Showing questions tagged: Show all questions

Unable to log in at server.

I have tried multiple suggestions from the help site. Still cannot get Thunderbird to accept settings - Protocol: IMAP Hostname: imap.mail.yahoo.com Port: … (read more)

I have tried multiple suggestions from the help site. Still cannot get Thunderbird to accept settings -

 Protocol:    IMAP
 Hostname: imap.mail.yahoo.com
 Port:           993
 Security:  SSL/TLS
 Authent    oAuth2

What am I doing wrong?

Asked by M Ada 5 months ago

Last reply by sfhowes 5 months ago

IMAP vs. POP3

My husband has Thunderbird for his emails. I am trying to set up Thunderbird for my emails. I am not able to get past the point where you must select IMAP or POP3. … (read more)

My husband has Thunderbird for his emails. I am trying to set up Thunderbird for my emails. I am not able to get past the point where you must select IMAP or POP3. System seems stuck on "checking password". I've had Microsoft outlook for a long time. I want to set up Thunderbird. We have a home based business. I need my email system up and running. Vicki Fischer

Asked by stitchery60 5 months ago

Last reply by Matt 5 months ago

Moving Thunderbird to New PC

The hard drive on my PC running Windows 10 crashed and I have a new one running Windows 11. I used Thunderbird on the old PC and am trying to set up Thunderbird on the n… (read more)

The hard drive on my PC running Windows 10 crashed and I have a new one running Windows 11. I used Thunderbird on the old PC and am trying to set up Thunderbird on the new PC. My email account is with AOL. When setting up Thunderbird on the new PC, it asks for the password. I am trying to use the AOL password but it does not work. The same password works on other devices. I have no access to the data on the old hard drive. Any suggestions greatly appreciated.

Asked by wmattiace 5 months ago

Last reply by david 5 months ago

email migration

Good morning, I can't get to my stored emails. After reinstalling Windows, my profile could not merge with saved on my computer emails. I've moved profile folders to (..… (read more)

Good morning, I can't get to my stored emails. After reinstalling Windows, my profile could not merge with saved on my computer emails. I've moved profile folders to (...AppData\Roaming\Thunderbird\Profiles...) and inbox/sent/spam/trash .msf files to Thunderbird instalation folder. Unfortunatelly, I still don't have access to my saved emails. Could You please help me with this issue?

Asked by pzygmanski 5 months ago

Last reply by david 5 months ago

Import contacts into Thunderbird???

-hi friends, I am desperately trying to import a contact book into TB. In CSV format. All I get get is 100's of unreadable records. My version of TB is 115.4.3 (latest).… (read more)

-hi friends,

I am desperately trying to import a contact book into TB. In CSV format. All I get get is 100's of unreadable records. My version of TB is 115.4.3 (latest). The import tool provides no info whatsoever about the CSV format. I found a bit of info about the format on Mozilla. I only need a few fields for the record. First Name, Last Name, Home Email, Work Email. These are supposed to be field numbers 1,2,5,6. I made a CSV file according to this, but import is as said impossible. Has anyone had any luck with this? regards /peter

Asked by pbehrend 5 months ago

Last reply by david 5 months ago

Export a specific folder from Thunderbird

Hi, I am running out of space in my email account. Is it possible to export specific folders of emails out, so that I can delete those folders (and the emails in them) t… (read more)

Hi,

I am running out of space in my email account. Is it possible to export specific folders of emails out, so that I can delete those folders (and the emails in them) to make some space. I don't want to do a full export out, just those specific folders, so that if I ever need to refer back to those emails, I can import just those back in.

Is this something that can be done?

Thank you.

Asked by S G 5 months ago

Last reply by david 5 months ago

Download Function

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download… (read more)

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download or "try again", it completes the download but the file becomes corrupted and won't open in my phones storage. And I notice that the size of the file is always less than the actual size downloaded, which indicates that it stopped downloading into the local storage at the point it paused or network became bad.

It'll download completely, but the file downloaded into the phone becomes corrupted and useless. It's annoying that a browser has such a problem in 2023.

Please, fix up ASAP.

Asked by abdazeezosinuga 5 months ago

Last reply by IMHASZ 5 months ago

Thunderbird updater

Why is it that every time Thunderbird updater installs on my laptop, my taskbar link to it becomes unfindable and I have to 1 click on it so that Windows says it can't fi… (read more)

Why is it that every time Thunderbird updater installs on my laptop, my taskbar link to it becomes unfindable and I have to 1 click on it so that Windows says it can't find it and would you like to remove it so I can then say yes, 2 wait until the taskbar link disappears, 3 go to my desktop icon for Thunderbird and right click to have it pin to the taskbar (AGAIN!) What does updater do to the taskbar pinned icon that it won't work until I remove, replace it, and go back to work??

Updater should NOTHING to do with any of my taskbar icons, let alone the one for Thunderbird. Tell me something I don't know.

Thanks Lance M.

Asked by lm700 5 months ago

Last reply by Matt 5 months ago

Firefox browser no longer on W7 laptop. Followed instructions-downloaded

Firefox browser no longer on W7 laptop. Followed instructions-downloaded setup and installer. Neither will do anything - message says no program association to implement … (read more)

Firefox browser no longer on W7 laptop. Followed instructions-downloaded setup and installer. Neither will do anything - message says no program association to implement thses files. Help!

Asked by trewren 5 months ago

Last reply by cor-el 5 months ago

partial migration of email account to new laptop... issues with IMAP

Hello and thanks in advance to anyone offering help, very much appreciated. My partner hates computers but has to deal with them for her home based work. After long strug… (read more)

Hello and thanks in advance to anyone offering help, very much appreciated. My partner hates computers but has to deal with them for her home based work. After long struggle she has got to grips and enjoys the functionality of Thunderbird. Her old laptop is on the way out and we got her a new upgraded machine (Lenovo windows 11). a 'friend' tried to solve a problem in the past and created a second account locally on her laptop that mirrors the incoming emails to her main BTinternet mail account. however, sometning went wrong and she hasd over 15000 duplicated emails on the second back up account. We wish to istall Thunderbird on her new machine as she doesn't like to windows mail app and noy 'enjoys' (sic) the thunderbird, especially coulering emails for easy reference. we were told that if she deletes the second account, all of the mirrorede emails on the desired/to keep BT account will also be lost. we are now wondering if it is possible to download Thunderbird onto the new machine and somehow not import the unwanted account when she signs in etc. We are hoping also that when she downloads and installs and signs in.... (the above query accepted) that her folders will also import and be populated. But!... only for the account she wants. i hope this has been clear? The server is imap from BTinternet email thnaks to all who read this far

Asked by stepphen1 5 months ago

Last reply by david 5 months ago

Thunderbird internet access problem

I use Thunderbird for my work email. Since early October, I have had difficulty accessing the internet using Thunderbird. I can access my work email account through the w… (read more)

I use Thunderbird for my work email. Since early October, I have had difficulty accessing the internet using Thunderbird. I can access my work email account through the web, but that is a bit clunky. I have no problem accessing the internet via Firefox, and I can access my work email via Thunderbird if I use my phone as a personal hotspot. Is there a setting on Thunderbird I need to change, or is my problem more with my internet provider (Quantum Fiber)?

Asked by kevinp1 5 months ago

Last reply by Matt 4 months ago

Downloading

Dear Community, I am trying to download a large file. Am on a course, and the main tutor has given the group a file to download. Have tried downloading this 5 times, b… (read more)

Dear Community,

I am trying to download a large file. Am on a course, and the main tutor has given the group a file to download. Have tried downloading this 5 times, but get little luck. The file that I would want to download is 8.5GB, and the furthest I get is about 4GB.

I have 2 questions about this.

1) I seem to have a very 'in and out internet connection. It seems to go down at times for no reason, cutting off the download. Is there anything I could do about this? How could I troubleshoot this, please? 2) Does anybody know of any special tools that I can use to download in a more efficient manner, please? Perhaps an extension for Firefox might be able to do this, perhaps? Kind Regards to Anyone Answering this Query, Marek

Asked by MAREK_WES 5 months ago

Last reply by Terry 5 months ago

thunder bird update ruined my email

The newest Thunderbird upgrade has ruined my email. I cannot send email and Thunderbird no longer recognizes my settings. I want to remove this update and go back to th… (read more)

The newest Thunderbird upgrade has ruined my email. I cannot send email and Thunderbird no longer recognizes my settings. I want to remove this update and go back to the previous build that I had. If this cannot be fixed I will need to get a new email manager.

Asked by mc2cheryl 5 months ago

Last reply by Googlethunderbird 5 months ago

How do I stop firefox from asking to update???

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready.… (read more)

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready. How do I stop this?

Asked by scottg1 5 months ago

Last reply by zeroknight 5 months ago

Transfer Profiles in Thunderbird

MacbookPro needed service which wiped hard drive. Reinstalled back up (to Ventura), but Thunderbird app was trashed. Reinstalled Thunderbird, but I can not see received … (read more)

MacbookPro needed service which wiped hard drive. Reinstalled back up (to Ventura), but Thunderbird app was trashed. Reinstalled Thunderbird, but I can not see received emails from 2019-2023 (now), but oddly, can see all sent emails from 2020. How do I get my missing emails and categories? The web instructions make no sense to me. As I understand, my profiles are separate from the app, but it is not clear at all how I can toggle from one to another while in Thunderbird. Thanks for your help

Asked by kelpbed1 5 months ago

Last reply by david 5 months ago