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Latest Update 89.2 is causing all websites to freeze and loading issues

Is anyone else noticing a huge difference with websites failing to load, long load times, etc. with 89.2? Just downloaded and installed today and immediately had issues.… (read more)

Is anyone else noticing a huge difference with websites failing to load, long load times, etc. with 89.2? Just downloaded and installed today and immediately had issues. I can't figure out how to go back to previous version. If anyone knows how to re-install and run previous version please let me know. Thanks.

Asked by david.mackey 3 months ago

Last reply by TyDraniu 3 months ago

Back arrow malfunctions reloads same page

Windows 10, Version 89.02 (64 Bit) When navigating with back arrow on Youtube (the only website I have confirmed this is a consistent problem) the current page essentiall… (read more)

Windows 10, Version 89.02 (64 Bit)

When navigating with back arrow on Youtube (the only website I have confirmed this is a consistent problem) the current page essentially reloads instead and then the back arrow is no longer highlighted and no tab history is available for the page (it disappears). In other words, the back arrow will not take me back and the tab loses history of the previous pages I have been to in that particular tab. Apparently the tab's history has been forgotten by the browser.

At other times, the back arrow works once or twice... but trying to click it a second or 3rd time to navigate farther back time causes the tab history to disappear and the back arrow becomes gray (instead of highlighted white).

I have tested this by quickly clicking links through the Youtube site and then pressing the back arrow and this problem does not always occur, but does occur frequently enough during a browsing session to be quite frustrating. Unsure if this is linked to a recent update in the Browser.

Asked by I_am_BLuR 3 months ago

Last reply by cor-el 3 months ago

Wired Connection Stopped Working

My desktop Firefox stopped connecting to wired network automatically and requires wireless connection to open pages. I have not changed any settings which led to this. … (read more)

My desktop Firefox stopped connecting to wired network automatically and requires wireless connection to open pages. I have not changed any settings which led to this. I did try "No Proxy" setting to no avail. Any suggestions on how to get back to automatic wired network connection?

Asked by Mark Ralph 3 months ago

Last reply by FredMcD 3 months ago

Problem with Amazon site (books) with new version of Firefox

The current version of Firefox does not display book pages on Amazon correctly. Using alternate browsers (Safari or Chrome) displays the pages as always. This occur ed su… (read more)

The current version of Firefox does not display book pages on Amazon correctly. Using alternate browsers (Safari or Chrome) displays the pages as always. This occur ed suddenly after what I believe was a Firefox update. Comments? Fix? Is this a Firefox problem or an Amazon Website problem? Thanks

Asked by reisnerhoward 3 months ago

Last reply by FredMcD 3 months ago

Images broken or completely missing

Yesterday afternoon, I discovered that the logo on my website had gone missing. It was there a split second, then showed the "broken" icon, then was gone (resulting in t… (read more)

Yesterday afternoon, I discovered that the logo on my website had gone missing. It was there a split second, then showed the "broken" icon, then was gone (resulting in the header and tagline being all crunched up).

Other images on my site seem okay. Then I went back to a Canva project that had been just fine yesterday morning, but all of those images are missing. Canva gives me an error message, but their support has been no help.

HOWEVER - this is not happening in Safari. And I don't believe it's a Canva problem. Random images in Facebook are also missing. I don't use Chrome, but again, not a problem in Safari -- everything is fine.

And when I use Firefox in "troubleshooting mode" the problem goes away. But the troubleshooting does not help me. I cannot tell what the "trouble maker" is.

PLEASE do not automatically insist I clear all cookies and forms, etc. It creates a huge headache for me (in Wordpress) to have to go back and start from scratch. I know it's a reflex to tell people that first, but I don't believe that will fix it and it will be a big pain for me, unless it's demonstrably the solution.

Thank you.

Asked by BethOwl 3 months ago

Last reply by cor-el 2 months ago

Mozilla Firefox crashes every time I close the browser.

I use Mozilla Firefox as my browser. Every time I do an internet search, I get an error message: We're Sorry Firefox had a problem and crashed. We'll try to restore you… (read more)

I use Mozilla Firefox as my browser. Every time I do an internet search, I get an error message:

We're Sorry

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

To help us diagnose and fix the problem, you can send us a crash report.

(checked) Tell Mozilla about the crash so they can fix it

Details (button)

(I used to write a note, even giving my phone number asking for help, but after getting no help, I stopped writing details.)

(checked) Include the address of the page I was on

Your crash report will be submitted before you quit or restart.

Restart Firefox (button) Quit Firefox (button)--this is my typical response.

Any help would be appreciated. I am a dinosaur. I can use my PC, but am not very computer savvy.

My computer details: Dell PC Windows 10, version 21H1 LAN with 14.28 GB IP assignment Automatic (DHCP) Link speed (Receive/Transmit) 100/100 Mbps Manufacturer: Intel Description: Intel (R) Ethernet Connection (2) 1219-V Driver version: 12.18.9.10

If you need to know any additional info, please tell me where to find it on the PC. Please be as detailed as possible. I am a rank amateur.

Asked by bobkatin 2 months ago

Last reply by FredMcD 2 months ago

Secure Connection not available for an HTTPS:// invoked URL.

When I click on a button in an email to go to this web site https://r.smartbrief.com/resp/oatyCjrLcVDqaDpYCifCyZCicNrdhZ?format=multipart the shield is marked with a re… (read more)

When I click on a button in an email to go to this web site https://r.smartbrief.com/resp/oatyCjrLcVDqaDpYCifCyZCicNrdhZ?format=multipart the shield is marked with a red slash and the error screen comes up with


HTTPS-Only Mode Alert Secure Connection Not Available

You’ve enabled HTTPS-Only Mode for enhanced security, and a HTTPS version of r.smartbrief.com is not available.

This link has worked thousands of time in the past with Secure Connection Mode turned on.

Why is it FAILING now?????????

When I click on the Continue to HTTP Site button, the HTTPS:// link is fully invoked.

Something is wrong with Firefox 89.0.2 running on MacOS 10.14.6 on a MacBook 2017 model.

Asked by worldman 2 months ago

Last reply by FredMcD 2 months ago

Firefox 89.0.2 & Netflix

I was watching Netflix easely on my iMac macOS Big Sur 11.4 using Firefox 89.0.2 since few month , but suddenly, since few day, it's not possible anymore to watch any mov… (read more)

I was watching Netflix easely on my iMac macOS Big Sur 11.4 using Firefox 89.0.2 since few month , but suddenly, since few day, it's not possible anymore to watch any movies or series, I got an ERROR Code F7121-1331. Netflix says that I must change browser (like Chrome, Gmail etc... indeed, if I use Safari to get connected, Netflix works perectly) They have no others solutions to offer ! I do hope Firefox can do much better then Netflix ! Please...

Asked by cldjr 2 months ago

Last reply by FredMcD 2 months ago

Why has firefox disabled almost all my addons?

Firefox 89.0.2 has disabled almost all of my addons without any explanation or possibility to re-enable! This includes Antivirus, https everywhere and other addons for s… (read more)

Firefox 89.0.2 has disabled almost all of my addons without any explanation or possibility to re-enable! This includes Antivirus, https everywhere and other addons for security. I can't find any explanation on the web besides the old "signing" issue. Is this a bug or was this done for a reason? If for a reason, why wasn't there any information available beforehand? I get the impression that mozilla is definitely trying to drive users away. I'm actually seriously considering to remove firefox completely from all my devices now.

Does anybody have an explanation or remedy?

Asked by nospamsammler 2 months ago

Last reply by cor-el 2 months ago

Cleaning up Firefox

My firefox is slow but not real slow but enough to notice a little bit. It does take a minute to first load. It has crashed but only when I have clicked the close Firefox… (read more)

My firefox is slow but not real slow but enough to notice a little bit. It does take a minute to first load. It has crashed but only when I have clicked the close Firefox " Red X"

It really does a crazy thing.  If I have VLC open playing a file, or I am in Firefox on YouTube If I change to new tab or click a link my sound on the Desktop crackles and it's like everything comes to a halt in VLC and Firefox. Or just in Firefox on YT.   I am not sure if this is a hardware issue with my speakers I have already moved the speakers plug to front and no change it still does it.  The speakers are old I bought them way back in 2005.  Do speakers go bad?  I don't know why it is doing this. 

My other issue is cleaning my computer. You see Firefox has over 8,000 bookmarks I have collected since around 2006-2008 or even earlier. I don't know how to remove the ones I don't need anymore. I guess it has well over 250-300 folders and loose bookmarks My guess around 1500+ not in folders. Some folders will scroll a few minutes. I want to removed some folders I don't need anymore and want to know if there is a way to store others in case I need them later I can load them and keep some on Firefox? Many of these book marks are related to research I have done and I can't just trash my bookmarks and start over.

Windows 10 Firefox 89

Asked by MyPhotoJourneys 2 months ago

Last reply by Dyrelogan 2 months ago

downloaded an add-on

Hello! I have recently tried downloading the Grammerly add-on but, it won't download for some reason. I am stuck on the loading icon. can any1 help me? PLZ, thanks. … (read more)

Hello! I have recently tried downloading the Grammerly add-on but, it won't download for some reason. I am stuck on the loading icon. can any1 help me? PLZ, thanks.

Asked by Caleb 2 months ago

Last reply by cottoneyejoe 2 months ago

New message on menu page

Why is there now a message at the top of the page saying that my browser is now managed by my organization? I am the organization, so to speak. I am a one woman show and … (read more)

Why is there now a message at the top of the page saying that my browser is now managed by my organization? I am the organization, so to speak. I am a one woman show and have no idea where that information came from. I have put on weight during the pandemic but still don't think I can be mistaken for an organization!

I would appreciate your help.

Thank you, Carol

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by CarolR227 2 months ago

Last reply by jscher2000 2 months ago

Screenshot contains only the upprer left corner

When I take a Screenshot within Firefox the Screenshot only contains the upper left quarter of the image. Firefox_Screenshot1.png shows how I take the Screenshot and Fire… (read more)

When I take a Screenshot within Firefox the Screenshot only contains the upper left quarter of the image. Firefox_Screenshot1.png shows how I take the Screenshot and Firefox_Screenshot2.png shows the result. DE: bspwm

Asked by TGP 2 months ago

Last reply by jonzn4SUSE 2 months ago

Weird dots in Instagram posts when viewed in Firefox

Since I updated Firefox, my posts in Instagram having been showing these weird dots, which I hope you can see in the image. (I made sure I deleted spaces between paragrap… (read more)

Since I updated Firefox, my posts in Instagram having been showing these weird dots, which I hope you can see in the image. (I made sure I deleted spaces between paragraphs, so they don't correlate with spaces.)

It doesn't happen when I view Instagram in other browsers.

I've seen it on one other person's posts, so it's not just mine. But it's obviously pretty rare. (Which might just mean that most people who make Instagram posts are not using Firefox.)

Any idea how I can fix it so this doesn't happen? My posts are created in Planoly, in case that makes any difference.

Thanks in advance!

Asked by zenaryder 2 months ago

Last reply by cor-el 2 months ago