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Unable to connect to specific web site

I keep getting the message "The requested URL was rejected. Please consult with your administrator. Your support ID is: 8011674450284568349", when I try to go to the bcb… (read more)

I keep getting the message "The requested URL was rejected. Please consult with your administrator.

Your support ID is: 8011674450284568349", when I try to go to the bcbsri web site. I have tried clearing the cache and site data multiple times and restarting the computer, without having any luck. it occurs on both Firefox and Google browsers.

Asked by mcterra 5 months ago

Last reply by cor-el 5 months ago

Some webpages don’t work in Firefox

Hello, I have just done a clean install of Firefox and this went fine, the issue I am facing is that I find Firefox runs slow and some pages of a webpage do not load up.… (read more)

Hello,

I have just done a clean install of Firefox and this went fine, the issue I am facing is that I find Firefox runs slow and some pages of a webpage do not load up. I am running windows 10 22H2.

Any help would be appreciated

Thanks

Asked by Matthew Few 5 months ago

Last reply by zeroknight 5 months ago

Secure Connection Failed An error occurred during a connection to EBAY

Lately when opening multiple tabs in a folder on E-Bay, often this error msg occurs on the later opening tabs (folder of 60 tabs) E-Bay says try Chrome browser, but that… (read more)

Lately when opening multiple tabs in a folder on E-Bay, often this error msg occurs on the later opening tabs (folder of 60 tabs)

E-Bay says try Chrome browser, but that browser does not import the folders needed.

Years ago doing this solved slowness problems: Control panel/Internet Options/General/Browsing History/Settings/set disk space to use to 1024.

The browsing history would be deleted before the computer would be turned off.

E-Bay says try Chrome browser, but that browser does not import the specific folders needed.

Edge used to not allow folders with tabs.

I have divided the folder of 132 tabs, where this problem started, into two folders of 72 and 60 tabs, still happens about every fifth time the folder would be opened.

Any fix from Mozilla?

Asked by johnlk99 5 months ago

Last reply by zeroknight 5 months ago

black fields on screen, can't see any text

I just installed a totally new version of Thunderbird . I have a lot of black fields on screen, can't see any text of mail accounts and emails. Must be something in windo… (read more)

I just installed a totally new version of Thunderbird . I have a lot of black fields on screen, can't see any text of mail accounts and emails. Must be something in windows settings I guess, but I am not able to find it since december 2023... See the screenshot: Perhaps somebody can tell me what to do...

Asked by mario seibold 5 months ago

Last reply by Wayne Mery 5 months ago

can't log in to my charter account

I can't log in to my Thunderbird account. I get a messages saying "login to server mobile.charter.net with username danielbrea2@charter.net failed". I have set all of t… (read more)

I can't log in to my Thunderbird account. I get a messages saying "login to server mobile.charter.net with username danielbrea2@charter.net failed". I have set all of the settings to what my email service provider requires. What can I do? BTW, this problem started two days ago, after the latest T-bird update to 115.9.4

Asked by dblissrea 5 months ago

Last reply by Wayne Mery 5 months ago

Server not found when accessing a tab that i have been using for years

Having issues connecting to a website i normally use daily for many years, Don't have an issue when using MS Edge. Only having issues with this specific web page. Server… (read more)

Having issues connecting to a website i normally use daily for many years, Don't have an issue when using MS Edge. Only having issues with this specific web page.

Server not found Hmm. We’re having trouble finding that site.

We can’t connect to the server at dashboard.sigwm.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by gonegulfing 5 months ago

Last reply by zeroknight 5 months ago

Outlook.live.com disrupted by Mozilla's Multi-container extension

Outlook.live.com disrupted by Mozilla multi-container extension. Loads fine when extension off. When extension is on, shortcut that normally loads outlook already signed… (read more)

Outlook.live.com disrupted by Mozilla multi-container extension. Loads fine when extension off. When extension is on, shortcut that normally loads outlook already signed in now brings you to main microsoft sign on page, but starts launching multiple tabs ad infinitum after you log into that page. Works fine on Brave and other browsers. Started about a month ago. I see no recent complaints in searches. None of the fixes offered in older queries found in searches worked. Are Microsoft and Mozilla having a data access battle? How do I fix this? Really don't want to reinstall Firefox - this will involve hours of re-configuring. Thanks.

Asked by Donx 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Gmai/Google' account are stuck

Gmail and my Google account are stuck on the help center pages. I can't sign in or out and can't reach my mail. Both work fine in other browsers. I tried the "about:suppo… (read more)

Gmail and my Google account are stuck on the help center pages. I can't sign in or out and can't reach my mail. Both work fine in other browsers. I tried the "about:support" page with no results.

Asked by Danny Biran 5 months ago

Last reply by cor-el 5 months ago

Firefox won't reconnect to the Internet if it is started without a connection

If Firefox is started without an Internet connection on Linux (can happen on start up when the wifi isn't connected yet), the browser continues to refuse to connect to al… (read more)

If Firefox is started without an Internet connection on Linux (can happen on start up when the wifi isn't connected yet), the browser continues to refuse to connect to all webpages (unable to connect). It needs to be killed and restarted to work. Offline mode is not ticked. If offline mode is manually ticked and unticked it makes no difference. Ticking offline mode and retrying doesn't work and offline mode is automatically unticked. In the current version of OpenSuSE this is happening on every restart (possibly wifi is getting started a bit later), and it is also reproducible if manually started while disconnected from the wifi.

Asked by dav75uk 5 months ago

Last reply by zeroknight 5 months ago

can't access hulu on firefox - new problem

I can't access hulu from firefox - it happened last night - but can access it from chrome. I get "we encountered error in switching profiles" message. When I contacted hu… (read more)

I can't access hulu from firefox - it happened last night - but can access it from chrome. I get "we encountered error in switching profiles" message. When I contacted hulu they suggested it was a problem with firefox not being updated but it is . Please help

Asked by jendee 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox crash, Tab crash (always)

I tryed Firefox 115.8.0esr and 115.9.0esr 32Bit on Windows 7. (78.15.0 works) Firefox crashes(the whole program, i mean no tab) on "about:support" or some pages on suppo… (read more)

I tryed Firefox 115.8.0esr and 115.9.0esr 32Bit on Windows 7. (78.15.0 works) Firefox crashes(the whole program, i mean no tab) on "about:support" or some pages on support.mozilla.org like https://support.mozilla.org/de/kb/firefox-leistungseinstellungen always reproduceable.

I disabled all Addons, i disabled this power optimizion setting, removed usercrome.css same. With Firefox savemode it dont crash. Spyware is blocked, means datareporting/telemetry/ping by disabling the options and empty the urls (like on FF 78 but it dont crash). Somewhere i read firefox can crash on a empty url, but i assume its fixed long time ago. A wrong, unreachable or empty url should not crash on well programming. Think about countrys that blocks urls, adblocker, pihole and so on. I dont remember about what url i read.

Does the savemode revert all about:config settings? What does support.mozilla ask the browser that causes the crash? It know it seems to identify the Browser, but usual its done by useragent and no "internal" communication.

Then FF always crash on ebay.de search if you scroll or change settings while the page is not ready. Spyware is too blocked by Hardware, ebay may wait for some ad? But thats already on FF78 but on 115 it seems more often, this was not with FF 52. But some sites including ebay stops to work with FF52/78 so no choice.

Asked by chkamiga 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Google Maps 3D stopped working

I've used Google Maps 3d on this machine before. I don't use it all the time. Not sure at what point it stopped working, but sometime in the last 3-6 months. Windows 10 … (read more)

I've used Google Maps 3d on this machine before. I don't use it all the time. Not sure at what point it stopped working, but sometime in the last 3-6 months.

Windows 10 Pro version 22H2 Firefox version 124.0 (64-bit) Hardware Acceleration is turned ON webgl.enable-renderer-query=TRUE webgl.enable-webgl2=TRUE webGL.disable=FALSE WebGL 2 Driver Renderer=Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0, D3D11-10.18.10.5059)

Google Maps shows the Global View as greyed out so I'm unable to use 3D. Did a test on https://get.webgl.org/. I see the spinning cube.

Any suggestions?

Asked by lisach 5 months ago

Last reply by zeroknight 5 months ago

Thunderbird Beta 125.0b1

Some emails load. A lot of emails don't load. Some emails display this: --Apple-Mail-B985F741-BA19-4710-B64A-F6CFF1D3DAF9 Content-Type: text/plain; charset=us-ascii … (read more)

Some emails load. A lot of emails don't load. Some emails display this: --Apple-Mail-B985F741-BA19-4710-B64A-F6CFF1D3DAF9 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit


Sent from my iPad --Apple-Mail-B985F741-BA19-4710-B64A-F6CFF1D3DAF9--

Asked by John Gordon 5 months ago

Last reply by david 5 months ago

'account setup from existing' gives error

To address the 'write auth' error, I followed the instructions given to re-create the email 'from existing' and set the config as POP3. When I clicked Done I got an "erro… (read more)

To address the 'write auth' error, I followed the instructions given to re-create the email 'from existing' and set the config as POP3. When I clicked Done I got an "error Creating Account" stating that "incoming server already exists." what do I need to do next to get past this?? Please advise. thx

Asked by ibdashnn 5 months ago

Last reply by Glen Agolli 1 month ago

Why is the address bar gray, now? Why doesn't tiling using the super+arrow keys work quite right anymore?

I just updated Firefox. That's supposed to improve things, right? Now the address bar is gray most of the time. It looks normal when I'm entering a search, or editing a … (read more)

I just updated Firefox. That's supposed to improve things, right?

Now the address bar is gray most of the time. It looks normal when I'm entering a search, or editing a URL, the rest of the time, it's just ugly now. I don't like things to be changed arbitrarily like that. What is the rationale for changing the way that looks? How can I change it back? Please give me a setting, or about:config preference, and please don't get direct file editing involved, okay?

Why doesn't tiling the windows work as well as it used to? Yesterday, I could hit super+left, or super+right, from a maximized window, and it'd tile to the left or right side of the screen perfectly, the first time, every time, no problems. Now it has an intermediate stage where there's a gap all the way around the window. It seems to improve by clicking on a different window, then back into the Firefox window, but that intermediate step just shouldn't happen! What's a fix for this?

I also hit the button at the bottom to include optional troubleshooting information, but it said instead, "We can't automatically get your browser's troubleshooting data, please try these manual steps." No, I'm not doing that, get that thing working right, too!

Asked by Sterrence 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

error messages when checking emails

hello Every time I open Thunderbird, i get different random error messages, changing settings doesn't help. I also get error messages every time it checks for messages al… (read more)

hello Every time I open Thunderbird, i get different random error messages, changing settings doesn't help. I also get error messages every time it checks for messages also, this error message is wanting a new password, I haven't changed my password and these have only started since a couple of updates ago. It will still download the emails, I have to cancel out every message that pops up before it will. Any help is appreciated to fix this as it is rather inconvenient.

Asked by alderney 5 months ago

Last reply by sfhowes 5 months ago