All Products Support Forum

Hi, My 2019 16" MacPro crashed when I downloaded the new Ventura OS. Only fix, per Apple, was to wipe the disk clean and reload the OS (Ventura 13.0.1). I reloaded and I lost my Firefoz and all the bookmarks I had. I need to retrieve them. How do I do that?

Whenever i start typing a "g" in the address bar, Google is recommended first. I would prefer for it to be something i commonly search for starting with g, but I can't seem to remove it. Using the usual shift+del doesn't remove it for some reason.

Thanks!

My problem is a new issue with Firefox and CenturyLink. I tried chatting with Century Link and they keep referring me to Firefox so here is the issue. In October I was able to log in to Century Link and view/download my current bill. This month when I try to view the bill all I get is a grey screen and no data. I have been forced to use Microsoft Edge which DOES allow me to view/download the bill. Also, the Chat feature on Century Link via Firefox does not work. It does work in Microsoft Edge. Something in Firefox changed in the past month and I haven't a clue what it is.

I am blocked from my account on PJMedia. PJ says the problem seems to be with Firefox since I can get in using Chrome. This is the message the mail system returns: Undeliverable: Delivery Status Notification (Failure) Mail Delivery Subsystem <mailer-daemon@googlemail.com> You Message blocked Your message to pjmediavip@townhallmedia.com has been blocked. See technical details below for more information. The response was:

Message bounced due to organizational settings.

Any suggestions? PJ seems unable to resolve the issue.

Operating System Windows 10 64 bit firefox version 107.0

having issues with an anime website watch cartoons online, most of the episodes, on several anime(dubbed) state "timeout err" and then say unable to play vid, refresh, but no matter how many times i refresh none of the videos that i know should work are working now. i have no add ons at all, as far as im aware, no pop up blockers, no viruses detected on computer, and now at wits last end trying to figure out what the problem is...

Ever since I loaded version yesterday Firefox periodically crashes when undertaking normal functions. For example I will load a set of tabs that i have been loading for years and now doing so causes a crash. Worse still of the 8 to 10 crashes I have experienced in the last 24 hours only 2 are recorded on the "about:crashes" feature and one of those fails when you attempt to submit it.

Now this has only started hapening since I upgraded to version 107. It is clearly somerthing to do with that update and the only further thing I can think to do is a full reboot in case some rogue process is interfering with the new version.

NB Please note I'm not interested in excuses about add-ons and the rest being the problem. it was this update that has destabilised my browser. Your Update. Your problem. Own it.

Regards Anona

Hi, everyone. My multirow bookmarks no longer seem to work since my latest update to 107.0 (64 bit). My computer crashed and when it came back up Firefox no longer worked. I reinstalled it and have a bit of cleanup to do, but everything works now except my faithful (up-to-now) multirow toolbar. Here's the code in my userChrome.css file.

/* Multi-Row Bookmarks Toolbar */

1. PersonalToolbar {

 /* Override max-height */
 min-height: unset !important;
 max-height: unset !important; */

}

1. PlacesToolbar > hbox:first-child {

   display: block

}

1. PlacesToolbarItems {

   display: flex;
   flex-wrap: wrap

}

Previously, this was in my profile folder. If I move this out of the profile folder, my browser works fine but there is no multi-row toolbar. If I put it back into the profile folder, I have a multi-row toolbar, but no contentd in the main window.

I am perplexed. Help? --elizabeth

After updating to 107.0 -- I've been getting update notices every couple of days lately -- I am unable to size the Library window to a dimension smaller than IMMENSE.

I generally have a lot of open windows on my screen -- browser windows, file folders, Notepad files, and so forth. I keep the Library window's Downloads section open, sized to display ONE download. In the rare event that I am keeping more than one download visible (I generally "Clear Downloads" after moving a newly downloaded file from my Downloads dir to its destination dir), then they will scroll vertically.

Suddenly, I find that I am now unable to shoehorn the relatively small Library window (sized to hold ONE download) between my Downloads dir (above Library) and my "Next" dir (below the Library window), containing a list of bookmarks I plan on loading.

I am using my machine for research, and I have worked out this system and have been successfully using it for several years now.

By "now" I of course mean "then" -- argh...

I have looked through the browser.download section via about.config. The only possible suspect I could find was browser.download.improvements_to_download_panel -- but, changing it to False did nothing.

I really do not appreciate this "stealth misfeature" (it does NOT show up in the documented list of changes to this version), and if there is ANY way to revert to NORMAL behavior, I would really appreciate knowing about it.

A paternalistic "we know best" attitude, LOCKING ME OUT of the ability to resize a window -- other than to make it LARGER -- well, I want to keep a civil tone, so I won't say how I feel about that, other than to point out that in an earlier life I was a developer, and I am well aware than this sort of sizing restriction is something that must be INTENTIONALLY coded. It doesn't "just happen by itself."

Someone at Mozilla DECIDED to impose this [redacted] on the world.

I guess I will now see if I can find the FTP site to back down one version and hope there are no backward-compatibility issues. As to FUTURE updates (please note that I did not say upGRADE), I am at a loss to figure how to handle them.

This is SO [redacted] frustrating!

Here (attached image) is what I am talking about. This is now the SMALLEST size I am ALLOWED to size the window!

I have 3 PCs with Firefox. The bookmarks and bookmarks toolbars were all synced but one machine required re-installation, and now I have a fresh Firefox and have forgotten how to import the bookmarks and bookmarks toolbars. I don't seem to have any password for Firefox sync and I can't find where and how to import the bookmarks. Can anyone help?

Hello, I am trying to get FF to keep some cookies for intranet sites, so that I dont need to login all the time when I open some sites on the intranet. Currently I have: Cookies&Site Data: Delete cookies and site data when Firefox is closed, An entry in "Manage Exceptions" for each server address (e.g. https://host.domain.tld) with "Allow". Privacy&Security: Use custom settings for history, Clear history when FF closes, in "Settings" everything ticked. But I still need to login on all sites after I closed FF.

How can I avoid this logins everytime I open a site?

For some reason whenever im typing something it takes a while for it to pop up in the screen after im done typing. Its happening right now as Im writing this. Can you please help? Its happening on all my computers and servers.

I'm on Windows 10 Pro using Firefox 107. As soon as I open Firefox it opens and audio stream (I see Firefox show up in the volume mixer). I don't think that is supposed to happen, there is no audio to play I have not even browsed to any website yet. My home page is Firefox default homepage (so no audio there).

I have tried troubleshooting it: opening only a troubleshooting instance of Firefox (nothing else) but again I see the audio stream opening (so that rules out the add-ons right?) I've created a new profile in about:profiles and opened only a Firefox instance on this new profile but again the audio stream opens as soon as Firefox opens.

I have not recently updated my drivers. In the past this did not happen.

Because of this, my laptop never goes to sleep and the battery runs out if I have any instance of Firefox opened.

How can I fix Firefox so it only opens an audio stream when there is audio?

Recently I have had difficulty completing online purchases. Specifically a purchase from Equifund, an investing company. I was using the Firefox browser, which I like, and I could not connect Equifund to my bank account nor get it to sign off with my credit card. They recommended Google Chrome and I had no problem. The same has happened with other purchases. Can you help solve this problem? Thank you! Victor McLaughlin

VirusTotal, Cylance and MaxSecure flag Firefox Installer.exe Ro vers., as Trojan.

VirusTotal link: https://www.virustotal.com/gui/file/b603c44052222cc1bb4b9946a0d3b526411b9dd5e4ca82cfe30f3d3ff9e27b81?nocache=1