All Products Support Forum

How do I create multiple Firefox website shortcuts on the Windows 11 taskbar? I understand how and have created a single taskbar shortcut, but when I try to create another there is no "Pin to taskbar" option in the context menu when the shortcut is right clicked; there is only the "unpin from taskbar option".

Thank you.

I have the Download setting set to "Always ask you where to save files" and PDF handling set to to "Open in Firefox" if I now click on the download button in the opened PDF it automatically saves to the Download folder without asking, which is never what I want. If I set PDF handling to always ask, and open in Firefox from the dialog and press on the save button then I get asked where to save. This seems like a bug to me, as it is very surprising behaviour. Is there some way to always open the PDF in firefox but get asked where to save the pdf when pressing the download button in the PDF viewer?

There is no opton to enter Autofill info in your Privacy and Security section of Preferences. I;m on macOD Monterey. So how does Forms & Autofill get sup? Please help. Many thanks.

I autoscroll, using the middle mouse button a lot. I middle click, release the button, and just move the mouse. To stop the scrolling I click the middle button again.

The problem is that in Twitter (only when using Firefox, not Chrome), and perhaps a very few other websites, if I make that second click (to end scrolling) over a link or linked image, the link opens (in a new tab). This is very frustrating, since I can move the mouse anywhere while scrolling, and I commonly mistakenly open links this way, interrupting my reading.

If I am *not* autoscrolling and middle-click on a link in Twitter, nothing happens. (Perfect!) But if I am autoscrolling the link opens (Bad!).

How can I set up Firefox to that the middle mouse button will never open links, and only function for scrolling?

I can't find links and tabs which I send from my PC's Firefox to android's Firefox. I have two devices synced. One is my PC another is my android. So, where do those sent tabs and links appear on the phone? I checked the tabs but didn't find any sent tabs or links.

I have recently registered with Firefox after having used it for a long time. I now find that the password that I thought I had used is not recognised. I am currently logged in. Is there a way of viewing my password in my account details? I do not want to change the password as I am unsure what I will lose from my history etc

For the last few days audio in firefox does not work at all, i searched your site for known solutions, uninstalled and reinstalled the firefox but it is still the same, i get normal audio from every other app/game just not from firefox itself. The day it happened there were no updates i did (both on my pc or the firefox ) i was just reading and playing some music on youtube, the music stops i go to check if it is the youtube are you still there message but there is nothing i can see the video playing but no sound, i then reinstalled my audio drivers thinking it was the windows problem that i had few times now but still no results. I checked everything that i could from my side and followed help from your support pages, and i am now out of options so i would appreciate a fast reply.

Thanks in advance, Teo

PL (Polish Language) Nie piszę dobrze po angielsku, więc znajdźcie kogoś kto zna język polski. 1. Główny problem dotyczy "obrazków" lub zdjęć czy też krótkich filmów (z tik toka, youtube, tweetera i innych podobnych) serwisów zamieszczanych na głównych stronach internetowych jak www.interia.pl podaję dodatkowy - przykładowy link, na którym NIE są wyświetlane prawidłowo wszystkie obrazki:

https://wydarzenia.interia.pl/raporty/raport-ukraina-rosja/aktualnosci/na-zywo-wojna-w-ukrainie-96-dzien-inwazji-rosji-relacja-na-zywo,nzId,2448,mHash,92880d4500c43318aba043bc941a2868,akt,301752

Chciałbym wyjaśnić, że nie ma znaczenia, czy mam jakiekolwiek dodatki włączone czy nie mam, efekt jest zawsze taki sam - brak obrazków!!!. Identyczne dodatki oraz identyczne ustawienia jak w "Firefox" mam także w "Opera" i tam wszystko działa.

Po prostu coś zjebaliście mości panowie przy tworzeniu przeglądarki, bo jest ten problem występuje już od kilku ładnych aktualizacji - cały czas.

2. Ponadto drugi problem to taki, że nie życzę sobie, aby Firefox dodawał przy aktualizacji lub instalacji cokolwiek do autostartu windows !!! zawsze będę usuwał wszelkie podprogramy, których sobie nie życzę z autostartu. Wystarczą Wasze gówniane rozszerzenia, których nie można w żaden sposób usunąć a których po prostu nie chcę w przeglądarce (Allegro, DuckDuckGo, Google, Wikipedia(En), Wolne Lektury)... po jaką cholerę to dodajecie?

Pozdrawiam i weźcie się w końcu do roboty!

Please tell me in simple terms how to reload if my Firefox drop down menu does not display this option...which is apparently crucial. Last couple days, two familiar web-sites have asked me to reload. Note: I read the two "help" instructions, both of which suggest clicking (somewhere) on "Customize," then following instructions which these two helpers provide. Problem: Just as drop-down menu for Firefox provides no "Reload" option, it likewise provides no "Customize" option.

Hi there, I have been trying to get into a Government site that I have to use and I continually, only from today, get a message saying the Certificate is outdated. What can I do to override this issue? Cheers!

In Firefox I set my download settings to "Always ask you where to save file", and for most of the websites that still works. Unfortunately, since a recent update, gmail does not do that anymore. It gets immediately saved in my downloads folder without any prompt of where to save it. Any solution how to fix this? Thanks!

Hi, current version is 100.0.2. Running on Win 10 (10.0.19044 build 19044). Have refreshed Firefox and also tried a clean install - problem still exists. Have done a scan using HouseCall - no gremlins found. For the last few weeks my browser has been playing up. After a few minutes pages would basically stop loading, clicking on a new link would open a new window but nothing would load. Disabled my Ad Blocker extensions (I had two) and issue resolved itself. Re-enabled Ad blocker (AdGuard AdBlocker) and problem returned. Disabled it, problem went, tried Ghostery (not used before), issue returned. Both extensions are recommended. Similar issue exists on my work computer - one ad blocker and after a few site visits pages no longer load, and links no longer react to a click, home button no longer works. I close and open and I get told firefox is already running and do I want to close it before opening again. Pretty sure it's not just my home computer. Any help would be welcomed.

The warning "This file contains a virus or malware" keeps appearing from my downloads progress bar even though the files have been deleted and the download history has been repeatedly cleared. I've restarted my mac several times to no avail. Please can you help? Magnus

How do I change my "saved" email Address in your browser? It currently has my very old email address: [edited email from public] @cox.net. Many websites display that old setting associated with my info/reply. In my canned responses, I can change/update my name, phone #, etc....but cannot repeat cannot change the email address. The block displays: [edited email from public] @cox.net. I have went to settings, privacy & security, etc in your application to search how I can update this Old Email Address. Your application always sends email to my correct address: [edited email from public] @gmail.com but when I reply to the site/request my response/page displays the old incorrect email. Please Please advise how I can correct this severe problem. It prevents me from donating to viable causes/programs because my reply lists my incorrect email address.....BTW I will be most most happy to donate to you guys if we can get this error corrected. Thank You in advance for our help. Wayne Bostic, [removed phone# from public], [removed email from public]