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Updates

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update... How do… (read more)

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update...

How do I get rid of these pop-ups???

Asked by Jarro H 4 days ago

Last reply by NoahSUMO 4 days ago

Cox has tranferred my email accounts to Yahoo. I need to know how to connect back to Thunderbird.

Cox has tranferred my email accounts to Yahoo. I need to know how to connect back to Thunderbird. Had a discussion on your FB group with ANJE YELF.. She said to leav… (read more)

Cox has tranferred my email accounts to Yahoo. I need to know how to connect back to Thunderbird. Had a discussion on your FB group with ANJE YELF.. She said to leave a message here and she would get back to me on how to do that. I have imap.

Linda Brody

Asked by lindabrody 4 days ago

Last reply by Stans 4 days ago

Problems Migrating Data

Moved to new country (UK) took TB data with me as instructed. Installed TB did put in email data. Uploaded TB data as per instructions. Opened TB and put in email passwor… (read more)

Moved to new country (UK) took TB data with me as instructed. Installed TB did put in email data. Uploaded TB data as per instructions. Opened TB and put in email password etc. All my current emails show up no problems and email account appears to work but none of the uploaded data appears even though it took 15 min to upload. It feels like it was uploaded to the 'wrong' place but I uploaded the data it to the TB folder as instructed. Any idea what I did wrong??

Asked by Andrew Waller 4 days ago

Last reply by Stans 4 days ago

account setup

Since installing Ubuntu 23.10 on my new desktop pc, Thunderbird is failing to see the account details in .thunderbird I copied all the files from my backup into a new acc… (read more)

Since installing Ubuntu 23.10 on my new desktop pc, Thunderbird is failing to see the account details in .thunderbird I copied all the files from my backup into a new account directory (/home/cfi/.thunderbird/y4xyxmli.default), a technique that has worked many times in the past, but not this time. Previously, thunderbird has simply taken the settings from the backed up files and used those to connect to my organisation's mail server. Any ideas? How can I force Thunderbird to read the old account settings?

Many thanks.

Asked by cfi2 5 days ago

Last reply by christ1 4 days ago

Merge problem

I have two computers, one older with TB 115.9.0 32 bit, pop. The other has 115.9.0 64 bit, imap, same email address. I have tried to merge them, but when i do the Thund… (read more)

I have two computers, one older with TB 115.9.0 32 bit, pop. The other has 115.9.0 64 bit, imap, same email address. I have tried to merge them, but when i do the Thunderbird Import folder has zero messages and no subfolders. I also tried changing the old TB to IMAP, didnt work: "configuration problem". Any help would be appreciated.

Asked by bput71 2 weeks ago

Last reply by david 6 days ago

problem with migrating to new Mac - get the beachball of death

Problem: Thunderbird hangs up on Macbook and iMac. It opens to the normal view, but if I try to do anything, I get the beachball of death. I used Mac migration assistant … (read more)

Problem: Thunderbird hangs up on Macbook and iMac. It opens to the normal view, but if I try to do anything, I get the beachball of death. I used Mac migration assistant to install from Macbook to iMac. Before the installation, the Macbook Thunderbird worked fine, but after the installation, neither worked. My PC installation works fine, as does Apple Mail on my iOS devices, so it is not a provider problem.

Solutions tried: restarting in troubleshoot mode, restarting iMac, turning off access to Apple Contacts, turning off antivirus (Norton), creating new profile and copying existing mail data into the profile folder, and renaming various files in the profile folder.

Results: None of the solutions I tried provided access to my email. I can open the new profile, but that requires that I reenter all my email account information and copy the emails for each account into the new profile (I use POP). The problem may be with the prefs.js file, since if I rename it, Thunderbird doesn't hang, but would require me to reenter all my account info as if it were a new profile, and all preferences would be lost.

Question: What is the best solution for this problem? Is there anything that would work better than reentering the account info -- e.g., can I make any changes to prefs.js using a text editor or some other utility?

Asked by tek25 5 months ago

Last reply by Wayne Mery 6 days ago

move thunderbird portable

hi, on a PC i´ve got portable version installed, but i need to install portable on an other computer especially to take trace of send email, which folder need to coy fro… (read more)

hi, on a PC i´ve got portable version installed, but i need to install portable on an other computer especially to take trace of send email, which folder need to coy from one pc to another to keep the same mail on the new pc

Asked by postino793 1 week ago

Last reply by david 1 week ago

Download new version nag

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to b… (read more)

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to become an every hour nag to update and install latest version of Firefox. Refuse to use Microsoft Edge or Chrome, and will switch off Firefox too if not rectified.

Asked by Grizz B 1 week ago

Last reply by James 1 week ago

Wanted Thunderbird. Got Mailfence

About a month ago, I created a Thunderbird account...or so I thought. I got a mailfence account. I didn't use it. Today I tried to download a Thunderbird account agai… (read more)

About a month ago, I created a Thunderbird account...or so I thought. I got a mailfence account. I didn't use it. Today I tried to download a Thunderbird account again, thinking I had done it incorrectly before. Again, it takes me to my prior mailfence account. Now it is asking me to pay for a subscription that I didn't want in the first place.

How do I get a Thunderbird account?

For the record, I went to Thunderbird.net to download it and just followed the prompts for a standard installation. I also restarted my computer. I selected "make this my default email." (I wasn't sure about that but I had tried not selecting it before and it didn't seem to work so I selected it a few minutes later.) Thank-you for your help.

Asked by vividvibes 1 week ago

Last reply by christ1 1 week ago

Failed to check for update

Help -> About "Failed to check for updates." This has been going on for over a week. I have downloaded and applied the installation program multiple times (>3). Th… (read more)

Help -> About "Failed to check for updates."

This has been going on for over a week. I have downloaded and applied the installation program multiple times (>3). The problem persists. What is going on, and how do I fix it? Thanks

Asked by Bryan 1 week ago

Last reply by cor-el 1 week ago

recover emails Thunderbird after Windows 10 reinstall

I had to reinstall Windows 10 home , a clean install (all data on discs are lost) I used the windows backup settings and revoverd that majority of my files but how can I… (read more)

I had to reinstall Windows 10 home , a clean install (all data on discs are lost) I used the windows backup settings and revoverd that majority of my files but how can I recover the emails from Thunderbird ?

Asked by robgru 1 week ago

Last reply by david 1 week ago

Download issues

Dear Friends at Firefox, There is only one reason that i'm using Firefox less and less ; because of the download files options. When i choose the option to download… (read more)

Dear Friends at Firefox,

There is only one reason that i'm using Firefox less and less ; because of the download files options. When i choose the option to download to a particular location, inspite of that, most files get down loaded to the firefox download folder and i always have to go there and then copy or move it out to a location desired.

There is no easily vavilable info about that.

Would request some info and help for the same. i have tried all that i could from the current browzer settings and it has not helped.

Been a loyal fan of Firefox and would love to have this resolved.

Thank you,

Ashish

Asked by ashman1998 1 week ago

Last reply by zeroknight 1 week ago