All Products Support Forum

I've been logging into usbank.com for many years. I started having problems, on and off, over the past year. Today I can't log in at all. When I go to the site I get the message "Byte Size of the object is zero", and that's all, just a white screen with that message. I'm using Firefox 108.0.1 (64-bit). I'm not blocking cookies from usbank (that I know of), so there's not much to check on my end of things. Any suggestions, things I should check? Thanks.

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats.mozilla.org/report/index/7d671357-2d98-4bbc-b177-4029e0221221

I have tried disabling add-ons/ exensions, disabling auto-fill, downgrading security, reinstalling (even the ESR edition), deleting Firefox files from the library/application_support - but it doesn't simply work. Not sure if this is an OS issue.

Any ideas would really help. Getting the below info on the about:crashes each time:

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x0000000000000018

I'm using the latest version of Firefox on an updated Fedora Linux installation. I am experiencing for a while now random crashing while watching videos. The playback crashing is random, so I could be watching 5 videos one after another with no crashing and then one video will cause it to crash. The video causing is site agnostic, so it could crash from any site, not just YouTube. I saw in bugzilla something that I thought was related to the crashing (https://bugzilla.mozilla.org/show_bug.cgi?id=1779558) but it got resolved and it still keeps happening to me.

It's getting tiresome, please. What do I need to send you to help me fix this problem?

Today, I opened FF and found that I cannot see my unpinned tabs. They seem squished together (see image). I tried restarting FF (108.0) & my computer (running on Pop!OS 22.04, Gnome 42.5), but that didn't help. Tried disabling my Gnome extensions, didn't help. Tried changing FF theme, didn't help. Any help much appreciated! Thank you!

Trying to load .mil webpages (specific case in image) present an MNP error. For context; VPN on, connected to US server Same site tested in edge with VPN works. If anymore information is needed I can provide, thank you and happy holidays!

Greetings

When I enter the first few digits of "amazon" the first suggestion is always "amazon.com". That would be nice were it not for the fact that, as a European, I don't have that much use for prices in dollars and imperial measurements. I have bookmarked "amazon.de" but due to alphabetical order .com always comes first. Naturally, I have tried to purge "amazon.com" from my bookmarks but I have been unable to find anything that I could delete. Thus, I am wondering whether anyone might know how this issue might be tackled and I would be much obliged if anyone could help.

Best Regards Felix

Hello, I have seen a clear difference on the text that appears on the website (e.g. BBC Urdu) and same text in search results. I have tried different search engines (Google, Bing) and different browsers (Edge, Vivaldi) but same issue. Attached are the SS of the issue.

I am not sure if this has to do something with my DeepinOS. But would be thankful if can some guidance what to do? Thanks!

I synced my firefox with my laptop before I wiped the drive and reloaded windows 10. I have reloaded firefox and signed it but it doesn't bring any of my bookmarks back in. Any suggestions how to restore?

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Hi,

I am running Firefox 108.0 on Ubuntu 20.04.5 and videos on Reddit don't play, they just buffer (?). Youtube works fine. I've tried the suggestions on this page: https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues#search but nothing seems to work.

Thanks

New version of Firefox has bookmarks showing with black background. I want to change it to no color at all. I have some vision problems and many bookmark icons don't show up with a black background.

Previous versions of Firefox didn't have this glitch.

Thanks if you can help.

DM

I am trying to arrange a redelivery with Royal mail, but keep getting met with this error message You don't have permission to access "http://www.royalmail.com/" on this server.

Reference #18.2cfaff5a.1672254451.123bbae8

I've been professional web developer for almost 15 years. I've wanted to try to step away from Chrome, but I'm having a hard time navigating through basic functionality with Firefox's developer tools. One of those was a simple "Control + F" find feature. Am I missing something?

Specifically, lets say I want to search for a specific class within a style sheet. In Chrome I can bring up the dev tools, select the style sheet, Control + F, and it will give me a toolbar with options to step through each instance of the class. It gives me total count and I can hit the up or down arrow to cycle through each instance of that class (insert any selector here). I can also Replace an instance or all instances.

When I try this in Firefox's dev tools, I get the first instance but see no way to do anything else. If I hit enter it doesn't cycle through to the next instance but creates a line break in my style sheet.

I've researched with no success. I know there is the filter option but that isn't what I'm looking for in this case. Any help would be greatly appreciated.

I think this started after my most recent upgrade - I'm currently on 108.0.1, but I suspect it was an upgrade from 107, not just from 108.0 (I use PortableApps and only upgrade through PA, and it takes time for PA to prep new versions of app, so sometimes short-lived versions are skipped, and the 108.0.1 changelog only mentions one tiny bug fix). When trying to access a bookmark or folder on my bookmarks toolbar, nothing happens (color change or tooltip on hover, nor clicking) unless the mouse is at the very bottom edge of the button area, well below where the icon and text are. Is this happening to anyone else? I use the bookmarks toolbar heavily, so this is very annoying.

Hello all,

I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was missing from its place in the context menu. I go to "get more add-ons and re-installed it.

So why was it uninstalled without my consent? What can I do to stop this happening again?

TIA, Gene