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When logging into my financial institutions website it reports back that I have version 91... of the Firefox browser installed and that it isn't supported. I actually have version 101.0.1 as reported by the browser itself. I called them and they asked me to check my version of Firefox by using www.whatismybrowser.com and it reports back that I'm running version 91. Can you help?

I recently upgraded to 91.7.1esr and the shortcut icons that open when I open a new page have changed. They are now about a quarter the size they used to be and are located inside small white squares. The squares themselves are the size the icons used to be. This is a nightmare! Can I change them back to the way they were?

It looks as though installing this 115.10 ESR will be a "new Install" instead of an update.

1) Will I lose my bookmarks, settings, passwords, ect? (My bookmarks have been collecting for years....)

2) If I try this will creating a restore point return me back to the way I was before the attempt?

Thank You All!

Hello, for some reason firefox and all firefox related browsers have developed a problem on my system. All videos and streams stop playing if the window/tab loses focus. This is not the first time this has happened but earlier this year using the about:config flag I will mention below the problem seemed to be fixed but now it is back and worse than ever. I have a symmetrical gigabit connection and the problem only occurs in firefox and it's related browsers, no other aspect of my internet is affected, just video/streams and only in these kinds of browsers.

I do have a bunch of extensions but all are ones I have had for a long time, years in most cases, they were not the cause of the problem before and starting in troubleshoot mode plus a fresh profile in a fresh instal confirmed they are not to blame now either.

To be precise about the issue, when I say the videos stop that is exactly what I mean, there are no lags, no buffering, no partially loaded video bar( where applicable), no tab crashes, no connection problems, no warnings about certain tabs or extensions slowing things down, nothing at all, the video simply stops.

I have tried

- safe/troubleshooting mode to rule out any extensions
- with and without my vpn running
- doing fresh installs of the browsers/ complete fresh slate, revo uninstaller pro ran and using fresh profiles 
- found some suggestions for the about:config page, namely window_occlusion_tracking
- found some contradicting information about hardware acceleration but I tried both with and without and it makes no difference
- experimenting with different versions of firefox, so if you can see which version I am using as I post this, the reason it is not the latest version is because I have tried rolling back through older releases to find one that works, but have yet to suceed,

But no matter what I have tried I cannot get the problem sorted. Either I have that specific window and tab as the sole active window on my device or I need to click into it and either reload the tab or push the play button multiple times before playback resumes.

Open to ideas because i'd rather not have to resort to chrome, thanks

Anyone know if there is a way to import Google Chrome extensions into Firefox. I am moving over and want to make it easy. When I search all I get is bookmarks which I know how to do.

TIA!

Ron

I went to the official add-on site and I did not see the Add-on named "multi containers" made by Firefox themselves, yet there were about 6 pages of add-on's similar named 'container' but not the one I wanted which is called 'multi containers' add-on.

Hello, I have a strange issue. When I am in Gmail using Firefox, my time is off by 5 hours. I can open Gmail in Edge and the time is correct.

I have 2 time zones listed in my Google calendar. I removed the secondary one and the time still stays the same.

One posted mentioned that they changed the computer time zone and this resolved the issue. I tried that and still get the same incorrect time.

I can log into my laptop and I get the same issue with Firefox being 5 hours off but Edge being right on time.

Any input would be greatly appreciated. Thanks Mike

Just paid $150.00 for a remote session from my computer store. Advice is: My older computer (2004)and it's graphic capabilities aren't compatible with newest FF. So I'll stick with older version (9) until I decide to get new computer. Firefox is my preference, but if I update, it's likely to break again. Please tell me how to stop all update notices. It is maddening. Or, if you can do it, please do. I don't want to use the others. It has crashed twice, just FF, in the last few days. A system restore saved me, but I updated and lost it. Can you help this not wealthy person? I thank you for your fine product, and your help.

When navigating to the New Yorker, an error message appears that says "The page isn’t redirecting properly

An error occurred during a connection to www.newyorker.com. This problem can sometimes be caused by disabling or refusing to accept cookies.

It looks like firefox is set up to accept cookies. Where do we need to make the change?

Can websites i visit track my browsertheme for example system default or light or dark theme? I like the dark theme but i'm not using it because i fear it makes my browser much more unique, is that so? If so, is there a preference or another way to prefent websites from tracking my browser theme?

Hello

It's been a while since I used firefox on my Mac. Now I just downloaded it because I need it for my studies.

Now I have a really big issue. Since I installed it over a week before, I had to set my bookmarks, privacy settings and other things and my passwords for several times now. Now I'm a little bit upset, I hope you can understand that, it's nothing personal, but I don't want to waste my time for that. I never had a browser with such a bad user data management. My data got deleted several times. Today it happened again and after I noticed it I closed firefox and after reopening I got a message (it was the first one) that I have to install an update. I confirmed the message and updated it. Everything was lost again. I'm a little bit angry now. I had to google it and wasted even more time on that topic. Now I found out that firefox is setting up different user profiles after each update. As I described, I only had one update message to confirm until now. The ff-help guide suggested, I should look it up in the profile settings and I did. Now there are 8!!! different user profiles. There is no date displayed when the user profiles where created, so it took even more time to look every single profile up, to explore if anyone of them contains my user data, but not a single one did. Now I have to waste even more time again, to write you this issue and possibly wait days for an answer. You can image how happy I am right now. I'm not. Now I got several questions and I please you to answer any single one:

1. Why is a new user profile going to get created when I install an update? 2. Why is ff the only browser who creates user profiles automaticly without my permission? 3. What advantage do I take as a user from that? 4. Are you going to fix it or is this the ultimate future solution for firefox now? Then I definetly have to search another solution and to use another browser. This is really annoying, can you understand that?

Thank you alot for you help and understanding.

Best Regards Marvin

How do I turn off an ad blocker on firefox. I have an app that will no longer function and tell me to 'turn off the adblocker' to get my desired output. Help! Can't find it any where and search is no help.

Hi all. I am having a strange issue with Discord. I can get notification sounds and all other media plays fine there. But whenever I try to "speak comment" or set the settings to always speak comments, nothing happens. The tab shows "playing", but no audio comes out, and nothing shows coming through on the mixer.

Chrome does speak as expected. A different computer, same version of Firefox also does speak as expected (in a different voice though). So that narrows it down to something in this particular copy of Firefox that is causing the problem. Plugins, settings and extensions on the two computers look the same. Also tried a different audio interface. If anyone has any ideas, please let me know!

Specs: Windows 10, Firefox 91.0 32 bit (both computers)

Ever since the update Firefox has been taking at least 10-15 minutes to load. The when it does finally load, I can't always get a webpage to load...at least not for another 10 minutes.

I restarted the computer, cleared the cache and cookies, disabled all extensions...nothing helped. This happened the last time Firefox updated. At the time I just stopped System Mechanic from interfering and it worked easily again. This time it isn't System Mechanic, it doesn't seem to be the extensions....what now?

can anyone of you test chat open ai com with linux 32 bits?

for more than 5-7 months its been unusable. it completely freeze. I recently reported this to open ai devs and they tried to do something. Now page responds is in 20-60 seconds range.

means, I open website, i wait 20-60 seconds to load. I ask chat gpt something, i wait 20-60 to actually type my messsage (for my message to be printed after I hit enter). then i refresh page (because nothing moves), wait 20-60 secs to load page and I see the reply.

and yes, each time I was always trying to do with latest version of browser. and I also tried it on a new browser without any extension.

I have a video, I can only share it private with firefox devs if helps.

the reason I didn't reported this last year, was because I got extremely disappointed and unhappy.

it initially started by showing that button-bar at the top, telling that page load slow and to [stop]. by the next month it became worst than 2000's dialup internet, so I stopped using it

In my cfg file for firefox i use a custom DNS server (Quad 9 which uses 9.9.9.9). It appears this causes DNS Leaks while using a VPN.

The line is this: lockPref("network.trr.uri", "https://dns.quad9.net/dns-query"); Obviously instead of writing 9.9.9.9 this line uses the above shown adress.

If i want to use cloudflare which is 1.1.1.1 instead of 9.9.9.9 what adress do i have to use? Still haven't figured this out...

The reason I am here is because I am worried about the insecurity on internet. I have been using it for years but now I realize every single person is vulnerable. I honestly did not know how easy they can steal your information from your computers, or any device you use to surf on the web. And that is not right. I think that situation has to change and if there is any way I could help to generate a change i am here.