All Products Support Forum

What configuration setting do I adjust if I want to change the font size of only the tabs and toolbar text, not the text of the window / body (managed with Windows' "Make text bigger" option)? I've made the text of the tabs and toolbar large enough for my taste, yet that same setting make the text for everything else in the browser way too big. I'd rather not download a third-party extension as the solution as that implies third-party data gathering. Thank you.

For the past three days I have been disappointed to find the error message, illustrated in the screenshot, when I open Hotmail/Outlook/Login live. It says:

Something went wrong. Please try the recommended actions below. Refresh the application. (in a button)

I've followed its advice, to no effect. I've re-booted and turned everything off overnight (twice) but it's still not working. This only happens on Mozilla Firefox, my preferred browser. I have done nothing to alter any settings or opened, or even received, any dubious emails. All the other saved sites and randomly visited ones are functioning as normal.

Any idea why this suddenly started happening? is it a Firefox issue or a Hotmail problem?

Mark (Scotland, G.B.)

I have Dlink web cams. They are only accessable via a MyDlink app. The app is only compatible with Firefox 51 or 52. How do i get older versions running on my laptop?

I am frustrated by the bookmark feature on the mobile app and am coming here to ask if I am missing something. My firefox account is synced across three devices (two desktop, one mobile). I want all of my bookmarks in one place, regardless of what device I save them on.

When I save a bookmark on mobile, it goes to Mobile Bookmarks — which, for me, is not where I want them to go. I then have trouble moving the bookmark. I can select the multi-step DESKTOP path but often the SAVE button does not appear and therefore I can not save it. If I keep closing and reopening, the save button sometimes appears. The attached two images shows: 1). landing spot for saved bookmarks on mobile 2) the lack of the "save" button to successfully move said bookmark.

Also, is it possible to make a mobile shortcut to all of my synced desktop bookmarks? Currently, the path is tedious to access. It involves: Hamburger button => Bookmarks => Desktop Bookmarks => these trio of options: Unsorted Bookmarks (unnecessary), Bookmarks Toolbar (the only one I want), Bookmarks Menu (unnecessary). I would like to go directly to the Bookmarks Toolbar from my mobile homepage. And if possible remove the cluttered/redundant options (re: Unsorted Bookmarks, Bookmarks Menu).

Thanks for reading.

Hey there,

As the title suggests, I'm having an issue with the navigation bar. It remains at the bottom of the screen even when I have the least need for it, which makes the content of the screen glitchy. It may not sound like much, but it's very annoying and ruins the whole browsing experience, especially when watching videos. Because of the unwanted navigation bar, even a slight touch on the screen causes the videos or pages, but mostly videos, to move around left and right when in landscape mode. As you can see in one of the screenshots I sent, the video is not even visible, it's just a black screen, which is a different issue that I faced for the first time but I am not sure how often I'll get that in future but it's there.

If anyone can suggest a fix for this issue,(the one with the navigation bar and jumpy video screen) such as a setting that I can turn on or off to get rid of the navigation bar, it would be greatly appreciated.

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot attached:

"Sorry, this page isn't available."

Weirdly, if I have a link to a specific instagram post, the browser will load it. But profile page? Forget about it. Anyone else having this issue, and know perhaps why Firefox is loading Instagram this way on a desktop?

For the first time, I have got a message 'For quick access, place your bookmarks here on the bookmarks toolbar.' I have always used the bookmarks toolbar. This message just takes up space, so I would like to get rid of it.

I've only just recently had this issue: If I'm not already in full screen mode on my MacBook Air (Ventura 13.3.1), then I can enter and exist YouTube's full screen mode just fine. But if I'm already in full screen mode with the browser, then after going full screen with a YouTube video I can't exit. I can exit the full screen window, but then the video stays in full screen with no menu bar available etc. Instead I have to close Firefox and open again. See the attached image - I can change the size of the window but only the video screen appears. I can still use shortcuts (ctrl+tab) to navigate tabs etc.

I am using PIA as my VPN on PC with windows10. When opening browser, on the top right there is a Red lock which indicates that i am NOT logged in, yet according to my VPN I AM Connected ! Why this discord? The "not connected" symbol for VPN is actually showing the allocated IP from PIA and not my actual IP .

So I just rebuilt my PC with all new Parts. Basically the only parts I kept were the PSU, and the Case. I installed Windows fresh on a brand new m.2 SSD, everything up and running and installed Firefox.

I have the OLD m.2 SSD set up as a flash drive, that I can plug into a USB port on my new motherboard, which has allowed me to transfer over things like My Docs and My Pics, etc.

Now I need to know what files I need to copy, from where, and to where; to restore my Firefox profile with all my bookmarks, etc.

Can anyone help me with this?

I am using the latest version of Firefox on the latest version of Mac OS Ventura, 13.3.1 (a). I wanted to have a sidebar showing the websites bookmarked in my toolbar. In researching how to do this, it said I needed to use the menu button at the top left of the address bar to do this. The only thing is I have no menu button! Can you please tell me how to add the menu botton to my address bar so I can use the options it affords. I have added a screenshot of this Firefox window so you can see there is no menu button here.

I would very much appreciate it if you would get back to me as soon as possible so I can make Firefox more workable for me.

Thanks in advance for the help!

pennyand

Hello i am using firefox version 112, but i had issue with previous versions as well.. i got no ad block and i also tried enchanced protection off, for some sites like ebay for example or other sites when i load them , let me give you best example from ebay... when i load ebay i see item description for less than 1 second after that its gone not visible even in private window for other sites simular issues, for some sites i cant see pictures i see them for 1 second and after that they are dissapeared..

i am attaching 2 photos how ebay looks like 1st photo ebay is blank and from different brower or computer how i see same listing.

same listing from different computer again same firefox version

Although New Build Claims -- Fixed the problem that caused full screen YouTube videos to exit and switch to portrait mode when changing quality or speed. But issue still persist screen doesn't rotate to Landscape mode in full screen mode. It stays in portrait mode with caption below entering in Full Screen. Works Flawlessly in Firefox Nightly

Hi there,

we trying to restrict internet access that used Mozilla Firefox on client computers through Microsoft Intune.

We have already configured policy by uploading ADMX template & Custom OMA-URI as described in https://github.com/mozilla/policy-templates/blob/master/README.md 

We are trying to add custom allowed web sites to "WebsiteFilter" OMA-URI ./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox/B_WebsiteFilter_Exceptions. added web sites are not allowed. my question is what is the best way to enter URLs (I mean format) to allow list & how I can used wild card to allow all the web sites of one specific domain. eg:- microsoft