All Products Support Forum

I'm having trouble using my bank's website. Sometimes I can't log on (error messages) or I can log on and can't use certain features. The bank is Regions. The site works with other browsers. Is there some setting on the latest Firefox that needs to be adjusted? The articles I've read don't help. Thanks.

Site (https://www.pinerolo.news/

The animated images of the articles are loaded once every 3. On Chrome Android I have no problem.

I solve it manually by resizing the page, so they load.

Where could the problem be? In the animation of their site? Do you have any advice on a fix?

Is there a way to turn off tracking URL fragment insertion from the release notes page when clicking "What's New" in the Firefox update modal?

When I click "What's New" in this modal (see Screenshot 1), it loads the release notes page for my current version (although it really should load the release notes page for the version it wants me to upgrade to, but that's another issue altogether), and inserts a bunch of tracking URI fragments onto the URL (see Screenshot 2).

Is there a way (in Settings, about:config, Windows Registry, etc.) to disable that fragment insertion?

Hello. For some unknown reason, when I open "New Funclub Casino" everything runs just fine: login, search, funding, history, etc... However, when I click on a game to play, it begins to open a new page to load, immediately stops and displays "Device or Browser not supported." I can't pinpoint a reason nor have any explanation as to why this just started happening when everything functioned perfectly fine without any issues in the past. What am I missing or not aware of that's changed?

Thank You, Jeff Billo (Soltarius7)

Apparently I have got Malware. I keep getting ad pop-ups on what ever I'm doing, it doesn't matter if I'm online or not. I have installed all kinds of adblocks nothing works. I have disabled Chrome like the internet says to. Still getting them. They are easy to get rid of but very annoying. Please help me. I don't want to restore to factory.

Yesterday on my linux computer I noticed that my container setup ise back to the default setting. Now I'm using my windows laptop, and it is als back to the defaults. I'm afraid the same thing will happen when I start using my windows desktop. Should I poll the network cable and delete my firefox sync data, so I can hopefully save my containers setup? Or is this not going to help, and I'm fucked anyway :)

My Firefox browser is somehow corrupted with foreign language features. See in the picture that much of the text is in English - the selected and preferred language. It is what the Settings are set to. But notice that bits and pieces are in some other language. I recently made a trip to Spain and used translation features while there - but those was all reset to English. I've gone into Troubleshooting mode; I've restarted; I've reset and restarted. But I can't seem to get rid of the gibberish. WTH!!!! All copies of Firefox, on all owned Mac machines (i-Phone; Mac Mini; I-Mac Pro; I pads) are set to English. About the only thing I haven't done it uninstall and reinstall Firefox. Thanks for any help you can offer.

I use google as my default firefox home page on my HP laptop. recently a second tab opens at the same time. "how to set the home page" --I've tried closing it and restarting the laptop, but it continues to pop up every time I open firefox as a 2nd tab. I am/was happy with my homepage opening to google. How can I get rid of this second tab. thanks

I'm having trouble using a particular site, that I used to be able to in particular clicking on sub menu's from a context menu if that is the correct term, meaning I cannot click an item/button to reveal a menu below it. From the image supplied there are 2 'menu's' with a < character that when clicked should reveal a sub menu of items, works in Edge/Chrome etc.. the only extension I have is Keeper.

I have firefox updates set to auto. But I want them to load updates when im not using the browser. What currently happens is I open the browser only to get shanghaid by the update process. I dont want that. when I open the browser I want to go straight to what i am doing. I dont want to have to sit there and wait while the browser updates. If it did updates once a month or less it wouldnt be such an issue but the damn browser is updating every few days or even every day and it always wants to do it when I want to do my own work. IS there not a way for the browser to update while im asleep at 3 am? When Im not wanting to use it. Its so irritating. It causes me to not bother with updates. I dont want to comply. When IM given a choice for any updating I set updates to install in the early hours when Im not inconvenienced by it. How can I do this with firefox?

All downloads I make inside of Firefox are automatically failing, with "Failed" message. This only happens in Firefox, Microsoft Edge downloads are perfectly fine. I've tried starting in troubleshoot mode, disabling anti-virus, clearing cache and downloads, rebooting PC.

Some recent changes in PC include: changing TEMP and TMP system variables to another drive (I've changed them back to C drive, had no effect) and making C drive a dynamic disk. Yesterday downloads were working fine. Thanks in advance.

Hi, first the last update tried a few times over some days to install. Never got confirmation that it has been installed successfully. When I go to "About Firefox" I'm getting the information that I'm using the latest version.

Now I have problems, mainly when using facebook (especially when I try to play games through facebook) that Firefox uses enormous amounts of CPU and Memory. This does not happen all the time but at least in 70% of tries. I attached 2 screenshots

If this happens I'm not able to close Firefox the normal way but have to kill the process in the task manager.

Any quick help would be appreciated. I would also like to know if I'm the only one experiencing this or if it's a common problem.

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?

Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until now (as of yesterday). Now it won't search, a verify you're human window comes up, and I have to keep clicking squares, which I do - but then it says to allow cookies and start over. Well I don't want to allow cookies (I assume it's one of the options I have thru Firefox to block cookies), and I can't find where to allow cookies even if I did (I went to Firefox preferences etc) and I don't want to disable my VPN. Maybe I should mention that I just added or started a Mozilla account, as I have had immense trouble with my aol emails, and am trying to move everything over to a gmail account. My sign in to Firefox was the aol email, and I had to (try, I thought I did it) add another account, which I think I did successfully. So it was right after that, that all this started. Help please! Thank you!

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed today and aren't part of what I need to restore.

How do I get my tabs back? I've seen no 'restore previous session' option. My laptop only shows the few I have open now. What do I do to restore them?