All Products Support Forum

After updating to 106.0 (64-bit), I'm seeing an error when trying to open the new tab page ("Oops, something went wrong loading this content.")

Troubleshooting mode does not help.

The browser console shows the following error:

TypeError: sectionOrder is undefined

   renderSections resource://activity-stream/data/content/activity-stream.bundle.js:13014
   render resource://activity-stream/data/content/activity-stream.bundle.js:13038
   React 12
   Redux 4
   messageMiddleware resource://activity-stream/data/content/activity-stream.bundle.js:14874
   rehydrationMiddleware resource://activity-stream/data/content/activity-stream.bundle.js:14906
   queueEarlyMessageMiddleware resource://activity-stream/data/content/activity-stream.bundle.js:14945
   initStore resource://activity-stream/data/content/activity-stream.bundle.js:14972

I suspect that the new tab page is not correctly handling the preferences I have set.

I receive this error message for several sites that I know are secure (i.e., dvd.netflix.com): "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified." How do I override this?

Hey all, I just updated Firefox on PC and the updater asked a couple questions. I chose "Visionary" as the answer to a question because it suited me the best out of all the options. However, this also changed the colors of my browser menu and toolbar to green. The thing is, while green is a fine color, I would never select it as "my" color for anything ever.

I've tried to change the color in about:preferences, but nothing I can find seems to work. Any ideas?

Thanks!

Some of the pages on Amazon.com now load the images and text in different places than normal and some are only partial pages. Anyone know how to fix it?

The 10/18/2022 update changed the theme and color settings for my browser. It is practically unusable. Attempts to use other themes do not solve the problem. Every web page I have used since the update is affected. Screen clip attached. Besides killing my productivity today, this change has made FF unusable! How Do I get this Reset to Prior State?

PS: Just now, I try to click the box for "Email me when someone answers the thread" and it will not mark the box.

Hi, I have been a Firefox user for 30 years, so I want to comment on your product. Every year I notice the performance of the browser getting worse and worse, more and more errors unexpected closures and slowdowns, it's bad to work because such small crashes make you look for another alternative. I do not write this maliciously, but that you think about how to improve the performance and speed of firefox. I only hope that someone wise will read this and pass it on to the higher-ups to make real changes.

In any case, you are going in the right direction and I still consider firefox with the most friendly and easy to use browser.

greetings to the team

Andrzej Nowacki

The newest update as of writing (106.0) added a feature where instead of having private browsing attached to the main Firefox Icon, it now opens up it's own new Icon. Is there a way to turn this off or have private browsing windows open up attached to the main Icon again? Photo added to shown what I mean by Private Browsing attached to main window.

AFter my last update to firefox, randomly it will close and reopen but when it does im suddenly signed out of all my accounts. gmail, youtube, etc. I have cookies and special cookies saved, im not in private browsing, and when i close the window normally it saves all my sign ins. It never use to do this until recently.

Help?

Since the last update the Android status bar (top bar with the notifications, time, WiFi, battery info, etc) disappears when start browsing in the light mode. When launching the Firefox app everything is OK but as soon I start browsing the icons on the bar just turn white. ( Please see the images below) Before the last update it worked well. Any suggestions to solve this issue?

Hello,

My firefox has been crashing for the past 2 hours, tried troubleshoot mode but it is still crashing every other second.

On some websites the tabs are not crashing- example mozilla website. On other websites (Twitch) -reddit it is crashing.

Crash report ID: 66f16440-baf5-44bb-81bf-389ed0221019.

Let me know what I can do

I'm on two Apple machines, both running Monterey 12.6, a 2014 Intel Mac Mini and a 2020 M1 MacBook Pro. Both updated to Firefox 106.0 yesterday. The MacBook Pro seems fine, but the Mac Mini "bookmarks.html" file is not being updated. I noticed this as when I run backups, I have a script that copies the file from my profile into a folder so the backup program can back it up along with other files.

In the profiles location I have a folder named "bookmarkbackups" and a file named "bookmarks.html." Is there a setting that needs to be set/changed so the html file continues to be updated?

I can't get in to my email and I want to know why and what to do. I noticed that, at the bottom of this HELP ? page, it says to "email me when someone answers the thread". I CAN'T GET IN TO MY EMAIL, SO HOW IS THIS GOING TO HELP ME ? ? ? ? ? ? ?