All Products Support Forum

1) Firefox advertised free apps when you signed up for vpn. However, when I signed up for vpn, I didn't get any apps. Did I do something wrong? Why didn't I get the free apps? 2) I don't seem to be able to add the VPN two other computers. It seems to want to sell me (Again) the VPN. I don't want to buy it again, just add my existing VPN to other computers. 3) I have some Macs that run Parallel's. Do I need to add Firefox VPN do the Windows that is running on Mac. Or, does my Mac Firefox VPN somehow protect the windows without adding a separate VPN on windows?

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen

I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.

I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.

For Securing my Apache server i have created a CA and from that CA i have created a self-signed certificate. When i add the certificate to the certificate manager and try to access my domain with https i am getting this warning 'Warning: Potential Security Risk Ahead'. My certificate has enough validation. How can i get rid of this warning.

Hi. For some reason, I can no longer open Gmail through Firefox. I can open it on my phone, but not on my laptop. I can access other websites, just not Gmail. Looking online, it was suggested that I look in the privacy and security settings. But I don't see anything there about unblocking specific sites. Perhaps coincidentally, I recently reloaded a newer version of McAfee onto my laptop, so wonder if there could be some interaction going on with that.

I would appreciate any suggestions you can provide. Thanks!

Mark Kersten

recently got new hard disk installed , and using moyilla as browser ...previously i could shut down and get back to tabs and sites i was using on restart .... now i dont have that view and just get a long list on recently used tabs in toolbar,mozilla icon. How can i get those closed webpages, sites, back on screen all at once ? the history optionin side menu doesnt show any way to do this either...( i think it used to ) thanks calgar.

I have forgotten my Gmail account password Gmail account has been deleted from my mobile. There was no recovery email and phone number in my gmail account. Now I want to recover my [edited] @gmail.com gmail account. Please help me

I set my browser to use English instead of my local language and I expect sites to use English by default. Now for some reason Gmail showed me a "do you want to leave this page" browser dialogue in language other than English.

Turns out, there's a new(?) option to set alternative interface languages, and I suppose websites can now choose which one to use?

Wow, just noticed, even tooltips on this website aren't in English anymore. This is extremely annoying.

I'd love to remove the alternate language from that list and leave Firefox interface exclusively in English. There is no option to remove the second language, only to move priority (see screenshot).

Searching through about:config with "language" didn't help. The closest relevant result was for the dictionaries. I do not have problems with dictionaries; "alternate" did not bring any relevant results either.

So I have the latest version of macOS Ventura, the latest version of Firefox, and the latest version of Roblox. Whenever I try to open a Roblox game from their website (yes, I know. Roblox now has the desktop app so you don't need the website to open a game), it opens the app, but not the link, which means it doesn't open the game :( Does anybody know how to get Firefox to open the link and not just the app? (Btw no hate on firefox)

Every time I open a video and Firefox the stupid media control opens on my phone and plays the video or music or whatever I clicked on in the background for eternity unless I pause it, but then after a few minutes it just starts playing on its own again. Why is there no option to disable or close the stupid player?

I close Firefox I end the process but yet the stupid sound keeps coming out of my phone even with the screen off all the apps closed.

The only option I have is to hide the media control which then plays the music with absolutely no way for me to stop it. If I click on settings from that window it brings me to a screen where both options are already disabled saying not to use it but it's still opening anyways.

I can only find remedies for Windows or Mac I have not come across any solution for Android. I basically have to restart my phone every time this happens in order to get it to stop.

Good afternoon, hi admin, regarding the latest update, please for the printer settings for landscape and portrait to be displayed on the right as before and permanently for the choice of portrait and landscape settings. because we are constrained by the print settings for PDF, we have to go to the printer settings all the time. please help for the next update. thank you for your concern.

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android app firefox update and its version and reason for the release.

Never had an issue with my Gmail sidebar calendar loading automatically on Firefox. With the latest Mozilla update to 114.0.2 for my Mac, the calendar sidebar flashes the calendar icon but fails to load. The other sidebar apps are functional. I can load my full calendar in a new tab with issue. Signed into my Gmail account on Chrome and Safari and the sidebar displays as it should.

I can no longer use mozilla thunderbird because Of all the password requirements. I don't know what all these passwords are. Can't I just delete all password requirements?

The people who asked this question 3 years ago were given a "chosen solution", which didn't work then. And 3 years later the underlying problem is still not fixed. Last week I tried a new solution which meant messing around with the Firefox settings. And it worked - until the next time I restarted the computer.

I copy and paste in many of my activities, which interact with external websites e.g. discussion groups. The current frustration is a discussion about Adobe, which means copying text from one window to another. It does not happen. Unless this is permanently sorted in the next couple of days, regretfully I shall switch to a workable browser, e.g. Chrome. I cannot afford the waste of time repeatedly researching then not fixing a failing feature.