All Products Support Forum

About 6 weeks ago, I could no longer sign into my regular grocery store site. First error message is to remove cookies or popups, but if i retry, I get "Access Denied https://www.vitacost.com/?CSRC=PPCYB-MSN_SEM_B%20PURE_US_REM_NON_NA_EXT-&sces=1"

Now this same error has started on another site that I frequently shop at.

I contacted the store: they said my IP was "bot.network" and to contact my service provider. They are Comcast, and did not help at all. I next contacted my security: Norton, and they told me this issue is with my browser, Mozilla/firefox.

I can access the site if I use Edge or Bing, but I normally use Firefox. Is it time for me to switch away?

Why can i not set history to delete after 30 days? It appears the only option is an add-on which Firefox warns might not be safe. This is a security issue and Firefox is supposed to be good for security, but I can find no setting that will allow me to clear page history older than X days (30 days is my company document control policy). Even IE has this feature.

I never encountered so many people hiding before. Where does it say how to contact the programmers for the browser code. I do not need to read about other persons problems, I just need to file a trouble report. It seems this is being blocked from public view. thanks, Bob

firefox shows persian font in a very weird way, hard to describe, but you can recognize it if you also use the persian / arabic writing system or anything similar, i dont have many fonts installed, maybe an essential font is missing, names of fonts would be nice or packages.

I keep getting annoying block-ups on different websites, all of which are asking me to sign up for a newsletter e.g. - https://michaelwest.com.au/ https://theconversation.com/au https://johnmenadue.com/category/politics/

Is there a pop-up blocker that can stop these annoying intrusions?

I would be grateful for any help.

Since April 2022 intermittent failure to log in to Spectrum.net on Firefox. Last week intermittent went to full time. So far Spectrum unhelpful. Spectrum tells me they know there is a problem with many users having difficulty logging in on Firefox and that their technicians have been working on it since April.

Error message: "We’re sorry, we’re unable to sign you in. Please try again later. IDID-3210."

Several times I have also received IDID-3104 - I think that's right.

Spectrum provided an email only access which also fails on Firefox but works on Edge. Can now access full Spectrum website through Edge.

What I have already tried on Spectrum. DELETED: cookies loggins old bookmarks Spectrum passwords

Spectrum appears to forcing me to use any browser other than Firefox. I want to use Firefox. Hate Edge. Please help.

Hello, I just built a new PC and have a fresh install of Firefox.

As seen in the image, the default 'search' that I type into the address bar is trying to go to a webpage (the web/globe icon) I would like it to default to search, (like the magnifying glass icon), rather than having to press the down arrow to get to it.

I had this functionality on the old computer. Curious how to get it back. Thank you.

Within the last day or two, Firefox has started opening the sidebar whenever I press "ctrl", which has caused a lot of annoying misclicks and prevents me from using "ctrl+" functions (e.g. new tab, cut, copy, paste, etc.).

How do I disable the sidebar? The instructions at the support page titled "Use the Firefox Sidebar to access bookmarks, history and synced tabs", specifically the subsection titled "Toggle the Sidebar on and off" (https://support.mozilla.org/en-US/kb/use-firefox-sidebar-access-bookmarks-history-synced), are unhelpful at best and incomprehensible at worst.

This problem is incredibly frustrating, and has even impeded me writing this request for help, since I couldn't use the keyboard to copy+paste the article title and URL.

TL;DR Please help me (permanently?) disable the sidebar from appearing.

How do I block autoplay vedio?

I know I can block Audio and Video, but I just want to block autoplay video. As if I use the block audio and video it will mute all videos I open, and I need to unmute it every time. I just want autoplay to not start, not mute the video too.

Hi ! Who knows, if Firefox can be used as Browser within MS Outlook 2019 on a Windows 10 - System. Firefox is definded as Standard-Browser on my DeskTop and used since many years. After Upgrading of MS-Outlook 2007 to MS-Outlook 2019, the activation of Firefox to display a mail in "Browser Mode" is not possible. Struggled with MS-Support nearly an entire day at the end it was the conclusion, that only Internet Explorer IE will be supported - but you know, already abandoned since June 2022. Therefore I can't accept their statement and I'm in search of a official explanation, that Firfox is not excluded by MS within MS-Outlook. Using Firefox as Standard-Browser with disabled IE, MS-Edge & Chrome, the activation of Firefox during open a mail in browser-mode is leading to loop, in which Firefox is creating a lot of tabs in the background and Firefox-process can be stopped only by Task Manager, it's really a strange behaviour. Does anybody have had the same experience or is knowing about that is welcome to give me a hint ... Thank you in advance. Didi

Since the last FF update I've been having issues with the browser locking up and not responding. Last time it did this I opened the windows task manager and found 11 FF exes running when I only had 1 tab open and all them were using excessive amounts of RAM. I shut down 7 of the before the browser closed on the 8th one. Why is this happening and how can I stop it?

Even if you change the color of the link from the firefox settings, color scheme management, it will not be reflected. I used Stylus to change the color, but suddenly it stopped working. I think the firefox settings themselves are fine, but I can't find a solution.

Hi Folks,

"Block pop-up windows" is enabled in Firefox, but I still get popups from www.smh.com.au Maybe you have time to investigate - a different type of popup needs blocking.

Sample page https://www.smh.com.au/politics/federal/inflation-tipped-to-fall-while-rent-costs-to-buck-trend-with-15-year-high-20230721-p5dqbj.html

Thanks

Hey, I just installed windows + firefox on a new computer recently. The first time I tried to print a pdf from this computer via firefox (as windows does not allow pdf printing by default) and the print preview pops up with the loading symbol and just... never loads. Ever. I tried to switch to the default system dialogue via about:config and print.prefer_system_dialogue and setting it to true, but when I did that firefox just crashed every time I tried to print. I'd appreciate any help, as everything online in regards to this issue doesn't seem to help me at all.

I drag the handle to expand the area I want the screenshot of.

But the highlighted area is only what is displayed on the monitor.

How do i drag the handle so the screenshot also contains the next page?

For the last few days, as I work on my MacBook Pro, I've been getting a pop-up stating that I need to sign in to Firefox. Firefox is the only browser I use and I have never seen this pop-up before. It looked authentic so I entered a password, which it rejected and then tried pretty much any other password(s) I have used and it rejected them all.

I'm still getting these pop-ups. What's this all about? HELP!!!

Thanks.

I updated by mistake to a newer version and lost all of my bookmarks, passwords, and user names. How do I get back? I've tried using the fixes listed to import my bookmarks, but I cannot get them to work

I can no longer access a website (bt.com) using Firefox. A tab shows up "CA Authentication Adapter Connector" with a blank page. If I use Private Browsing I can access. Checked with BT and Apple (I use an iMac) and the issue seems to be Firefox. How do I fix. Is this due to the recent Firefox update? I can access using a different browser.

Starting about 2 weeks ago everytime I access Facebook, it starts reloading pages and I can't stop it. This is the only site I've had the problem with and it always starts happening when I have paged down several pages. I've tried changing settings, and even uninstalled the system and re-installed to no avail. Something has changed so please fix it!