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  • Archived

SSL_ERROR_BAD_MAC_ALERT

Since the last update, I am receiving the error message SSL_ERROR_BAD_MAC_ALERT when I access one website that I need to use as part of my work. It is a trusted site that… (read more)

Since the last update, I am receiving the error message SSL_ERROR_BAD_MAC_ALERT when I access one website that I need to use as part of my work.

It is a trusted site that I have used for many years. The error message above displays and I get the option to retry which usually works, but I lose any content up to that point.

I have contacted the website owners as suggested and they say it is a Mozilla issue. I found a couple of suggestions to fix this on-line, but it did not work.

Can you help?

Asked by franlousimon 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

ublock origin

I installed the uBlock Origin add on to stop ads while watching youtube. I restarted the computer. uBlock Origin is in Add Ons, and is switched on. However, I am still r… (read more)

I installed the uBlock Origin add on to stop ads while watching youtube. I restarted the computer. uBlock Origin is in Add Ons, and is switched on. However, I am still receiving ads. First ad is before the clip plays. After 5 seconds, I can end the ad. Second ad is really intrusive. It interrupts the clip. Perhaps I misunderstood the capabilities of uBlock Origin, or how to use it. I would appreciate any recommendations Firefox version on my Windows 7 PC is: 79.0 (64-bit) Thanks.

Asked by i9i10 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How do I change the font size of Firefox's headers elements: menu, tabs, bookmark toolbar?

FF v79.0 ubuntu 18.04.5 How do I change the font size of Firefox's webbrowser elements: menu, tabs, bookmark toolbar, etc. All things above the webpage window? … (read more)

FF v79.0 ubuntu 18.04.5

How do I change the font size of Firefox's webbrowser elements: menu, tabs, bookmark toolbar, etc. All things above the webpage window?

Asked by owlseeker 1 year ago

Last reply by cor-el 1 year ago

  • Archived

HOW TO RESTORE OLD FIREFOX DATA?

How do i go about restoring my old firefox data? Firefox suggested restarting the browser and once it opened back up it deleted all my extentions etc. and placed an 'old … (read more)

How do i go about restoring my old firefox data? Firefox suggested restarting the browser and once it opened back up it deleted all my extentions etc. and placed an 'old firefox data' folder on my desktop. I tried finding solutions but nothing worked. I typed in about:profile. Went to default profile. I clicked on Local Directory - Show in folder. And then pasted everything from my old firefox data folder into that. And nothing worked. Any help????

Asked by atakankombat 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Yahoo search engine

How to remove yahoo search engine from Mozilla. Till now, i was using google as default search engine but now it is giving result with yahoo, which i don't like. I have t… (read more)

How to remove yahoo search engine from Mozilla. Till now, i was using google as default search engine but now it is giving result with yahoo, which i don't like. I have tried almost all the option.

Asked by gauravju 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

saving passwords

Everytime I put in a password Firefox asks me if I want to save it. It never saves it. The next time I return to that website I put the password in and it asks me if I wa… (read more)

Everytime I put in a password Firefox asks me if I want to save it. It never saves it. The next time I return to that website I put the password in and it asks me if I want to save it again. Why does it keep asking me to save the password if it never saves it?

Asked by nickvatterott 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Adjust volume button

Wed. 8/26/2020 TO: Mozilla Support I used to have a volume button next to the clock on the taskbar. I can't find such a button now. Could you help me out? … (read more)

Wed. 8/26/2020

TO: Mozilla Support

I used to have a volume button next to the clock on the taskbar. I can't find such a button now. Could you help me out?

Asked by bkaras1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Authorization dialogs of the Firefox extensions

Firefox extentions often ask for the authorization "Access your data for all websites". The description is "The extension can read the content of any webpage you visit as… (read more)

Firefox extentions often ask for the authorization "Access your data for all websites". The description is "The extension can read the content of any webpage you visit as well as the data you enter there, e.g. B. Usernames and Passwords." Does this mean e.g. if I type in my bank account in a firefox browser window or a password for any other pge that this extension has access to this input/password??? Martin

Asked by m_vanselow 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I see 2 different prices for Private Networks: $2.99 for Firefox Private Network, $4.99 for Mozilla VPN.

I see 2 different prices for Private Networks: $2.99 for Firefox Private Network, $4.99 for Mozilla VPN. What's different between these 2 services, besides the price? … (read more)

I see 2 different prices for Private Networks: $2.99 for Firefox Private Network, $4.99 for Mozilla VPN. What's different between these 2 services, besides the price? Also, the Mozilla VPN listed Windows 10, but not earlier versions (I'm running Windows 7 Pro on my Dell Latitude Laptop with the Firefox Browser). At this time, I'm only interested in the laptop, not my phone, for the VPN and/or FPN.

Asked by spatent 1 year ago

Last reply by James 1 year ago

  • Archived

where's the Top Sites gone? Aug 2020 update

Hi, Now when i click the address bar at the top I'm met with a Blank Screen whereas before the update I had my Top Sites "pinned" for quick & easy access. I now have … (read more)

Hi,

Now when i click the address bar at the top I'm met with a Blank Screen whereas before the update I had my Top Sites "pinned" for quick & easy access. I now have to faff around going into the bookmarks which is pointless when this feature was working perfectly well, why remove it?

Also when i start Firefox fresh i see small icons for the top sites but they're so small the URL/Name doesn't show up so i have no idea which icons lead to which sites. These need to be bigger like post update and put back line they were before.

If it ain't broke don't fix it. This update is a massive fail, please revert ASAP.

Asked by MarcG12345 1 year ago

Last reply by Firefox Michael 1 year ago

  • Archived

Import password from .csv file

I go to the Firefox Configuration Editor (about:config page), find the signon.management.page.fileImport.enabled preference and toggle it to true. But I still don't see … (read more)

I go to the Firefox Configuration Editor (about:config page), find the signon.management.page.fileImport.enabled preference and toggle it to true. But I still don't see the entry: Import from a File…

Can someone help me? Thank you

Asked by SKINI 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to download/save web page?

I can't find the command to save the web page either as html or pdf etc. Could someone please tell me where it went? I'm using v79.0.5. Searching didn't reveal an answer … (read more)

I can't find the command to save the web page either as html or pdf etc. Could someone please tell me where it went? I'm using v79.0.5. Searching didn't reveal an answer so I must be missing something. I'm finding this new UI very confusing.

Asked by inertia1200 1 year ago

Last reply by Graham Perrin 1 year ago

  • Archived

Updates are deactivated by system administrator

Have updated to FF 79 yesterday on a private computer (with admin privileges on my user). Ever since, the browser options changed specifically: 1) In Help > About I ca… (read more)

Have updated to FF 79 yesterday on a private computer (with admin privileges on my user).

Ever since, the browser options changed specifically:

1) In Help > About I cannot trigger an update anymore as the button is replaced by the message "Updates are deactivated by system administrator"

2) In Settings it reads "The browser is administrated by your organization".

Never seen this.

On another computer with the same antivirus software FF updated to 79, no trouble. On yet another machine with Win Defender only also no trouble after update.

Malware & antivirus scans both come up empty. Removed and re-installed FF already to no avail.

On the troubled machine some big Win Update is not yet made available by Microsoft...

Somebody knows what is going on?

Asked by jam.shaheen 1 year ago

Last reply by Mike Kaply 1 year ago

  • Archived

How to disable auto refresh (specific page or overall website)

I am on a website page that continually refreshes after 4 or 5 seconds. I am using what I believe is the latest version of Firefox (July 2020 update) in a Windows 10 32 … (read more)

I am on a website page that continually refreshes after 4 or 5 seconds. I am using what I believe is the latest version of Firefox (July 2020 update) in a Windows 10 32 bit environment. I found a few answers that mention how to disable the auto refresh but those options do not seem to appear in the current version. Perhaps the wordings or options have changed but I cannot find the "Warn me when web pages try to refresh" checkbox. Thanks.

I would like to know if there are options to disable auto refresh for (a) a single webpage or (b) all pages on a website.

Asked by Andy 1 year ago

Last reply by cor-el 1 year ago