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Import from Outlook doesn't even show up?

I have Thunderbird 115.6.1 SUPERNOVA on a Pop_OS installation. I want to import an Outlook 2016/2019 .pst-file so I was following this article: https://support.mozilla.o… (read more)

I have Thunderbird 115.6.1 SUPERNOVA on a Pop_OS installation.

I want to import an Outlook 2016/2019 .pst-file so I was following this article: https://support.mozilla.org/sv/kb/thunderbird-import

Using the import tool I should be able to select Import from Outlook, but that alternative doesnt even show up in my Thunderbird. I only have import from TB, SeaMonkey and address book from file...

What am I missing?

Thnx in advance.

Asked by Dain_547647 3 months ago

Last reply by Wayne Mery 8 hours ago

Can not set up a Mail service.

I used to have an account until my computer died last week. I can not remember my previous password, and I am not sure who to ask. if I did they would send it to my addre… (read more)

I used to have an account until my computer died last week. I can not remember my previous password, and I am not sure who to ask. if I did they would send it to my address, which I can not get into. Please help me John Eaton Wright

Asked by John Wright 10 hours ago

Last reply by christ1 9 hours ago

Transitioning to Yahoo from Cox

My internet provider in Phoenix, Cox, has now handed its email services over to Yahoo. Prior to this, I accessed my Cox email (@cox.net) using Thunderbird. I am a techno… (read more)

My internet provider in Phoenix, Cox, has now handed its email services over to Yahoo. Prior to this, I accessed my Cox email (@cox.net) using Thunderbird. I am a technological dinosaur and am trying to figure out how to migrate my new Yahoo email to Thunderbird. I had a friend set up my Cox mail in Thunderbird but he is not available now. I am clueless how migrate my Yahoo mail to Thunderbird. I appreciate any help that the community can give me.

Asked by Maggie McConnell 1 day ago

Last reply by david 11 hours ago

how can i copy my Linux mint Thunderbird profiles over to windows 10?

hello, how can i copy my Linux mint Thunderbird profiles over to windows 10? i get a copy alarm "can not copy symbolic link" when i try to copy the .thunderbird directory… (read more)

hello, how can i copy my Linux mint Thunderbird profiles over to windows 10? i get a copy alarm "can not copy symbolic link" when i try to copy the .thunderbird directory to my dos formatted usb drive. i do see that the linux profile directory has both imapmail and ImapMail directories. i believe this is the issue. when i am copying from linux to the dos usb drive, the error window askes to skip/cancel the directory it is troubled by. as both imapmail and ImapMail have the same size and file count, can i just skip one of the directories? is either better on the dos side? thank you for your time. Bara

"ESR channel" displays "Daily channel" warning

For some reason, my Thunderbird recently "updated" to version 115.10.2, and the "About Thunderbird" dialog says that it is on the "esr update channel." I can find no inf… (read more)

For some reason, my Thunderbird recently "updated" to version 115.10.2, and the "About Thunderbird" dialog says that it is on the "esr update channel." I can find no information about the esr channel. However, when I start Thunderbird, it displays the "Welcome to Thunderbird DAILY" screen. Am I correct that this is an error? If I were really on the daily channel, I think that the version number should be higher.

Asked by James6M 2 days ago

Last reply by Wayne Mery 2 days ago

Calendars, Personal address book

Been using Outlook, but am having issues. Decided to try TBird. Got the email part set up (far as I can tell). Calendar and Address book are a different story. Calend… (read more)

Been using Outlook, but am having issues. Decided to try TBird. Got the email part set up (far as I can tell). Calendar and Address book are a different story. Calendar: Using Google Calendar as primary calendar. Consists of an appointment, birthday, and holiday calendars. Created a new calendar and entered the URL for my Google Calendar. It showed up in TBird apparently OK. Created ANOTHER calendar and entered URL for Googles stock Holiday calendar. It also seemed to show up OK. Tried to do what I did with those calendars to add my Birthday Calendar, but Google uses data from Google Contacts to create that calendar. Can't figure how to add that data. HELP? Address book: Exported Google Contacts Data to a CSV file. Tried BOTH Outlook CSV and Google CSV exports. NEITHER produced a CSV file ANYWHERE Close to what TBird appeared to want, based on what showed up on the "fields" page that appeared after I chose the CSV filename. Moving data around in a spreadsheet is a Royal pain. Isn't there a Google Contacts CSV export file that more closely approximates the arrangement that TBird WANTS?

Asked by PathMan 2 days ago

Last reply by sfhowes 2 days ago

Cox moving email services to Yahoo

As of today Cox is moving all email services to Yahoo. I have been using Thunderbird for Cox.net email. I have about 40 existing folders under cox.net. Yahoo now has Cox.… (read more)

As of today Cox is moving all email services to Yahoo. I have been using Thunderbird for Cox.net email. I have about 40 existing folders under cox.net. Yahoo now has Cox.net and is providing my new emails so I still have the same email address and can access it through webmail. What is the best way to transition this from the old Cox cox.net to the new Yahoo cox.net on Thunderbird and keep all existing folders? Thank You

Asked by thessick 2 days ago

Last reply by Bogomil Shopov - Бого 2 days ago

Clean Install

Have two computer with same email. My Wife's computer password got corrupted and unable to get messages. I deleted TB and deleted any reference to Thunderbird in the re… (read more)

Have two computer with same email. My Wife's computer password got corrupted and unable to get messages. I deleted TB and deleted any reference to Thunderbird in the registry. Turn off and restarted PC, downloaded new install and run and all the setting from before automatically were in place and still could not get pass the password issue. My computer does not have any password.

My wife's PC, under setting, does not have any saved passwords or a Primary password or even the "Use a Primary Password" checked. If it is checked there is nothing there. It just will not get passed the password issue being always asked when trying to "Get Messages".

How do you get rid of all the infor, setting, password requirements and to be able to restart with a clean Thunderbird install or get passed the password issue? Making my brain hurt.

Asked by dsks 3 weeks ago

Last reply by david 3 days ago

Install Offline Language File

After installing Thunderbird i had first download problems for new Firefox Versions. I tested around, installed everything new and found the solution. Somehow the Mainten… (read more)

After installing Thunderbird i had first download problems for new Firefox Versions. I tested around, installed everything new and found the solution. Somehow the Maintenance Service didn`t work properly on my machine and after deinstalling and restarting i can update firefox again. Problem remains: When trying to install Offline Languages , see picture, i get the message that it does not work. I tried everything possible, including reinstalling and deleting all old profiles (was a lot of work). Any ideas?

Asked by Phyto 3 weeks ago

Last reply by James 3 days ago

Windows 7 support

Dear Mozilla: It is SAD that the OS I have will no longer be supported due to exploits. Considering the # of exploits, backdoors, poor coding, etc., in the later Window… (read more)

Dear Mozilla:

It is SAD that the OS I have will no longer be supported due to exploits.

Considering the # of exploits, backdoors, poor coding, etc., in the later Windows OS versions - 1 would truly think that supporting the older and MUCH more secure Windows OS's would be wise.

Yes, they have "holes", but overall much fewer than current OS's.

Plus, the bad actors are very busy exploiting 10 & 11 and pretty much have ignored the prior versions.

Question... what if a major exploit is found that affects all OS's from 11 down to unsupported?

Will Mozilla make sure to supply a patch to the unsupported due to the danger of the new & serious "hole" found?

I vote... it would be wise to maintain a small contingency of legacy developers to help those who cannot buy new systems or flat out HATE the UI & UX of the 10 & 11.

Makes sense?

Asked by scottie916 4 days ago

Last reply by James 3 days ago

Transfer of label from one gmail account to another incomplete

Hi there, I had 755 emails in a label in one of my two gmail accounts. I linked by gmail accounts in thunderbird and selected 'copy' of the label from one account to the… (read more)

Hi there,

I had 755 emails in a label in one of my two gmail accounts. I linked by gmail accounts in thunderbird and selected 'copy' of the label from one account to the other. However, only 359 have transferred. I've tried again and nothing has changed. Its made a big mess of both my gmail accounts.

Asked by rachelrooneyfitness 4 days ago

Last reply by david 4 days ago

changing to a new computer

As I move from an old computer to a new computer, I can't seem to remember my old computer's T-bird password, which asks for the new computer download setup. Where can I… (read more)

As I move from an old computer to a new computer, I can't seem to remember my old computer's T-bird password, which asks for the new computer download setup. Where can I find the password on my old computer?

Asked by William Morin 4 days ago

Last reply by Bogomil Shopov - Бого 4 days ago

update to new version of Thunderbird

Hello, I was using the previous version of Thunderbird (115.10.0) (64-bit), which was crashing upon exit. I tried to update by clicking on Help and About Thunderbird, bu… (read more)

Hello,

I was using the previous version of Thunderbird (115.10.0) (64-bit), which was crashing upon exit. I tried to update by clicking on Help and About Thunderbird, but it didn't automatically update to the newer version (115.10.1 (64-bit)). So the instructions I followed was do download the new version. However, when I open the new version, all my email accounts and calendars are missing. How do I restore my old profile?

Asked by stephen_oldfield 5 days ago

Last reply by Yahia rtx 5 days ago

Firefox not updating

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running th… (read more)

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running the installation but it makes no difference. I am on 125.02 at the moment.

Asked by malcolmmcp 6 days ago

Last reply by James 6 days ago

How to set up two copies of firefox on MacOS? (Not two profiles).

Hi there. I love Firefox, but I have an issue at the moment where I have one copy set up on my Mac, and it has two profiles. However, I'm running into regular problems wh… (read more)

Hi there. I love Firefox, but I have an issue at the moment where I have one copy set up on my Mac, and it has two profiles. However, I'm running into regular problems where they're both open and they can't quit, or they crash, or they want updates, the other one, and then it has to be restarted and can't open web pages for stuff like that.

A little bit more about my setup. I have two admin accounts on my Mac and an applications folder with Firefox in it. Then each of my Mac accounts has a version of Firefox with a different profile.

I'm about to do a clean install of macOS with the two admin accounts. I want to install Firefox correctly this time. How do I have two entirely separate copies of Firefox running on my Mac in the two admin accounts? I just don't want their threads to be mixed or them to be updating each other or anything like that.

Absolutely love Firefox, but this has been quite a big issue for me and I'd love some advice here. Thank you.

Additional note, I followed the link below the first time I setup to create two profiles, but that didn't quite do what I wanted.

https://support.mozilla.org/en-US/questions/1127836

Asked by me.play 6 days ago

Last reply by zeroknight 6 days ago

Downloading Firefox 125 problem

I have the latest version of Windows 11 installed. When I try to download Firefox 125 I get a popup window stating Firefox 125 cannot be downloaded on a computer with th… (read more)

I have the latest version of Windows 11 installed. When I try to download Firefox 125 I get a popup window stating Firefox 125 cannot be downloaded on a computer with the operating system less than Windows 10. Is there a work around to remedy this problem?

Asked by jdhersh 6 days ago

Last reply by James 6 days ago