Showing questions tagged: Show all questions
  • Archived

Can't put HTML5 Youtube to Fullscreen without Firefox Crashing.

Every time I attempt to put Youtube into Fullscreen mode Firefox crashes. The only add-on I have is U Block. I've already run a fresh install of Firefox, and it still c… (read more)

Every time I attempt to put Youtube into Fullscreen mode Firefox crashes. The only add-on I have is U Block. I've already run a fresh install of Firefox, and it still crashes upon trying to fullscreen. I am running Yosemite on a Macbook Pro 2010. Youtube works fine in the Safari browser, and all other video types (Silverlight for Netflix) work fine on Firefox.

Asked by williawr11 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

I'm getting a series of crashes of Firefox (I have the latest version) ever since I mistakenly "upgraded" to Windows 10. Windows 8.1 was working absolutely fine, what wa… (read more)

I'm getting a series of crashes of Firefox (I have the latest version) ever since I mistakenly "upgraded" to Windows 10. Windows 8.1 was working absolutely fine, what was I thinking??? Anyway, I'm getting crashes and then Firefox offers to restore where I was but then cannot do so. I followed the instructions on getting the Report ID

bp-e3a6676d-d2c3-436b-985b-534b52150819

Asked by Hanoch 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Firefox crashes

My firefox has been crashed several times, even in safe mode. It's a new computer and the firefox has been installed yesterday. Today when I start to use, it crashed from… (read more)

My firefox has been crashed several times, even in safe mode. It's a new computer and the firefox has been installed yesterday. Today when I start to use, it crashed from time to time. Even safe mode doesn't help.

report ID: bp-522fdc6f-13ff-4d0d-b05b-69fda2150821 bp-6c89f4f2-ad9f-477d-8a47-ccbc92150821 bp-54ca31ce-b746-46b3-a4e7-a26ba2150821

thanks a lot

Asked by huangjiong 5 years ago

Last reply by guigs 5 years ago

  • Archived

Why doesn't Mozilla load ALL my tabs and windows (the previous session... in it's ENTIRETY) after a crash?!

I have the latest version of the Mozilla Firefox browser running on a Windows 8.1 machine. When the program crashes (after having too many tabs loaded usually... or from … (read more)

I have the latest version of the Mozilla Firefox browser running on a Windows 8.1 machine. When the program crashes (after having too many tabs loaded usually... or from other reasons) and restarts after, it restores tabs and windows from... let's say a week or even two before, so what happened in the last one or two weeks is gone. My most recent tabs and windows - gone. It's hard to recreate those tabs and study patterns from history and it's a really frustrating problem! It NEVER restored what I had opened in that (pretty 'epic') time interval... or simply EVERYTHING... so my last tabs are simply missing. My sessions last pretty long (weeks... and as long as it can stand before crashing) whereas I rarely shut down the computer and usually put it on sleep.

I also installed a tab manager (it's called 'Auto Unload Tab') to keep the maximum number of loaded tabs minimal/ low, but it STILL gets to a peak, starts running very slow and eventually crashes... (and then I end up with the last of my browsing tabs missing.) I just want it to save and to update the state of my session(s) more often... not once at two weeks, LOL! But it's probably another software engineering problem... I don't know.

I appreciate and I'm grateful for your help, guys, so thank you!

Asked by Hana_Samir 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Customize isn't working and LastPass icon isn't appearing

On two different profiles, the Customize option simply isn't working. I see three different places on the GUI to click on Customize, and none works. Nothing happens when … (read more)

On two different profiles, the Customize option simply isn't working. I see three different places on the GUI to click on Customize, and none works. Nothing happens when I click on them, beyond the letters "Customize" appearing at the top of a tab.

After appearing earlier this evening, the LastPass icon is also failing to appear on both profiles.

Asked by conceptualclarity 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

tab crash due to a specific web page

Every time I try to access some web pages on Tumblr, using Firefox Developers Edition 43.0a2, it also occurs on the normal Firefox version, the tabs crashes after a few s… (read more)

Every time I try to access some web pages on Tumblr, using Firefox Developers Edition 43.0a2, it also occurs on the normal Firefox version, the tabs crashes after a few seconds, when staying on that page. One example is http://bovrilcat.tumblr.com/mywriting . I then tried loading the page on my Windows Phone 8.1 (Internet Explorer), and using data from my wireless carrier just in case if it was due to a problem with my home internet, and it worked perfectly. So, I tried to see on my laptop where this tab crashing is occurring if it happens on other browsers. Well, the problem does not occur on Microsoft Edge Browser/Internet Explorer on Windows 10, nor does the problem occur on Opera. I have had Firefox set as the default web browser ever since I bought the laptop. The same problem occurs at the college computer when using Firefox. Is this something to do with the browsers rendering platform?

Asked by asks_that_leads_better_firefox 4 years ago

Last reply by cor-el 4 years ago

  • Archived

It seems with each new update, Firefox is getting worse, not better!

Each time I update to the next new version, I experience crashes, freezing, VERY slow response and increased problems... I miss the old versions when I never had problems… (read more)

Each time I update to the next new version, I experience crashes, freezing, VERY slow response and increased problems... I miss the old versions when I never had problems... I have even tried uninstalling and installing older versions, but it doesn't work.

Asked by maggiemay47 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes after opening.

XP system and firefox quit responding. On a restart firefox keeps crashing on opening. Clean install yields same result, Safemode start Yields same results. I get a Cr… (read more)

XP system and firefox quit responding.

On a restart firefox keeps crashing on opening. Clean install yields same result, Safemode start Yields same results. I get a Crash report submission failed. I've tried a new profile and same thing.

No malware detected with malwarebytes. Installed Chrome to do this, and chrome is working fine. Seriously at a loss here

Asked by TimRice 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashed 4 times in the last 10 minutes(now 8 times)

I was browsing some forums and Firefox just kept crashing , it did it 4 times in a little over 10 minutes These are the crash reports just for today , it has also crashe… (read more)

I was browsing some forums and Firefox just kept crashing , it did it 4 times in a little over 10 minutes

These are the crash reports just for today , it has also crashed 3 times just this month not counting these 4 today , and 5 times in February , 6 times in January ,and 5 times in December , its getting old with this crashing situation , i hate IE and Google Chrome , but at least they don't crash all the time

Crash reports for today:

bp-f306666d-35a5-4be7-b937-872762160313
bp-0988a5a7-f2af-475e-947f-af8d02160313
bp-3587aa5e-b7b6-4c27-8a68-e9cbc2160313
bp-5ccdcc1d-3c27-4675-8971-758002160313

So why does it keep crashing ?? , and what can be done to stop it from doing this all the time ?

Any help would be appreciated .... Thanks ... Jim

EDIT:

It just crashed again as i was submitting this post

bp-d772edf1-2d67-4634-a910-88acd2160313

It just crashed 2 more times , , what is causing this ???....Anyone ????????????

I keep having to update this every few minutes , it just crashed AGAIN !!!

Asked by JimDirt 4 years ago

Last reply by John99 4 years ago

  • Archived

very slow opening hangs closing

Firefox has been running slow upon opening and slow upon closing .( Hanging; with up to 500k in memory. To close now I must end task via the Task manager. it is so bad I … (read more)

Firefox has been running slow upon opening and slow upon closing .( Hanging; with up to 500k in memory. To close now I must end task via the Task manager. it is so bad I must use "the other guys" browser that begins with "I" and ends with "R" in order to contact you.

The following, are solutions I have tried.

Safe mode disabled add-ons and plugins removed cookies, session, places, SQLite files among others as suggested deleted old profiles; created new profiles re-installed, fresh installs of various versions * after removing all traces of FF on the system run various virus, malware checks *including Microsoft, Malware Bytes, Trend Micro (full system online scan which took hours to complete). replaced the Time Warner Cable Modem Tried with and without add-ons directly connected from the Modem to the Computer bypassing my router. spent hours trouble shooting using various recommendations and suggestions via the internet and this forum to no avail. and have accomplished nothing accept make the situation worse.

its a miracle if I can get FF to start even in safe mode .

I am handicapping you I am sure since I am unable to provide more trouble shooting information. I don't know how to get it from FF into IE. for that I apologize. Currently using

windows 7 home sp1 64-bit I7 3770 16.0 gig RAM

FF Ver. 41.0.2 yes I know it is a tad older but the problems remain regardless of version. 

I am lost, old, and tired after having spent countless hours on this and not being to familiar with Forums, I am begging for help and thanking you in advance for it.

Cheers,


Lowensj

Asked by lowensj 4 years ago

Last reply by pineappleseller 4 years ago

  • Archived

Firefox crashes

My Firefox keeps crashing especially when I am trying to play farmville 2 out on the internet. Can you tell me why and what I need to do to fix it please. Thank you … (read more)

My Firefox keeps crashing especially when I am trying to play farmville 2 out on the internet. Can you tell me why and what I need to do to fix it please.

Thank you

Asked by jwosburn3759 4 years ago

Last reply by Azharul Islam 4 years ago

  • Archived

Firefox crashes

wife using Firefox up to ~1800, Firefox working; husband returned to computer after dinner ~1900, Firefox only & always displays Crash Report when start is attempted.… (read more)

wife using Firefox up to ~1800, Firefox working; husband returned to computer after dinner ~1900, Firefox only & always displays Crash Report when start is attempted. Did uninstall/reinstall, still get only crash reports when start attempted

latest Crash ID: bp-2241254d-13ef-4348-81f6-185822160615 but that's dated in June & problem is today

Asked by KWeitemeyer 4 years ago

Last reply by philipp 4 years ago

  • Archived

why does the plug-in container "lock-up" or go into an infinite loop so often?

At random (apparently...) times, the "plug-in Container for Firefox (32 bit)" will either go into what appears (to this experienced programmer...) to be an infinite loop,… (read more)

At random (apparently...) times, the "plug-in Container for Firefox (32 bit)" will either go into what appears (to this experienced programmer...) to be an infinite loop, or crash altogether. The website being displayed apparently doesn't matter, as long as it uses Flash or JAVA. I've had the problem with: Xfinity E-mail, Flickr, and this very support website. This is frustrating as all get-out, and is forcing me to consider going to Chrome as my primary Web-reader, when I've been a dedicated Firefox user since the single-digit versions...

Asked by sullivan1056 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Firefox crashes

Crash ID: bp-fd36fe0d-bc0d-468f-8d7c-5e94f2161123 Every 30 mins my firefox is crashing. I am using latest version of firefox. After that I need to restart computer then o… (read more)

Crash ID: bp-fd36fe0d-bc0d-468f-8d7c-5e94f2161123

Every 30 mins my firefox is crashing. I am using latest version of firefox. After that I need to restart computer then only firefox is working for few more times and again it is creashing.

Crash ID is : bp-fd36fe0d-bc0d-468f-8d7c-5e94f2161123 Please look into this and provide permanent solution.

Thanks,

Prasad Katta

Asked by prasad.katta 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Tabs on Firefox crashes whenever I have HTML5 running in the background

After I've updated the Firefox browser to 50.0, I started having issues browsing multiple tabs. Whenever I have a tab that runs HTML5 (Youtube video or Twitch stream), an… (read more)

After I've updated the Firefox browser to 50.0, I started having issues browsing multiple tabs. Whenever I have a tab that runs HTML5 (Youtube video or Twitch stream), and I'm on other tabs browsing, there is a high chance that my tabs crashes.

It doesn't happen in Safe mode, but even after I've manually disabled the few addons I have, it still crashes (I have no theme to my browser).

https://crash-stats.mozilla.com/report/index/17185f37-b4aa-4b57-8b4b-5f1752161129

Asked by KalKent 3 years ago

Last reply by philipp 3 years ago

  • Archived

Firefox crashes

iam using windows 7 and firefox 40.0. my browser is frequently crashing Report ID Date Submitted 58c1c6a4-ce7d-4… (read more)

iam using windows 7 and firefox 40.0. my browser is frequently crashing

Report ID Date Submitted 58c1c6a4-ce7d-453a-ba3d-27cb40cfa570 11/28/2016 7:10 PM 687fe30e-121e-4e39-a4f1-e0b52c1f203f 11/28/2016 6:59 PM c79bb239-b777-41bf-aef8-77206ca21fec 11/28/2016 6:59 PM 33e94d93-1358-4b52-9e56-dd67da972309 11/28/2016 6:59 PM bp-68daceb6-4f99-4fe7-9304-24a862161128 11/28/2016 6:46 PM bp-0643f26d-b117-4e94-b40a-ade482161128 11/28/2016 6:45 PM bp-c96c8e76-a95c-42e7-b947-f43862161128 11/28/2016 6:43 PM bp-5ad14d38-c349-4141-aab3-0af552161128 11/28/2016 6:43 PM bp-effaf560-4bfe-4d58-a2cd-48a252161128 11/28/2016 6:38 PM 5b0dcb76-5887-4427-b51e-74a0f0eff55d 11/28/2016 6:29 PM aa685d88-7923-4cfe-b86d-c4fa15339bc7 11/27/2016 10:04 PM 200e4ab4-76d5-46a9-9841-19afc3195dad 11/27/2016 5:40 PM 39f4296f-5234-41fc-b252-9752ef1f13f1 11/27/2016 5:33 PM 6e17a606-c0bf-4720-a2e4-9654a5057c72 9/25/2013 11:17 PM 1e1f938d-a859-4d29-80ee-7f7aa77b6db5 9/25/2013 11:14 PM

help me please

Asked by KARTHIK2928 3 years ago

Last reply by John99 3 years ago