All Products Support Forum

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in when setting up new account. For connection security: SSL/TLS For authentication method: tried with Normal password, Encrypted password, and OAuth2 However, I am seeing the expected authentication window pop up when trying the OAuth2. For all three authentication method: errors are always the same --- unable to connect to your IMAP server. I've followed another instruction to change maximum number of server connections to cache into 1 or 10. Error messages were the same imap one. So, what should I do/try for next?

in the contact field, how do i change the name of a contact field like custom properties or organizational properties to something else? i do not know how to add an image! So, go to address book, new contact, and you will see the fields custom properties and organizational properties towards the bottom.....Thank you...b³

I currently have a Outlook account and a Jagwireless email account. I am trying to move it to Thunderbird. I can now receive my Jagwireless Emails in Thunderbird but I can not send emails through Thunderbird. Any ideas how to fix this?

I'm trying to migrate Thunderbird from my old PC/Windows 10 to my brand-new PC/Windows 10, following the step-by-step instructions on https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer. I followed those instructions to the letter (multiple times) but can't get it to work. Are there more recent (and perhaps more complete) instructions to be found elsewhere? Does anyone else have the same?

I have made a copy of my old TB profile folder on a backup stick (it is titled 'Thunderbird', and inside that folder is a folder titled 'Profiles' that contains a number of folders including the most recent profile that I am still using with my old PC. The difficulty is getting this backed up profile info installed on my new 'destination' computer.

Any suggestions would be greatly appreciated.

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update...

How do I get rid of these pop-ups???

I have two desktop icons for Firefox. Each opens to a different file. How do I clear the old file? What do I do about the message that Firefox can not update automatically? Where do I look to see Firefox file and see what date it is downloaded? If it is operational? Why is the same series of problems repeating daily?

Cox has tranferred my email accounts to Yahoo. I need to know how to connect back to Thunderbird. Had a discussion on your FB group with ANJE YELF.. She said to leave a message here and she would get back to me on how to do that. I have imap.

Linda Brody

Moved to new country (UK) took TB data with me as instructed. Installed TB did put in email data. Uploaded TB data as per instructions. Opened TB and put in email password etc. All my current emails show up no problems and email account appears to work but none of the uploaded data appears even though it took 15 min to upload. It feels like it was uploaded to the 'wrong' place but I uploaded the data it to the TB folder as instructed. Any idea what I did wrong??

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

Dzień Dobry

Poczta Thunderbird nie ściągą nowych wiadomości, usuwane teraz stare, wracają do folderów głównych. Przy odbieraniu wiadomości pojawia się komunikat jak na zdjęciu. Ostatnia wiadomość pobrano ok. 100razy.

pozdrawiam Roman Kalusiński

After creating a IMAP email setup instead of the old pop3, I want to move my old folders over to the IMAP setup, but when clicking 'copy to', 'move to' or just simply dragging them nothing happens. No errors no nothing.

Whats wrong ?

-Kim

I have two computers, one older with TB 115.9.0 32 bit, pop. The other has 115.9.0 64 bit, imap, same email address. I have tried to merge them, but when i do the Thunderbird Import folder has zero messages and no subfolders. I also tried changing the old TB to IMAP, didnt work: "configuration problem". Any help would be appreciated.