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"The server encountered an error", unable to view activity or file owner information in google drive

I am currently unable to view any file activity or ownership information in Google Drive in a shared folder. I have tried the following troubleshooting steps: Quit an… (read more)

I am currently unable to view any file activity or ownership information in Google Drive in a shared folder. I have tried the following troubleshooting steps:

  • Quit and reopen firefox
  • Relaunched firefox in safe mode/extensions disabled
  • Cleared cookies
  • Tried in other browsers (works in Librewolf, Brave and Chromium; doesn't work in any Firefox browser (Nightly, beta, standard)

Asked by Zander 11 months ago

Answered by Zander 11 months ago

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Text glitching only in Firefox

I've been having a weird issue with my text glitching only in my Firefox browser. Initially I thought it might be my monitor but then I realized the issue only presents i… (read more)

I've been having a weird issue with my text glitching only in my Firefox browser. Initially I thought it might be my monitor but then I realized the issue only presents itself in my Firefox browser. Literally no other program is affected.

I've done a reset, I've uninstalled and done a clean install, I've deleted all Firefox files and re-downloaded the browser. The issue immediately pops up again.

Asked by janna.g.landry 10 months ago

Answered by janna.g.landry 9 months ago

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bring the security.csp.enable option back at least at the developer version of FF

Dear Sirs, today i did lockout everybody on a test server of a web application while playing with CSP on the server side. no modern browser was able to open the page any… (read more)

Dear Sirs,

today i did lockout everybody on a test server of a web application while playing with CSP on the server side. no modern browser was able to open the page anymore. but the real problem was that the configuration interface was also not accessable anymore.

the option security.csp.enable is long gone since FF 99 and i had to ""downgrade to FF 98"" to be able to access the misconfigured server.

please enable that security.csp.enable in about:config back again at least for the development version of FF. someone might need it. other options are to install risky extensions and i would like to avoid that in the future.

Yours

E

Asked by vedro 10 months ago

Answered by Terry 10 months ago

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Cookies pop-up disappears before I can make a selection.

On a new website or after clearing the cache and cookies and upon opening a page I will often get a pop-up with cookie usage choices, e.g. "strictly necessary", etc. How… (read more)

On a new website or after clearing the cache and cookies and upon opening a page I will often get a pop-up with cookie usage choices, e.g. "strictly necessary", etc. However, the pop-up disappears before I have a chance to click on any choice or even finish reading the first line. I'm not sure what settings I need to change to allow me to make a choice on the pop-up. Please advise. Thanks.

Asked by BigO 10 months ago

Answered by cor-el 10 months ago

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Firefox ESR deployment with MDT Error: 1618

We use Microsoft MDT for computer deployment. We have been installing the Standard version of Firefox for a long time with no problem. Recently we started using AD GPO Te… (read more)

We use Microsoft MDT for computer deployment. We have been installing the Standard version of Firefox for a long time with no problem. Recently we started using AD GPO Templates to configure firefox. To be able to configure certain settings you need to be running the ESR version. I downloaded the more recent ESR version: 102.12.0esr.msi file.

When deploying machine MDT to install Mozilla firefox I keep getting this error: Application Mozilla Firefox ESR returned an unexpected return code: 1618

This is the only application having issues and this issue only came up since I change the installation file to the ESR version.

This is the install command being used in MDT: msiexec /i "Firefoxesr.msi" /qn /norestart

I am posting here and not with MDT support, as this only started happening when I changed the installation file to the ESR version. Has anybody else had a problem deploying ESR version through MDT? Any help on how to fix?

Asked by Joshua_Calais 10 months ago

Answered by Joshua_Calais 9 months ago

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Extensions are not shown in toolbar after restore

Hello, I wanted to restore Firefox to start clean. I wanted anyway to reinstall my (few) extensions, all of which are safe and well known. When I do that, though, their i… (read more)

Hello, I wanted to restore Firefox to start clean. I wanted anyway to reinstall my (few) extensions, all of which are safe and well known. When I do that, though, their icons don't show up in the toolbar. When I open the "customize toolbar" setting, extension icons aren't there. So there's no way to add them to toolbar.

I tried all possible methods: - "Restore Firefox" and resync my account (extensions are reinstalled but icons not shown in toolbar / customize toolbar) - "Restore Firefox", not syncing, and manually installing extensions (icons still not shown in toolbar / customize toolbar) - Uninstall Firefox, delete everything in Profiles folder, reinstall Firefox. Same behavior.

So, it seems it's something not related to a broken profile, since a fresh profile, with no syncing, does not fix the issue.

Any clue of what I could try? Thanks!

Asked by Daniele Mancino 10 months ago

Answered by Daniele Mancino 10 months ago

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PROBLEM ACCESSING MY GMAIL VIA FIREFOX

PROBLEM ACCESSING MY GMAIL VIA FIREFOX My wife and I both have (separate) Gmail accounts – we access them on Win 10 computers, using Firefox. I have set up two Firefox … (read more)

PROBLEM ACCESSING MY GMAIL VIA FIREFOX

My wife and I both have (separate) Gmail accounts – we access them on Win 10 computers, using Firefox. I have set up two Firefox “buttons” (one for each Gmail address), both of which worked perfectly – until today!

Now, when I click on EITHER of the two Gmail “buttons” I get ONLY my wife’s email! I CAN access my own Gmail with either my Android phone OR using the Edge browser however!

So far as I can see, nothing has changed with the two URLs (a different one for each button) – I’ve tried setting up a ‘new’ button from scratch and just using 'my' URL in the search bar but both still give the same result – my wife’s email account!

HELP!!

Asked by goshjm 10 months ago

Answered by goshjm 10 months ago

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firefox 114b5 does not save form data

Firefox 114b5 does not remember form history. I have tested two different websites. I have form history enabled - see attached browser_settings.png. Attached is a screen… (read more)

Firefox 114b5 does not remember form history. I have tested two different websites.

I have form history enabled - see attached browser_settings.png. Attached is a screenshot of the moz_formhistory table in the formhistory.sqlite file.

What do I need to do to enable form history on all websites?

Asked by mwestout1 11 months ago

Answered by cor-el 11 months ago

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media keys cannot control any websites on linux

i've tried toggling media.hardwaremediakeys off and pressing the media keys to no avail, they don't seem to have any effect when it's enabled or disabled. the keys work o… (read more)

i've tried toggling media.hardwaremediakeys off and pressing the media keys to no avail, they don't seem to have any effect when it's enabled or disabled. the keys work on other applications like VLC media player, though! and I can see that the media is being detected from firefox, too, as it appears in media player widgets i have on my plasma desktop. it seems to be only the physical keys that aren't working, because i can press buttons on the widgets to control media playing in firefox.

Asked by wilr 9 months ago

Answered by wilr 9 months ago

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Restoring a deleted bookmark folder

Hello and thank you all in advance for giving your time to help us! I run Firefox 114.0.1 on an Apple Mac Mini running Monterey 12.6.6. Under the "Other Bookmarks" head… (read more)

Hello and thank you all in advance for giving your time to help us!

I run Firefox 114.0.1 on an Apple Mac Mini running Monterey 12.6.6.

Under the "Other Bookmarks" heading in the Library, I keep quite a lot of folders dividing my bookmarks into the various subjects they relate to and some of those folders are subdivided into subfolders.

One of my "simple" folders is called "PENDING" where i store stuff to look at when I have time. Last week I noticed that folder was missing! There's no other explanation than I stupidly deleted it without knowing, and it contained a lot of stuff!

I read up on restoring bookmarks from backup but

a) I only need this one folder and b) I don't want to overwrite all the bookmarks I've added in the past weeks.

Even if I could get the bookmarks from that one folder in a plain text file that I could read, I've no problem doing a bit of work, pasting each one into Google and re-acquiring it as a bookmark.

Any advice will be deeply appreciated!

Many thanks and very kind wishes,

Jim

Asked by jimmadden 10 months ago

Answered by jimmadden 10 months ago

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GoToMeeting Using Firefox

I have been using Firefox and GoToMeeting for years, suddenly this month (July 2023) I get the following message when I try to open a GoToMeeting session” “Sorry, this b… (read more)

I have been using Firefox and GoToMeeting for years, suddenly this month (July 2023) I get the following message when I try to open a GoToMeeting session”

“Sorry, this browser isn’t supported. Join in your browser by opening the link below in Google Chrome or Microsoft Edge.”

I don’t want to use either of those browsers.

What can I do to keep both Firefox and GoToMeeting?

Asked by napkinsketch2 9 months ago

Answered by napkinsketch2 9 months ago

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Unreadable / garbled / distorted text rendering?

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82). Tested on following browsers: Firefox 114.0.2 (64-bit) Fire… (read more)

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82).

Tested on following browsers:

  • Firefox 114.0.2 (64-bit)
  • Firefox Developer Edition 115.0b9 (64-bit)
  • Firefox Nightly 116.0a1 (2023-06-30) (64-bit)

See attached screenshot when I visited reStructuredText Quick Reference documentation[1] using a Private Window from a new Firefox Profile.

How can I further investigate or fix this issue?

[1]: https://docutils.sourceforge.io/docs/user/rst/quickref.html

Asked by Leonard L. 10 months ago

Answered by cor-el 10 months ago

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F5 page refresh does not auto-scroll to top of page

I view a page, for example, news.yahoo.com. I usually scroll down a way, possibly to the bottom. I step away, and when I come back I want to refresh the page. Up until ab… (read more)

I view a page, for example, news.yahoo.com. I usually scroll down a way, possibly to the bottom. I step away, and when I come back I want to refresh the page. Up until about two weeks ago, when I press F5 to refresh the page, it would automatically scroll back to the top of the page. Now it seems to go to (maybe) a percentage of the page based on where it was last scrolled. I then have to manually scroll back to the top to see the latest headlines. Was Firefox behavior changed? Is there a setting to control page refresh behavior?

Asked by pwrgreg007 9 months ago

Answered by cor-el 9 months ago

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using Location Services on Mac

I tried to log in to a website that requires access to my location. I'm using Firefox 114.02 on an iMac running Monterey 12.6.7. I was able to get in to Firefox's Locati… (read more)

I tried to log in to a website that requires access to my location. I'm using Firefox 114.02 on an iMac running Monterey 12.6.7. I was able to get in to Firefox's Location settings and now have the website listed with "Allow" noted. This was not enough, and for some time I didn't understand why. Then I discovered the Mac's System Preferences' Security and Privacy section, where Location Services are one category under Privacy. Selecting Location Services brings up a list of apps that are allowed to provide location information. For some reason, other browsers are on the list and can be turned on or off, but Firefox is not on the list of apps that can be selected as permitted. Am I missing something here? I can't find any way to add apps to the list so that they can actually be selected. Any advice?

Asked by MrWenger2 9 months ago

Answered by zeroknight 9 months ago

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Google Docs: Alt+/ shortcut not working in Firefox, works in Chrome

On Google Docs, the very useful shortcut "Alt+/" for executing menu actions by name exists, similar M-x in Emacs or Ctrl+Shift+A in PyCharm or Ctrl+Shift+P in VS Code. O… (read more)

On Google Docs, the very useful shortcut "Alt+/" for executing menu actions by name exists, similar M-x in Emacs or Ctrl+Shift+A in PyCharm or Ctrl+Shift+P in VS Code.

On a German keyboard, there is no "/" key. In Chrome the hotkey "Alt+#" works instead. In Firefox, it does not.

This hotkey is particularly important, because it gives quick access to menu actions, that have no hotkey assigned, or for which the hotkey does not work on the current layout.

Is there something I can do to make it work?

Note. Based on what I know, I cannot tell if this is an issue with Firefox not sending the Alt+# key correctly, a special feature of Chrome that isn't present in Firefox, or a cross-browser compatibility issue of Google Docs, that should be blamed on Google Docs and not Firefox.

Firefox 114.0.2 (64-bit), running on Open Suse 15.3, 64 bit.

Asked by kb 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Zoom - Functional Cookies?

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (s… (read more)

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (see attached). I have cleared my cache and explicitly allowed Zoom, but no luck. I don't have this problem in other browsers.

Asked by sgross38 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Managed by organisation - no Mozilla policy

I recently noticed that in the settings it says "Your browser is being managed by your organisation". The certificate "ImportEnterpriseRoots" seems to be affected. I hav… (read more)

I recently noticed that in the settings it says "Your browser is being managed by your organisation". The certificate "ImportEnterpriseRoots" seems to be affected. I have seen guides saying to delete a registry key but I do not have a Mozilla folder in my policies.

It is worth noting I do run two anti virus software. Kaspersky total security and gridinsoft anti malware. Just wondering if there is a way to permanently remove this or if its just a side affect of my anti virus software.

Thanks

Asked by ETERNALVOID 10 months ago

Answered by TyDraniu 10 months ago

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When I type in address bar to search, the search result page does not display page address in the address bar.

I am using Firefox 114.0.2 address bar only, no search bar. I do not remember when it was happened, but today when I want to copy and paste page address I found out that … (read more)

I am using Firefox 114.0.2 address bar only, no search bar. I do not remember when it was happened, but today when I want to copy and paste page address I found out that address bar did not display the page address as previous version, just display the words I searched as a search bar (if the search bar is enabled, and typed in search bar then push enter, address bar will display address of search result page, and search bar will keep displaying the words in it). I attached my screenshot below. Using another tab and "switch to tab" feature by Firefox, I found out the page address. In my screenshot, I typed "test" and using Google to search (I also tried Bing, Wikipedia and more and all of them have the same problem with their owned link) and the page address should be "https://www.google.com/search?client=firefox-b-1-d&q=test" but even I paste this link into the address bar, it will only display "test" like the pic. I think it is a trim feature but I do not which preference I should edit in about:config. I have set "browser.urlbar.trimURLs" to false for displaying http and www, but it is not work this time.

Asked by 920619lqy 10 months ago

Answered by TyDraniu 10 months ago