Showing questions tagged: Show all questions
  • Archived

Firefox v19.02 keeps asking me to Choose User Profile each startup, and forgets the prior User Profile

Been using Firefox for years, just started having issues with it not being able to keep my bookmarks. Tried the entire help section for this issue, but it did not fix it… (read more)

Been using Firefox for years, just started having issues with it not being able to keep my bookmarks. Tried the entire help section for this issue, but it did not fix it. So I uninstalled and reinstalled v19.0.2.

Now each time I open firefox it asks me to Choose User Profile and none of the earlier profiles are in the selection area. So I create a new profile. When I close Firefox and open Firefox again, whether or not I restart my computer, the Choose User Profile box comes up again. But the profiles are in the folder location "profiles". Any suggestions?

Asked by Userprofile 7 years ago

Last reply by ckielstra 6 years ago

  • Archived

I keep getting text blur / distortion

Recently parts of the text but not all the text on a webpage has started to blur or distort. Sometimes this distortion moves to the right. If i hover my mouse over the di… (read more)

Recently parts of the text but not all the text on a webpage has started to blur or distort. Sometimes this distortion moves to the right. If i hover my mouse over the distortion or scroll the page it disappears. This is especially annoying on Facebook ect. I have not noticed this problem in IE or Chome but i havn't used either for prolonged periods to be honest. It's hard to test what causes it because the problem is intermittent, Facebook is affected the worst but have had this problem on other websites including this form and even in the Addon menu.

I have tried, running in safe mode, disabling plugins and clearing the cache none of which have solved the problem.

here's a screenshot of the distortion: http://img5.imageshack.us/img5/2128/facebookblur.png

Asked by JWest28 7 years ago

Last reply by smartybritches 7 years ago

  • Archived

Document Expired

i've been using Firefox since FF12 (now ff19) and every time i use a search function on a site eg winehq and select a link from the results then click on the back button … (read more)

i've been using Firefox since FF12 (now ff19) and every time i use a search function on a site eg winehq and select a link from the results then click on the back button i am immediately hit with the Document expired page and have to click on try again then resend regardless of the browser.sessionstore.postdata setting which is currently at -1, i have searched for an answer and it seems that many users of firefox have the same problem and all given the same answer to set the browser.sessionstore.postdata to -1 which clearly does not work. Please give us a way to turn off this annoyance.

Asked by shadowwraith 7 years ago

Last reply by iamalta 7 years ago

  • Archived

How do I correct a "This page requires AC_RunActiveContent.js." error?

The error occurs when we get ads, primarily on Juno.com. Is this a problem with Mozilla Firefox, or with the ad files? How can I correct the problem? … (read more)

The error occurs when we get ads, primarily on Juno.com. Is this a problem with Mozilla Firefox, or with the ad files? How can I correct the problem?

Asked by rosenbergb 7 years ago

Last reply by cor-el 7 years ago

  • Archived

How do I stop automatic loading of the next page as I scroll to the bottom of an internet page that has a number of pages?

When I search with Google, as I scroll to near the bottom of the page, the next page of results automatically loads. I can never get to and use the similar searches, or "… (read more)

When I search with Google, as I scroll to near the bottom of the page, the next page of results automatically loads. I can never get to and use the similar searches, or "Searches related to ***", which are at the bottom of the page, as the next page loads and focuses at the top of that next page. Also, there is a bar with the page number, and a field with a "Jump to" command with a pop down arrow with page numbers, and up and down arrows beside it which go up or down one page if used.

This does not happen with, say, Bing, nor if I use Int Expl (aagh).

I have no autopage type of add-ons, or plugins.. I may have had an add-on at one time. There are a bunch of autopager "strings", or lines, in about:config. How do you remove them, if that is the problem?

How do I stop this from happening? It is extremely annoying.

Thanks,

SK

Asked by sk302 7 years ago

Last reply by philipp 7 years ago

  • Archived

A "window ' appears on desktop stating "Expresssettings" and I cannot get rid of it wvwn though I haven't opened Firefox

When i "awaken" the computer, a small "window' appears that shows the Fire fox logo and is headed "express settings'. Where the space for entering any choices are to be m… (read more)

When i "awaken" the computer, a small "window' appears that shows the Fire fox logo and is headed "express settings'. Where the space for entering any choices are to be made, it is all black and I cannot "X" it out or close tha the window.

Asked by acskip 7 years ago

Last reply by philipp 7 years ago

  • Archived

Ctrl+Shift+T Creates Hidden Icon

Before whenever I pressed ctrl+shit+t it would just open my most recently closed tab, but now for some reason it reduces Firefox into the hidden icon folder in the right … (read more)

Before whenever I pressed ctrl+shit+t it would just open my most recently closed tab, but now for some reason it reduces Firefox into the hidden icon folder in the right side of the taskbar(next to the wifi and battery). Has anyone else had this problem?

Asked by tallfreak 7 years ago

Last reply by cor-el 7 years ago

  • Archived

How to disable the built-in PDF viewer and use another viewer

I want to open PDF files in Acrobat Reader as it does in Explorer and earlier in Firefox. There is a support message about this issue but it is not applicable to me (wron… (read more)

I want to open PDF files in Acrobat Reader as it does in Explorer and earlier in Firefox. There is a support message about this issue but it is not applicable to me (wrong version?) When I go to Tools I can chose Plug in modules but there is no entry PDF. There is an entry Acrobat Reader but when I press Settings there is nothing to change.

My basic problem is that I can not save PDF-files as PDF when the are read inte Firefox.

(I have no idea whether the trobleshooting info below is correct, I used the automatic feature)

Asked by Gunnar24 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Why has my Yahoo Mail Classic page omitted the sign-out option ?

Suddenly, as of today, My Yahoo Mail Classic page no longer has a sign-out option. There was also a freezing today as I was deleting extra contacts. Why is the Yahoo Ma… (read more)

Suddenly, as of today, My Yahoo Mail Classic page no longer has a sign-out option. There was also a freezing today as I was deleting extra contacts. Why is the Yahoo Mail page suddenly a problem ?

Asked by vuyiswa 7 years ago

Last reply by iamjayakumars 7 years ago

  • Archived

Google homepage hijacked and settings disappear. Why?

Everytime I start computer Mozilla becomes homepage. I am signed out of yahoo and gmail and FB. Bookmarks and add-ons all disappear. Ran ZoneAlarm scan and Windows scan.… (read more)

Everytime I start computer Mozilla becomes homepage. I am signed out of yahoo and gmail and FB. Bookmarks and add-ons all disappear. Ran ZoneAlarm scan and Windows scan. Shows nothing. What do I do?

Asked by karenal 7 years ago

Last reply by cor-el 7 years ago

  • Archived

I can't change or restore my search engine tool

I have tried everything to fix my search engine tool in the upper right corner of my tool bar but have been unable to change, add, or even restore it to the default setti… (read more)

I have tried everything to fix my search engine tool in the upper right corner of my tool bar but have been unable to change, add, or even restore it to the default settings. I think I may have downloaded an add-on that conflicted somehow and changed my search engine and deleted all the rest, that would have been fine if only I could restore the defaults. I even restore firefox entirely to see if that would fix the problem, which it did not. The only other option I have next is completely uninstall and reinstall Firefox, but I really don't want to do that because I will lose all my bookmarks. Please can someone help me with this if possible.

Asked by phoenixraintaj 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Google Drive is unable to connect to my laptop!

Hi, It's only a couple of days my google drive is not connecting to my laptop, before that everything was alright. What's wrong with it, I don't know. Can anybody please … (read more)

Hi,

It's only a couple of days my google drive is not connecting to my laptop, before that everything was alright. What's wrong with it, I don't know.

Can anybody please help me on this issue?

Regards,

Cyberkhan

Asked by Cyberkhan 7 years ago

Last reply by powderjockey 7 years ago

  • Archived

cannot remove firefox from my programs why?? i need to uninstall it as it is not running

firefox got slower and slower and eventually stoped running on my desktop. I tried to uninstall it in my control panel and it wouldnt. I have also tried all the other m… (read more)

firefox got slower and slower and eventually stoped running on my desktop. I tried to uninstall it in my control panel and it wouldnt.

I have also tried all the other methods suggested on your help page and I still cannot uninstall/remove. I need to do this to reinstall an updated version

what can I do ????? Remembering that i have allready tried what was suggested on your help pages

Thanks.

Asked by Dokat 7 years ago

Last reply by alan_r 7 years ago

  • Archived

save as html default

Until last week, if I asked Firefox to save a page, the default was as html. Now all of a sudden it is txt! Useless, loses everything, and I keep forgetting to force it t… (read more)

Until last week, if I asked Firefox to save a page, the default was as html. Now all of a sudden it is txt! Useless, loses everything, and I keep forgetting to force it to html, How can I change the default to what it has always been? (And why in the world was it changed???) I'll go ahead and let the checker get the troubleshooting info, but don't see how that is likely to help. Bob Wilson

Asked by rlwilsonjr 7 years ago

Last reply by user633449 7 years ago

  • Archived

web pages get messed up; I clear "Recent History" and that works but what's going on?

Every couple days, certain web pages look all messed up (as though HTML layout isn't working; more like lines of text and no formatting -- Facebook & Huffington Post … (read more)

Every couple days, certain web pages look all messed up (as though HTML layout isn't working; more like lines of text and no formatting -- Facebook & Huffington Post are often problems) or pages won't load content I know should appear (like Google Maps). Somehow I figured out a few months ago that if I clear the "Recent History," it fixes the problem. But I'm tired of doing this, sometimes several times a day, because I have to reenter passwords or user names on open pages. I did reinstall Firebox months ago but that had no effect. What is happening and why? (At one point, I thought it was a Java problem but I don't even know what Java is.) Can you fix it?

Asked by JMSB 7 years ago

Last reply by cor-el 7 years ago