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Firefox crashes all the time on multiple computers from the same moment (Gah! Tab just crashed)

Hello, I have two PCs with OpenSUSE Leap 15.1 Linux with different hardware. At the very same time the Firefox browsers stopped completely working on both. By completely … (read more)

Hello,

I have two PCs with OpenSUSE Leap 15.1 Linux with different hardware. At the very same time the Firefox browsers stopped completely working on both. By completely I mean one can start them and view pages like "about:support", but any attempt to open a new tab results in a message "Gah! Your tab just crashed!".

It doesn't work in Safe Mode either. There are close to none plugins on one of them, disabling plugins on the other Firefox doesn't help.

It can't be an issue of bad memory or drive or graphic card driver - the two computers are different and it happened at the same time.

It wouldn't even connect to my local router IP address, so it doesn't seem to be some issue with external routing.

It's been about 7-10 days since the issue started. I believe it may be either broken Firefox update or incompatible update of a system component that Firefox is dependent on.

Crash report: [https://crash-stats.mozilla.org/repor.../bp-c590e601-5e2c-4237-8b27-83d840200414|bp-c590e601-5e2c-4237-8b27-83d840200414]

Version 68.7.0esr Assembly ID 20200403171148 Identification of browser Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Firefox/68.0 OS Linux 4.12.14-lp151.28.44-default

Oak

Asked by Oak 10 months ago

Answered by FredMcD 10 months ago

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problems with FF ESR 45.2.0 update locking up

ESR 45.2.0 locking up since update from ESR 38. Various video programs. Similar to problems that I had 9/2015 before switching from regular FF to ESR 38. Very frustrat… (read more)

ESR 45.2.0 locking up since update from ESR 38. Various video programs. Similar to problems that I had 9/2015 before switching from regular FF to ESR 38. Very frustrating since I was not having this problem before the recent update of esr from 38 to 45.2.0. Any way to go back to ESR 38?

Asked by kuzink 4 years ago

Answered by Justice 4 years ago

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attempting to answer website survey but a screen appears stating that the cookies are NOT enabled when in fact they are enabled - Firefox 52.9.0

After entering some data such as the receipt date and time on the initial screen, then I continue to the 2nd screen which states "To complete this survey you need to have… (read more)

After entering some data such as the receipt date and time on the initial screen, then I continue to the 2nd screen which states "To complete this survey you need to have cookies enabled on your browser." However, I do have them enabled. Upon examining Options and then Privacy, I have the following "Accept third-party cookies: Always" AND "Keep until: they expire". Currently using Firefox 52.9.0 (32 bit). I did NOT have this problem a month ago. Any advice would be helpful.

Asked by sson 2 years ago

Answered by sson 2 years ago

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No success with firewall exceptions so how do I allow download link from unknown publisher

Trying to allow a manufacturers' system scan after suffering longstanding desktop issues but before this can happen I have to download their support assist launcher. So… (read more)

Trying to allow a manufacturers' system scan after suffering longstanding desktop issues but before this can happen I have to download their support assist launcher. So the problem is, the download is blocked after the run/save window with another saying unknown publisher and so refuses to start downloading. The manufacturer says check internet connection. It's fine Now I've allowed the name of the support launcher in firewall via exceptions but it still won't load. Even tried it with firewall turned off. The download Icon TzsetupSfx, is shown in the downloads folder along with its file version 1.2.0.715 and name of publisher. So what can I do to get the download accepted by Firefox. I'm running 52.7 in win XP 3 pro. The manufacturers' URL is a www.

Asked by donedo 2 years ago

Answered by donedo 2 years ago

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Firefox crashes on startup - normal and safe mode

Firefox was fine until, one day... crashes on startup, even in safe mode. Tried uninstalling and reinstalling - same problem. I'm told no changes were pushed out at that … (read more)

Firefox was fine until, one day... crashes on startup, even in safe mode. Tried uninstalling and reinstalling - same problem. I'm told no changes were pushed out at that time.

AdapterDeviceID: 0x1616 AdapterDriverVersion: 20.19.15.4531 AdapterSubsysID: 222717aa AdapterVendorID: 0x8086 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:52.7.0,aushelper%40mozilla.org:2.0,e10srollout%40mozilla.org:1.10,firefox%40getpocket.com:1.0.5,webcompat%40mozilla.org:1.0 AddonsShouldHaveBlockedE10s: 0 AvailablePageFile: 3520704512 AvailablePhysicalMemory: 1745371136 AvailableVirtualMemory: 3707920384 BIOS_Manufacturer: LENOVO BlockedDllList: BreakpadReserveAddress: 54329344 BreakpadReserveSize: 67108864 BuildID: 20180307131617 CPUMicrocodeVersion: 0x21 CrashTime: 1523595638 DOMIPCEnabled: 1 E10SCohort: test EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1522014586 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x1616, AdapterSubsysID: 222717aa, AdapterDriverVersion: 20.19.15.4531 FP(D00-L1000-W00001000-T0000) D2D1.1? DWrite? DWrite+ D2D1.1+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 23 StartupCrash: 1 StartupTime: 1523595636 SystemMemoryUsePercentage: 78 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20180307131617","version":"52.7.0","vendor":"Mozilla","platformVersion":"52.7.0","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":7872,"virtualMaxMB":4096,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":61,"stepping":4,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2295,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-AU","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":14393,"windowsUBR":2125,"installYear":2017},"hdd":{"profile":{"model":"SAMSUNG MZNLN128HCGR-000L1","revision":"EMT22L0Q"},"binary":{"model":"SAMSUNG MZNLN128HCGR-000L1","revision":"EMT22L0Q"},"system":{"model":"SAMSUNG MZNLN128HCGR-000L1","revision":"EMT22L0Q"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Direct2D 1.1","adapters":[{"description":"Intel(R) HD Graphics 5500","vendorID":"0x8086","deviceID":"0x1616","subsysID":"222717aa","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVersion":"20.19.15.4531","driverDate":"9-29-2016","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":48,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sCohort":"test","telemetryEnabled":false,"locale":"en-US","update":{"channel":"esr","enabled":true,"autoDownload":true},"userPrefs":{},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false},"profile":{}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 18130214912 TotalPhysicalMemory: 8254652416 TotalVirtualMemory: 4294836224 URL: UptimeTS: 2.910250234 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 52.7.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Irda [IrDA] : 2 : 26 : 1 : 1 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 3972523d-2af1-11d1-b655-00805f3642cc 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by wwwebb 2 years ago

Answered by wwwebb 2 years ago

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Firefox wants to update my version that Firefox already claims is up-to-date.

I, very reluctantly, upgraded from 24.6.0 ESR to 31.4.0 ESR. I did not want to go to that version but Firefox did that itself. If I attempt to update Firefox, it claims I… (read more)

I, very reluctantly, upgraded from 24.6.0 ESR to 31.4.0 ESR. I did not want to go to that version but Firefox did that itself. If I attempt to update Firefox, it claims I am up-to-date HOWEVER when I start Firefox, it claims I am NOT up-to-date!

You can't have it both ways.

Asked by AIVAS 6 years ago

Answered by cor-el 6 years ago

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How do I prevent frequent plugin stalls ?

I'm running XP64 pro. The scripts on Yahoo will stall FF after a few minutes. Often I get the popup message that a plugin script has stalled and asks if I want to prevent… (read more)

I'm running XP64 pro. The scripts on Yahoo will stall FF after a few minutes. Often I get the popup message that a plugin script has stalled and asks if I want to prevent seeing this again from the site. That's nice but every page on Yahoo is unique. So the stall happens on every page that isn't closed after a short while. The more stalls I get the slower my computer runs even though I use task manager to kill stalled processes. Then I have to reboot to clear out the FF remnants. Is there a way to kill remnants of stalled scripts without rebooting? Often FF crashes and asks me to send a report to Mozilla. Seems to me you guys should have a feature to enable extended logging for inclusion in crash reports. I have sent many requests to fix the problem. If you guys can't fix the root cause of the problem then can you at least provide a decent workaround so the memory doesn't get cluttered up with orphaned threads sucking up all my CPU power?

Asked by John_is_annoyed_with_FF 3 years ago

Answered by FredMcD 2 years ago

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Firefox crashes

Firefox keep crashing on startup, also in safe mode. I've already did an uninstall, removed the folders in "c:\program files (x86)", "%appdata%\mozilla" and reinstall, bu… (read more)

Firefox keep crashing on startup, also in safe mode. I've already did an uninstall, removed the folders in "c:\program files (x86)", "%appdata%\mozilla" and reinstall, but it didn't solve the crashes.

Rapport-ID: bp-6145e392-ff57-4e1d-a50a-4bd6c0180227

Startup Crash: True Crash Reason: EXCEPTION_ACCESS_VIOLATION_READ Crash Address: 0x8

Asked by dlm_support 3 years ago

Answered by dlm_support 3 years ago

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Firefox 60.6.1ESR crashes on non-persistent VDI machines

On our non-persistent VDI environment we experiencing users where FireFox crashes frequently - We're running W7 Enterprise 32bits - Firefox version 60.6.1ESR 32 bits i wa… (read more)

On our non-persistent VDI environment we experiencing users where FireFox crashes frequently - We're running W7 Enterprise 32bits - Firefox version 60.6.1ESR 32 bits

i was expecting Sophos to causing this issue, so i created a new VDI machine without Sophos installed. The same issue appered.

I can reproduce the issue when launching a radio station on http://www.onlineluisteren.nl/ Issue appears between the 5 minutes and 2 hours

Worknotes: - Launched firefox in safe mode - Turned off hardware acceleration - created a new VDI image without our anti-virus 'Sophos' - issue was also happening with Firefox 60.5.2ESR

Log reports: https://crash-stats.mozilla.com/report/index/8b0db8fe-fba8-4cfb-b621-c87740190507 - Without Sophos installed on the machine and running in safe mode - this is on a test machine

https://crash-stats.mozilla.com/report/index/94037459-040a-404a-a7f0-3aca70190507 - Without Sophos installed - this is on a test machine

https://crash-stats.mozilla.com/report/index/62aa7ab3-0adb-47b7-ab20-26de60190507 - Without Sophos installed - this is on a test machine

https://crash-stats.mozilla.com/report/index/c5770d27-a023-43da-aa2b-06f3a0190501 https://crash-stats.mozilla.com/report/index/30dae469-7400-49d8-b020-748760190501 https://crash-stats.mozilla.com/report/index/8ab54247-3add-431e-8176-6f4ef0190501#tab-metadata https://crash-stats.mozilla.com/report/index/04819f59-8ff6-4d9e-82f8-ea8910190501#tab-metadata - With Sophos installed - PROD machine

Asked by UserUnknown 1 year ago

Answered by UserUnknown 1 year ago

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mail.com keeps logging me out. does not happen on other browsers.

I can log in. soon as I click something inside of mail.com account, it says "restoring session" and logs me out. does not do this with other browsers and it use to work o… (read more)

I can log in. soon as I click something inside of mail.com account, it says "restoring session" and logs me out. does not do this with other browsers and it use to work on this one. I have cookies on so I guess that is not the issue? FF 52.8.0 ESR. still happens with extensions turned off.

Asked by macgig 2 years ago

Answered by macgig 2 years ago

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Thousands of errors on every page, but none shows in the console

Since Friday 25/5/2018 Firefox Developer Toolbar (SHIFT + F2) shows me hundreds if not thousands of errors on every page I visit, but if I click on the counter it'll show… (read more)

Since Friday 25/5/2018 Firefox Developer Toolbar (SHIFT + F2) shows me hundreds if not thousands of errors on every page I visit, but if I click on the counter it'll show the Developer Console with 0 or almost 0 errors.

Just to make an example on this page it's showing me 663 errors, but if I open the console it only shows 2(3) warnings and 1 error. On some pages after a few minutes it reached 4k+ errors.

Firefox ESR 52.8.0. Yes I tried to launch firefox in safe mode and in fact I'm using the safe mode right now to write this post, but nothing really changes.

Asked by agog 2 years ago

Answered by agog 2 years ago

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I keep getting a blank window with a close option on top of whatever I'm browsing. Took a screen shot. https://screenshotscdn.firefoxusercontent.com/images/94cc

This generally happens with facebook. A small window pops up on top of the fb content. It has an X in the top right corner, a line across the middle, and a "close" button… (read more)

This generally happens with facebook. A small window pops up on top of the fb content. It has an X in the top right corner, a line across the middle, and a "close" button in the bottom right corner. What is it? Why does it happen? Screen shot: https://screenshotscdn.firefoxusercontent.com/images/94cc1e94-4de8-4755-864d-ffd1b9ec75a0.png I am using firefox on linux, but it happened with Windows 8 as well.

Asked by Lonestar1 2 years ago

Answered by Lonestar1 2 years ago

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Firefox crashes on startup even in safe mode

Thanks for your help with a stubborn problem. I have an Asus N750 notebook, running Windows 8.1, 64 bit. I reported this problem about 1 week ago and was helped temporar… (read more)

Thanks for your help with a stubborn problem. I have an Asus N750 notebook, running Windows 8.1, 64 bit. I reported this problem about 1 week ago and was helped temporarily by reinstalling an updated Nvidia GeForce N750 graphics display driver. However , the problem has recurred. I have tried many approaches, including uninstalling and reinstalling different versions of Firefox, including 58.0b7 and currently version 52.5.0,ESR using Profile Manager to create a new profile, checking RAM memory, using sfc.exe, and finally a newer version still of an Nvidia Game Ready version 388.00 display driver. I have enabled crash data to be sent, but not sure if this is reaching you before the crash occurs. Crash ID: bp-750d516e-1705-44fd-be90-1a4961171117 from 17/11/2017, the last successfully submitted one? Yours sincerely, Philip

Asked by philip_s 3 years ago

Answered by philip_s 3 years ago

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probleme firefox config cfg

Hello, We have a problem with version 78.0.2 ESR, We apply a firefox configuration strategy with a cfg in the firefox folder & since the last firefox version opens wi… (read more)

Hello,

We have a problem with version 78.0.2 ESR,

We apply a firefox configuration strategy with a cfg in the firefox folder & since the last firefox version opens with an error message "failure to read the configuration file. Please contact your system administrator."


with the version 68.10.0 ESR The message does not appear do you have an idea?

Asked by aurelien.huteau 7 months ago

Answered by Mike Kaply 7 months ago

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the input fields are hard to find

On just about any web page I work on, after this recent upgrade to 60.2.1esr on my Macbook Pro, I cannot find the text input boxes. There is no outline visible at all un… (read more)

On just about any web page I work on, after this recent upgrade to 60.2.1esr on my Macbook Pro, I cannot find the text input boxes. There is no outline visible at all until I click somewhere inside the "invisible" box to make it visible. This tiresome... And additionally, the colors seem so washed out - tables and spreadsheets are so hard to read now! I tried some of the available themes but they didn't help any.

Asked by Taylor855 2 years ago

Answered by Taylor855 2 years ago

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browser.photon.sctructure.enabled removed?

Hi, Running FF 60esr. The preference browser.photon.structure.enabled is not found in about:config. Adding it does not work. Has this feature been removed? If so, is ther… (read more)

Hi,

Running FF 60esr. The preference browser.photon.structure.enabled is not found in about:config. Adding it does not work. Has this feature been removed? If so, is there another way to get the pre-photon 3 column menu back? thanks

Asked by Tanyac 2 years ago

Answered by user633449 2 years ago