Showing questions tagged: Show all questions

Significant battery drain on S22

Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage extremely fast, and I notice its lower almo… (read more)

Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage extremely fast, and I notice its lower almost every minute I check. This is confirmed in the battery settings menu where it shows an abnormally high amount of usage, when I mainly use Firefox for general browsing and close background tabs.

Asked by angadsingh0515 2 months ago

Last reply by Noel Leka 2 months ago

Buttons do not respond to clicks when playing an iframe video on the Firefox browser on Android.

When displaying an iframe video in a popup, clicking the close button and other click events do not work. This issue only occurs in the Firefox browser on Android, while … (read more)

When displaying an iframe video in a popup, clicking the close button and other click events do not work. This issue only occurs in the Firefox browser on Android, while it functions correctly in the Firefox browser on iOS.

Is this a default behavior.

Asked by Ajithkumar Selvaraj 1 week ago

Last reply by Paul 1 week ago

Thunderbird on OS X version 10.15.7 Catalina suddenly began always crashing @ nsMenuBarX::Paint; Crash ID: bp-290856b9-84d7-4075-aada-dfe180231020

Crash ID: bp-290856b9-84d7-4075-aada-dfe180231020 The Thunderbird icon changed to a "generic icon" as seen both in the Applications folder and on the OSX Doc, seems just… (read more)

Crash ID: bp-290856b9-84d7-4075-aada-dfe180231020

The Thunderbird icon changed to a "generic icon" as seen both in the Applications folder and on the OSX Doc, seems just when Thunderbird began crashing.

My iMac was running very low on disk space, less than 400 MB, possibly as low as 100 MB, even while Thunderbird was downloading mail headers and messages, catching up on mail since the past few days.

I tried freeing up disk space while Thunderbird was doing this. Finally, it seemed after 30-60 minutes that Thunderbird had downloaded/retrieved all outstanding mail. Everything seemed OK, no apparent problems, except it seemed some messages hadn't been moved from Inbox to destination local folders.

I don't think I've ever done this before, I chose to have Thunderbird apply "all" message rules to the Inbox. I walked away for an hour or so. Later I returned and all seemed well. That is, all messages seemed processed by the rules, moved from Inbox to destination folders.

I was using Thunderbird just fine afterwards when suddenly it crashed. It has not run again despite multiple attempts to run Thunderbird. It crashes every time. Help please.

Asked by davesailor 5 months ago

Last reply by Wayne Mery 2 months ago

"Did Not Connect: Potential Security Issue" for certain websites after return from China

Hi, I have just returned from China. I use a Macbook Pro and am operating Firefox 118.0.2 (64-bit) I now find that when I use Firefox to access websites blocked in China … (read more)

Hi, I have just returned from China. I use a Macbook Pro and am operating Firefox 118.0.2 (64-bit) I now find that when I use Firefox to access websites blocked in China (i.e google, the Guardian) I get a "Did Not Connect: Potential Security Issue" message. I can access everything with a VPN active I also got this for Microsoft Edge but the problem resolved by clearing cookies (didn't work for firefox) How can I fix this

Asked by Tim Pagella 5 months ago

Last reply by zeroknight 5 months ago

Inkorgen email

Felmeddelande: Kan inte öppna mappen Inkorgen ..................(POP3) därför att den används i en annan process. Vänta tills processen är klar och välj denna mapp igen. … (read more)

Felmeddelande: Kan inte öppna mappen Inkorgen ..................(POP3) därför att den används i en annan process. Vänta tills processen är klar och välj denna mapp igen.

Hur tar jag mig förbi ovanstående. Felmeddelanderutan kommer upp och hindrar att jag kan göra något alls.

Hälsningar Kenneth

Asked by kenneth.p.magnusson 5 months ago

Last reply by sfhowes 5 months ago

Firefox will not start

Firefox will not start normally with a double-click or Right-click/Open but a right-click and Run as Administrator opens a window but a blank white browser. Uninstall, r… (read more)

Firefox will not start normally with a double-click or Right-click/Open but a right-click and Run as Administrator opens a window but a blank white browser. Uninstall, reinstalled and still get the same results. Tried getting to Firefox Settings when running as Administrator. Can get the menu to come up but clicking on Settings exits the menu but produces no results. Clickin on Add-ons and themes does the same thing but other options in the menu I can get to the About Firefox screen though.

Cannot access anything. Having to use Edge to send this support request.

Asked by Tina Gordon 5 months ago

Last reply by zeroknight 5 months ago

Firefox Glitches in Windows 10

I want to use Firefox in Windows 10 but it is very glitchy and buggy whereas in Windows 11 it is fine. I have Acer Nitro 5 AN515-57 Laptop with Latest Windows and Firefo… (read more)

I want to use Firefox in Windows 10 but it is very glitchy and buggy whereas in Windows 11 it is fine.

I have Acer Nitro 5 AN515-57 Laptop with Latest Windows and Firefox updates!

Asked by Frazix 5 months ago

Last reply by zeroknight 5 months ago

Thunderbird has been slow and stops running frequently. [was Memory issues on Thunderbird Supernova]

It appears that Thunderbird Supernova version 115.3.3 (Windows 11) has a bug or compatibility issue with large profile file and/or Storage Management - Intel Optane Memor… (read more)

It appears that Thunderbird Supernova version 115.3.3 (Windows 11) has a bug or compatibility issue with large profile file and/or Storage Management - Intel Optane Memory.

Since I installed that new version, Thunderbird has been slow and stops running frequently.

Asked by bewecp 5 months ago

Last reply by Wayne Mery 2 months ago

I am getting Error Code: 224002, for video playback on Windows 11 for certain websites.

Hello, I was tying to reset my PC, windows 11. I clean installed Windows 11 and trying to install Firefox back, the videos seems to be getting blocked on certain website… (read more)

Hello,

I was tying to reset my PC, windows 11. I clean installed Windows 11 and trying to install Firefox back, the videos seems to be getting blocked on certain websites, has no issue on Youtube, the error code 224002 appears on facebook, imdb and vimeo websites.

Please suggest.

Regards Leela

Asked by anjansist 5 months ago

Last reply by zeroknight 5 months ago

Re: searching emails

Something has changed with the search function in Thunderbird emails. This used to be fine and now is terrible. If I want to search all my emails for something like wher… (read more)

Something has changed with the search function in Thunderbird emails. This used to be fine and now is terrible.

If I want to search all my emails for something like where I mentioned a fish. I search "fish" now and nothing comes up. Search a friends name. Nothing. So so annoying.

Btw on my desktop mac.

So now I have to open a firefox browser open my yahoo account in the browser and search it there. Any word. It comes up no problem.

Or I have to go on my iphone in "all mailboxes" and search a word and it comes up.

What have you / thunderbird changed to make searching for any word in any of my emails impossible now.

Thanks,

Vince.

Asked by vince8starr 5 months ago

Last reply by Matt 4 months ago

Firefox crash my Win11

Hello. Firefox browser. Windows 11 interface is freezing. Completely randomly. And exactly when using Firefox. The sound works at the same time. Only a complete forced sh… (read more)

Hello. Firefox browser. Windows 11 interface is freezing. Completely randomly. And exactly when using Firefox. The sound works at the same time. Only a complete forced shutdown of the PC helps. The keyboard does not respond, the pointer moves but nothing is pressed.

How can I be? What log to send? Firefox crashes have not been.

Firefox version 118.0.2 (64-bit)

Device name DESKTOP-3MU2A4V Processor AMD Ryzen 9 6900HX with Radeon Graphics 3.30 GHz 32.0 GB RAM (Available: 31.3 GB) Device Code 6BB6D02A-D81D-4FAC-86AB-5C1763B1EC9E Product Code 00331-10000-00001-AA848 System Type 64-bit operating system, x64 processor Pen and touch input Pen and touch input is not available for this monitor Windows 11 Pro Release Version 22H2 Installation date 03.09.2023 OS build 22621.2428

Asked by dprotsvetov 5 months ago

Last reply by zeroknight 5 months ago

Thunderbird server errors

Using thunderbird and getting server error and unable to send email. Can send same email via Gmail. Still trying identify if issue is related to Thunderbird or my inter… (read more)

Using thunderbird and getting server error and unable to send email. Can send same email via Gmail. Still trying identify if issue is related to Thunderbird or my internet connection/ethernet connection port. Any suggestions to verify and isolate issue

Asked by Retired Navy Chief 5 months ago

Last reply by Matt 5 months ago

pCloud signing in problem

A few hours ago, I had a problem logging in to pCloud. I didn't have any problems until recently, but now I get the following message: Secure Connection Failed An error … (read more)

A few hours ago, I had a problem logging in to pCloud. I didn't have any problems until recently, but now I get the following message: Secure Connection Failed

An error occurred during a connection to my.pcloud.com.

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

How do I resolve this situation and continue using pCload through Firefox?

Thanks, Alex

Asked by euromobil.aca 5 months ago

Last reply by zeroknight 5 months ago

videos & live updates on CNN

Recently, when I try to play video clips, or click on "Live Updates" on CNN.com, the videos will not play (no play icon), and when clicking on "live Updates, the screen f… (read more)

Recently, when I try to play video clips, or click on "Live Updates" on CNN.com, the videos will not play (no play icon), and when clicking on "live Updates, the screen flashes to that page but then goes blank. Is this a bug in the recent updates to Firefox, or is something going on with CNN? This is the only site that I'm experiencing this with. Thank you in advance. Cheers.

Asked by sljester 5 months ago

Last reply by zeroknight 5 months ago

Slow Websites

Some of my websites load very slowly. So slow that I can use Chrome, login to that site, complete my business, log off, and Firefox is still loading. I don't load extras … (read more)

Some of my websites load very slowly. So slow that I can use Chrome, login to that site, complete my business, log off, and Firefox is still loading. I don't load extras into Firefox and I don't believe I have anything extra loaded. Some of the websites I have problems with on a regular basis are: Yahoo.com, loading articles, and Synchrony.com for credit cards, such as Amazon, JC Penney and others. Occasionally, close to rarely, they will load immediately, but the majority of the time it takes minutes. Thank you.

Asked by Boback 5 months ago

Last reply by zeroknight 5 months ago

Youtube Video Hanghing up when on another tab

I'm having an issue that seems to Lock up YouTube on Firefox. I'm trying to get back into using Firefox but I'm having a persistent issue in both FF Mainline and even in… (read more)

I'm having an issue that seems to Lock up YouTube on Firefox.

I'm trying to get back into using Firefox but I'm having a persistent issue in both FF Mainline and even in FF Beta 119.

If i play a Video on YT then switch tab to do something else then go back to YT it lock up the video window. I do not have this happen on Chrome or Edge.

I have tried refreshing the browser and still have this issue.

PC Specs: Razer Razer Blade 15 Processor 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz Installed RAM 32.0 GB (31.8 GB usable) GPU NVIDIA RTX 3060


Here is link to short video of the issue described.

https://drive.google.com/file/d/1yYxQkUPZbIOOYnW31LzMM7R8NI0_kZY9/view?usp=share_link

Asked by 3_Pocket 5 months ago

Last reply by zeroknight 5 months ago

Slow down after latest update of thunderbird

We are running Thunderbird Supernova 115.3.3 (64-bit). Update installed about a week ago. Since then, it takes about 45 seconds to a minute for any email message to send.… (read more)

We are running Thunderbird Supernova 115.3.3 (64-bit). Update installed about a week ago. Since then, it takes about 45 seconds to a minute for any email message to send. This is happening on multiple computers. Any advice to speed it up again?

Asked by Melissa Serao 5 months ago

Last reply by sfhowes 5 months ago

Thunderbird "Not Responding"

I've always left Thunderbird open in the background all day as I'm sure many people do but since the upgrade to 115.3.3 after about an hour Thunderbird freezes and displa… (read more)

I've always left Thunderbird open in the background all day as I'm sure many people do but since the upgrade to 115.3.3 after about an hour Thunderbird freezes and displays "Not Responding".

I'm running the latest version of Windows 11 fully patched and updated.

Is anyone else having the same experience and/or has anyone found a solution?

Many thanks

Mike

Asked by henson.mike 5 months ago

Last reply by sfhowes 5 months ago

warning message from Bitdefender Antivirus Plus

Recently I started using "Bitdefender Antivirus Plus". Now, every day, when I first use my computer, I get the following message: Suspicious connection blocked … (read more)

Recently I started using "Bitdefender Antivirus Plus". Now, every day, when I first use my computer, I get the following message:

    Suspicious connection blocked
    Feature:
    Online Threat Prevention
    firefox.exe attempted to establish a connection relying on an unmatching security    certificate to t.sgc.io. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.
    Add to exceptions

Is this something I should be concerned about, or should I "Add to exceptions"?

Asked by gordonljohnson 5 months ago

Last reply by Dropa 5 months ago