Showing questions tagged: Show all questions
  • Solved
  • Archived

Japanese characters are not appearing. (SOLVED)

I just installed Firefox to my laptop and noticed that Japanese characters are not working. I tried to change the language from english to japanese because I thought it w… (read more)

I just installed Firefox to my laptop and noticed that Japanese characters are not working. I tried to change the language from english to japanese because I thought it would install the characters but didn't work and rolled back to english. I need to read japanese texts in webpages.... I also checked text decoding from settings > more > text decoding. Unicode is selected and I cannot change to anything else, it is unselectible. What should I do to be able to use the browser properly?

Asked by Bond 1 year ago

Answered by Bond 1 year ago

  • Solved
  • Archived

Disable alt+scroll going back/forward

Hi, I need to use alt+scroll to zoom in and out on a website I use regularly. However, often, I will use alt+scroll to zoom out and end up leaving the session as firefox … (read more)

Hi, I need to use alt+scroll to zoom in and out on a website I use regularly. However, often, I will use alt+scroll to zoom out and end up leaving the session as firefox backs out to the previous page. This means that I have to spend a long time logging back in and loading my page.

I have tried shortkeys, but it doesn't seem to support modifying shortcuts using the scroll wheel.

How can I disable this shortcut?

Thank you.

Asked by andrenaveed 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Preview takes FOREVER to Load and Print - WHY?

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even sho… (read more)

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even show up the first time Preview loads and I have to repeat it. The only work-around I've found is to open my doc in Safari and then print - which is insane. What's wrong with Firefox??

Asked by John Gordon 1 year ago

Answered by John Gordon 1 year ago

  • Solved
  • Archived

Turning Off Update Reminders in Firefox

Hello, How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper … (read more)

Hello,

How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper right corner where I have to repeatedly click on "Not Now"?

I'm not upgrading to v89 because the next update will once again BREAK my userChrome.css code and my user interface (with tabs on bottom and custom button images) will appear scrambled.

I'm quite tired of having to jump through hoops and search for CSS solutions to fix these issues every few updates. It causes me too much anxiety.

I'm sticking with v88.0.1 for the forseeable future.

How can I shut off this annoying update reminder permanently?

Thanks.

Asked by Slouch 1 year ago

Answered by Slouch 1 year ago

  • Solved
  • Archived

Vertical scroll bar is missing

Hello! It seems that my vertical scroll bar is missing on most sites (not all, apparently, but at least 70-80% of sites). How do I fix this? I have searched the settings… (read more)

Hello!

It seems that my vertical scroll bar is missing on most sites (not all, apparently, but at least 70-80% of sites). How do I fix this? I have searched the settings and forums, but cannot seem to find an answer? If you can direct me at it, would be great!

Thank you!

Asked by alunurm.reelika 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

WebGL stopped working after the Firefox 88 upgrade

Per the title, webgl suddenly stopped working a couple days ago. The error seems to be: WebGL creation failed: * WebglAllowWindowsNativeGl:false restricts context creati… (read more)

Per the title, webgl suddenly stopped working a couple days ago. The error seems to be:

WebGL creation failed: * WebglAllowWindowsNativeGl:false restricts context creation on this system.

I'm on Ubuntu 21.04 (X, not wayland) with an nvidia graphics card. The "share data" below seems comprehensive, but let me know if any other info will help.

Asked by john588 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

View Page Info link is gone.

Until I updated to 88.0 64 bit, when I right clicked on a page there was a link to View Page Info right next to the View Page Source link. Now it is gone. I can get the… (read more)

Until I updated to 88.0 64 bit, when I right clicked on a page there was a link to View Page Info right next to the View Page Source link. Now it is gone. I can get the info page back by right clicking the padlock icon, clicking the arrow, then clicking more info but that is a real PITA. How do I get the link back on page right click. I am 100% sure that this was not done intentionally. That would be very silly and absurd to do.

Asked by PCZero 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox update on 16.04 LTS

My current FF version is 88.0 [64 bit]. Websites are flagging FF 88.0 as outdated. There is a 88.01 version shown as available. Latest available FF version is 93.0 Firef… (read more)

My current FF version is 88.0 [64 bit]. Websites are flagging FF 88.0 as outdated. There is a 88.01 version shown as available. Latest available FF version is 93.0

Firefox Releases

Updating using the Help > About function does not show any available updates. Can someone please explain what is going on? Thanks.

Asked by jehurd 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Can't download images from Google

Every time I try to look up an image on Google and download it by long pressing on the image, it just tries to select the text below it. This doesn't happen in other brow… (read more)

Every time I try to look up an image on Google and download it by long pressing on the image, it just tries to select the text below it. This doesn't happen in other browsers

Asked by Darciukas 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Can't access any google site on Firefox

When I try to access google, youtube or gmail, I get an error saying "www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that … (read more)

When I try to access google, youtube or gmail, I get an error saying "www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.". It only happens when I'm using Firefox. I tried deleting the cookies and even reinstalling, but nothing works. Please help. I miss youtube.

Asked by lnicofideo 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

How to disable automatic updates (in firefox 88) ?

Hi, I am an old-timer and one update per one or two years is enough. Are automatic updates at last disabled in firefox 88 ? I tried about:config but it is too much … (read more)

Hi,

I am an old-timer and one update per one or two years is enough. Are automatic updates at last disabled in firefox 88 ? I tried about:config but it is too much complicated, I am nearly retired.

Perhaps could you deliver forefix, the nice-to-have version of firefox that don't bother with updates.

Asked by tajz@eu 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

I cannot import passwords or logins to new PC.

The import of the logins and passwords does not work on new Firefox 88.0.1. I've switched to new PC and I installed the same Firefox 88.0.1 as on old PC. I tried several … (read more)

The import of the logins and passwords does not work on new Firefox 88.0.1. I've switched to new PC and I installed the same Firefox 88.0.1 as on old PC. I tried several times to sync old PC and new PC without success.

I exported logins to a file on old PC and I enabled import from the .CSV files on new PC. That does not work neither as I got almost all imports errors. I attached the print-screen.

On new PC even when I enter manually login and password on page the password is never saved. It looks like Lockwise is completely busted. Please let me know when could you fix this critical error ?

Asked by home.mariusz 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Vertical Scrollbar Too Small Issues

My vertical scroll bar is very thin, barely even visible, like 4 pixels thick. The problem is the same as already posted in these forums, both solutions were only tempora… (read more)

My vertical scroll bar is very thin, barely even visible, like 4 pixels thick. The problem is the same as already posted in these forums, both solutions were only temporary solutions. I'll state them here for simplicity:

a) The first step is to open the "Help -> Troubleshooting Information" page and find the button to access the profile folder. You need to create a folder with the name chrome in this folder (name is all lowercase). In the chrome folder you need to create a plain text file with the name userContent.css (name is case sensitive). Paste in "*{scrollbar-color:auto!important; scrollbar-width:auto!important;}"

This worked but then some scroll bars were extremely thick, and even showed while watching YouTube videos.

b) Clearing the startup cache.

Again, this did seem to work, but only temporarily. I removed the file from step a) and it remained fine until a day or two later.

~

Firefox Version 88.0 (64-bit), Windows 10 v10.0.19041 Using screen extension with HDMI. Problem happens on both screens. Pages that this occurs on seem to be random, increasing over time. The page I'm writing this question on included. Thanks for reading and helping.

Asked by tomi.fodor 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

screenshot missing since WIN 10 20H2 update yesterday

screenshot option is missing since WIN 10 20H2 update yesterday Tried toggling true/false screenshot settings in about:config with close & reopen firefox inbetween … (read more)

screenshot option is missing since WIN 10 20H2 update yesterday

Tried toggling true/false screenshot settings in about:config with close & reopen firefox inbetween

Asked by crmjhn 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

CTRL + click - doesn't open link in new tab

On a certain webpage the behaviour of CRTL + left click vs. right click -> open in new tab is deviating. I've tried it with turned of addons and in different versions … (read more)

On a certain webpage the behaviour of CRTL + left click vs. right click -> open in new tab is deviating. I've tried it with turned of addons and in different versions of firefox. (It is annoying because it overrides the current tab and i have to restart the listing of podcasts)

https://www.mdr.de (for example check out the podcast episodes here https://www.mdr.de/nachrichten/podcast/kekule-corona/index.html ) CTRL + left click = mostly opens in the same tab right click menu = works fine

Asked by mattias-ich 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox 87 suddenly won't start. Error Msg: The code execution cannot proceed because VCRUNTIME140_1.dll was not found.

How do I fix this? Firefox won't start (it did a few days ago). Version 87 running on Windows 10. Error Msg: The code execution cannot proceed because VCRUNTIME140_1.d… (read more)

How do I fix this? Firefox won't start (it did a few days ago).

Version 87 running on Windows 10.

Error Msg: The code execution cannot proceed because VCRUNTIME140_1.dll was not found.

There is a file: VCRUNTIME140.dll in the C:\Program Files\Mozilla Firefox folder.

I reinstalled Firefox but that didn't help.

Asked by RacerRon 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Google Maps goes black (again)

Since a few days, when I visit Google Maps, after completely loading the page (roads and buildings shown for a brief moment) the map becomes wholly black with just captio… (read more)

Since a few days, when I visit Google Maps, after completely loading the page (roads and buildings shown for a brief moment) the map becomes wholly black with just captions still readable.

Doing the following didn't fix: Restart Firefox. Update Nvidia Drivers (updated yesterday to 466.11, didn't resolve). Disable every add-on and setting default theme. Disable Hardware Acceleration from settings.

THIS temporarily fixed: Entering Firefox Troubleshoot mode.

So I assume the problem is in advanced settings. There are TONS of settings there. Any ideas? I 'd rather not go through a Firefox Refresh losing all site permissions/fine tuning for cookie settings/blocked content for every site made in years. I'm on Firefox 88, Windows 10 64bit ver. 2004, GeForce 950M, Core i7-4720HQ, 16GB RAM.


I put "again" in the title since another question about this is marked as solved for Firefox 68/69. Needless to say, I tried everything from that discussion (such as switching gfx.webrender.all), to no avail for the present issue.

Asked by madclarky 1 year ago

Answered by madclarky 1 year ago

  • Solved
  • Archived

How to edit the source code of a local HTML file

How to edit the HTML-code of a local stored file been displayed in a tab of mozilla Firefox? In Opera 12.16 in context menu an menu exists for that. Could not give more … (read more)

How to edit the HTML-code of a local stored file been displayed in a tab of mozilla Firefox?

In Opera 12.16 in context menu an menu exists for that. Could not give more details on that because the system admins forbid to use that outdated software a few days ago. In the settings of Opera I font an Option to replace the built in editor with my favorite Notepad++.exe.

In that context menu on line below or above a meneu entry allowed to call the W3C.org Verifyer of the HTML-source code.

This few simple things allowed me to edit some HTML and CSS files to create HTML pages on my notebook and copying them on a server in local network made a simply knowledge sharing project up and running.

Since I am lo longer allowed to use Opera 12.16 I am searching for a similar solution within the mozilla Firefox. version 88. While looking at and searching in the list containing over 1200 add-ons I have fount W3C Validator but till now no solution for the editing task.

Please help

Best regards

Stephan Weber

Asked by Stephan Weber 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Screenshot isn't work properly since updateing to Firefox 88

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and downl… (read more)

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and download an image from Instagram. I right click on the image as I always have and it screenshots and saves multiple images instead. I never had this problem before updating to Firefox 88 and I've been using the screenshot feature for well over two years. I tried uninstalling and reinstalling Firefox and I'm still having the same problem. The image I'm trying to save is the one on the upper right.

Asked by brianheckert 1 year ago

Answered by brianheckert 1 year ago

  • Solved
  • Archived

Linkedin will not load

Like several others recently posted, since at least the last upgrade I cannot get LinkedIn to open in Firefox. I can get to it in several other browsers on my Win 10 Pro … (read more)

Like several others recently posted, since at least the last upgrade I cannot get LinkedIn to open in Firefox. I can get to it in several other browsers on my Win 10 Pro 64-bit system. I've tried all the "fixes" posted by others without success, so I'm assuming that the problem is something that Mozilla broke with its last update. Also unfortunately, the Firefox problem submission form is currently offline, so I'm hoping someone involved with the development and help process is monitoring these kinds of posts so they can learn about problems that need to be fixed.

Asked by letkin 1 year ago

Answered by letkin 1 year ago