Showing questions tagged: Show all questions

Excessive RAM usage

Firefox it seems to be using excessive amounts of ram as pictured. I only have a few tabs open and two add ons installed when I took that screenshot. Any help would be ap… (read more)

Firefox it seems to be using excessive amounts of ram as pictured. I only have a few tabs open and two add ons installed when I took that screenshot. Any help would be appreciated, thanks in advance. I can end task to the excessive task but want a more permanent solution.

Asked by Mikzila 16 minutes ago

Right click paste has disappeared

Hiya, I'm hoping someone here may be able to help. I originally posted on the microsoft website but they were unable to help and said I should report to Firefox. I'm not … (read more)

Hiya, I'm hoping someone here may be able to help. I originally posted on the microsoft website but they were unable to help and said I should report to Firefox. I'm not sure how to do that so I'm hoping posting on here will get me an answer. I'm also unsure how to add a link to the forum I was using so have done a screen shot. Hopefully thats ok

Asked by RedQueenie 3 days ago

Last reply by RedQueenie 24 minutes ago

Firefox has 9 instances that in a WAIT state & will not save a file on Tinker from AutoCad, been running for over 12 hours. What can I do without loosing all my online work?

Do I stop the instances that are in the WAIT state? If so do I use the task Manager? I cannot determine whic instance is the oldest, or are the instances in FIFO order.… (read more)

Do I stop the instances that are in the WAIT state? If so do I use the task Manager? I cannot determine whic instance is the oldest, or are the instances in FIFO order.

Thanks to your contributor for needed help. [removed email from public] - if needed.

Asked by dave.seig 14 hours ago

Last reply by dave.seig 5 hours ago

Thunderbird displays "The account user@site.domain is being processed. Please wait until processing is complete to get messages. " and fetches the same message over and over.

Thunderbird loops on some internal discrepancy while not really fetching incoming messages or just a random-ish subset. I initially thought it was a problem of me having … (read more)

Thunderbird loops on some internal discrepancy while not really fetching incoming messages or just a random-ish subset.

I initially thought it was a problem of me having way too much mail in local mailboxes, but it appears that it happens on low volumes as well.

I run Thunderbird on OpenBSD/amd64 (recent snapshots) under xfce. My wife (the lower volume user) runs Thunderbird on Ubuntu 22.04 LTS.

The problem is, Thunderbird is "processing" for days on end, fetching (via pop3) what appears to be only a subset of messages (sometimes only a single one, over and over) from the mail server.

I have been observing this behavior for years, but always put it down to me running -current and only achieving a not frequently coredumping Thunderbird after cranking up stacksize in /etc/login.conf. Now it turns out that this is not OpenBSD or -current specific.

It turns out that the lower volume user, on Ubuntu Linux, is now seeing the same behavior, with the odd result that a message that was sent to us both last Monday evening (today is Thursday) has not yet been fetched by her Thunderbird while the program keeps fetching over and over a message from the local newspaper sent and previously received in April of last year.

The problem looks to be somewhat related to fetching large-ish numbers of messages. My last attempt here had Thunderbird report it downloaded 6 of 709 messages, it then proceeded to move some of them from Inbox to another folder according to a filter, and after some tens of seconds the bottom of the window displays "Downloading message 9 of 702", seemingly stuck there.

Then again, the accumulation of unfetched messages is in large part due to Thunderbird only seeing to itself for hours and days on end while messages keep turning up on the mail server.

Please let us know any debugging steps that can be taken at our end in order to fix this.

Asked by peter675 1 day ago

Last reply by Wayne Mery 1 hour ago

corrupted mail display

Hi! I have a problem with Thunderbird where it very frequently scrambles subsequent messages in a folder, so that when I click on an email I see the headers and/or conten… (read more)

Hi! I have a problem with Thunderbird where it very frequently scrambles subsequent messages in a folder, so that when I click on an email I see the headers and/or content of another email either in addition or instead of the actual contents of the mail I clicked on.

Repair Folder fixes this. But at this point I'm using Repair Folder on a weekly basis.

I'd prefer if Thunderbird could keep things straight, so what do I do to, ahem, enable that feature. :)

Asked by fantasai 2 days ago

Last reply by Wayne Mery 2 hours ago

Firefox crashing after 108.01 install

I upgraded to 108.01 three days ago. It crashed 3 times in the next two days, accompanied by that popup you get informing you of the crash. For years I've been using th… (read more)

I upgraded to 108.01 three days ago. It crashed 3 times in the next two days, accompanied by that popup you get informing you of the crash.

For years I've been using the extraction method of the executable to create a Firefox portable application. Upgrading only involves the install folder. The profile remains untouched, unaltered.

I had an incident of profile corruption a couple months ago, with basically Firefox launching with most features not working, i.e. toolbar buttons, toolbar menus, etc. Yesterday, for a short time, aside from two crashes, I had a similar experience with the buttons, but not quite the same. My default built in Firefox buttons worked, but my extension buttons didn't. I also noticed on a page that I regularly visit, Ublock origin wasn't doing it's regular job of blocking, and the Ublock button was non-responsive.

I'm also in the process of using the Brave Browser for the first time. The reason I'm posting this here about this subject, including a Brave experience, is that at the same time I was experiencing the Firefox erratic behavior, Brave was crashing as well; freezing; tabs not loading.

Considering the Brave tabs not loading, and the temporary Firefox Ublock origin failure, etc., I'm wondering if there might be something in common here? Maybe an internet connectivity issue at the time?

Asked by noel_envode 1 month ago

Last reply by jonzn4SUSE 2 hours ago

Slow response time; adblock

Lately Firefox has become unbearably slow. I checked my Verizon connection. Their test showed I have good network response. I get these long TLS handshake messages. I tri… (read more)

Lately Firefox has become unbearably slow. I checked my Verizon connection. Their test showed I have good network response. I get these long TLS handshake messages. I tried refreshing Firefox. I lost my adblock then reinstalled it. It seems to be working but I no longer see the icon showing how many ads are blocked. I thought I might try customizing it but when I go into Settings-Add-ons I can't even find it. By the way I can't find what release I'm on either but it should be the latest.

Asked by explorer915 16 hours ago

Last reply by cor-el 3 hours ago

Thunderbird crashes and wont start even in troubleshoot mode?

Thunderbird on my iMac has now just started crashing out when trying to start the program; Thunderbird starts and runs on my laptop with no change - but now for no appare… (read more)

Thunderbird on my iMac has now just started crashing out when trying to start the program; Thunderbird starts and runs on my laptop with no change - but now for no apparent reason it starts to open but crashes and sends off report of the crash; Tried to start it in troubleshoot mode and it crashes also. I have loads of folders with info inside thunderbird this and I don't want to lose that; Can this be migrated in some way? Cant see a solution to the crashes in the community info or discussions - what should be my next steps? The emails are now still accessible via my website console - but now not via thunderbird. There was an issue at the server which is now fixed - but Thunderbird still will not start. Thanks.

Asked by jr41 10 hours ago

Last reply by Matt 3 hours ago

Stopped Using Firefox, Too Hard to Get Solutions

Not sure when the problems (slow and failure to launch) started. Had been using Firefox for years until a coupler of months ago. Tried to use support for help but nothi… (read more)

Not sure when the problems (slow and failure to launch) started. Had been using Firefox for years until a coupler of months ago. Tried to use support for help but nothing worked. Started using Chrome more often. Now I use it exclusively. Somehow, I suspect the combination of my use of Yahoo's NordVPN and AOL's Malwarebytes, somehow interfered with Firefox.

Asked by presbug 17 hours ago

Last reply by jonzn4SUSE 5 hours ago

Attempt to cut and paste from Twitter fails

Using Firefox 109.0.1 (64-bit) When someone copies a Tweet from Twitter it fails to display in Firefox or only displays as a link URL. Other browsers display the content.… (read more)

Using Firefox 109.0.1 (64-bit) When someone copies a Tweet from Twitter it fails to display in Firefox or only displays as a link URL. Other browsers display the content. See screenshots below:

Asked by MAN2015 6 hours ago

The empty emails are self sending in folder send

Hello, just after opening Thunderbird I can see in folder "send" a lot of empty emails are self-sending without my action with no subject, no address & no text inside… (read more)

Hello, just after opening Thunderbird I can see in folder "send" a lot of empty emails are self-sending without my action with no subject, no address & no text inside. When I open other folder and back to "send" I can see that during this time they were not sending. When I open my mailbox by other email software or WWW this problem is not existing. So, they seems to be fake in Thunderbird but I cannot use any more TB. I attached print screen of "send" folder (unfortunately in Polish - sorry no solution). Please help. BR Mat

Asked by burjtower 1 day ago

Last reply by Matt 6 hours ago

Entering an ASCII Special Character

I use PhraseExpress to insert an em-dash {asc 0151} for me. It works in all applications except Thunderbird. It used to work fine until a recent Thunderbird update. … (read more)

I use PhraseExpress to insert an em-dash {asc 0151} for me. It works in all applications except Thunderbird.

It used to work fine until a recent Thunderbird update. Now, instead of entering the em-dash, it enters a line break followed by the em-dash and followed by an additional line break.

What can I do to restore this to the way it used to work in Thunderbird?

Asked by BillTreloar 2 days ago

Last reply by Matt 8 hours ago

Socket state is closed

Hello, does anyone know what causes this error. I might have done something silly, but now when I try to check incoming e-mails it says "mailnews.pop3.0: Socket state is … (read more)

Hello, does anyone know what causes this error. I might have done something silly, but now when I try to check incoming e-mails it says "mailnews.pop3.0: Socket state is closed - won't send command." This is shown if I look at the error console. This happens after I enter the password.

Asked by brian05 3 weeks ago

Last reply by Matt 8 hours ago

messages not always saved to Sent folder - sometimes it works and sometimes it doesn't

We have used Thunderbird for 12 years. We do NOT use another email with Thunderbird. (I have Gmail, but it is separate.) When messages have failed to save to Sent, I have… (read more)

We have used Thunderbird for 12 years. We do NOT use another email with Thunderbird. (I have Gmail, but it is separate.) When messages have failed to save to Sent, I have always until today blamed our horrible ISP. Now that I see others have this issue, maybe it isn't Windstream after all! Once this issue continued for a whole month, but then resolved. Now, it is intermittent and is maddening. I try to remember to send myself a bcc, but I often forget.

This week the problem got worse when messages that "seemed" to be in sent are blank when called up. Again, I am not mixing up Thunderbird with any other email handler.

I strongly prefer Thunderbird due to the filing system which is far superior to Gmail. I do not want to abandon Thunderbird.

Asked by EastTenn 12 hours ago

Last reply by EastTenn 8 hours ago

gmail loading issue

It is a struggle to log into gmail. Once I manage to get into gmail and start opening messages, it hangs on loading and eventually I receive an error message such as "Oo… (read more)

It is a struggle to log into gmail. Once I manage to get into gmail and start opening messages, it hangs on loading and eventually I receive an error message such as "Oops ... the system encountered a problem (#001) or another version is (#2003) and often end up with the message, "The conversation you requested could not be loaded. I have cleared cache and cookies, refreshed the firefox browser, and within my profile I have renamed cookies.sqlite. I don't have an extensions turned on. I also tried about.config to switch the value from true to false for security.tis.enable_0rtt-data. I am working on Windows 10 desk top and I am able to open gmail okay in chrome. I recently switched to Verizon Fios - I don't know if that is related or not. Also opening gmail in private viewing does not change anything and opening it in safe mode has not changed anything. Would anyone have any suggestions?

Asked by janeparry 3 days ago

My Firefox is opening invisible windows when I right click to "save as" and also recently was opening blacked out menus with no visible options. What is causing this and how can it be fixed?

I just downloaded the most recent update. After restarting because the browser locked up (as it usually always does eventually) now when I right click to save a picture … (read more)

I just downloaded the most recent update. After restarting because the browser locked up (as it usually always does eventually) now when I right click to save a picture (save as) firefox opens an invisible (file explorer?) window. At first I didn't realize it was invisible. I could see a flash of the outline of the window but as quickly as that happens it seems to vaporize/minimize and become inaccessible apparently. However because of my inquisitive mind I just realized that isn't exactly so. Because I've seen this happen before with your little "clear recent history" options window. So how I realized it was possible to close this 100% transparent invisible window was by hovering my mouse cursor around the outline of where I saw it was where it flash/minimized. By doing so I could find the edges where my mouse cursor changes from a regular pointer arrow to a two sided window expander arrow used to widen or shorted the sides and tops of windows. By locating this I was able to find the top right corner and click on the location of the invisible red "X" button which actually closes the invisible window. This may sound a little crazy but I repeated the same thing twice now since when I came back to the same page to try and save the same picture after restarting firefox a second time, the same thing happened again. By the way when this happens the browser window locks and I cannot access the file menu or choose to cancel/exit firefox even with the red arrow at the upper corner of the windows. Also the file menus of any other firefox windows I have open also become locked. Previoously when this was happening to me I determined that the only way to fix the issue was to kill firefox from windows Task Manager. But at that time (a few months ago) the same issue was occurring. I can't remember if restarting my computer fixed it but that's my obviousl next tstep in case it's an issue with widows itself. I cannot recall how I this issue was remedied the last time it happened. I'm thinking I may have had to uninstall/reinstall firefox or go basically install the newest version on top of the current version (which is supposed to be updated by the way!) Anyways as you're reading this is not the first time this has happened to me in Firefox. It's happened previously at least once or twice within the past 6 months probably after a firefox update I'm seeming to recall. Why do things get screwed up after updates and changes get made that affect my accessibility? This cannot be just happened randomly. Upon researching the topic there was very little I could find and no soulutions in the firefox help forum. I came across something in my searching that this may be an issue with windows file explorer so I tried restarting windows explorer but that did not help either. I have tried restarting firefox once since the update and that did not fix this issue either. I have not tried restarting my computer but I will be doing that next. It's possible I guess that may fix it. It seems that the last time this happened to firefox it eventually was corrected or somehow fixed itself but I don't remember how. Just prior to the restart after this most recent update my firefox actually locked up as a web page was loading and I was trying to access the menu to clear recent history by pressing Ctrl+Shift+Delete since the file menu was locking. This window never actually opened (or perhaps was also made invisible) prior to getting it to close. With that one it can only happen by canceling or clearing. When this happened all the other firefox windows I had opened turned 100% blank white until the locked one cleared. In the meantime I had disconnected my internet to try and get the one page that wasn't loading to stop. But I also forgot to mention that just prior to this happening, not only right click menus but the firefox menu bar menus were opening black; some with a few icons or words but with others completely blacked out like blank, but black blank. I do use dark mode. This is also not the first time I've ever seen that happen (blank menus) in Firefox. In fact it has happened to my firefox several times over the past year around times that the browser became overloaded or after a recent update. In addition I have major issues with firefox maxing out my memory basically every time I use it one the RAM gets full. Why can't firefox self regulate its memory usage so as not to chronically lock up my entire computer on a regular basis? Why do I have to use add-on extensions designed to perform this feat when it should just be built into basic firefox functionality. Firefox should not allow itself to "hang". If tasks cannot be completed within 30 seconds they need to stop. If memory gets beyond a certain point, web pages need to unload automatically and their memory dumped. It's no big deal. Lastly my bookmark menu is a mess and not easily accessible. I don't like having a both a regular bookmarks list and an "other bookmarks" list. A number of years ago I think bookmarks were automatically saved into the regular bookmarks menu and I don't know that ever really used the other bookmarks section if it was even there at the time. But then at some point the auto-bookmarking bookmarks helper started automatically setting new bookmarks to go into this "other bookmarks" folder. This went on for sometime so I just started using "other bookmarks" until again after some recent update within the past year the bookmark settings were changed back by some developers at Firefox to go back to the regular bookmarks menu. But since I got so used to using the other bookmarks menu and don't really know how to consolidate and organize these all into one section I just feel really upset about it. I don't want to have two bookmarks folders unless I designate a separate one myself. I need a power-users bookmark manager and a bookmarks menu with as many user customizable options/settings as possible. The current bookmarks menu looks like it was designed for children. I want to be able to change the view. I want to be able to get rid of duplicates. I want to be able to re-categorize bookmarks from different folders into new folders by subject matter and cross-link bookmarks from different folders by subject matter or by site visited, etc. I think the current bookmarks system is not user friendly. Anybody ever heard of the Humane Interface by Jef Raskin? How about root tabs inside bookmarks folders for people who save all tabs from windows into bookmark folders? There has to be a better way.

Asked by NMichael79 9 hours ago

Compose window won't move except corner by corner

For the past several TB updates my create new mail windows are stuck on my screen. I cannot move them around unless I inch it along corner by corner. It remembers the las… (read more)

For the past several TB updates my create new mail windows are stuck on my screen. I cannot move them around unless I inch it along corner by corner. It remembers the last position and opens it again there. I used to be able to move around the compose window without a problem. Anyone know what's wrong and how to fix it?

I'm on Mac OS 12.6, TB 102.5.1 (waiting for the Windows 36 bug to be fixed before updating).

Asked by Shemja 3 days ago

Last reply by sfhowes 12 hours ago

Firefox steals keyboard input when audio changes

I use firefox to play music, so I usually have a window in the background while I do other things. When playback starts after a pause, or between songs, the playback win… (read more)

I use firefox to play music, so I usually have a window in the background while I do other things. When playback starts after a pause, or between songs, the playback window often steals keyboard focus. So if I'm typing in another window, I'm interrupted. Very annoying. It happens on at least youtube, navidrome, and jellyfin.

I've found a few others reporting similar issues that suggest setting `mozilla.widget.raise-on-setfocus` to `false` - but this doesn't work for me. How can I figure out what's triggering this keyboard steal so I can fix it?

I'm using firefox esr 102.7.0esr, but it's been happening for a while. I've tried the debian builds and the official firefox.com builds, same behavior. Thanks for any suggestions.

Asked by rvandegrift23 2 days ago

Last reply by rvandegrift23 14 hours ago