All Products Support Forum

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to move it to resize the firefox window. Using Fn and F11 to go into maximize mode doesnt help me at all cuz I end up in full screen on the FHD screen but cant grab and drag the window to resize it again - and please NO comments about using FN and F11 again. This is an issue thats been since years - cant figure out why ppl who are tryin to help think others dont know the difference between maximization and the window being bigger than the laptop screen and being lost. So FIREFOX key-shortcut for window size reset URGENT PLEASEEEE - Im having this issue couple times a week. To fix it I gotta go again to the bigger screen reduce the size of the window and then disconnect - which is soooo horrible.

Hey there Team!

So I flipped my table because of the new Outlook update and I'm beyond frustrated.

Not only it does not show the unread email count but also stopped working for my work email, making me miss a serious meeting!

This is ridiculous!

So now I'm transitioning to Thunderbird however, my Inbox is showing the total amount of emails. This is not what I need. What I need is the unread amount of emails.

On top of this, if I minimize the email, the Inbox amount count merges with the amount count of Sent Items. This is not what I need either... What I need is to solely have the amount of unread emails.

How can I achieve solely unread email count with Thunderbird?

Please keep me posted as I'm losing my last screw over setting up something as basic as this. -Val

I want to update to the latest version but the "Text selection magnifier" is stopping me from updating firefox android. Because I find it pretty useless and very distracting when viewing text while selecting the text in a website/article. Please provide a toggle for it in the Settings.

Hello,

i'm currently trying to set the font 'Aptos' in thunderbird 115.9.0 to the default font for writing e-mails.

I do know that there is an option to configure this under 'settings -> writing -> html-options -> font' but when i try to change this i seem unable to find the font Aptos in this list. I do however have other programs installed on my computer, that already use this font. How can i get and set this specific font in thunderbird?

Kind regards RedPanda

Sometimes all add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions").

The extensions are visible under "about:addons", but the slider is turned off and the icon in front of each extension is broken / empty.

It seems that deleting these 2 files- compatibility.ini and extensions.json inside the firefox profile folder, usually fixes the issue. Only these 2 files though, don't delete anything else.

No need to mess around with the ff profiles or anything else, just deleting those 2 files and restarting the firefox usually fixes the issue with the "unregistered" addons.

This thread is for the search function, as I found some VERY old and outdated suggestions for the aforementioned issue using the search function.

I wonder what causes the extensions to "unregister" randomly.

Hello everybody,

I have includes 4 different email adresses in Thunderbird. All of them as IMAP. All the time everthing works fine, but for the last 2 weeks Thinderbird doesnt syncronize correctly.

For example: Thunderbird sees, that there are 8 unread messages in inbox, but at the same time Thunderbird does show me only 5 of them in the inbox. (When I login the the eMail-provider then there are all the 8 messages)

The "repair"-tool did not help so far. Diffrent mail-adresses show similar behavior.

I need a good idea.

Thanks a lot!

Simon

Hi I've been having an issue with adding bookmarks lately. I have a lot of Bookmarks as such I use a lot of bookmark folders, often multiple folders within one another.

The issue I have is that when I add a new bookmark on mobile Firefox displays all Bookmark folders all at once leading to a lot of scrolling in order to get to a specific folder. This can lead me to several minutes of searching as I try to find a specific folder.

This could be solved by implementing a drop down box to hide folders within folders.

Anyhelp is appreciated.

Hail all:

OS: W11Ent_x64 V: 22h2 (b: 22621.3447) FF: 124.0.2 x_64 I tried several "Group Tabs" add-ons, like: Simple Tab Groups. Tab Group. And I few I can't even recall the name from. Yet, none works. Not ONE.

Now, I use Edge as well, on my corporate system that I got from work. Personal PC I use FF on.

But, the Edge Tab Grouping, which allows tabs to be "put to Eco-Sleep", while hidden the open tabs by clicking the Group-Tab Icon, is a feature I sorely miss in Firefox.

Odd, as, so many requested this feature, how come it has not been implemented over the many years of people asking?

Either way: Does anyone know a good, WORKING add-on that does the "Edge Thing" with FF tabs, please? Since, I often got like 200 tabs open, which is a real misery without Tab Grouping and "Hiding".

Thank you aforehand: Ke'Ylan.

Some email clients allow the user to change the subject line on an incomng email. I had a client where I could edit the subject line and then store the email in another directory. Changing the subject line allowed for a better way to find the email later on as one can change the text to something understandable and easier to seach for. Can this be done in Thunderbird or is this for the wish list? Cheers Bob

Just updated a friend's computer from Windows 7 to 10. Installed firefox over previous ESR and now there's no way to remove the search bar from the new tab page. On my W10 system, the search bar isn't there, not sure how or why, but on her's there's no option NOT to show it as there used to be.

I found some VERY old (2014) info on this but doesn't seem to be up to date.

PLEASE give us our options back and stop taking them away, sheesh, getting as bad as Microsoft.

Is there a workaround for this to remove the redundant search bar from the new tab page since you can search from the address bar?

Thanks!

Hi!

I presumed that the settings for copies to self when sending works for both replies and forwards, but I just discovered that it only works for replies. That is NOT satisfactory, and not logical - if you ask me.

I think it worked until about 2 years ago, when Thunderbird was seriously damaged by "updates", and has not yet recovered fully...

I have attached an anonymized screenshot of the "Place a copy in" settings. The sending email address is behind 3 of the erased areas. Only "Bcc these" is different.

Any solution would be appreciated. Thank you.

Hello everyone, I’m a fan of Firefox due to its efficient handling of webpage caching and memory management. However, I often find myself switching back to the Chromium-based Edge browser due to one specific feature in its DevTools. In Edge, when I resize the viewport, it stops at a certain limit. If I want to resize it further, I can zoom out and then continue resizing. I find this feature very useful. Is there a way to have similar functionality in Firefox? I’m currently using the Firefox Developer Edition.

As 99% of users hate threading, myself included, why don't you just change the default to no threading?

I have looked at a lot of the answers to previous questions on this subject and none of them work. One has a supposed video to help but that relates to Gmail and is not understandable. Perhaps you want us to all use Gmail. I have looked the article "Message threading in Thunderbird - keep messages grouped by conversation" but that is useless and the suggested method of stopping threading doesn't work.

Please change the default!!

I sent an email to the support email given for this add-on but didn't get a response, so maybe others can help:

I'm using the 'Simple Tab Groups' add-on on my Mac computer and am happy with it but I have one question. When I click on a web link in an email (I use the native Apple Mail), it of course takes me to my default browser which is Firefox, and then within Firefox to the simple tab group that I had open in Firefox before clicking the link. Logically I guess that's reasonable behavior but typically that's not necessarily what I want; I'd rather it open the web page in my 'main' tab group.

Is there a configuration option to say: "When clicking on a web link in an email, open to this xxxxxx default tab group"?

There are two "bad email" files in Thunderbird: JUNK and SPAM. I'm still not clear on the difference.

For JUNK mail, TB gives us the option to select "NOT JUNK". Good.

But for SPAM, I cannot find the option "NOT SPAM"

1) Why are there separate SPAM and JUNK directories? And why are they managed differently? This seems terribly non-intuitive and inconsistent and just strange.

2) How can I train SPAM filter to not flag good email from trusted senders? For instance, I get email from my wife many times a day for many years. Today, TB put her email into SPAM. Isn't there a simple command to "white list" a sender's email address?

It seems a while back I saw instructions describing how to change the location of folders in the left column of Thunderbird. Specifically how to move the news feed folders above the inbox folder. How do I do that?

Happy to provide any more needed info.

JC