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Message: "Thunderbird can't update to the latest version."

Hello Many thanks if anyone can simply answer these 3 queries for me! I don't need explanations etc - even just a 'yes' or a 'no' would be sufficient for me. Or just… (read more)

Hello

Many thanks if anyone can simply answer these 3 queries for me!

I don't need explanations etc - even just a 'yes' or a 'no' would be sufficient for me. Or just clear step-by-step guidance as to how to do something.

QUERY: 1. Should I just wait and see if this latest version of Thunderbird will download itself automatically? . . (Though I'm getting fed up with this message coming up every time I go to my emails, and wish I could find a way to shut it up!).

QUERY: 2. How can I be sure that any new version of Thunderbird won't go and alter/remove any of the current features that I like and am accustomed to?

QUERY: 3. If I found it had altered/removed features that I liked etc, could I ever get these re-instated?

MY PROBLEM When I click on 'Download Thunderbird' nothing happens, except that I'm taken to here: https://www.thunderbird.net/en-GB/ No download happens, or not any that I can see. I feel like I've been taken to a 'cul de sac' instead!

Along with this message is always 'We'll help you download it'. Er.... what 'help'?

Asked by Catherine Barber UK 1 week ago

Answered by Toad-Hall 1 week ago

  • Solved

Impossible to install Firefox, error: VCRUNTIME140_1.dll

Hi, I can't install Firefox and I don't know what's going on here. Yesterday I installed the latest version of Firefox and it worked fine. Then, I turned off the laptop a… (read more)

Hi, I can't install Firefox and I don't know what's going on here.

Yesterday I installed the latest version of Firefox and it worked fine. Then, I turned off the laptop and the next day when I was going to use Firefox, it didn't load any pages. Edge was working fine, Chrome was working fine, but Firefox was not working. Trying to fix the problem, I decided to uninstall Firefox and installing it again. In order to clean even more the previous installation, I even manually deleted the C:\Program Files\Mozilla Firefox folder to remove all possible traces. I restarted the laptop and downloaded again the Firefox installer. I don't know how, but the installer detected that I had already installed Firefox before. I unchecked restart Firefox and hit the button to continue with the installation. After this, was impossible to install Firefox again. I got a message saying that the installation cannot continue because the VCRUNTIME140_1.dll was not found. The message said that this problem can be fixed by reinstalling the program, but that is not true, everytime I try to reinstall it, I get again the VCRUNTIME140_1.dll error.

After this, the installation stops and the Firefox icon appears on the desktop, but it doesn't install properly the software and when I open it, I cannot browse the Internet.

Do you know what's going on here and how to solve this?

Cheers

Asked by mrmister23 1 day ago

Answered by jonzn4SUSE 1 day ago

  • Solved

The 96.0 update has forced my background into Dark Mode

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a… (read more)

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a setting, add on or update that can return this to normal. The theme I am using has not been updated in 2 years so I am fairly sure the update has caused this.

Asked by flippy12321207 1 week ago

Answered by jscher2000 1 week ago

  • Solved

Copying Thunderbird files from MacBook Air HD to external HD without losing data

I am trying to regain space on my 2014 MacBook Air HD, and have discovered that my old Thunderbird Mail Service is using 46 GB of storage. This will be old emails, but I… (read more)

I am trying to regain space on my 2014 MacBook Air HD, and have discovered that my old Thunderbird Mail Service is using 46 GB of storage. This will be old emails, but I don't want to loose them, so I would like to copy all the necessary folders to my external HD so I can erase them from my internal HD.

Can you pls advise me how to do this without losing or corrupting any of my Thunderbird emails or damaging any files on my Mac.

Thanks for any help/guidance you can provide.

Asked by danrgfarrow 1 day ago

Answered by david 1 day ago

  • Solved

importing contacts with categories and notes

I am using Time and Chaos for all my contact and calendar management. I would like to import all the data info into the address book/calendar of Thunderbird. What do I n… (read more)

I am using Time and Chaos for all my contact and calendar management. I would like to import all the data info into the address book/calendar of Thunderbird. What do I need to do to get all the categories and notes seamlessly into the new thunderbird address book and calendar? Thanks, WA

Asked by WA 5 days ago

Answered by sfhowes 5 days ago

  • Solved

Trying to manually migrate between two macs

I am trying to manually migrate my thunderbird accounts from my 2018 mac mini to my new 2021 mac mini M1 and I am having a heck of a time doing it. I have already investe… (read more)

I am trying to manually migrate my thunderbird accounts from my 2018 mac mini to my new 2021 mac mini M1 and I am having a heck of a time doing it. I have already invested over 4 hours to no avail. Maybe you can help: So I copied the profiles file from the old computer and dragged it over to the desktop of the new computer. I then opened the Thunderbird library folder under Go/Library/Thunderbird/Profiles and have tried both deleting the existing files (and replacing them with the files from the original mac) and also tried just copying the files from the old profile folder and adding them to the two existing files in the new mac profiles folder. I then close the folder, close the program and restart the program and in every instance this is the error message I get: " Profile missing; your Thunderbird profile cannot be loaded.....". I've tried every iteration I can think of and the only way the program opens is when I get a fresh install and fill out the fill in's when opening the program. Is there some sort of tool I can use to simplify this process? I am at witts end and I have no idea what I am doing wrong as I have tried everything. I barely understand computer code, so the answer has to be simple for me to understand what to do. I'd pay someone to walk me through it at this point, as I need to get this thing installed. Thanks.

Asked by suninasky 2 days ago

Answered by david 1 day ago

  • Solved

Moving local folders into exchange online mailbox setup in Thunderbird

A user has migrated from a native mail server (hermes) to Exchange online. AS Hermes mailbox had a limited space, he saved his conversations in local folders. I'm now try… (read more)

A user has migrated from a native mail server (hermes) to Exchange online. AS Hermes mailbox had a limited space, he saved his conversations in local folders. I'm now trying to move those conversations from local folders into the new Exchange online mailbox set up in Thunderbird. But not all the conversations are copying. The original shows 1,277 conversations. I have tried to copy to and move to and only 377 conversations are listed. Can you advise please?

thanks

Asked by LC413 3 days ago

Answered by LC413 1 day ago

  • Solved

download problem

I lost my Thunderbird program when my computer was reset and I've been trying to download it for the last several hours. I keep getting messages like "Thunderbird Setup … (read more)

I lost my Thunderbird program when my computer was reset and I've been trying to download it for the last several hours. I keep getting messages like "Thunderbird Setup 78.13.0 isn't commonly downloaded. Make sure you trust Thunderbird". What can I do to download the program so I can try to retrieve my address books from OneDrive in the cloud?

Case Smit [removed] [removed]


edited email and phone# from public and search/spam bots view on this community forum.

Asked by casesmit 3 days ago

Answered by James 2 days ago

  • Solved

Thunderbird profile does not have a Mailboxes folder in Local Folders nor any individual mailboxes

Obviously made an unidentified mistake while backing up my Thunderbird profile: when re-starting Thunderbird after the backup, it installed again and created a new profil… (read more)

Obviously made an unidentified mistake while backing up my Thunderbird profile: when re-starting Thunderbird after the backup, it installed again and created a new profile. However, this new profile lets me download and upload new messages but does not include a "Mailboxes " folder in "Local Folders". The individual mailboxes and the "Mailboxes" folder still exist in the old profile. I need to recover these into the new profile without loosing the messages I received since the mishap.

I am old and not very savvy about computers and am afraid to screw things up further if I do anything haphazardly.

I see several possible solutions like 1) forcing the use of the old profile (how exactly? would I lose the new messages?), 2) copying the old "Mailboxes" folder and putting it in the new profile, (how exactly and where?), 3) same thing but with the whole old "Local Folders" file and 4) also, there might be better ways than these to handle my problem (how?).

But I am worried that if I try these things willy-nilly, I'll screw things up further or loose the messages I received since the mishap or trigger other bad consequences.

Please help. Thanks

Jean L. Loyer

Asked by loyer@redshift.com 2 weeks ago

Answered by AgnesRM 2 days ago

  • Solved

Thunderbird

I would like to try thunderbird; the alternative to outlook, but my computer keeps saying that this app is risky for my computer. I would like to know what is a good alte… (read more)

I would like to try thunderbird; the alternative to outlook, but my computer keeps saying that this app is risky for my computer. I would like to know what is a good alternative to outlook.

Asked by Sharon C 2 days ago

Answered by sfhowes 2 days ago

  • Solved

Trying to config Thunderbird 91.5.0 (64-bit) for ATTMail

I have the correct email address, password, secure password and server config info - and it's all working fine in 32 bit 52.9.1 Thunderbird on XP. It appears that TB 91 i… (read more)

I have the correct email address, password, secure password and server config info - and it's all working fine in 32 bit 52.9.1 Thunderbird on XP.

It appears that TB 91 is "too smart", insisting on using the bellsouth.net part of the address as it "helpfully" works out the configuration and insisting on shutting off manual configuration and using it's "helpful" version if I change the password - or almost anything else.

Where is the "Lock" button that forces TB to retain my settings once I've selected manual config?

After having TB 91 wipe out my manual config four or five times, I might have enough patience to try it once more. Beyond that, I'll be using a browser as this is a laptop that's used primarily to monitor a small solar power system and email is a convenience. Having the same email program on all devices is a minor convenience but it's not worth more than maybe another five minutes of my time.

Asked by carter5922 3 days ago

Answered by sfhowes 3 days ago

  • Solved

Mac mail folders to Thunderbird

I am in the process of changing my email from gmail in mac mail client to mailfence in thunderbird client and want to move saved mac mail folders one at a time to Thunder… (read more)

I am in the process of changing my email from gmail in mac mail client to mailfence in thunderbird client and want to move saved mac mail folders one at a time to Thunderbird. It seems straightforward enough but I have one question and it's related to a post on this forum, see below. At the end of the post Stans describes how to move the folders but says it must be done when the TB is CLOSED i.e. not running. This might be a dumb question but how does one copy files to TB when it is closed.


Stans

   Top 10 Contributor

7/19/20, 9:50 AM

The Mail app supports exporting entire mailboxes (accounts) to mbox files, as explained here. Thunderbird uses the mbox format for storing messages, so you don't need any product to facilitate this. Simply get the exported mbox files and copy them to the Local Folders folder inside your Thunderbird's profile folder. See Profiles - Where Thunderbird stores your messages and other user data for details about your Thunderbird profile. The mbox files should be copied to the Mail > Local Folders folder while Thunderbird is closed (not running), then when you relaunch Thunderbird, it will load the mbox files under the Local Folders account.

Asked by malcolm.booth 1 month ago

Answered by sfhowes 1 month ago

  • Solved

Dark Theme

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks Email me at [email]@… (read more)

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks

Email me at [email]@Hotmail.com.

Asked by mmathe8 1 week ago

Answered by artur6912 1 week ago

  • Solved

Need To Move & Access Mac Thunderbird Emails On External

Hi, I have Thunderbird Release 91.5.0 (64-bit) on a 2014 mac mini running High Sierra. The program and emails in three profiles are on my internal hard drive. I need to … (read more)

Hi,

I have Thunderbird Release 91.5.0 (64-bit) on a 2014 mac mini running High Sierra.

The program and emails in three profiles are on my internal hard drive. I need to move it all to my external mac hard drive to free up space. I am using the same computer.

The instructions via the link below are a bit confusing as I am not using a new computer. I would like the app to stay on my internal hard drive, but have the profiles and emails on the external hard drive so that I can continue to use them. https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

I copied the Thunderbird folder from the internal to the external drive. I then deleted the internal Thunderbird folder.

I then updated the profiles.ini and then restarted TB, but it does not show me the emails. It created another TB folder on the internal drive.

Here is the original profiles.ini.

[Profile0] Name=default IsRelative=1 Path=Profiles/2v60fli0.default Default=1

[General] StartWithLastProfile=1 Version=2

[Install712DAF5A23ABECDC] Default=Profiles/2v60fli1.default

Here is the updated profiles.ini

[Profile0] Name=default IsRelative=1 Path=/Volumes/ExternalMacHD/Thunderbird/Profiles/2v60fli1.default Default=1

[General] StartWithLastProfile=1 Version=2

[Install712DAF5A23ABECDC] Default=Profiles/2v60fli0.default

I am usually fairly good at doing this kind of thing, but my elevator is not making it to the top floor on this one. Any assistance is greatly appreciated.

David

Asked by frenchda65 1 week ago

Answered by frenchda65 5 days ago

  • Solved

Linux Firefox in Chrome OS

When i click on the firefox icon in linux apps on my chromebook, firefox does not start. When I try to re-install from terminal, it says it is already installed. … (read more)

When i click on the firefox icon in linux apps on my chromebook, firefox does not start. When I try to re-install from terminal, it says it is already installed.

Asked by ray.macdougall 1 week ago

Answered by andmagdo 1 week ago

  • Solved

firefox browser

I have lost all of my old firefox data (bookmarks, shortcuts, etc.) I think I downloaded a newer version of firefox by mistake. I have followed all the Firefox Help infor… (read more)

I have lost all of my old firefox data (bookmarks, shortcuts, etc.) I think I downloaded a newer version of firefox by mistake. I have followed all the Firefox Help information to try and retrieve the data, but nothing works. I have tried each profile listed on the profile management page: not a single profile has my missing data. I created a new profile, that didn't work. I restarted my computer, that didn't work. I am using a Dell desktop computer with Windows 10, or possibly 11. Can you help, please?

thank you, anne

Asked by metrolamarck 1 week ago

Answered by jscher2000 1 week ago