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activeinbox issues

It seems Firefox is only allowing support for activeinbox up to 6.0.34. Activeinbox are aware of issues with this and have allegedly issued version 6.0.38 into the blackh… (read more)

It seems Firefox is only allowing support for activeinbox up to 6.0.34. Activeinbox are aware of issues with this and have allegedly issued version 6.0.38 into the blackhole that is Firefox and are claiming that they're waiting for you to approve it. https://twitter.com/rivergateuk/status/809020714028269569 I've been pestering in them for weeks about this issue but they keep blaming Firefox for not authorising the update. You guys need your heads knocked together to get this sorted!!!

Asked by rivergate 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

Brightcove videos play audio, but not video

Windows 7 Home Premium 64-bit SP1 Firefox 50.1.0 Running in safe mode Example: http://www.latimes.com/business/autos/la-fi-hy-chevy-bolt-ev-20161212-story.html?utm_source… (read more)

Asked by angbob 3 years ago

Last reply by angbob 3 years ago

  • Solved
  • Archived

Firefox crash

Continuing falls browser when viewing the video tab, in which I am not, for example film in the tab and I sit in a social network. Prior to version 50 of these problems w… (read more)

Continuing falls browser when viewing the video tab, in which I am not, for example film in the tab and I sit in a social network. Prior to version 50 of these problems were not

bp-1d8fb6fb-ffeb-4f83-8ac4-107ad2161214

Asked by Standed 3 years ago

Answered by philipp 3 years ago

  • Archived

After many attempts, Mozilla Firefox is still crashing on Windows 10 1607

Ever since I got my computer back, I've been experiencing tons of crashes and it's been ticking me off. I've tried everything, from restarting my computer, resetting Fire… (read more)

Ever since I got my computer back, I've been experiencing tons of crashes and it's been ticking me off. I've tried everything, from restarting my computer, resetting Firefox, doing scans, using safe mode, uninstalling and reinstalling Firefox, updating Windows, Windows Defender scans said there were no threats found, tried using Chrome (still got "Aw, Snap"), etc. Absolutely nothing helped. Since November 15, here are all my crash reports filed:

bp-8454a658-4903-4f4d-8a90-2b56f2161214 2016-12-14 4:14 PM bp-41f4ab05-d0e9-4a59-a551-434cc2161214 2016-12-14 3:25 PM bp-d69316ee-4476-4971-847a-9d1582161214 2016-12-13 6:36 PM bp-fa7881ff-2d60-4f46-8737-f36862161214 2016-12-13 6:36 PM bp-b5f6813b-faba-473f-bf30-f408f2161214 2016-12-13 6:34 PM bp-e334e320-b302-44b4-a4a1-9760c2161214 2016-12-13 6:34 PM bp-fdf83909-8c08-4e11-90a0-6b7692161214 2016-12-13 6:32 PM bp-778d1df5-d1cc-411a-93f5-c07a52161213 2016-12-13 5:53 PM bp-75677074-67e0-45b1-a92e-026322161212 2016-12-11 11:36 PM bp-d0f1785c-c0bd-4369-9a16-4e1dc2161210 2016-12-10 2:15 PM bp-19d1dbc3-8c3d-4dcd-a202-1544c2161210 2016-12-09 8:58 PM bp-eed7017a-b1eb-4c67-a358-c45252161209 2016-12-09 12:05 AM bp-325fd51b-9d3c-4a59-9f01-08ef12161209 2016-12-08 9:56 PM bp-1bd7a787-8dc8-47e1-b7f3-52c332161209 2016-12-08 6:10 PM bp-8371b590-282a-4fd3-99d7-3ca292161130 2016-11-29 5:59 PM bp-7fd6c7b1-06a0-4fb1-9d77-8f2472161129 2016-11-29 4:32 PM bp-e0f2372a-8c97-4335-a5d9-663602161128 2016-11-27 7:49 PM bp-6c0dcf5e-662a-42d0-a45e-795e32161128 2016-11-27 7:37 PM bp-1066ff8d-aa2b-4589-86b9-87fa72161126 2016-11-26 1:46 PM bp-b69de006-b15a-433a-8ab6-283552161124 2016-11-24 4:04 PM bp-6bec2522-76be-4714-92a0-3664a2161123 2016-11-22 6:47 PM bp-bde294c7-2ea4-41b3-8cb1-1dc1d2161123 2016-11-22 6:39 PM bp-289f9e59-bcf7-4096-a84e-e4d082161119 2016-11-18 7:12 PM bp-209c33fe-f4cb-40ab-9bbc-624402161119 2016-11-18 7:02 PM bp-39ad67b8-a542-451f-82a9-9baeb2161119 2016-11-18 6:53 PM bp-018e5728-87da-48ae-9bde-836b52161119 2016-11-18 6:45 PM bp-f0313ab3-8db1-4c0c-9c1a-7ddcc2161118 2016-11-18 12:51 PM bp-4e075163-d41c-484d-a393-b29b62161118 2016-11-18 1:35 AM bp-0ce39ba6-42a7-43b7-b691-a30152161118 2016-11-18 12:13 AM bp-b3a3890e-3fb4-428c-a8b1-a25d92161118 2016-11-18 12:12 AM bp-25dbccd2-d53d-4785-88f9-799532161118 2016-11-17 7:05 PM bp-a8a90d49-1291-483a-a556-a83a02161117 2016-11-16 10:57 PM bp-c7417cad-4864-4767-8cc4-e65fc2161116 2016-11-15 10:23 PM bp-08273b86-ed8a-48b7-9c00-eff1f2161116 2016-11-15 10:19 PM bp-814dbf84-0dd7-47d2-9a66-c327e2161116 2016-11-15 9:59 PM

It's been doing this for a while now.

Asked by sabbath99 3 years ago

Last reply by sabbath99 3 years ago

  • Archived

How can I delete bookmarks? Firefox article did not help.

When I try to delete a single outdated bookmark - or multiple outdated bookmarks using the COMMAND key, I receive messages such as, "Error 404"; this article is no longer… (read more)

When I try to delete a single outdated bookmark - or multiple outdated bookmarks using the COMMAND key, I receive messages such as, "Error 404"; this article is no longer available; even a page in Chinese. The outdated bookmarks remain on the list. Is there another way to delete bookmarks other than ways currently described in a Firefox Help article?

Asked by shelterdogwalker 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Firefox refuses to accept my new Gmail password, it works on gmail

I have updated my password on Gmail. Firefox will no longer sync with Gmail telling me that my password is invalid. I cannot get Firefox to accept a valid Gmail password.… (read more)

I have updated my password on Gmail. Firefox will no longer sync with Gmail telling me that my password is invalid. I cannot get Firefox to accept a valid Gmail password.

Asked by jaybee59 3 years ago

Last reply by cor-el 3 years ago

  • Solved
  • Archived

Firefox keeps going back to default settings

Usually when I start Firefox, it starts with the settings I have made at the beginning. 1) I have chosen a startup page as default 2) When downloading, I want to be aske… (read more)

Usually when I start Firefox, it starts with the settings I have made at the beginning.

1) I have chosen a startup page as default

2) When downloading, I want to be asked where I want to download

3) I have three active add-ons that make my surfing life easier

About two weeks back, this is what I experience every time I start Firefox after I start my computer, and often it's enough that about an hour has passed since the last time I used/ran Firefox:

1) My chosen homepage doesn't open. Instead I get the two default tabs with the pages that are default after a fresh install of Firefox.

2) The download folder is set to default, instead of the setting that I chose myself.

3) My add-ons are nowhere to be found, and I have to add them all over again.

My work-around is to log in and sync Firefox, but that should not be necessary. Every time I start Firefox, it's back to default settings, and it takes a minute or half a minute for the sync to finish.

I have tried a complete uninstall (including cleaning the Mozilla folder from %appdata%) and then installing Firefox again. But it just doesn't work.

So, help.

Asked by stakleni 3 years ago

Answered by cor-el 3 years ago

  • Archived

When I use any internet short cut in Firefox 50 all that is displayed is text and no graphics. The location bar displays this type of info: file:///C:/Users/jfo

When I use any internet short cut in Firefox 50 all that is displayed is text and no graphics. The location bar displays this type of info: file:///C:/Users/jfoss/AppData… (read more)

When I use any internet short cut in Firefox 50 all that is displayed is text and no graphics. The location bar displays this type of info: file:///C:/Users/jfoss/AppData/Local/Microsoft/Windows/INetCache/IE/ASA9W3MO/V27OATA1.

All other browsers display normally.

Asked by jfoss 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Refresh lasts eight hours, then reverts. Twice.

I was getting "Firefox not responding" message on many webpages I visited. Thirty seconds of downtime per. I refreshed Firefox, only to have it revert suddenly and withou… (read more)

I was getting "Firefox not responding" message on many webpages I visited. Thirty seconds of downtime per. I refreshed Firefox, only to have it revert suddenly and without warning to the previous Firefox about eight hours later. This has happened twice.

Asked by Kentley 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Latest update removed Bookmarks from sidebar -- help!

Latest update to Mozilla removed the Bookmarks I had as a sidebar...help! Have tried several 'fixes' including 'menu', 'customize', bookamarks' at bottom of page, 'hit g… (read more)

Latest update to Mozilla removed the Bookmarks I had as a sidebar...help! Have tried several 'fixes' including 'menu', 'customize', bookamarks' at bottom of page, 'hit green button'...NOTHING works! Aarrghh!

Asked by popspete1951 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Firefox crashes

Hello! This box comes up every time I try to open Firefox. and my Crash ID: bp-8491916a-53fa-4520-b4ae-3464d2161216 I tried uninstall and then a clean install. It wont … (read more)

Hello! This box comes up every time I try to open Firefox. and my Crash ID: bp-8491916a-53fa-4520-b4ae-3464d2161216

I tried uninstall and then a clean install. It wont work. What can I do??

Asked by sakhawat 3 years ago

Last reply by cor-el 3 years ago

  • Archived

I keep getting a message to update to 50.0.2 but I'm already on 50.1.0 (and it doesn't do anything when I click on the restart selection.)

I'm on a Mac, running OS Sierra. Every time I open Firefox I get a Software Update screen that says Update Ready to Install, 50.0.2, but I'm already running 50.1. I've tr… (read more)

I'm on a Mac, running OS Sierra. Every time I open Firefox I get a Software Update screen that says Update Ready to Install, 50.0.2, but I'm already running 50.1. I've tried trashing the version and reinstalling but I always get the message.

Asked by provda 3 years ago

Last reply by cor-el 3 years ago

  • Solved
  • Archived

Did today's update include a file download from iengibarclaysstockbrockers.com ? mine did and I deleted it.

Was there even an update today? The normal urgent update pop-up appeared and I followed the instructions as usual, including 'restart Firefox' to apply the update. Firefo… (read more)

Was there even an update today? The normal urgent update pop-up appeared and I followed the instructions as usual, including 'restart Firefox' to apply the update. Firefox reopened on the third tab in the browser with an official-looking Firefox page showing congratulations your update is complete and another pop-up saying to download a file: firefox-patch.js from iengibarclaysstockbrockers.com The website doesn't appear to have anything to do with Mozilla or Firefox. The thing that made me question it though was appearing on the third tab instead of the last tab, where it usually does.

Asked by nisacatbo 3 years ago

Answered by Scribe 3 years ago

  • Solved
  • Archived

Connection is not secure

I have a gray padlock with a yellow triangle and a white exclamation point in it on my hotmail (Outlook) email page in Mozilla. Upon investigation I find that my connecti… (read more)

I have a gray padlock with a yellow triangle and a white exclamation point in it on my hotmail (Outlook) email page in Mozilla. Upon investigation I find that my connection is not secure and that I am vulnerable to man-in-the-middle issues. I have spent parts of the last several days trying to understand (from all that I have found to read about this) and still don't understand or like this. Frankly, some of the info sounds contradictory.

I want my green padlock back. How do I get that?

I've opened my hotmail (Outlook) email in IE and Chrome and the only place I'm seeing this disturbing warning is in Mozilla. I'm a long time Mozilla user and prefer to stay one. But, this connection issue is about to send me to a different browser.

Thxs.

Asked by hubbie 3 years ago

Answered by philipp 3 years ago

  • Archived

What is wrong with the fonts in firefox?

Recently something has changed in Firefox. Fonts on some pages look awful, others look fine. I have tried resetting firefox, reinstalling firefox, deleting the profile, c… (read more)

Recently something has changed in Firefox. Fonts on some pages look awful, others look fine. I have tried resetting firefox, reinstalling firefox, deleting the profile, changing the font setting nothing works. I've attached an example of the same page in M'soft Edge side by side with Firefox. It seems to only be lower case 'L', both upper and lower case 'i', upper case E, the left hand side of an upper case B, the right hand edge of an uppercase M, left hand edge of a D, an upper case N - all of these are in bold.

Asked by DaddyMagic3000 3 years ago

Last reply by DaddyMagic3000 3 years ago

  • Archived

Bad news first: This tab has crashed

So my browser keeps crashing every time i use some kind of website with video (Other than Yourube). Here are some crash reports: bp-9ed33302-f892-46e2-a155-18c182161216 b… (read more)

So my browser keeps crashing every time i use some kind of website with video (Other than Yourube). Here are some crash reports: bp-9ed33302-f892-46e2-a155-18c182161216

bp-24e647d8-8cd2-4486-a76b-e9aa82161216

bp-9e16e2e9-9457-4118-93b2-b7e852161216

bp-830fdf42-9f7a-4353-be3b-9a6962161216

bp-5637ebb4-3cc2-4746-a3d8-649272161216

Asked by MarshalDoge 3 years ago

Last reply by FredMcD 3 years ago

  • Solved
  • Archived

Win 7 Pro, current Firefox... I have one FF Browser open. Task manager shows two instances open. How do mI find what has another FF Browser open?

I have Win 7 Pro running on my PC. FF is my default Browser. I open FF and have a few Tabs open( I don't know if this is important for my Question, but what the hay). I … (read more)

I have Win 7 Pro running on my PC. FF is my default Browser. I open FF and have a few Tabs open( I don't know if this is important for my Question, but what the hay).

I have opened up the Windows Task Manager and in the 'Process' Tab, two instances of 'firefox.exe *32' are shown. Task Manager does not give much information as the who/what has a second Browser open.

Any ideas folks?

Asked by Ironshins 3 years ago

Answered by FredMcD 3 years ago

  • Archived

Firefox crashes

Crash report appears when opening the browser. I can't send report with mistakes and several crash report windows appear when I press the Send Report button. Browser neve… (read more)

Crash report appears when opening the browser. I can't send report with mistakes and several crash report windows appear when I press the Send Report button. Browser never opens. Crash ID: bp-26828d91-7ff8-4930-b1f4-48c252161216

Asked by Edu10Mozilla 3 years ago

Last reply by FredMcD 3 years ago