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Firefox freezes/stall/slow after idle for a while

After some time of idle, i.e. leave the computer for some time, say over night. No suspend or hibernate. Back to the computer next morning, unlock. Then Firefox appears f… (read more)

After some time of idle, i.e. leave the computer for some time, say over night. No suspend or hibernate. Back to the computer next morning, unlock. Then Firefox appears frozen/hang, can't switch tab (clicking tab has no response, but not really frozen, sometimes responses after dozens of seconds of lag), page also has no response. Then after around half to 2 minutes, everything back to normal.

During the "hang", CPU load is load, no memory stress (swapping/paging).

Environment:

Firefox 123.0 (64-bit), (actually it bothered me for years)

Linux 6.6.15-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.6.15-2 (2024-02-04) x86_64 GNU/Linux

``` lsb_release -a No LSB modules are available. Distributor ID: Debian Description: Debian GNU/Linux trixie/sid Release: n/a Codename: trixie ``` Not related to particular Linux and/or kernel version.

CPU: Intel or AMD, not related. RAM: 64GB/96GB, free memory more than enough.

I will gather more detailed info later.

Asked by Terrance_h 1 month ago

Last reply by jonzn4SUSE 1 month ago

Little purple icon in upper left corner obscures important controls

Over the last week, a little purple icon appears in upper left corner of my firefox browser, it looks like a person viewing a screen. It sits right on top of the red-yell… (read more)

Over the last week, a little purple icon appears in upper left corner of my firefox browser, it looks like a person viewing a screen. It sits right on top of the red-yellow-green circles that allow me to minimize, enlarge, or close the browser, and renders Firefox unusable. How do I get rid of it?

Asked by anthony105 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

location permission

I have been dealing with https://www.mynylottery.org/portal/ for weeks trying to get their software to recognize my location, required to place subscriptions on their sit… (read more)

I have been dealing with https://www.mynylottery.org/portal/ for weeks trying to get their software to recognize my location, required to place subscriptions on their site. I have switched off every safety and restriction in settings to open the computer to their search for my location. I finally got them on the phone and they told me that for a reason they don't understand, Firefox is the only browser that is currently giving them problems. It refuses to allow them to pinpoint location of the connecting computer either via wi-fi or ethernet connection. Please provide some guidance and if necessary, contact the NYS lottery to solve the problem.

David Campbell

Asked by weary 1 month ago

Last reply by zeroknight 1 month ago

Incomplete sync. Why didn't my tabs/site pages transfer? They were marked for syncing.

My Subject pretty well says it. I'm trying to transfer by syncing my desktop Firefox with the Firefox 124 on a newly installed Kubuntu on a new laptop. I have all these… (read more)

My Subject pretty well says it. I'm trying to transfer by syncing my desktop Firefox with the Firefox 124 on a newly installed Kubuntu on a new laptop. I have all these functions synced ON. The recent history but not the long-term history, passwords (thank heavens), and all bookmarks got transferred, but not the open tabs/pages. I've done the desktop sync followed by the laptop sync a few times, still without the tabs' transferring. How do i get those transferred?

Asked by FreeInformation 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox locks up after downloading file

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, cl… (read more)

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, click Save and then Firefox freezes up for a while, maybe a minute or two. Pages won't scroll. I can't switch tabs. I can bring up a different firefox window and it redraws its contents, but I can't scroll or do anything else.

This didn't happen a month ago, then one day after a system upgrade, it happens every time. I'm using FF 123.0.1 on Arch Linux. 64GB RAM, so it's not a memory shortage. I have upgraded one or two times more since the upgrade when this appeared. Chromium is not affected, Thunderbird is fine, and all other software continues to be fine as before, including when saving files. Only FF has this problem.

What is the problem and solution? Are there ways to gather more info to diagnose the problem, if needed?

Asked by Daren Scot Wilson 1 month ago

Last reply by zeroknight 1 month ago

Allow certain extensions to run only in private windows

I want certain extensions to be able to run in private windows, but not in normal windows. For example, I would browse normally without a VPN extension, and when I open a… (read more)

I want certain extensions to be able to run in private windows, but not in normal windows. For example, I would browse normally without a VPN extension, and when I open a private window, the VPN extension would be enabled.

Asked by Strong Sand 1 month ago

Last reply by zeroknight 1 month ago

on most current macbook, when opening downloaded PDF, it does not open in my selected PDF preference

on most current macbook, when opening downloaded PDF, it does not open in my selected PDF preference. i have it set for my preferred PDF reader, yet it opens with a compl… (read more)

on most current macbook, when opening downloaded PDF, it does not open in my selected PDF preference. i have it set for my preferred PDF reader, yet it opens with a completely different one. i have checked all settings i can think of bot on the mac and in firefox, and am flummoxed. all i am finding are windows articles with help, and i checked those too but still nadda. anyone else have any suggestions?

Asked by ravencroftgraphics3d 1 month ago

auto play block is no longer working Firefox 123.0 Linux

Auto play blocking is no longer working. media.autoplay.block-event.enabled true media.autoplay.blocking_policy 3 [tried 2] media.autoplay.default 5 [tried values] A… (read more)

Auto play blocking is no longer working.

media.autoplay.block-event.enabled true media.autoplay.blocking_policy 3 [tried 2] media.autoplay.default 5 [tried values]

Anyone have good values that block auto playing videos?

Asked by Galen Thurber 1 month ago

Last reply by Terry 1 month ago

Returning to the original web page returns the cursor to the top.

I'm running Firefox 123.0.1 on Linux Mint 21.2. Something changed after my last update. I visit a number of web sites at which I scroll down a window to a link, click on … (read more)

I'm running Firefox 123.0.1 on Linux Mint 21.2. Something changed after my last update. I visit a number of web sites at which I scroll down a window to a link, click on it to open it, read that link, and then return to the previous page. Examples are news sites like slashdot.org, associated press, or arcamax. Firefox used to return to the place in the original site page where I had clicked on a link. Now, it returns to the top of the original site page, and I have to scroll down again to where I had clicked on a link. I can right click on a link, open a new tab, and then close that tab, but that requires multiple clicks, and I used to just click/click. Is there a way to set up Firefox to go back to the previous behavior? Thanks in advance. ;

Asked by wmichaelb 1 month ago

Last reply by zeroknight 1 month ago

Bookmarks Gadget

The Bookmarks Gadget (under Add Gadgets) appears to have been hijacked. I have dozens of bookmarks and now every single one of them redirects me to https://12jav.net/. I … (read more)

The Bookmarks Gadget (under Add Gadgets) appears to have been hijacked. I have dozens of bookmarks and now every single one of them redirects me to https://12jav.net/. I tried clearing all browsing data, logging out/in, and reinstalling the gadget. It seems to have happened after installing the latest version of Firefox, and reverting to an earlier version did not help either. Can you please look into this? Thank you.

Asked by rs03ali 1 month ago

Last reply by cor-el 1 month ago

problems opening firefox after updating windows 10 with (KB5035845) and 10.0.19041.4163

Windows Updates (KB5035845) and 10.0.19041.4163 After these latest updates, EVERY, Firefox browser (derivatives included, i.e. LibreWolf, etc...) are opening VERY slowly… (read more)

Windows Updates (KB5035845) and 10.0.19041.4163

After these latest updates, EVERY, Firefox browser (derivatives included, i.e. LibreWolf, etc...) are opening VERY slowly. Its almost like the browser is freezing while opening for around 10 - 20 sec, then opening. It used to open within a second or two. If I uninstall the updates the problem goes away, BUT, windows re-installs them automatically. After it is up and running its ok. The problem seems to be on startup only.

Asked by engnrman 1 month ago

Last reply by zeroknight 1 month ago

Password manager dysfunctional

Since attempting to sync my desktop and mobile app, I've been observing (at times beside myself with frustration) consistent failure of the password manager to have login… (read more)

Since attempting to sync my desktop and mobile app, I've been observing (at times beside myself with frustration) consistent failure of the password manager to have logins available at time of need. In fact, when I go to find the saved passwords manually from settings>logins & passwords>saved logins, the page comes up blank. No saved logins, no passowords, nothing at all.

When it would auto sync or I would manually hit the sync button, it would hang and take more time than I was willing to spend watching to finish. Then there would be problems with web pages not saving current progress & rolling back tens of minutes to a previously seen point, as if I had scrolled up and/or hit the back button a few times. Or tabs would disappear and their site history ghosting me, as if I had never been there before (I suspect after I've spent time on another app & Firefox falls out of the phone's memory, but I'm only tangentially informed on how phone hardware operates and I'm making a somewhat educated guess here (the most dangerous kind)).

I have found a workaround, i.e. close and restart the Firefox app. But this is an understandably annoying solution to perform every time I need to log in to a website. Besides that it isn't supposed to work this way, this solution only works for an indeterminate time before the password manager once more eats lead and fails to perform its duty and the app must be manually restarted again.

I believe I've since turned off sync, but a quick check on mobile shows it was synced 3 minutes ago (though all the boxes under "choose what to sync" are unchecked), so I'm unsure if it's really off or if it's trying to sync nothing and this is where the problem has diverged from whatever started this disaster. I don't care about syncing anymore, I just want my mobile experience to once again be effortless. As much as possible. Within reason.

Asked by IndepCoin 1 month ago

Lost Amazon in search box options -

I can't get Amazon back as a search option Bing is one of the search options selected in search settings, doesn't appear. If I install an older version will it be ok. Wh… (read more)

I can't get Amazon back as a search option Bing is one of the search options selected in search settings, doesn't appear.

If I install an older version will it be ok. Why do they keep installing new updates which cause issues with the one I am using. I installed Opera and will give it a try. Firefox keeps changing things that work.'bold text'

Asked by bobbee25 2 months ago

Last reply by cor-el 1 month ago

Certain videos on certain web pages won't play.

I have been a Firefox user for most of my time on a computer and that's a lot of years. A regular site I visit is Townhall.com. A few months ago I could no longer play vi… (read more)

I have been a Firefox user for most of my time on a computer and that's a lot of years. A regular site I visit is Townhall.com. A few months ago I could no longer play videos because the link (video screen) would not appear. The text below where the screen should have been appears. I worked with Townhall on this and we could not solve it. Interesting was that periodically the link would appear but now doesn't appear at all. So I am forced to use MS Edge for Townhall videos.

Then it happened on another site I frequent - RacerX.com. When I try to play a video I get a blank screen with the message: "Unfortunately your Targeted Advertising privacy settings prevent us from showing you this YouTube Video. Please update your consent to see this content." I cannot find anything in settings which should cause this. I changed nothing. Settings are the same as they've been for years. So now for RacerX videos I have to use MS Edge.

I would prefer to continue to use Firefox as my browser but switching back and forth is not productive. As much as I do not want to make MS Edge my default browser it looks like I will have no choice unless you can help me solve this issue.

Asked by miscthings4 2 months ago

Last reply by cor-el 1 month ago

Firefox browser for Android--Add images on Bluesky

I'm using the Firefox browser for Android. When I'm on Bluesky with my Android phone and go to create a post, I tap the image to upload an image. I get the post editor bo… (read more)

I'm using the Firefox browser for Android. When I'm on Bluesky with my Android phone and go to create a post, I tap the image to upload an image. I get the post editor box on the top, the keyboard on the bottom. When I tap the image to add a photo, the keyboard disappears leaving only the box to edit the post and it doesn't go on to the next step where I would choose the image I want to upload. I'm using Firefox for Android 124.0 and a Galaxy A53 5G with One UI 6.0. Android version 14. Also, I have it set to use Spanish.

Asked by tim.elmer 1 month ago

how to visit unsecured websites

I want to visit a unsecured web site (camping site). I notice these mom and pop websites are unsecured. How do I visit it. I'm a big boy and dint like to be told where … (read more)

I want to visit a unsecured web site (camping site). I notice these mom and pop websites are unsecured. How do I visit it. I'm a big boy and dint like to be told where i can visit. However, I don't mind a warning.

Ticked off John Hambrick

Asked by jhambrick 1 month ago