Showing questions tagged: Show all questions
  • Archived

Cannot remove update box or click on it

The box to update Firefox "A new Firefox update is available...Download update" is stuck on my main Firefox browser window in the top left corner.. I cannot click on it o… (read more)

The box to update Firefox "A new Firefox update is available...Download update" is stuck on my main Firefox browser window in the top left corner.. I cannot click on it or close it and it appears on all of my tabs. I could just close the browser but frankly I've got a lot of tabs open and my Firefox settings mean that if I closed the window and reopened them all in a bookmark folder, I'd have to log in to all my sites again. Also I don't know if the same thing wouldn't just happen again.

I don't know if this is Firefox's way of forcing you into submission to update the browser but it is quite frustrating, I shouldn't have to go through such a massive effort just to get rid of an update box that obscures my view. I also don't want to get rid of the box appearing altogether as I like to know when there is an update so I can choose to download it or not.

Any suggestions appreciated. Thanks

Asked by Jognel 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

How to stop Firefox from auto refreshing every 10 seconds

I have read and applied all the fixes from previous responses to this problem and nothing works. Scrolling through Facebook is a nightmare with the page re-loading every… (read more)

I have read and applied all the fixes from previous responses to this problem and nothing works. Scrolling through Facebook is a nightmare with the page re-loading every 10 seconds, and creating a visual disturbance on screen. Please advise a permanent fix. Thanks

Asked by GaynorFoster 2 years ago

Last reply by guigs 1 year ago

  • Archived

Firefox connects to IP address of a website automatically on starting

Not talking about connecting to Amazon cloud and the like, it connects to a website that threw a pop-under once. Not in favorites and FF is set to start to a blank page.… (read more)

Not talking about connecting to Amazon cloud and the like, it connects to a website that threw a pop-under once. Not in favorites and FF is set to start to a blank page.

Added the site to my HOSTS file to redirect to localhost, still loads but of course sending a few bytes back and forth to mypc.mydomain.local

Attached is image of what happened before modifying the HOSTS file

This is odd behaviour. Not happening with any other FF used by others in the office.

Let me add, that sporadically it also establish a connection that can't be blocked via HOSTS file as it's an IP address connection that resolves to verisondigitalmedia.com - and we're in Europe, not USA so what the...is Verizon doing showing up?

Note also, no extensions or add-ins other then UBlock Origin. Machine runs Avast and also scanned with Malwarebytes for sanity-check. All clean.

This is odd, yes?

VR

PS - Was unable to upload an image showing the connection. It automatically connects to clicktripz.com

Asked by Vynil 2 years ago

Last reply by user633449 1 year ago

  • Archived

Firefox Extended Support Release (ESR 52)

Where can I download Firefox Extended Support Release (ESR 52) for Windows in order to continue using the Session Manager extension? It's extremely important and vital th… (read more)

Where can I download Firefox Extended Support Release (ESR 52) for Windows in order to continue using the Session Manager extension? It's extremely important and vital that I am able to restore my historical sessions and also save multiple sessions going forward.

When I try to download it, I can see it will be 60 version instead.

Unfortunately I mistakenly updated my ESR 52 version today without realizing I'd lose that extension. This is very frustrating, so to alleviate the issue, I'd just like to have the older version and stick with it. Thank you.

Asked by Helpme1 1 year ago

Last reply by sergiobetween 1 year ago

  • Archived

When I try to enter my mobile phone number, in whatever format, it says invalid phone number!

No more - that's it - I can't confirm set-up sync because it won't accept my valid uk mobile number in whatever format I enter it (0044, +44, ++44, with or without leadi… (read more)

No more - that's it - I can't confirm set-up sync because it won't accept my valid uk mobile number in whatever format I enter it (0044, +44, ++44, with or without leading 0)

Asked by trevorfirefox 2 years ago

Last reply by Gerd 2 years ago

  • Archived

Takes 15 sec to pull up Google News page

https://news.google.com/?hl=en-US&gl=US&ceid=US:en takes 15 to load page with latest FF version. Takes 4 sec with Chrome. … (read more)

https://news.google.com/?hl=en-US&gl=US&ceid=US:en takes 15 to load page with latest FF version. Takes 4 sec with Chrome.

Asked by Dieter35 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Can't remove cookies using keyboard

In Firefox 60 when I go to delete individual cookies I can no longer use the "delete" key on the keyboard. This was always useful for quickly deleting any unwanted cooki… (read more)

In Firefox 60 when I go to delete individual cookies I can no longer use the "delete" key on the keyboard. This was always useful for quickly deleting any unwanted cookies, scroll using the arrow then delete. Now I have to ctrl+click, scroll and click remove. One mis-click and they all get unselected and you have to start again. How to re-enable the delete key?

Asked by nigelfo 2 years ago

Last reply by cor-el 2 years ago

  • Archived

flash is not working on my firefox ( 60/64)

im running windows 10 / 64 and i have Firefox (60/64) , my flash is up to date and running with no issues on chrome, on firefox not all websites are working , some of the… (read more)

im running windows 10 / 64 and i have Firefox (60/64) , my flash is up to date and running with no issues on chrome, on firefox not all websites are working , some of them not working at all and some will run and have pixelation and picture distortion ( and some website works fine ) . I did update my flash , reinstall it and make sure its active and non of this works , i reinstall firefox and that didt help. i never had an issue before ver 52 ( since stoop sporting flash) . Please help fixing this issue as i really like firefox and rather keep using it ( but not for long if its not supporting the website we used , and i don't think stop sporting flash was a good idea as i mentioned all these website running with no issues in chrome.

Asked by Sam T 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

My word program can no longer find links embedded in copy as of the last Firefox update

I use a lot of links in my Word documents and never had a problem opening any until the last update of Firefox. Now when I put a link into any Word document, and click on… (read more)

I use a lot of links in my Word documents and never had a problem opening any until the last update of Firefox. Now when I put a link into any Word document, and click on it to check the link is correct, I get: "Unable to open https:// xxxxx.com. Cannont locate Internet or proxy server." This is killing me. How do I fix it. I have been using links as promotion for 3 decades. Now none work.

Asked by JLCMS 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Is there a way to copy text colors and background formatting in firefox?

Something I do at work fairly regularly is copy and paste an entire page from Chrome to MS Word, by selecting all with Ctrl+A and then pasting. When doing this in chrome,… (read more)

Something I do at work fairly regularly is copy and paste an entire page from Chrome to MS Word, by selecting all with Ctrl+A and then pasting. When doing this in chrome, the page text, text colors, and background formatting and colors are copied. When I do the same thing in Firefox, only the plain text is copied. Is there a way to make Firefox mimic this behavior? The two screenshots I have attached demonstrate what I mean. If needed, I can provide more info, or additional screenshots!!!

Thanks in advance!

Asked by ernestryles007 10 months ago

Last reply by cor-el 6 months ago

  • Archived

Signout after entering Master Password

With all the news about websites setting up invisible boxes to harvest logins & passwords, I only want to be signed in to my master when I want to sync my tabs or ent… (read more)

With all the news about websites setting up invisible boxes to harvest logins & passwords, I only want to be signed in to my master when I want to sync my tabs or enter a password for a specific site; and then I want to be signed out again, without having to quit FF.

Is this possible? And if not, it SHOULD BE!

Asked by Foxfree99 2 years ago

Last reply by cor-el 1 year ago

  • Archived

I want new tabs to open NEXT to current. And when tabs are closed, jump to the next left tab?

I normally have a lot of tabs open and I am quite tired of how Firefox jumps wildly all over the place whenever I: • Make a new tab • Open a link in a new tab • Close a t… (read more)

I normally have a lot of tabs open and I am quite tired of how Firefox jumps wildly all over the place whenever I:

• Make a new tab

• Open a link in a new tab

• Close a tab

I would just like Firefox to behave like browsers have always behaved: new tabs appear immediately to the right. And when a tab is closed, focus goes to the tab immediately left.

I don't remember when Firefox started behaving differently but these days it seems to remember the order the tabs were opened or viewed, which causes it to jump all over the place when you simply open or close tabs.

I really think it's about time that Firefox allowed customization of these settings.

For the record, in my about: config, I have browser.tabs.insertRelatedAfterCurrent set to true, but it doesn't seem to make any difference.

I've also tried installing the add-on "Open Tabs Next To Current" but it behaves quite erratically with new tabs, and doesn't have any affect at all on links opened in new tabs.

Asked by MartyJames 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

I AM locked out of my Mozilla account. ????

I reloaded my OS to a NEW Linux and one with BSD. BUT I can no longer log in to my bookmarks dammit. Says it sent mail to my account and my email account was not working.… (read more)

I reloaded my OS to a NEW Linux and one with BSD. BUT I can no longer log in to my bookmarks dammit. Says it sent mail to my account and my email account was not working. IT works fine. Dam.

Asked by bobcrosby7777 2 years ago

Last reply by guigs 2 years ago

  • Archived

Firefox freezes when clicking the menu button. Firefox 60.0.1 64 bit.

This happens on multiple machines. As soon as I click the menu button in firefox it freezes up for 20-30 seconds. This makes it next to impossible to navigate any of the … (read more)

This happens on multiple machines. As soon as I click the menu button in firefox it freezes up for 20-30 seconds. This makes it next to impossible to navigate any of the bookmarks or firefox settings as I have to wait 20-30 seconds for each individual click in the menu to register.

Asked by Jacob 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How can I reverse update and return to earlier version

This was my original question that has now been archived. "Today is November 14th and I allowed The download of the promised new and improved Firefox. I HATE IT ALREADY. … (read more)

This was my original question that has now been archived. "Today is November 14th and I allowed The download of the promised new and improved Firefox. I HATE IT ALREADY. I have lost 75% of my add-ons. I have lost the extra toolbars where just one extra positionable toolbar would help. There is hardly any options in customizing. I checked the help section where it was suggested it wasn't safe to go back so is it just a case of wait and see if the older add-ons are updated or what. It has been rendered impossible for me to use this for everyday use and I did prefer Firefox over everybody else. "

I received a few different solutions but after trying it for a couple of weeks I decided to wait for updates, that haven't materialized, so now I want to go back. I was given conflicting advice from 'Don't do it' to how to.

I am 70 years old and not completely computer literate and this scares me a little. I'm afraid of losing my add-ons and bookmarks. Could somebody please describe the steps I need to take in plain English. I did get this help last time but it was just gobble-gook to me. Thank you.

Asked by dexrek 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Why do all websites bring up 'insecure connection' page whenever I enable the HotSpot Shield VPN add-on?

I installed the HotSpot Shield add-on to my Firefox browser and whenever I enable it, every website (even ones I've never been to before) show an 'Insecure Connection' pa… (read more)

I installed the HotSpot Shield add-on to my Firefox browser and whenever I enable it, every website (even ones I've never been to before) show an 'Insecure Connection' page error. I have Avast Premium, but I tried disabling every feature on it, including manually unchecking the 'Enable HTTPS Scanning' option. Nothing has worked. Also, I don't have Avast's VPN feature. Likewise, whenever I toggle HotSpot Shield off, I can access websites normally.

Please help.

Asked by jjones1 1 year ago

Last reply by James 1 year ago

  • Archived

Facebook extremely slow on Firefox after latest update

Just noticed this today, and it seems to be only happening on the Facebook home page. I'll be trying to send a message to someone in the mini messenger pop-up on the bot… (read more)

Just noticed this today, and it seems to be only happening on the Facebook home page. I'll be trying to send a message to someone in the mini messenger pop-up on the bottom, and everything just goes SUPER SLOW. I'll type out a whole paragraph and the message is still being typed out letter by letter by the time I'm already finished typing. I can't switch tabs while this is happening, otherwise the whole message disappears and the page reloads. I also checked Task Manager (Windows 10 64-bit) and the Firefox process has 6 processes running, all at 10% CPU usage, and over 2GB of memory dedicated to it. Once I change tabs away from FB, the CPU usage drops dramatically to less than 5% total

Asked by DDRDiesel 2 years ago

Last reply by jacekiwi 1 year ago