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activeinbox issues

It seems Firefox is only allowing support for activeinbox up to 6.0.34. Activeinbox are aware of issues with this and have allegedly issued version 6.0.38 into the blackh… (read more)

It seems Firefox is only allowing support for activeinbox up to 6.0.34. Activeinbox are aware of issues with this and have allegedly issued version 6.0.38 into the blackhole that is Firefox and are claiming that they're waiting for you to approve it. https://twitter.com/rivergateuk/status/809020714028269569 I've been pestering in them for weeks about this issue but they keep blaming Firefox for not authorising the update. You guys need your heads knocked together to get this sorted!!!

Asked by rivergate 3 years ago

Last reply by the-edmeister 3 years ago

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Brightcove videos play audio, but not video

Windows 7 Home Premium 64-bit SP1 Firefox 50.1.0 Running in safe mode Example: http://www.latimes.com/business/autos/la-fi-hy-chevy-bolt-ev-20161212-story.html?utm_source… (read more)

Asked by angbob 3 years ago

Last reply by angbob 3 years ago

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  • Archived

Firefox crash

Continuing falls browser when viewing the video tab, in which I am not, for example film in the tab and I sit in a social network. Prior to version 50 of these problems w… (read more)

Continuing falls browser when viewing the video tab, in which I am not, for example film in the tab and I sit in a social network. Prior to version 50 of these problems were not

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Asked by Standed 3 years ago

Answered by philipp 3 years ago

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How can I delete bookmarks? Firefox article did not help.

When I try to delete a single outdated bookmark - or multiple outdated bookmarks using the COMMAND key, I receive messages such as, "Error 404"; this article is no longer… (read more)

When I try to delete a single outdated bookmark - or multiple outdated bookmarks using the COMMAND key, I receive messages such as, "Error 404"; this article is no longer available; even a page in Chinese. The outdated bookmarks remain on the list. Is there another way to delete bookmarks other than ways currently described in a Firefox Help article?

Asked by shelterdogwalker 3 years ago

Last reply by cor-el 3 years ago

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Firefox refuses to accept my new Gmail password, it works on gmail

I have updated my password on Gmail. Firefox will no longer sync with Gmail telling me that my password is invalid. I cannot get Firefox to accept a valid Gmail password.… (read more)

I have updated my password on Gmail. Firefox will no longer sync with Gmail telling me that my password is invalid. I cannot get Firefox to accept a valid Gmail password.

Asked by jaybee59 3 years ago

Last reply by cor-el 3 years ago

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Firefox keeps going back to default settings

Usually when I start Firefox, it starts with the settings I have made at the beginning. 1) I have chosen a startup page as default 2) When downloading, I want to be aske… (read more)

Usually when I start Firefox, it starts with the settings I have made at the beginning.

1) I have chosen a startup page as default

2) When downloading, I want to be asked where I want to download

3) I have three active add-ons that make my surfing life easier

About two weeks back, this is what I experience every time I start Firefox after I start my computer, and often it's enough that about an hour has passed since the last time I used/ran Firefox:

1) My chosen homepage doesn't open. Instead I get the two default tabs with the pages that are default after a fresh install of Firefox.

2) The download folder is set to default, instead of the setting that I chose myself.

3) My add-ons are nowhere to be found, and I have to add them all over again.

My work-around is to log in and sync Firefox, but that should not be necessary. Every time I start Firefox, it's back to default settings, and it takes a minute or half a minute for the sync to finish.

I have tried a complete uninstall (including cleaning the Mozilla folder from %appdata%) and then installing Firefox again. But it just doesn't work.

So, help.

Asked by stakleni 3 years ago

Answered by cor-el 3 years ago

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When I use any internet short cut in Firefox 50 all that is displayed is text and no graphics. The location bar displays this type of info: file:///C:/Users/jfo

When I use any internet short cut in Firefox 50 all that is displayed is text and no graphics. The location bar displays this type of info: file:///C:/Users/jfoss/AppData… (read more)

When I use any internet short cut in Firefox 50 all that is displayed is text and no graphics. The location bar displays this type of info: file:///C:/Users/jfoss/AppData/Local/Microsoft/Windows/INetCache/IE/ASA9W3MO/V27OATA1.

All other browsers display normally.

Asked by jfoss 3 years ago

Last reply by jscher2000 3 years ago

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Refresh lasts eight hours, then reverts. Twice.

I was getting "Firefox not responding" message on many webpages I visited. Thirty seconds of downtime per. I refreshed Firefox, only to have it revert suddenly and withou… (read more)

I was getting "Firefox not responding" message on many webpages I visited. Thirty seconds of downtime per. I refreshed Firefox, only to have it revert suddenly and without warning to the previous Firefox about eight hours later. This has happened twice.

Asked by Kentley 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Latest update removed Bookmarks from sidebar -- help!

Latest update to Mozilla removed the Bookmarks I had as a sidebar...help! Have tried several 'fixes' including 'menu', 'customize', bookamarks' at bottom of page, 'hit g… (read more)

Latest update to Mozilla removed the Bookmarks I had as a sidebar...help! Have tried several 'fixes' including 'menu', 'customize', bookamarks' at bottom of page, 'hit green button'...NOTHING works! Aarrghh!

Asked by popspete1951 3 years ago

Last reply by cor-el 3 years ago

  • Archived

I keep getting a message to update to 50.0.2 but I'm already on 50.1.0 (and it doesn't do anything when I click on the restart selection.)

I'm on a Mac, running OS Sierra. Every time I open Firefox I get a Software Update screen that says Update Ready to Install, 50.0.2, but I'm already running 50.1. I've tr… (read more)

I'm on a Mac, running OS Sierra. Every time I open Firefox I get a Software Update screen that says Update Ready to Install, 50.0.2, but I'm already running 50.1. I've tried trashing the version and reinstalling but I always get the message.

Asked by provda 3 years ago

Last reply by cor-el 3 years ago

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  • Archived

Did today's update include a file download from iengibarclaysstockbrockers.com ? mine did and I deleted it.

Was there even an update today? The normal urgent update pop-up appeared and I followed the instructions as usual, including 'restart Firefox' to apply the update. Firefo… (read more)

Was there even an update today? The normal urgent update pop-up appeared and I followed the instructions as usual, including 'restart Firefox' to apply the update. Firefox reopened on the third tab in the browser with an official-looking Firefox page showing congratulations your update is complete and another pop-up saying to download a file: firefox-patch.js from iengibarclaysstockbrockers.com The website doesn't appear to have anything to do with Mozilla or Firefox. The thing that made me question it though was appearing on the third tab instead of the last tab, where it usually does.

Asked by nisacatbo 3 years ago

Answered by Scribe 3 years ago

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Connection is not secure

I have a gray padlock with a yellow triangle and a white exclamation point in it on my hotmail (Outlook) email page in Mozilla. Upon investigation I find that my connecti… (read more)

I have a gray padlock with a yellow triangle and a white exclamation point in it on my hotmail (Outlook) email page in Mozilla. Upon investigation I find that my connection is not secure and that I am vulnerable to man-in-the-middle issues. I have spent parts of the last several days trying to understand (from all that I have found to read about this) and still don't understand or like this. Frankly, some of the info sounds contradictory.

I want my green padlock back. How do I get that?

I've opened my hotmail (Outlook) email in IE and Chrome and the only place I'm seeing this disturbing warning is in Mozilla. I'm a long time Mozilla user and prefer to stay one. But, this connection issue is about to send me to a different browser.

Thxs.

Asked by hubbie 3 years ago

Answered by philipp 3 years ago

  • Solved
  • Archived

Firefox crashes

Crashes happen mostly while running Facebook, especially when using FB messenger/chat and/or when clicking on any links. Sometimes crashes happen on other sites as well, … (read more)

Crashes happen mostly while running Facebook, especially when using FB messenger/chat and/or when clicking on any links. Sometimes crashes happen on other sites as well, but they always happen within 2-5 minutes since the last Firefox update. I have read that Nvidia hardware acceleration may be the cause, but I deactivated it under Options/Advanced/General Settings with no effect. I also tried various settings with Cashed Web Content (override/no override), but that doesn't do anything either.

Asked by Austrian 3 years ago

Answered by philipp 3 years ago

  • Archived

What is wrong with the fonts in firefox?

Recently something has changed in Firefox. Fonts on some pages look awful, others look fine. I have tried resetting firefox, reinstalling firefox, deleting the profile, c… (read more)

Recently something has changed in Firefox. Fonts on some pages look awful, others look fine. I have tried resetting firefox, reinstalling firefox, deleting the profile, changing the font setting nothing works. I've attached an example of the same page in M'soft Edge side by side with Firefox. It seems to only be lower case 'L', both upper and lower case 'i', upper case E, the left hand side of an upper case B, the right hand edge of an uppercase M, left hand edge of a D, an upper case N - all of these are in bold.

Asked by DaddyMagic3000 3 years ago

Last reply by DaddyMagic3000 3 years ago

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  • Archived

Win 7 Pro, current Firefox... I have one FF Browser open. Task manager shows two instances open. How do mI find what has another FF Browser open?

I have Win 7 Pro running on my PC. FF is my default Browser. I open FF and have a few Tabs open( I don't know if this is important for my Question, but what the hay). I … (read more)

I have Win 7 Pro running on my PC. FF is my default Browser. I open FF and have a few Tabs open( I don't know if this is important for my Question, but what the hay).

I have opened up the Windows Task Manager and in the 'Process' Tab, two instances of 'firefox.exe *32' are shown. Task Manager does not give much information as the who/what has a second Browser open.

Any ideas folks?

Asked by Ironshins 3 years ago

Answered by FredMcD 3 years ago

  • Archived

Firefox 50.1 Task Manager Memory over 1GB and growing!task manager memory

I've noticed that the browser becomes to get sluggish on me ever since the update to 50.1 on a Win 7 64-bit. I open task manager and I see it growing and growing under th… (read more)

I've noticed that the browser becomes to get sluggish on me ever since the update to 50.1 on a Win 7 64-bit.

I open task manager and I see it growing and growing under the Memory column over 1GB and growing.

I gotta close the program and restart it. I only have like two or three open tabs, nothing major, just reading text sites without flash or video.

I also tried it without any plugins running, but the same issue. Memory just growing until the browsing become sluggish.

Like I said, I didn't have this issue before the update. Memory would stay around less than 300MB or perhaps less.

Asked by JEFFSD 3 years ago

Last reply by ttonon 3 years ago

  • Solved
  • Archived

Power to my house came on and off a bunch of times and when I started Mozilla it reinstalled itself and i have lost all my data

Power to my apartment came on and off a bunch from the power company working on line in neighborhood. I still have all of my PC files and programs however when I started … (read more)

Power to my apartment came on and off a bunch from the power company working on line in neighborhood. I still have all of my PC files and programs however when I started to get online it wanted to reinstall Firefox. I just thought it was an update or something but it imported my information from Microsoft Explorer. I do not have any of my bookmarks or information on Firefox at least a year's worth of stuff is completely gone. What happened? Can I retrieve a backup of Firefox? or am i just out of luck?

Asked by prcforce 3 years ago

Answered by cor-el 3 years ago

  • Solved
  • Archived

Firefox works fine but some of my games are jerky rather than smooth at times, could Explorer be responsible?

I have Windows 7 on my gaming desktop computer, and have Tiger Woods PGA Tour 08 which played fine on Explorer. Firefox works fine since I installed it, but this game i… (read more)

I have Windows 7 on my gaming desktop computer, and have Tiger Woods PGA Tour 08 which played fine on Explorer. Firefox works fine since I installed it, but this game is now jerky rather than smooth. Could Explorer be interfering? Even if not, would I be at any disadvantage if I uninstall Explorer?

Asked by mjollnir 3 years ago

Answered by FredMcD 3 years ago