150303	3/3/2015 21:34 
24aba14a-d853-4d64-b3fb-8456c951e627	2/3/2015 23:22 

The reason that I am sending you the info and posting the question, is because browsing has become tiresome for me, since I have to put up with the delays in responding, the crashes, the immense consumption of memory and so forth. I also tried a clean install and again the same things happened. I keep getting the black screens, the not responding etc..

Thank you in advance

Marios

Asked by Aragorn26 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

FF 38 hangups

Recently, FF 38 has been freezing up. There isn't any indication of why, and no way to interrupt to gain control. Seems to happen in connection to videos. Al Moon Roc… (read more)

Recently, FF 38 has been freezing up. There isn't any indication of why, and no way to interrupt to gain control. Seems to happen in connection to videos.

Al Moon Rochester, NY

Asked by andythebeagle 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Thunderbird freezes when opening 52.2.1 CAUSE: bug 619493

When opening Thunderbird, it gets to my opening screen, then freezes. I click on anything,.. it says "<date> Mozilla Thunderbird (Not Responding). I can see all m… (read more)

When opening Thunderbird, it gets to my opening screen, then freezes. I click on anything,.. it says "<date> Mozilla Thunderbird (Not Responding). I can see all my accounts and email folders but I cannot open them

I suspect it occurred when I was 'playing' and opened my Win10 and I clicked to many apps too quickly... that's when it started. Once this freezes I can't click on anything, I just get the blue circle until it times out and . I tried going to /control panel / All Control Panel Items / Programs and features / and UNINSTALLED Mozilla Thunderbird.... then reinstalled Thunderbird 52.2.1

Totally locked up when ever I open it. I have to force closing it by right clicking on top -or- taskmaster and select Thunderbird then "End Task" Any help is appreciated - I have a small one man business and totally am entrenched in this database.

Asked by SBFloyd 3 years ago

Last reply by Wayne Mery 2 years ago

  • Archived

Cannot access Bookmarks; FireFox hangs indefinitely

I have been using Firefox for years on two separate Windows PC's. Over the past 2-3 weeks, I have noticed that FF stops responding the moment that I click on 'Bookmarks'… (read more)

I have been using Firefox for years on two separate Windows PC's. Over the past 2-3 weeks, I have noticed that FF stops responding the moment that I click on 'Bookmarks' on the menu bar. I then have to close FF via the task manager. I can no longer access any of my bookmarks. I am running FF 62.0 on both computers. Computer specs are as follows:

Laptop: - 1 x Windows 7 64-bit - Intel i5 6300 @ 2.4GHZ - 8GB RAM

Desktop: - 1 x Windows 10 64-bit - Intel i7 4770 @ 3.4GHZ - 16GB RAM

I have tried virtually all of the recommended solutions on-line including: 1) resetting FF, 2) reinstalling FF and 3) Starting FF in Safe Mode. Nothing is helping with the problem outlined above. This is confusing in that FF has been my main and default browser for years and I have never experienced any problems.

Any help you can provide would be greatly appreciated. I definitely do not want to switch to a new browser.

Rob

Asked by johnstonrb 2 years ago

Last reply by cor-el 2 years ago

Firefox completely frozen on launching with no menu or toolbar at the top

Firefox complete broke for me. I have a Dell XPS laptop with windows 10, purchased about a month ago. Yesterday, when I clicked on firefox, it opened frozen with no menu … (read more)

Firefox complete broke for me. I have a Dell XPS laptop with windows 10, purchased about a month ago. Yesterday, when I clicked on firefox, it opened frozen with no menu or toolbar at the top. I restarted my computer to no avail. This morning, I reinstalled firefox. It seemed to be working fine, but now has stopped. Now, when I open it, it is the same. Frozen with no menu or toolbar at the top (see attached screenshot). I have one add-on, which I added, Ad-Block Plus. Any ideas?

Asked by df627627 4 months ago

Last reply by Shashank Shekhar 4 months ago

  • Archived

Flash continually crashes on Macbook Pro after troubleshooting

Flash is up to date (v. 16) and FF is v.35 Even after unchecking Accelerate - and trying in Safe Mode, flash still crashes each time a page loads with a video or ad that … (read more)

Flash is up to date (v. 16) and FF is v.35 Even after unchecking Accelerate - and trying in Safe Mode, flash still crashes each time a page loads with a video or ad that uses flash.

I am on an older v of OS X 10.8.5

Here are most recent reports:

bp-9ece670e-f1f5-47e5-9778-ead242150123 1/23/15 8:56 AM bp-af1bb8dc-907b-4f58-9d8b-8f8d72150123 1/23/15 8:55 AM bp-6abc13e7-0b44-4dbc-9975-eee432150123 1/23/15 8:50 AM bp-793ecdca-d17d-4e16-8783-f24822150123 1/23/15 8:42 AM bp-ebee767f-31fb-4cd4-a424-6f5fb2150123 1/23/15 8:40 AM bp-32c9ea41-56aa-4b56-991e-3dd072150123 1/23/15 8:37 AM bp-46d89e03-46c2-4d05-b80f-24e902150123 1/23/15 8:35 AM bp-867552f1-54d2-411e-9348-ec23c2150123 1/22/15 9:37 PM

Asked by g00d_news 5 years ago

Last reply by guigs 5 years ago

  • Archived

Shockwave player keeps crashing.

playing video while in Art Institute of Pittsburgh online campus keeps crashing. The video plays for a bit then crashes for no apparent reason. I have copied the last 3 s… (read more)

playing video while in Art Institute of Pittsburgh online campus keeps crashing. The video plays for a bit then crashes for no apparent reason. I have copied the last 3 submitted crash reports and have listed them here.

bp-b58e086e-f533-42b5-a039-ce9e02150416 4/16/2015 10:36 AM bp-f9c8b081-7a22-43e3-a95a-5c3ff2150416 4/16/2015 10:28 AM bp-ca567841-5073-4831-9e4a-4522f2150416 4/16/2015 10:23 AM

not sure if I copied them right or not. They are links on my page but are not links here. Looks like they pull up by the ID numbers or something.

I hope you can help me with this.

Asked by Raven0229 5 years ago

Last reply by FredMcD 5 years ago