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A "success" page starts instead of my home page

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your brows… (read more)

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your browser settings have been restored to their defaults. If this didn’t fix your issue, learn more about what you can do. Restore all windows & tabs Restore only the ones you want

Asked by rbunger 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

This video can't be played

When attempting to play some videos with Firefox browser, mainly from X (Twitter) I receive "This video can't be played." However, I can't play them with Safari either. B… (read more)

When attempting to play some videos with Firefox browser, mainly from X (Twitter) I receive "This video can't be played." However, I can't play them with Safari either. But it will play on Safari on another computer. I don't know what is wrong. Could it be some settings on my computer? I'm not a computer ace but know some things. Thank You for any help/ advice.

Asked by Clay 6 months ago

Last reply by zeroknight 6 months ago

Losing all tabs when closing FF on MacOS with the red cross at the top left

Hi, I use the latest FF for MacOS. When I "close" Firefox by clicking the red cross in the top left corner of the window, I lose all open tabs when I start again despit… (read more)

Hi,

I use the latest FF for MacOS.

When I "close" Firefox by clicking the red cross in the top left corner of the window, I lose all open tabs when I start again despite having the option of restoring the previous session checked. When I "close" the whole thing (right click on FF in the Dock, Quit, and then re-open), all my tabs are back normally.

So basically every time i click this red cross, by mistake or not, I lose anything that's open.

Feels like I did not have this issue before.

Anyone has a workaround or experiences a similar issue?

Thanks!

Asked by AussieUser 6 months ago

Last reply by cor-el 5 months ago

Firefox v123 Snap on UbuntuStudio 22.04 only works in Safe Mode

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe… (read more)

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe Mode. Snap.io lists only the latest version of Firefox so I was unable to ask snap to revert to the previous release (prior to 5 Mar 24) and by the time I had tried to investigate the previous version was no longer cached. I did not see a way to force a fresh download of firefox from the latest channel on snap.io.

I tried the snap beta channel for v124, but that exhibited the same problems.

I tried adding a symbolic link to colors.css after seeing firefox complaining that it could not be found when started from the command line. That removed the error/warning message but did not clear the problem with normal mode.

I use the en-GB locale extension only. The technical details about my PC are as follows:

  • Operating System: Ubuntu Studio 22.04
  • KDE Plasma Version: 5.24.7
  • KDE Frameworks Version: 5.92.0
  • Qt Version: 5.15.3
  • Kernel Version: 6.5.0-25-lowlatency (64-bit)
  • Graphics Platform: X11
  • Processors: 12 × AMD Ryzen 5 7600 6-Core Processor
  • Memory: 30.5 GiB of RAM
  • Graphics Processor: RAPHAEL_MENDOCINO

I have now downloaded v123 and installed it in my local home directory, and that version is working well. I have removed the firefox channel via snap. It is likely to be a fault in the construction of the snap for v123 that was not present for v122 prior to 5 Mar 24.

Asked by Emma 5 months ago

Last reply by jonzn4SUSE 5 months ago

How delete Google as the default search engine

Tell me how to delete Google as the default search engine & replace it with another one. If I can't do this I will remove Firefox and also the Mozilla VPN from all m… (read more)

Tell me how to delete Google as the default search engine & replace it with another one. If I can't do this I will remove Firefox and also the Mozilla VPN from all my computers. I have used Firefox for years and supported Mozilla. As far as I'm concerned you people have lost your way if you do not give people the option to change their default search engine.

Asked by Gloeb's Firefox for Mac 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

CyberArk Extension ID

I'm looking to allow the CyberArk extension for FireFox, via our GPO. I am not seeing the application ID for the extension, which is needed. I'm hoping that you folks ca… (read more)

I'm looking to allow the CyberArk extension for FireFox, via our GPO. I am not seeing the application ID for the extension, which is needed.

I'm hoping that you folks can provide that ID.

Thanks!

Asked by dlacivita 5 months ago

Last reply by cor-el 5 months ago

Firefox open multiple sites

If I had multiple FIREFOX windows running, and closed FIREFOX down (not the multiple sessions, but the FIREFOX window) when I reopened Firefox all the sessions would star… (read more)

If I had multiple FIREFOX windows running, and closed FIREFOX down (not the multiple sessions, but the FIREFOX window) when I reopened Firefox all the sessions would start back up, even if I rebooted the computer. My HD failed, and now with the new system, I'm back to one Firefox opening with the home screen. How do I restore this feature?

Asked by Frank D. 5 months ago

Last reply by cor-el 5 months ago

I want to stop firefox from dowmloading files when I just ask to open them

I had this problem in my last computer and I wasn't smart enough to keep the answer. Every time I look at a file, firefox downloads a copy even though all I asked to do … (read more)

I had this problem in my last computer and I wasn't smart enough to keep the answer. Every time I look at a file, firefox downloads a copy even though all I asked to do was open it. What do I have to do to stop the downloads?

Asked by Dick39 5 months ago

Last reply by Terry 5 months ago

Firefox will not open my msn.com email. Works fine on Chrome

Suddenly I cannot open my msn.com email service. I just get a blank page. I opened Chrome and the email opened promptly. Could it have become Blocked...if so, where wo… (read more)

Suddenly I cannot open my msn.com email service. I just get a blank page. I opened Chrome and the email opened promptly. Could it have become Blocked...if so, where would the list be, OR where can I check to see if that is the case. All other tabs open just fine

Asked by rogerbintz 5 months ago

Last reply by cor-el 5 months ago

Unify the operation logic of opening links and bookmarks in the background

To open a link of a website in the background tab is CTRL+click, why is it that to open a bookmark of the bookmark toolbar in the background tab is CTRL+shift+click. It i… (read more)

To open a link of a website in the background tab is CTRL+click, why is it that to open a bookmark of the bookmark toolbar in the background tab is CTRL+shift+click. It is confusing! A bookmark is a link! For comparison, both of them are CTRL + click in chromium. BTW, there is no explanation in advanced configuration preferences.

Asked by Heporis 4 months ago

Last reply by cor-el 4 months ago

What and where is my Security Key and how do I touch it?

Please see the attached image. Firefox believes I have a security key. What is a security key? Where do I find it? Why does Firefox think I have one? And why is the… (read more)

Please see the attached image.

Firefox believes I have a security key.

What is a security key? Where do I find it? Why does Firefox think I have one?

And why is there no helpful information to explain this confusing UX?

Asked by kurrent93 4 months ago

Last reply by zeroknight 4 months ago

You're offline (NO! I'm NOT)

I've tried EVERYTHING I can think of to fix this issue. When 'trying' to open a YouTube video in Firefox, I'm 'informed' that I'm offline - try reconnecting (or something… (read more)

I've tried EVERYTHING I can think of to fix this issue. When 'trying' to open a YouTube video in Firefox, I'm 'informed' that I'm offline - try reconnecting (or something like that). I'm NOT offline. Three other browsers have NO problem opening these YouTube videos; it's only Firefox. Can someone PLEASE come up with a REAL resolve to this issue? I don't want to give up on Firefox and go back to Chrome. But this issue is VERY annoying. Thanks to anyone who can provide constructive resolution(s). AL R.

Asked by Al Roglin 5 months ago

Last reply by zeroknight 5 months ago

How do I stop Pocket?

I don't like, or use, social media, I don't want a robot telling me what I should be interested in. I have tried on numerous occassions to stop Pocket appearing on Fire… (read more)

I don't like, or use, social media, I don't want a robot telling me what I should be interested in. I have tried on numerous occassions to stop Pocket appearing on Firefox. All have failed.

Does Mozilla not allow me to stop Pocket?

Asked by cvhorie 5 months ago

Last reply by TyDraniu 5 months ago