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  • Archived

Videos won't play in Firefox, fine in other browsers

I seem to have that bug that was fixed a few updates ago where videos won't play. I have the latest version of Firefox. For example, YouTube will load and the page, prog… (read more)

I seem to have that bug that was fixed a few updates ago where videos won't play. I have the latest version of Firefox. For example, YouTube will load and the page, progress bar and even subtitles will show, but the video will just have the spinning circle. I have tried videos on other websites (Facebook, Tumblr) and they won't play either.

I've uninstalled/reinstalled Firefox, refreshed Firefox, disabled all add-ons, allowed autoplay of videos/audio but nothing works. The videos all work on Chrome and Edge.

Asked by ejayneh 1 year ago

Last reply by info8565 1 year ago

  • Archived

Firefox needs to allow access to port 10080 in special cases

Firefox currently blocks port 10080 to protect against a presumed security threat. Linksys routers use port 10080 to allow users to log in to the guest network so Firefo… (read more)

Firefox currently blocks port 10080 to protect against a presumed security threat. Linksys routers use port 10080 to allow users to log in to the guest network so Firefox has rendered Guest Network logins to be unaccessable forcing router owner to allow "guests" to log in to the the primary lan and potentially cause issues with the very network they are trying to protect from outside issues. Firefox needs to provide a way for guests to log into the guest network within their software... particularly in the ios and android versions of the Firefox apps. Please provide a reasonable workaround so that I don't put my network at risk by allowing guests to log in to my primary network.

Asked by ddenby 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

roboform lower toolbox

For years, never a problem. Suddenly, the Roboform lower toolbox, while being checked in the latest Firefox options, will not actually show up. The Roboform help suggesti… (read more)

For years, never a problem. Suddenly, the Roboform lower toolbox, while being checked in the latest Firefox options, will not actually show up. The Roboform help suggestions are numerous but haven't helped at all. Something somewhere has been changed and it's most unfortunate but I cannot continue with Firefox. Chrome does load the lower toolbar with no problems ever. I dislike switching but unless help comes soon, I will be forced to. I am on Firefox all day every day and am slowly moving up through coding systems.

Asked by willowcamp 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Tabs on bottom is Tabs below URL and Bookmarks multi line?

Besides old content from 2017 where is the most current listing of Tabs below the URL and below the Multi Bookmarks lines. I have the code inserted in the CSS code after… (read more)

Besides old content from 2017 where is the most current listing of Tabs below the URL and below the Multi Bookmarks lines. I have the code inserted in the CSS code after the code for the Multi bookmarks section. So, why is the Tabs showing up at the bottom of the screen. Can someone point me to the right version of tabs? I'm on 105.0.2 10-8-22

/* TABS: bottom - Firefox 65 and newer; should for now work with XUL @namespace */
/*  https://support.mozilla.org/en-US/questions/1274416  Github  10/8/22  */
@import url("tabs-on-bottom.css");
@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

tabs-on-bottom.css working code for Firefox 71 posted in this thread.

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");

/* TABS: below navbar - Firefox 65-89+,95+,106+,108+ */

/* #SXRR#/source/browser/themes/shared/tabs.inc.css */
/* #GHC#/Aris-t2/CustomCSSforFx/blob/master/classic/css/tabs/tabs_below_navigation_toolbar_fx89.css */

/* ROOT: VARS */
*|*:root {
  --tab-toolbar-navbar-overlap: 0px !important;

  --tab-min-height: 26px !important;
  --tab-min-width:  60px !important; /*minimum:50px*/
/*  --tab-overflow-pinned-tabs-width: 175px */

  --tabbar-adjust:  0px;
  --tabbar-caption: 0px;

  --tabbar-caption-padding:  90px;
  --tabbar-controls-padding: 90px;
}

/* TABS: below nav-bar */
#navigator-toolbox toolbar:not(#nav-bar):not(#toolbar-menubar) {-moz-box-ordinal-group: 10 !important;}
#TabsToolbar {-moz-box-ordinal-group: 1000 !important;}

/* TABS: POSITION */
#TabsToolbar {
  display: block !important;
  position: absolute !important;
  bottom: 0;
  width: 100vw !important;
}

/* Firefox 107 and older *//* #tabbrowser-tabs { width: 100vw !important; } */

/* navigator-toolbox: PADDING */
*|*:root:not([chromehidden*="toolbar"]) #navigator-toolbox {
  position: relative !important; /*89*/
  padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*ADJUST*/
  background-color: var(--toolbar-bgcolor) !important;
}

/* TABS: menubar,titlebar hidden - 65-73 *//*
*|*:root[tabsintitlebar]:not([inFullscreen="true"]):not([sizemode="maximized"])
 #toolbar-menubar[autohide="true"] ~ #TabsToolbar{
  bottom: var(--tabbar-adjust) !important; /*ADJUST*/
}
*/

/* TABS: HEIGHT */
#tabbrowser-tabs,
#xtabbrowser-arrowscrollbox,
#xtabbrowser-tabs .tabbrowser-tab {
  min-height: var(--tab-min-height) !important;
  max-height: var(--tab-min-height) !important;
}

#tabbrowser-tabs,
.tab-stack,
.tab-content {
  height: var(--tab-min-height) !important;
}

/* TABS: APPEARANCE */
#TabsToolbar {
  height: var(--tab-min-height) !important;
  margin-bottom: 1px !important;
  box-shadow: ThreeDShadow 0 -1px inset, -moz-dialog 0 1px !important; /*OPTIONAL*/
  background-color: var(--toolbar-bgcolor) !important;
  color: var(--toolbar-color) !important;
}

/* DRAG SPACE */
.titlebar-spacer[type="pre-tabs"],
.titlebar-spacer[type="post-tabs"] {
  width: 20px !important;
}

/* TABS: movingtab - vertical shifts */
#navigator-toolbox[movingtab] > #titlebar > #TabsToolbar {
  padding-bottom: unset !important;
}

#navigator-toolbox[movingtab] #tabbrowser-tabs {
  padding-bottom: unset !important;
  margin-bottom:  unset !important;
}

#navigator-toolbox[movingtab] > #nav-bar {
  margin-top: unset !important;
}

/* INDICATORS - POSITION */
*|*:root[privatebrowsingmode=temporary] .private-browsing-indicator {
  display: block !important;
  position: absolute !important;
  bottom: 0px !important;
  right: 0px !important;
  width: 14px !important;
  pointer-events: none !important;
}

/* INDICATORS - HIDE */
*|*:root:not([accessibilitymode])             .accessibility-indicator    {display: none !important}
*|*:root:not([privatebrowsingmode=temporary]) .private-browsing-indicator {display: none !important}

/* If you want to have the caption buttons visible on the Tab bar with the Menu bar and Title bar hidden then use this code as a start to replace the above posted "caption buttons - hide" rule. The caption button are positioned absolutely via a top property, so this is affected by the Bookmarks Toolbar (PersonalToolbar) being visible or hidden. Use either of the two "--personal-toolbar-height" settings that apply to the state (collapsed/hidden) of the Bookmarks Toolbar. */

/* caption buttons - PersonalToolbar hidden/visible */
*|*:root {
 --personal-toolbar-height: 0px !important;   /*PersonalToolbar hidden*/
 --personal-toolbar-height: 24px !important;  /*PersonalToolbar visible*/
 --caption-buttons-adjust: -12px !important;  /*caption buttons - vertical adjustment*/
}

*|*:root[tabsintitlebar]:not([inFullscreen="true"]) #toolbar-menubar[autohide="false"]
 ~ #TabsToolbar .titlebar-buttonbox-container {
  position: fixed !important;
  display: block !important;
  right: 0 !important;
  top: calc(var(--tab-min-height) + var(--personal-toolbar-height) + var(--caption-buttons-adjust));
  visibility: visible !important;
  height: var(--tab-min-height) !important;
}

/* caption buttons - HEIGHT and WIDTH */
.titlebar-buttonbox-container toolbarbutton {
  height: var(--tab-min-height) !important;
  margin: 0px -5px 0px -5px !important;
  padding: 0 !important;
}

/* caption buttons - PADDING - reserve space on Tab bar */
*|*:root[tabsintitlebar]:not([inFullscreen="true"])
 #toolbar-menubar[autohide="true"] ~
  #TabsToolbar {
   padding-right: 100px !important; /*adjust*/
}

Asked by Simson FireFox 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why am I suddenly unable to access websites that I have used for years with no problem. What is going on. I cannot, for example, go to my Facebook page, and I've had trouble accessing my email. What the heck is going on?

I am suddenly unable to access websites, some of which I've viewed for years, like Facebook and my email, for Pete's sake. What is going on? I'm told there's a security… (read more)

I am suddenly unable to access websites, some of which I've viewed for years, like Facebook and my email, for Pete's sake. What is going on? I'm told there's a security risk and there's nothing I can do. What has changed. This is distressing in the extreme. I have put virus protection in place, and use a VPN, so I feel reasonably secure in my online work. Something has changed at Firefox, what the heck is it, and how do I correct it?

Asked by em7 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Accounts secondary email already in use?

Hi, I tried to update my Firefox Accounts secondary email, but I got the error message This email was already confirmed by another user." That does not seem likely, as n… (read more)

Hi, I tried to update my Firefox Accounts secondary email, but I got the error message This email was already confirmed by another user." That does not seem likely, as no one else has access to my secondary email account. Obviously, there's something I don't grasp here. How do I fix this?

Asked by Bruce Girton 1 year ago

Last reply by David 1 year ago

  • Archived

Access denied

I've checked all the proposed solutions to the topic "access denied" and particularly one which seemed similar to mine but the offered solution didn't work. the "access … (read more)

I've checked all the proposed solutions to the topic "access denied" and particularly one which seemed similar to mine but the offered solution didn't work.

the "access denied" is the reply when trying to access the EDF site while, with the same exact configuration, the access is fully accepted with Edge or IE, after the time needed to load and Edge or IE.

Asked by mjl.lavictoire 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Does Firefox need to download every PDF that is viewed on internet?

We have our downloads set to a network location, and ask to save in location. We have needed to apply the fix I found in a forum by going to about:config, browser.downloa… (read more)

We have our downloads set to a network location, and ask to save in location. We have needed to apply the fix I found in a forum by going to about:config, browser.download.improvements_to_download_panel and change value from true to false.

However, when even going to a PDF on the internet, it is automatically saving to the network location. Can this be changed?

Thank you! Nicole

Asked by nicole43 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox not playing some videos

Firefox does not play videos from this website: https://texassports.com/index.aspx. Only showing a black box. Edge and Chrome play the videos with no problem. This prob… (read more)

Firefox does not play videos from this website: https://texassports.com/index.aspx. Only showing a black box.

Edge and Chrome play the videos with no problem.

This problem exists on three different laptops, two W10s and one W7.

I am a long time user of Firefox and have never had this problem before.

What setting(s) do I need to change?

Asked by jack_b 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Email from a website

On occasion, I come across a web page that offers to send an email if you click on the link eg, I was researching regulations for personal care homes in GA and there was … (read more)

On occasion, I come across a web page that offers to send an email if you click on the link eg, I was researching regulations for personal care homes in GA and there was an option to send an email to the administrators to ask them for more information.

So, I click on the link and rather than getting the email address, firefox goes to open the "mail" application on my mac.

Well, I never use that application because it is too slow and bulky. I can't use basic text options like bolding or italics and such. Not to mention, it takes forever to load.

I use GMX for mail and it is accessed through Firefox. It is not an application that "lives" on my computer.

How can I get Firefox to respond to these email buttons on websites by going to GMX?

Thanks, Charles

Asked by charleswinstead 1 year ago

Last reply by James 1 year ago

  • Archived

duplicating bookmarks

I am a grandma with limited computer knowledge. I have always used Firefox as my browser. Am on my second Lenovo laptop. Now bookmarks are duplicating. I find bookmar… (read more)

I am a grandma with limited computer knowledge. I have always used Firefox as my browser. Am on my second Lenovo laptop. Now bookmarks are duplicating. I find bookmarks very useful. HELP!

Asked by Jeannette 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Mozilla Browser updated yesterday... missing all logins/passwords...sync is on... !!

on a MAC LAPTOP....Mozilla Browser updated yesterday... missing all logins/passwords...sync is on... how can I retrieve the old mozilla for logins? HELP PLEASE..!!! … (read more)

on a MAC LAPTOP....Mozilla Browser updated yesterday... missing all logins/passwords...sync is on... how can I retrieve the old mozilla for logins?

HELP PLEASE..!!!

Asked by MsTee 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks and passwords not loading on new computer after logging in

I logged in to Firefox on my new computer and I know I had everything accept credit cards checked off to sync and have been logged in. I double checked everything and mad… (read more)

I logged in to Firefox on my new computer and I know I had everything accept credit cards checked off to sync and have been logged in. I double checked everything and made sure to sync just in case. After logging in to Firefox on my new computer, it still shows everything that i had checked off to sync but it's not syncing anything and looks like a fresh install of Firefox with no account, even though I'm logged in and have synced. What am i doing wrong? I consider myself to be pretty competent when it comes to this stuff and I don't see what is wrong.

Asked by luke36 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks list as a dropdown button

I have a new computer and want to put my bookmarks list as a drop down button on the main menu like I had on my older computer. It is very confusing following your instr… (read more)

I have a new computer and want to put my bookmarks list as a drop down button on the main menu like I had on my older computer. It is very confusing following your instructions on how to do this. Can you help? Chuck

Asked by chuck50 1 year ago

Last reply by Terry 1 year ago