All Products Support Forum

Received this message thismorning while using my Ledger device:-

Something went wrong-U2F browser support is needed for Ledger. Please use Chrome, Opera or Firefox with a U2F extension. Also make sure you're on a HTTPS connection.

My IDM extension no longer seems to be the default downloader. Downloads now come via the native Windows (8.1) downloader. Can you suggest any way of resolving this issue?

In Firefox my google map location shows that I live in Maryland when I live in San Francisco.When I use Chrome this doesn't happen. I have spent the last two day trying all the solution Ive found online. Windows has my location correctly. Ive tried other map programs and they seem to have the correct location. Ive done everything suggested by google to fix my location but it still is incorrect. What am I missing Thanks Mark

For the first time, I have got a message 'For quick access, place your bookmarks here on the bookmarks toolbar.' I have always used the bookmarks toolbar. This message just takes up space, so I would like to get rid of it.

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settings I choose English as preffered language. Now I discovered that actually my firefox profile is in italian that's why I see results in italian. In the profile settings (https://accounts.firefox.com/settings), there is no option to change the language. Please help.

Hi I'm not sure what happened but when i turned on Firefox on my laptop I needed to sync but I couldn't remember my password so i set a new 1 and now i can't get any of my saved passwords which i had help can i get them back after i created a new password on Firefox

I am an 86 y/o programmer with poor eyesight. I wrote my first program in 1960 and am learning html,javascript,php and sqlite. I frequently want my browser to 'forget' but in 150% enlargement the forget window doesn't fit on my screen and if i scroll down on the page i lose the popup, so i have to back out to windows (10) set my viewing to 100% and do it over. Suggestion: reduce the size of the pop-up and put the 'forget' button on the top. Are all the little icons necessary? I cant change any of them. And is the time frame necessary? i always choose '24 hrs'. IMO you only need a 'really?' pop-up to the forget button push and then wipe it all out. IMO Firefox is an amazingly good program! kudo's to all you Mozilla programmers! jim murray [email removed from public forum]

Hi Firefox,

A link opens automatically in Firefox as soon as I turn on my PC. And that link redirect the page to some other link. This is happening from past several days. I have attached a SS of those links. What is the solution ? Is there a way in Firefox to block such links ? Early response appreciated.

I have been playing a forum-based game for about six months now, via FireFox. I just got a new laptop, and it won't load past the "checking browser" page. It just tells me "This challenge page was accidentally cached by an intermediary and is no longer available."

My Samsung S22 media output tab has recently stopped recognizing when the Firefox browser is playing media (YouTube etc.), causing the pause functionality of earbuds and the ease of pausing without having to open the app to stop working. I'd been using it for months with no issues and I never changed anything. I've tried every setting I could find, clearing the caches of all related apps, and reinstalling them.

After running `snap refresh firefox`, many sites I use no longer render any text.

Via some fiddling via the developer console, it appears to be that any text with `font-family: Helvetica`. Removing that CSS restores the text, adding it removes the text.

There's a fix for CVE-2023-29537 in this release that affects font initialization - possibly related?

Hi, I just updated to the latest version of Firefox (auto), suddenly now, when I right click and quit upon closing, another icon appears, quitting again, another appears. I remove from doc, but same thing happens again upon quitting. Any help with this greatly appreciated.

Thank You.

Hello, in version 112.0 editor.use_div_for_default_newlines in FALSE it does not work. When I write in certain forums, it creates a double space between lines, any help?

It worked until today when i update it.

Thx.