All Products Support Forum

We are once again asking for Reading List on desktop

The data exists/syncs with our accounts, right? I don't want to use Pocket. Pocket...is lackluster at best. Why have Reading List at all?

This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped.

I don't use any browser extensions.

I never saw this issue before, and I have been using Firefox as a primary browser for many years. I'm on a MacBook Air, M1.

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away.

thank you Mark

A while ago I formatted my computer, and installed FireFox for the first time. Ever since installing FireFox, I noticed an issue which has been a constant source of frustration, when I rewind any YouTube video the playback volume changes to a lower value, until I rewind again.

I tried looking online, this is the closest match I've found, but there's no solution there

I tested this issue on different browsers (Edge, and IE), no problems there. I tried disabling extensions, no change. I tried resetting FireFox, no change. I made sure that Windows doesn't automatically adjust system volume. I tested this issue on different Video platforms, no problems there.

I use YouTube when I practice (music), so I rewind a lot.

Any help is very appreciated.

Why, with not very many active open windows, and just after opening, is FF using 175% of my CPU, not counting all the separate listings in my Activity Monitor. Plus it's using nearly all 16 GBs of my RAM. With every new update, I pray it will mean the browser will just work, and not use up all my computer's resources, but it just never does. Pretty soon, more & more of us will just give up on this browser, which used to work better, years ago, and has only gone downhill since.

I've read all the articles here about importing my passwords and history, but the Import Wizard is ONLY giving me the option to import my bookmarks. Even if I can't get the browsing history I need to be able to migrate my (extensive) password list.

I've exported my Safari passwords as a .csv file, but there doesn't seem to be an option to import a .csv file.

The page here regarding it says the feature is 'disabled by default' but does not say it's unavailable and I can't find clear instructions for how to activate the feature so that I can import my passwords. Can anybody help?

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington Post. FF will not save them, so I am forced to click on the "progress of ongoing download" down pointing arrow and click again on the circular arrow to actually save the web page. This involves a loss of time doing a task that I should not be forced to perform. See the graphic image below to see what I'm talking about. Once I click on that circular arrow the web page will be saved as it should have to begin with. Since I normally save 30 to 40 Washington Post files every day, this adds up to a useless waste of my time. I'd appreciate it if you would look into this matter and issue a correction update so I can save Washington Post web pages without all the double stroking. Thank you.

my whatsapp web page doesnt load anymore and it just gets struck on a white screen, i have tried to delete cookies reinstall the browser but nothing happens. Im using endeavor os

I have two PDFs that I designed and uploaded to our website, but the headline in both displays with clipped characters in Firefox. Different fonts were used in both and the issue is the same. I even tried adding more tracking then re-uploading, the issue persists.

I checked in other browsers and the text displays as intended. The attached screenshots show the issue in Firefox, compared to how it should look (viewed in Chrome).

It's only this one line of text that is affected and I don't know why.

Hi,

Almost daily, I have to delete cert9.db and restart Firefox, otherwise I can't access some websites, or even web interfaces of local devices on our LAN.

security.enterprise_roots.enabled is greyed out, so I can't change that but it is set to "true", which I believe means that it should be using Windows Cert store and not cert9.db. Yet still, deleting cert9.db is the solution to my issues.

Can anyone advise on what I can do for a more permanent fix?

Thanks,

M

This is the third time I've lost all my passwords (and logins) since the beginning of the year. I had over 200 when I lost it the first time. I've entered over 75 since then and today I just lost those. Fortunately, I had a backup of my profile. The old "key4.db" and "logins.json" files I had didn't work, although they have a significant size. In fact, looking at the "logins.json" using VS Code I see the logins are there but they don't display in the "Settings > Privacy & Security". How can I get access to them when this happens again. I was able to restore the profile from several days ago so I'm not completely in trouble.  :-)

the web based software requires: "Firefox users must install the Microsoft .NET Framework Assistant add-on."

downloading / install: https://www.microsoft.com/en-US/download/details.aspx?id=42642

results in: .NET Framework 4.5.2 or a later update is already installed on this computer.

searching Firefox Browser ADD-ONS yields: 0 results found for "Microsoft .NET Framework 4.5.2"

...(help) with appreciation in advance, m

Since update get PR_END_OF_FILE_ERROR error on gmail; facebook.shopmy exchange; Amazon does not open right. I have tried resetting privacy setting; refresh; and nothing has worked

Not exactly sure when this started, but I recently updated to FF 97.0.1.

I previously made the about:config changes about a year ago when this happened. "Double-click the print.tab_modal.enabled preference to switch between the new experience (true) and the classic experience (false)".

But it's not working now. I even toggled back & forth (false - true - false) but to no avail.

How do I get the Print Preview option showing up in the drop down File menu like it used to be?

Firefox does not print the right edge of web pages that are made in landscape mode.

I set FF to "Fit to page width" but it does not print the right edge. It's cut off.

And there is no Orientation option available. Not sure if that has any significance because it supposed to "Fit to page width" anyway.

What's the work around to fix this?

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing the gfx.color_management settings without it improving. The images look fine and are the right colors in the browser, however, the issue only happens when I copy and paste images. Firefox behaves like the color management is disabled (set to 0 in config) but ONLY when copying and pasting images.

I do not have this issue with other browsers such as chrome.

The Motherboard on my Windows 7 gave up, however the SSD that it was on is still working properly.

I have seen it on an alternative Windows 7 computer.

I specifically wish to recover the the Bookmarks that is on the Mozilla Firefox browser, and also all of my emails on Mozilla Thunderbird.

I would be most grateful, if someone can please tell me how this can be done?

I just reinstalled my operative system, and with that my Firefox settings got reset. I know there is an entry in about:config to prevent ads from opening new tabs and pop ups without authorization, even from legit websites like the login pop-up windows when doing a sign in in Google, in those cases to allow the windows it's needed to click on the lock icon next to the URL bar and allow it from there. The problem is that I don't remember the name of that setting and I have spend an hour looking for it on Google.

I DL'd LibreOffice. I went to Writer to create a master grocery shopping list. I figured I'd use a Table. It asked me if I wanted to Create a Database. I figured yeah, I'm going to probably create all kinds of grocery shopping lists. Per store. Per item. I want to cross reference items to compare. Perhaps keep records of store price and best sale price with date of sale. I don't know what is possible yet. Anyway, to create a LIbreWriter Database it errored that I needed to install a JAVA JRE. Java says FF doesn't support it.

It linked to Oracle whereby I could not find a comparable DL to JRE.

Support.mozilla seems to have been saying do it offline with a bunch of complicated workarounds.

I just want to do something simple to fix this. I have to do a complicated update for Win7 to 8 or 10, then to 11 and have been preparing backups on my 2TB HP with an already partitioned hard drive so I don't have time to mess around (plus medical issues make it difficult to do most days. I mention this because perhaps Win11 will factor into your reply.

What's the best thing to do? DL a specific/different Office Style Suite to work with FF? If so which? What's the safest way to go? Thank you for your advise.